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2018 ZERO DSR

1 recalls — 6 complaints — 7 TSBs

17V762000 Nov 28, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with t... Read more
Consequence
If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.
Remedy
Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.
36 vehicles affected
Manufacturer: Zero Motorcycles Inc.

Complaint Statistics

6 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM2
ENGINE1
FUEL/PROPULSION SYSTEM1
EXTERIOR LIGHTING1
SERVICE BRAKES1
ELECTRICAL SYSTEM Jun 4, 2022
Incident date: May 30, 2022
The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all st... Read more
EXTERIOR LIGHTING Jun 4, 2022
Incident date: May 30, 2022
The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all st... Read more
SERVICE BRAKES Jun 4, 2022
Incident date: May 30, 2022
The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all st... Read more
ELECTRICAL SYSTEM Jun 19, 2019
Incident date: Jun 18, 2019
AFTER ABOUT 30KM RIDE FROM MY WORKPLACE TO HOME, WHILE I'M ALREADY IN THE PARKING LOT AND GOING LOW SPEED (ABOUT 10KM/H) I STARTED TO HEAR UNUSUAL KNOCKING SOUND FROM THE ELECTRIC MOTOR AREA. THEN , WHEN I TRIED TO WALK THE MOTORCYCLE REVERSE INTO MY PARKING LOT (AS I USUALLY DO ),THE REAR WHEEL GO... Read more
ENGINE Jun 19, 2019
Incident date: Jun 18, 2019
AFTER ABOUT 30KM RIDE FROM MY WORKPLACE TO HOME, WHILE I'M ALREADY IN THE PARKING LOT AND GOING LOW SPEED (ABOUT 10KM/H) I STARTED TO HEAR UNUSUAL KNOCKING SOUND FROM THE ELECTRIC MOTOR AREA. THEN , WHEN I TRIED TO WALK THE MOTORCYCLE REVERSE INTO MY PARKING LOT (AS I USUALLY DO ),THE REAR WHEEL GO... Read more
FUEL/PROPULSION SYSTEM Jun 19, 2019
Incident date: Jun 18, 2019
AFTER ABOUT 30KM RIDE FROM MY WORKPLACE TO HOME, WHILE I'M ALREADY IN THE PARKING LOT AND GOING LOW SPEED (ABOUT 10KM/H) I STARTED TO HEAR UNUSUAL KNOCKING SOUND FROM THE ELECTRIC MOTOR AREA. THEN , WHEN I TRIED TO WALK THE MOTORCYCLE REVERSE INTO MY PARKING LOT (AS I USUALLY DO ),THE REAR WHEEL GO... Read more

Technical Service Bulletins — 2018 ZERO DSR

7 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM4
350000 EQUIPMENT3
Chain Kit Recall Oct 24, 2023
350000 EQUIPMENT
Dealer notification of Chain Kit Recall (23E074).
Dealer News Nov 22, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
ZMDN 83022 Aug 30, 2022
110000 ELECTRICAL SYSTEM
Cypher II Firmware Update Notice
CypherIIFirmware Jun 28, 2022
110000 ELECTRICAL SYSTEM
A firmware update will be released tomorrow June 29 at 7am PT for MY17-MY23 Zero Motorcycles that operate on the Cypher II platform.
SV-ZMC-020-423 Jun 22, 2020
110000 ELECTRICAL SYSTEM
Long-Term Storage Mode Firmware Update Service Campaign - Zero Motorcycles has determined that the battery management system (BMS) may not hibernate in model year 2017 and newer Zero SDS and Zero XMX platform motorcycles when they are store
No comms 2021-11 Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12 Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.

ZERO DSR — All Years Overview

Complete safety history for the ZERO DSR across all model years (2018–2025).

6 Total Recalls
6 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

ZERO DSR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 1 0 View
2024 3 0 View
2021 1 0 View
2018 (current) 1 6

Other ZERO Models

Model Recalls Complaints
DS 0 0 View
DSP 0 0 View
DSR/X 0 0 View
DSRP 0 0 View
FX 0 0 View
FXE 0 0 View
FXP 0 0 View
FXS 0 0 View