2007 WESTERN STAR 4900EX

1 recalls, 2 complaints - 96 TSBs

08V417000 Aug 15, 2008
EXTERIOR LIGHTING
Defect Description
DAIMLER TRUCKS IS RECALLING 7 MY 2006-2007 WESTERN STAR 4900EX TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' ADDITIONAL MARKER LAMPS WERE INSTALLED BETWEEN THE REQUIRED IDENTIFICATION LAMPS... Read more
Consequence
ADDITIONAL LAMPS LOCATED ON THE SAME HORIZONTAL LINE NEAR THE IDENTIFICATION LAMPS MAY MAKE IF DIFFICULT FOR OTHER DRIVERS TO DISTINGUISH LARGER VEHICLES UNDER SOME CONDITIONS.
Remedy
DEALERS WILL REMOVE THE ADDITIONAL MARKER LAMPS. THE RECALL BEGAN ON OCTOBER 2, 2008. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
7 vehicles affected
Manufacturer: DAIMLER TRUCKS NORTH AMERICA

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
TIRES1
ENGINE AND ENGINE COOLING1
ENGINE AND ENGINE COOLING Sep 12, 2010
Incident date: Oct 3, 2008
2008 STARTED OVERHEATING UNDER A LOAD AND UPHILLS. SEVERAL EGR VALVES, AIR CHARGE COOLERS, TURBOS, FLUSHING AND STEAM CLEANING RADIATOR,HEAD GASKETS, THERMO STATS, AND IT STILL OVERHEATS. WE HAVE CONSULTED WITH WESTERN STAR TO FIND THE PROBLEM AND THEY WILL NO LONGER RETURN OUR CALLS. *TR
TIRES Oct 17, 2009
Incident date: Oct 5, 2009
ON MARCH 12, 2009 I BOUGHT 8 SUMITOMO 255/70R22.5 MODEL #ST727 TIRES FOR MY COMMERCIAL TRUCK. APROX. 50K MILES OF USE ONE OF THE TIRES ARE CRACKING FROM THE TOP OF THE TIRE GOING DOWN THE SIDE WALL. I WAS TOLD BY THE RETAILER THAT THE TIRE DID NOT SHOW ANY SIGNS OF IMPACT AND THAT IT IS ONLY A STRES... Read more

Technical Service Bulletins, 2007 WESTERN STAR 4900EX

96 manufacturer communications from 88 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL40
060000 ENGINE AND ENGINE COOLING9
070000 FUEL SYSTEM, GASOLINE7
060000 ENGINE (PWS)7
350000 EQUIPMENT5
090000 FUEL SYSTEM, OTHER4
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP2
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY2
17TL25 Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
14CSA23 Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
SS1033094 May 12, 2017
073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033094 May 12, 2017
070000 FUEL SYSTEM, GASOLINE
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
15TS3 Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16-010 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Recognition Program Suspension
16-011 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7 Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
16-008 Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007 Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15-029 Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-028A Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
15-017 May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-016 May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15-015 May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15CSA10 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA4 Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10 Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7 Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6 Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
sbw2023 Apr 1, 2015
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sbw2023 Modine Copper/Brass Bolted Downflow Radiator Rebuilding
15-010 Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010 Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009 Mar 16, 2015
060000 ENGINE (PWS)
15-009 New Detroit Standard Diagnostic Times
15-009 Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009 New Detroit Standard Diagnostic Times
15-009 - Detroit Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15TL5 Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4 Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4 Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
14TL8 Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14-038 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040 Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14CSA22 Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9 Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9 Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7 Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21 Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
1010-14 Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1010-14 SPN 2623 (CPC) (GHG14)
14CSA20 Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
1009-14 Oct 9, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1009-14 SPN 5016 (ACM) (GHG14)
1008-14 Oct 8, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1007-14 Oct 7, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 Oct 6, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1006-14 SPN 4374 (ACM) (GHG14)
1005-14 Oct 5, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
1005-14 Oil Coolant Module
1005-14 Oct 5, 2014
060000 ENGINE AND ENGINE COOLING
1005-14 Oil Coolant Module
1003-14 Oct 3, 2014
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
1003-14 Rough Running or Stalling.
sb2080 Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
18SP684REV4 Oct 1, 2014
350000 EQUIPMENT
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705REV5 Oct 1, 2014
350000 EQUIPMENT
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
14-017R Aug 11, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-017R Revised: Detroit Addition of Admin Time
14-029 Aug 4, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-029 New Detroit Standard Diagnostic Times
18SP703 Aug 1, 2014
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
18SP703 18SP703 - GHG14 KM63 GEN2 Low Pressure Fuel Pump-Two-Filter Fuel System Ki
18SP703 Aug 1, 2014
070000 FUEL SYSTEM, GASOLINE
18SP703 18SP703 - GHG14 KM63 GEN2 Low Pressure Fuel Pump-Two-Filter Fuel System Ki
14TL5 Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TL2 Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14-028 Jul 28, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-028 Remy Extended Coverage Direct File
14TS19 Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
14-027 Jul 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026 Jul 21, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-026-DLR SelecTruck Warranty Enhancements
715-14 Jul 15, 2014
060000 ENGINE AND ENGINE COOLING
715-14 Symptom Diagnostics - Coolant Los
14-022 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
714-14 Jul 14, 2014
060000 ENGINE (PWS)
714-14 Symptom Diagnostics - Low Engine Compression
14-024 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
14-023 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-023 Detroit Axles Pre-Approval Changes
713-14 Jul 13, 2014
060000 ENGINE AND ENGINE COOLING
713-14 Symptom Diagnostics - Combustion Gas in Coolant
713-14 Jul 13, 2014
070000 FUEL SYSTEM, GASOLINE
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14 Jul 12, 2014
060000 ENGINE AND ENGINE COOLING
712-14 Engine Coolant Temperature
0228-14 Feb 28, 2014
060000 ENGINE (PWS)
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14 Feb 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14 Feb 19, 2014
090000 FUEL SYSTEM, OTHER
0219-14 Metal in Fuel
0215-14 Feb 15, 2014
090000 FUEL SYSTEM, OTHER
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0202-14 Feb 2, 2014
090000 FUEL SYSTEM, OTHER
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
49-14 Feb 1, 2014
060000 ENGINE AND ENGINE COOLING
49-14 - DEF Tank Coolant Valve O-Ring Kit
0239-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0238-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0229-14 Feb 1, 2014
060000 ENGINE (PWS)
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 Feb 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0233-14 SPN 51 FMI 2 - All Years
0237-14 Feb 1, 2014
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
0237-14 Engine Brake Solenoid
WSB-49-11 Dec 1, 2013
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
WESTERN STAR: WHEN TRUCK SITS, FOR ANY EXTENDED PERIOD, WITH A DIESEL EXHAUST FLUID (DEF) SYSTEM, IT WOULD CRYSTALLIZED, IN THE TANK, AROUND FLOAT, ON DEF LEVEL SENDING UNIT TUBE AND NEEDS TO BE CLEANED. *PE
SB-33-04 Sep 1, 2013
021600 SUSPENSION:FRONT:WHEEL BEARING
WESTERN STAR: IT HAS BEEN RECOMMENDED, BY CONMET, THAT THE BEARING SPACER BE REPLACED WITH NEW ONE WHEN HUB IS REMOVED. MODEL 4700, 4900, 6900.. NO YEARS LISTED. *PE
sbw5455 Feb 1, 2013
350000 EQUIPMENT
sbw5455 Virtual Technician Retrofit
sbw2019 Feb 1, 2013
060000 ENGINE AND ENGINE COOLING
sbw2019 Kysor Fan Clutch Rocking Runout Inspection
12-040 Dec 24, 2012
162000 STRUCTURE:BODY
12-040-DLR Roof Fairing Removal Program
12-043 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-043-DLR Helpline Available For Additional Support
12-039 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-038 Dec 10, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
12-027 Sep 25, 2012
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12-027-DLR Detroit and Alliance like Batteries are now interchangeable
12-022 Aug 1, 2012
980000 UNKNOWN OR OTHER
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
SB-49-12 May 1, 2012
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE
SB-49-12 May 1, 2012
080000 FUEL SYSTEM, DIESEL
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE

WESTERN STAR 4900EX - All Years Overview

Complete safety history for the WESTERN STAR 4900EX across all model years (2003, 2007).

5 Total Recalls
4 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

WESTERN STAR 4900EX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2007 (current) 1 2
2006 1 2 View
2004 2 0 View
2003 1 0 View

Other WESTERN STAR Models

Model Recalls Complaints
4900 288 26 View
49X 224 1 View
4700 194 10 View
47X 161 2 View
5700 119 7 View
6900 98 1 View
57X 68 0 View
CONVENTIONAL 63 4 View