2002 YAMAHA ROAD STAR

2 recalls — 88 complaints

EQUIPMENT

Defect Description

YAMAHA IS RECALLING CERTAIN ACCESSORY YAMAHA DOUBLE "T" FAT HANDLEBARS , PART NUMBERS STR-5PX75-12-00 AND STR-4WM75-12-00, MANUFACTURED FROM AUGUST 1, 2008 THROUGH JULY 31, 2009, TO BE USED ON MODEL YEAR 2002-2009 XV1700PC WARRIOR, 1999-2003 VX1600 AND 2004-2010 XV1700 ROAD STAR MOTORCYCLES. THESE ... Read more

Consequence

THE AFFECTED HANDLEBARS COULD BE WEAK ENOUGH IN THE AREA TO BREAK. SHOULD THIS BREAKAGE OCCUR WHILE THE MOTORCYCLE IS BEING OPERATED, THE OPERATOR COULD LOSE CONTROL OF THE MOTORCYCLE WHICH COULD RESULT IN A CRASH.

Remedy

YAMAHA WILL NOTIFY OWNERS OF RECORD AND DEALERS WILL REPLACE THE AFFECTED HANDLEBARS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 31, 2010. OWNERS MAY CONTACT YAMAHA TOLL-FREE AT 1-800-962-7926.

300 vehicles affected

Manufacturer: YAMAHA MOTOR CORPORATION, USA

POWER TRAIN:MANUAL TRANSMISSION

Defect Description

IN THE TRANSMISSION ON CERTAIN MOTORCYCLES, THE SECOND/THIRD PINION GEAR MAY BE INCORRECTLY MACHINED WHICH COULD CAUSE ABNORMAL WEAR THAT EVENTUALLY RESULTS IN A BROKEN RETAINER CIRCLIP.

Consequence

IF THE CIRCLIP BREAKS, THE TRANSMISSION COULD LOCK UP, WHICH WOULD ALSO CAUSE THE REAR WHEEL TO LOCK UP. THIS COULD RESULT IN LOSS OF CONTROL AND A CRASH, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH.

Remedy

YAMAHA WILL REPLACE THE TRANSMISSION GEARS AND SHAFTS WITH NEW ONES. OWNER NOTIFICATION BEGAN ON SEPTEMBER 9, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT YAMAHA AT 1-800-88-YA... Read more

29,139 vehicles affected

Manufacturer: YAMAHA MOTOR CORPORATION, USA

Complaint Statistics

88 total complaints

Top Reported Components

Component	Complaints
POWER TRAIN:MANUAL TRANSMISSION	51
POWER TRAIN:AUTOMATIC TRANSMISSION	30
EQUIPMENT	1
STRUCTURE:FRAME AND MEMBERS	1
UNKNOWN OR OTHER	1
SERVICE BRAKES, HYDRAULIC	1
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING	1
POWER TRAIN	1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	1

Incident date: Nov 10, 2009

TL* THE CONTACT OWNS A 2002 YAMAHA ROAD STAR. WHILE DRIVING 60 MPH THE REAR WHEEL LOCKED. UPON FURTHER INSPECTION HE NOTICED THAT PINS THAT CONNECT THE FOURTH AND THE FIFTH GEAR HAD FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROV... Read more

Incident date: Jul 28, 2009

FREEWAY DRIVING AT 50 MPH, I HEARD A POP AND MY SPEEDOMETER QUIT. HEARD GRINDING IN THE DRIVE TRAIN. I PULLED OVER TO A STOP. UPON ROLLING MY BIKE ONTO A TRAILER THE REAR END LOCKED UP. THE MIDDLE GEAR SHAFT SNAPPED OFF AT REAR END WITH THE RETAINING NUT FLOATING LOOSE WITH THE FRONT U-JOINT IN ... Read more

Incident date: Jul 28, 2009

Incident date: May 14, 2002

DT: FUEL TANK VENT ROLLOVER VALVE IS PLUNGING UP, CAUSING VACUUM TO COLLAPSE FUEL TANK. IT IS ALSO SUCKING WATER INSIDE. REAR WHEEL ALIGNMENT, MARKS ARE INCORRECT. THIS HAS BEEN A PROBLEM FOR THREE YEARS. MAKING IT DIFFICULT TO REMOVE FUEL CAP. ALSO, SUCKING WATER INSIDE UP THE TUBE IN RAINING WEATH... Read more

Incident date: Jan 12, 2004

AFTER RECEIVING A RECALL LETTER THE DEALER WAS CALLED AND THE CONSUMER MADE AN APPOINTMENT. THE DEALER STATED THEY WOULD CALL THE CONSUMER BACK, HOWEVER THE CONSUMER NEVER RECEIVED A CALL BACK. THEY CALLED THE DEALER AND THEY STATED MAYBE ANOTHER THIRTY DAYS. TRANSMISSION RECALL 03V309000. *JB

Incident date: Sep 10, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING THE REPLACEMENT OF TRANSMISSION. NO PARTS WERE AVAILABLE. SERVICE MANAGER MONICA. *AK

Incident date: Jan 1, 1901

2002 YAMAHA ROAD STAR 1/09/2004 SAFETY RECALL NOTICE.*MR THE CONSUMER HAS BEEN WAITING SINCE JANUARY TO HAVE THE RECALL WORK PERFORMED ON HIS MOTORCYCLE. THE DEALER EXPLAINED THAT TEH MANUFACTURER HAS NOT PROVIDED THE WITH THE PART TO DO THE RECALL. *NM

Incident date: Jun 3, 2004

CONSUMER RECEIVED A RECALL NOTICE(VP02E00) FOR REPLACEMENT OF THE TRANSMISSION!!!!!!!!NO PARTS AVAILABLE PER SERVICE MANAGER VICTOR. *NM

Incident date: Jan 12, 2004

CONSUMER RECEIVED RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER HAD THE RECALL NOTICE SINCE JANUARY, 2004 AND THE WORK HAD NOT BEEN DONE . DEALER INFORMED THE CONSUMER THAT IT MAY TAKE ANOTHER SIX MONTHS BEFORE THE MOTORCYCLE WOULD BE FIXED.*AK *NM

Incident date: Jun 1, 2004

CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR . *AK

Incident date: May 26, 2004

FRONT/REAR BRAKES WORE OUT PREMATURELY. CONSUMER WOULD HAVE TO REPLACE EVERY 4,000 MILE. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT THE CONSUMER IS STILL HAVING THE SAME PROBLEMS. *AK .. ..*AK

DIFFICULTY GETTING RECALL WORK PERFORMED ON 2002 YAMAHA ROADSTAR. *PH RECALL #03V309000 *JB

Incident date: May 5, 2004

2002 YAMAHA ROADSTAR TRANY RECALL. RECALL LETTER WAS RECIEVED IN EARLY JANUARY OF 2004. THIS IS THE ONLY RESPONSE RECIEVED FROM YAMAHA. DEALERS HAVE NOT BEEN FORTHCOMING WITH PROGRESS ON THE REPLACEMENT PARTS AND YAMAHA CORP, YOU CAN'T GET THROUGH ON THE PHONES TO CUSTOMER SERVICE. ACCORDING TO THE ... Read more

CONSUMER RECEIVED NHTSA RECALL 03V309000 REGARDING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED CONSUMER THAT THE PARTS NEEDED WERE VERY SLOW COMING IN, AND IT COULD BE SEVERAL MONTHS BEFORE PARTS BECOME AVAILABLE TO REPAIR THE MOTORCYCLE. *AK

REQUEST REIMBURSEMENT ON MOTORCYCLE LOAN PAYMENT FOR WHICH HE COULDN'T RIDE DUE TO THE RECALL NOT BEING PERFORMED. *PH THE PROBLEM HAD TAKEN 4 MONTHS TO ISSUE THE RECALL. *SC

TO DATE, YAMAHA DEALERSHIPS HAD NOT RECEIVED THE RECALLED PARTS. *PH CERTAIN TRANSMISSION COMPONENTS MAY NOT MEET YAMAHA QUALITY CONTROL STANDARDS WHICH COULD ALLOW ABNORMAL WEAR THAT EVENTUALLY RESULTED IN A BROKEN RETAINING . THE CONSUMER SUGGESTED THAT YAMAHA SHOULD GIVE HIM A REBUILT OR NE... Read more

Incident date: Apr 20, 2004

CONSUMER RECEIVED RECALL NOTICE FOR REPLACEMENT OF TRANSMISSION. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR. *AK

Incident date: Jan 1, 2004

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT THE PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE AND THAT IT COULD BE SEVERAL WEEKS BEFORE THE PARTS WOULD BE AVAILABLE. *AK AS O... Read more

Incident date: Feb 15, 2004

THE PARTS TO PERFORM TRANSMISSION RECALL 03V309000 REPAIRS WERE NOT BEEN AVAILABLE TO THE DEALERSHIP FOR 3 MONTHS.*AK

CONSUMER RECEIVED NHTSA RECAL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED HIM THAT PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT YET AVAILABLE, AND WON'T BE AVAILABLE UNTIL LATE APRIL. *AK

Incident date: Feb 2, 2004

THE PARTS TO PERFORM THE REAR WHEEL LOCK UP RECALL 03V309000 HAS NOT BEEN AVAILABLE FOR 2 MONTHS. THE MOTORCYCLE WAS UNDRIVERABLE. *JB *SC *JB

Incident date: Jan 9, 2004

MY YAMAHA ROADSTAR WAS RECALLED JAN 9 2004 AND IT IS APR 2 NOW AND STILL NOT FIXED I AM STILL MAKING PAYMENTS AND INS. AND REG. WITH NO SATISFACTION. *JB

Incident date: Apr 1, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR. *AK

Incident date: Mar 12, 2004

PARTS FOR RECALL #03V309000 REPAIRS WERE UNAVAILABLE AT THIS TIME, AND DEALER DID NOT KNOW WHEN PARTS WILL BE IN. THE RECALL LETTER STATED NOT TO RIDE THE MOTORCYCLE UNTIL IT WAS REPAIRED. *AK

WITHOUT USE OF THE MOTORCYCLE DUE TO THE LENGTH OF TIME IT WOULD TAKE THE DEALERSHIPS TO GET THE REPAIR KITS TO PERFORM THE TRANSMISSION COMPONET RECALL. *PH *JB

Incident date: Mar 29, 2004

CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF TRANSMISSION. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK

Incident date: Feb 18, 2004

THE CONSUMER STATED THAT YAMAHA ISSUED A SAFETY RECALL FOR THE FRAME. THE DEALER STATED THAT THEY DON'T KNOW WHEN THE PARTS WOULD BE AVAILABLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Incident date: Mar 23, 2004

CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS WERE AVAILABLE.*AK

Incident date: Mar 23, 2004

THE CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS WERE AVAILABLE. *AK AS OF 4/20/04, NEITHER YAMAHA OR THE DEALER COULD TELL THE CONSUMER WHEN THE PARTS WERE GOING TO BE AVAILABLE. THE CONSUMER RECEIVED THE RECALL ON FEBRUARY 5, 2004 STATING NOT TO RIDE THE M... Read more

Incident date: Jan 9, 2004

I RECEIVED A RECALL LETTER FROM YAMAHA CORPORATION SINCE JANUARY 9,2004 REGARDING TRANSMISSION FAILURES. IT IS MARCH 19TH AND STILL HAVE NOT BEEN ABLE TO TAKE MY MOTORCYCLE INTO A DEALERSHIP AND ALL DEALERSHIPS I HAVE CONTACTED DO NOT KNOW WHEN THEY WILL HAVE THE PARTS TO FIX THE TRANSMISSION. ALS... Read more

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER WAS TOLD BY THE DEALER THAT PARTS WERE SLOW COMING IN, AND THAT IT COULD BE SEVERAL MONTHS BEFORE MOTORCYCLE COULD BE REPAIRED. *AK

Incident date: Mar 17, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE.*AK

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT IT COULD BE SEVERAL MONTHS BEFORE THE PARTS NEEDED TO REPAIR THE MOTORCYCLE WOULD BE AVAILABLE. *AK *NM

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. DEALER DID NOT HAVE THE PARTS TO PERFORM RECALL REPAIRS. DEALER INFORMED THE CONSUMER THAT THE MANUFACTURER HAD NOT PROVIDED INFORMATION WHEN THE PARTS WILL BE SHIPPED.*AK

Incident date: Mar 16, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. *AK

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DEALER INFORMED THE CONSUMER THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE.*AK

Incident date: Mar 16, 2004

CONSUMER RECEIVED RECALL NOTICE FOR TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK

CONSUMER WAS STILL WAITING FOR PARTS FOR MOTORCYCLE RECALL REPAIRS SINCE JANUARY 9, 2004. METRO CYCLES, THORNTON RD, LITHIA SPRINGS, GA 770-941-9050. *AK

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. DEALER DID NOT HAVE THE PARTS TO PERFORM RECALL REPAIRS. ALSO, DEALER HAD NO INFORMATION ON WHEN THE MANUFACTURER WILL SEND THE PARTS.*AK

Incident date: Jan 11, 2004

REPAIRS FOR RECALL OF 2002 YAMAHA ROADSTAR MOTORCYCLE [XXX]. NHTSA CAMPAIGN ID # 03V309000. MY RECALL LETTER WAS NOT SENT TO ME UNTIL JAN 11, 2004. I HAVE BEEN UNSUCCESSFUL IN GETTING MY DEALER OR YAMAHA CORP TO ADDRESS THIS ISSUE. I HAVE TRIED MULTIPLE TIMES TO GET A SCHEDULED REPAIR DATE WITH ... Read more

Incident date: Mar 12, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK

Incident date: Feb 28, 2004

THE DEALERSHIP DID NOT HAVE THE PARTS TO PERFORM RECALL 03V30900 REPAIRS FOR ALMOST 2 MONTHS.*AK

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT THE PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE, AND IT COULD BE A FEW MONTHS BEFORE PARTS WOULD BE AVAILABLE. *AK

Incident date: Mar 11, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. US 6555, KATELLA AVENUE, CYPRESS CA 90630. SERVICE MANAGER VICTOR. 714 761 7300. *AK *MR

Incident date: Mar 11, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. US 6555, KATELLA AVENUE, CYPRESS CA 90630. SERVICE MANAGER VICTOR. 1 800 962 7926. *AK

Incident date: Mar 10, 2004

THE CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE ,CYPRESS CA 90630. SERVICE MANAGER VICTOR. *AK *SC

Incident date: Mar 10, 2004

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA,US 6555 STELLA AVENUE, CYPRESS, CA 90630. *AK

CONSUMER RECEIVED A RECALL NOTICE TO REPLACE TRANSMISSION. CONSUMER CONTACTED DEALER ON JANUARY 28TH 2004, THERE WERE NO PARTS AVAILABLE. 2 MONTHS LATER PARTS WERE STILL NOT AVAILABLE. *AK *MR

Incident date: Jan 24, 2004

THE PARTS TO PERFORM TRANSMISSION RECALL 03V309000 REPAIRS HAVE NOT BEEN AVAILABLE FOR 2 MONTHS. *AK

Showing 50 of 88 complaints.

NHTSA Safety Investigations — YAMAHA ROAD STAR

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 1999

UNINTENDED REAR WHEEL LOCKUP

SUMMARY: ON AUGUST 22, 2003 YAMAHA NOTIFIED THE AGENCY THAT IT WAS RECALLING CERTAIN MODEL YEAR2001 XV1600 ?ROAD STAR? MODEL MOTORCYCLES TO ADDRESS TRANSMISSION FAILURE IN THOSE VEHICLES.ACCORDING TO THE COMPANY, THE TRANSMISSION WOULD FAIL DUE TO EXCESSIVE BUSHING WEAR ON THE 4TH PINION GEAR.BASED ... Read more

YAMAHA ROAD STAR — All Years Overview

Complete safety history for the YAMAHA ROAD STAR across all model years (1999–2004).

12 Total Recalls

326 Total Complaints

1 Investigations

7 Reported Crashes

1 Reported Fires

1 Reported Deaths

YAMAHA ROAD STAR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2009	0	1	View
2008	0	1	View
2007	0	8	View
2006	0	3	View
2005	0	2	View
2004	1	23	View
2003	2	105	View
2002 (current)	2	88
2001	3	60	View
2000	2	19	View
1999	2	16	View

Other YAMAHA Models

Model	Recalls	Complaints
XMAX	43	0	View
MT-09	32	4	View
YZFR1	28	132	View
FJR1300	26	99	View
FJR13	24	82	View
MT-09 SP	20	0	View
XVS11	18	41	View
XVS65	18	26	View

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