2003 WESTERN STAR 6900

2 recalls, 0 complaints - 108 TSBs

17V810000 Dec 15, 2017
EQUIPMENT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers tha... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com ... Read more
24,860 vehicles affected
Manufacturer: Daimler Trucks North America LLC
05V453000 Oct 5, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
ON CERTAIN TRUCKS FITTED WITH OPTIONAL IN-CAB BATTERIES, THE DUAL SUCTION/RETURN LINES MAY CONTACT THE CAB POWER HARNESS RESULTING IN CHAFING THROUGH.
Consequence
THIS COULD RESULT IN A FIRE.
Remedy
DEALERS WILL REROUTE AND SECURE THE FUEL LINES. THE RECALL BEGAN ON JANUARY 26, 2006. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
600 vehicles affected
Manufacturer: FREIGHTLINER LLC

No complaints found for this vehicle.

Technical Service Bulletins, 2003 WESTERN STAR 6900

108 manufacturer communications from 98 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL35
060000 ENGINE AND ENGINE COOLING10
350000 EQUIPMENT8
060000 ENGINE (PWS)7
070000 FUEL SYSTEM, GASOLINE6
100000 POWER TRAIN6
110000 ELECTRICAL SYSTEM6
020000 SUSPENSION3
SBW35-018 Dec 17, 2020
100000 POWER TRAIN
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
20TS-01 Jan 21, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
20TS-01 Jan 21, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
sb54313 Aug 6, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
sbw0015 Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
sbw0014 Jul 23, 2018
350000 EQUIPMENT
Operating Hours for the Customer Assistance Center
sbw0005 May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or
17TL25 Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
sbw0002 Jun 17, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Publications Ordering
SS1033094 May 12, 2017
070000 FUEL SYSTEM, GASOLINE
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033094 May 12, 2017
073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
sbw49017 Apr 17, 2017
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Magnetized Fill Neck for Six-Gallon DEF Tanks
sbw5439 Mar 1, 2017
110000 ELECTRICAL SYSTEM
RX Module Fault Codes
sbw5464 Feb 1, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
sbw3215 May 1, 2016
160000 STRUCTURE
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
15TS3 Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16-010 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Recognition Program Suspension
16-011 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-008 Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007 Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15TL21 Sep 18, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
15TL21 GHG17 Diagnostic Connector Update
15-029 Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-028A Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
sbw8325 Aug 1, 2015
132000 VISIBILITY:GLASS, SIDE/REAR
sbw8325 Side Window Defroster and Cooling Improvement Retrofit
sbw5401 Aug 1, 2015
120000 EXTERIOR LIGHTING
sbw5401 Turn Signal and Brake Override Circuit
15-017 May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-015 May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15-016 May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA9 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA4 Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10 Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7 Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6 Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010 Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010 Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009 Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009 New Detroit Standard Diagnostic Times
15-009 Mar 16, 2015
060000 ENGINE (PWS)
15-009 New Detroit Standard Diagnostic Times
15-009 - Detroit Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15TL5 Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4 Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4 Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sbw5430 Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5430 Disconnecting or Connecting Daytime Running Lights
sbw0116 Mar 1, 2015
100000 POWER TRAIN
sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
sbw5461 Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
14-038 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040 Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14WO-9 Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
1010-14 Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1010-14 SPN 2623 (CPC) (GHG14)
1009-14 Oct 9, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1009-14 SPN 5016 (ACM) (GHG14)
1008-14 Oct 8, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1007-14 Oct 7, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 Oct 6, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1006-14 SPN 4374 (ACM) (GHG14)
1005-14 Oct 5, 2014
060000 ENGINE AND ENGINE COOLING
1005-14 Oil Coolant Module
1005-14 Oct 5, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
1005-14 Oil Coolant Module
1003-14 Oct 3, 2014
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
1003-14 Rough Running or Stalling.
18SP705REV5 Oct 1, 2014
350000 EQUIPMENT
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
18SP684REV4 Oct 1, 2014
350000 EQUIPMENT
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
14-028 Jul 28, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-028 Remy Extended Coverage Direct File
14-027 Jul 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026 Jul 21, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-026-DLR SelecTruck Warranty Enhancements
715-14 Jul 15, 2014
060000 ENGINE AND ENGINE COOLING
715-14 Symptom Diagnostics - Coolant Los
14-022 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-023 Detroit Axles Pre-Approval Changes
14-024 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14 Jul 14, 2014
060000 ENGINE (PWS)
714-14 Symptom Diagnostics - Low Engine Compression
713-14 Jul 13, 2014
060000 ENGINE AND ENGINE COOLING
713-14 Symptom Diagnostics - Combustion Gas in Coolant
713-14 Jul 13, 2014
070000 FUEL SYSTEM, GASOLINE
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14 Jul 12, 2014
060000 ENGINE AND ENGINE COOLING
712-14 Engine Coolant Temperature
54-58 Jul 1, 2014
100000 POWER TRAIN
54-58 - Cracked Fuses on Powertrain Power Distribution Modules
00-15 Jul 1, 2014
020000 SUSPENSION
00-15 - Vibration and Harsh Ride Troubleshooting
0228-14 Feb 28, 2014
060000 ENGINE (PWS)
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14 Feb 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14 Feb 19, 2014
090000 FUEL SYSTEM, OTHER
0219-14 Metal in Fuel
0215-14 Feb 15, 2014
090000 FUEL SYSTEM, OTHER
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0202-14 Feb 2, 2014
090000 FUEL SYSTEM, OTHER
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
49-14 Feb 1, 2014
060000 ENGINE AND ENGINE COOLING
49-14 - DEF Tank Coolant Valve O-Ring Kit
49-13 Feb 1, 2014
350000 EQUIPMENT
49-13 - DEF Return Line Fitting Heater, 6-Gallon Tanks
0237-14 Feb 1, 2014
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
0237-14 Engine Brake Solenoid
0233-14 Feb 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0233-14 SPN 51 FMI 2 - All Years
0229-14 Feb 1, 2014
060000 ENGINE (PWS)
0229-14 Symptom Based Diagnostics - Oil Separator
0238-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
35-11 Sep 1, 2013
100000 POWER TRAIN
35-11 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
33-4 Sep 1, 2013
100000 POWER TRAIN
33-4- Bearing Spacer Replacement, ConMet PreSet Steer Hubs
sbw5455 Jul 1, 2013
350000 EQUIPMENT
sbw5455 Virtual Technician Retrofit
sbw0001 Apr 1, 2013
350000 EQUIPMENT
sbw0001Validity List Western Star
sbw4911 Feb 1, 2013
110000 ELECTRICAL SYSTEM
sbw4911 DEF Gauge Reading Incorrectly
sbw2019 Feb 1, 2013
060000 ENGINE AND ENGINE COOLING
sbw2019 Kysor Fan Clutch Rocking Runout Inspection
sbw5455 Feb 1, 2013
350000 EQUIPMENT
sbw5455 Virtual Technician Retrofit
12-039 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040 Dec 24, 2012
162000 STRUCTURE:BODY
12-040-DLR Roof Fairing Removal Program
12-043 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-043-DLR Helpline Available For Additional Support
12-038 Dec 10, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
sbw4713 Dec 1, 2012
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
sbw4713 Crank No Start, Loss of Engine Prime on Decked Vehicles

Showing 100 of 108 bulletins.

WESTERN STAR 6900 - All Years Overview

Complete safety history for the WESTERN STAR 6900 across all model years (1998, 2023).

73 Total Recalls
1 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

WESTERN STAR 6900 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2023 2 0 View
2019 2 0 View
2018 4 0 View
2017 5 0 View
2016 2 0 View
2015 3 0 View
2014 4 0 View
2013 4 0 View
2012 3 0 View
2011 3 0 View
2010 4 0 View
2009 4 0 View
2008 4 0 View
2007 4 0 View
2006 6 1 View
2005 5 0 View
2004 4 0 View
2003 (current) 2 0
2002 2 0 View
2001 2 0 View
2000 2 0 View
1999 1 0 View
1998 1 0 View

Other WESTERN STAR Models

Model Recalls Complaints
4900 288 26 View
49X 224 1 View
4700 194 10 View
47X 161 2 View
5700 119 7 View
57X 68 0 View
CONVENTIONAL 63 4 View
WESTERN STAR 40 8 View