2015 VOLKSWAGEN E-GOLF

3 recalls, 46 complaints - 482 TSBs

18V329000 May 16, 2018
UNKNOWN OR OTHER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma... Read more
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
252 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
16V138000 Mar 7, 2016
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric d... Read more
Consequence
An unexpected vehicle shutdown can increase the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
5,561 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
15V627000 Oct 7, 2015
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected v... Read more
Consequence
In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
Remedy
Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
993 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

46 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM19
FUEL/PROPULSION SYSTEM8
UNKNOWN OR OTHER8
ENGINE5
POWER TRAIN3
STEERING1
ELECTRONIC STABILITY CONTROL (ESC)1
SERVICE BRAKES, HYDRAULIC1
SERVICE BRAKES, HYDRAULIC Dec 18, 2023
Incident date: Dec 18, 2023
The contact owns a 2021 Ford F53. The contact stated while driving 70 MPH, the electronic braking system independently engaged, causing all the rear tires to shake without warning. The contact pulled off to the shoulder of the highway with white-colored smoke coming from the rear end of the vehicle.... Read more
UNKNOWN OR OTHER Dec 18, 2023
Incident date: Dec 18, 2023
Recently I was leaving my neighborhood to take my kids to school. I used the remote start and noticed that the doors were not unlocking properly with the exception of the drivers side door. I opened the passenger door from the inside for my child to get into the truck. As we were about to depart the... Read more
UNKNOWN OR OTHER Dec 22, 2021
Incident date: Nov 1, 2021
There is a known issue regarding a software update required to keep using the heat and cooling options on 2015 and older eGOLF models. Without this patch the heating and cooling of the vehicle will cease to operate. This includes the defogging capability for front and side windows in cold weather. O... Read more
UNKNOWN OR OTHER Aug 2, 2021
Incident date: Aug 1, 2021
The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reaching into the cubby beyond the shifter. This issue was corrected by VW Canada in a recall but not by VW US. It is a known issue and is prevalent across the golf lineup.
POWER TRAIN Apr 28, 2021
Incident date: Apr 17, 2021
CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR... Read more
FUEL/PROPULSION SYSTEM Apr 28, 2021
Incident date: Apr 17, 2021
CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR... Read more
ELECTRICAL SYSTEM Apr 28, 2021
Incident date: Apr 17, 2021
CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR... Read more
UNKNOWN OR OTHER Jan 9, 2020
Incident date: Jan 6, 2020
WHEN I WENT TO UNPLUG MY CAR IN MY GARAGE, THE CHARGING PORT WOULD NOT RELEASE THE CHARGER. WHEN I LOOKED IT UP ONLINE, I FOUND THAT MANY PEOPLE WHO OWNED 2015 E-GOLFS HAD THE EXACT SAME PROBLEM AND THAT NONE OF THE ELECTRICAL RESETS WOULD WORK TO GET THE CHARGING PORT TO RELEASE THE CHARGING CABLE.... Read more
ELECTRICAL SYSTEM Oct 14, 2019
Incident date: Oct 14, 2019
THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER ... Read more
ENGINE Oct 14, 2019
Incident date: Oct 14, 2019
THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER ... Read more
FUEL/PROPULSION SYSTEM Oct 14, 2019
Incident date: Oct 14, 2019
THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER ... Read more
ELECTRICAL SYSTEM Sep 16, 2019
Incident date: Sep 2, 2019
THE 2015 EGOLF LOCKS THE CHARGING CONNECTOR ONTO THE VEHICLE DURING CHARGING. THIS FUNCTIONALITY HAS TWO (AT LEAST) BENEFITS TO THE VEHICLE OPERATOR. ONE BENEFIT IS THAT THE (VERY EXPENSEIVE) CAR CHARGER'S POWER SUPPLY CAN'T EASILY BE STOLEN DURING CHARGING. A SECOND, SAFETY-CENTRIC, FUNCTION IS DER... Read more
ELECTRICAL SYSTEM Aug 6, 2019
Incident date: Aug 3, 2019
EV CHARGER WILL NOT DISENGAGE FROM PORT EVEN WHEN CAR IS UNLOCKED WITH REMOTE. RED LIGHT INDICATING CHARGING FAILURE REMAINS AND CHARGER MUST BE REMOVED USING EMERGENCY DISENGAGE PIN WHICH IS DIFFICULT TO ACCESS AND CAR IS IMMOBILIZED WHILE CHARGER REMAINS STUCK. ELECTRICAL ERROR MESSAGE REQUESTING ... Read more
FUEL/PROPULSION SYSTEM Apr 19, 2019
Incident date: Apr 19, 2019
CHARGE PORT LOCK WOULD NOT RELEASE CHARGING CABLE AFTER CHARGING IS DONE. RESULTS IN STUCK CHARGING CABLES AT PUBLIC CHARGING STATIONS.
UNKNOWN OR OTHER Jul 5, 2018
Incident date: Jul 5, 2018
CAR WILL NOT DETACH/RELEASE FROM CHARGER IN INTERMITTENT BUT REGULARLY OCCCURRING FREQUENCY. HAPPEN ABOUT ONCE WEEKLY. LEAVES DRIVER STRANDED. HAVE NOW STARTED USING RUBBER MALLET TO TAP CHARGER FREE. VEHICLE IS ALWAYS STATIONARY.
ELECTRICAL SYSTEM Sep 21, 2017
Incident date: Sep 21, 2017
MY VEHICLE IS PARKED PLUGGED INTO A 240 V CHARGING STATION IN MY GARAGE/DRIVEWAY. I CANNOT DISCONNECT THE CHARGER BECAUSE THE RED LIGHT ON MY CAR IS ON SOLID RED AND THE LOCK WILL NOT DISENGAGE. ACCORDING TO THE MANUAL, WHEN THE LIGHT COMES ON RED SOLID TO SEEK EXPERT ADVICE. HOWEVER, NO ONE AT T... Read more
ELECTRICAL SYSTEM Aug 8, 2017
Incident date: Aug 8, 2017
TODAY, WHILE DRIVING ON LOCAL ROAD, CAR STARTED TO SHAKE AND MESSAGE APPEARED "BATTERY MALFUNCTION" AND CAR JUST DIED WHILE RUNNING 40 MPH. AFTER I TURNED IT OFF AND ON AFTER FEW MINS EVERYTHING WAS FINE FOR ANOTHER COUPLE OF HUNDREDS FEET AND THEN IT REPEATED AGAIN. THIS TIME WHILE I WAS ON THE TRA... Read more
UNKNOWN OR OTHER Jun 15, 2017
Incident date: Jun 15, 2017
THE 2015 AND 2016 EGOLF'S HAVE A CHARGING FAULT WHICH PREVENTS THE CHARGE PLUG FROM BEING REMOVED FROM THE CAR. THIS PERMANENTLY ATTACHES THE CAR TO THE CHARGER IT IS CONNECTED TO, BE IT AT HOME, IN A MALL, AT THE GROCERY, ETC. THE ISSUE IS DESCRIBED IN DETAIL HERE: HTTP://WWW.MYVWEGOLF.COM/FORUM... Read more
FUEL/PROPULSION SYSTEM Mar 21, 2017
Incident date: Mar 21, 2017
CHARGER THAT CAME WITH THE CAR WAS STUCK AND COULD NOT BE REMOVED FROM CHARGING PORT. NORMAL PROCEDURE IS TO UNLOCK THE CAR, WHICH UNLOCKS THE CHARGER PIN AND ALLOWS IT TO BE REMOVED. I REPEATED THE PROCESS MULTIPLE TIMES, UNPLUGGED THE CHARGER FROM THE WALL OUTLET, TURNED CAR OFF AND ON, ETC. EVENT... Read more
ENGINE Dec 22, 2016
Incident date: Dec 21, 2016
I EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!". I COULDN'T USE MY CAR. I HAD TO WAIT FOR COUPLE OF MINUTES AND AFTER THIS EVERITHING WAS BACK TO NORMAL
ELECTRICAL SYSTEM Dec 22, 2016
Incident date: Dec 21, 2016
I EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!". I COULDN'T USE MY CAR. I HAD TO WAIT FOR COUPLE OF MINUTES AND AFTER THIS EVERITHING WAS BACK TO NORMAL
ELECTRICAL SYSTEM Dec 18, 2016
Incident date: Dec 18, 2016
AFTER CHARGING TIME RESUMED, THE CAR DOESN'T RELEASE THE CHARGE PLUG . CHARGE LIGHT TURNED RED.-LOCK WON'T RELEASE.-THE CAR IS STUCK BECAUSE THE PIN IS STUCK AND IT WON'T UNLOCK. AT THE END OF THE DAY IT UNLOCKED BY ITSELF NOW IT HAPPENED FOR THE SECOND TIME AFTER ONLY 3 DAYS SINCE LAST TIME.
ELECTRICAL SYSTEM Nov 15, 2016
Incident date: Sep 16, 2016
THERE ARE MULTIPLE CONDITIONS UNDER WHICH THE CAR'S CHARGING CONNECTOR ALLOWS REMOVAL OF THE PLUG FROM THE VEHICLE WHILE POWER IS ENGAGED. THIS HAS LEAD TO SPARKS BEING GENERATED ON REMOVAL. THE CONDITIONS INVOLVE THE FAILURE OF THE PHYSICAL LOCKING PIN ON THE CHARGE PORT, AND VW'S INCOMPLETE IMPL... Read more
FUEL/PROPULSION SYSTEM Oct 22, 2016
Incident date: Sep 21, 2016
AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACK... Read more
ENGINE Oct 22, 2016
Incident date: Sep 21, 2016
AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACK... Read more
ELECTRICAL SYSTEM Oct 22, 2016
Incident date: Sep 21, 2016
AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACK... Read more
UNKNOWN OR OTHER Sep 13, 2016
Incident date: Aug 28, 2016
ON AUGUST 28 2016 PRIOR TO CHARGING E-GOLF, CHARGING SYSTEM FAILED CAUSING THE DAMAGE ON THE ELECTRICAL SYSTEM AND BATTERY. THE CAR WAS PARKED ON THE UCSD THORNTON PARKING LOT. AT THAT TIME CAR ODOMETER SHOWS 8727 MILES. VOLKSWAGEN DIDN'T (FAILED TO) INFORM ME ABOUT THE RECALL FOR THE SOFTWARE THAT ... Read more
ELECTRICAL SYSTEM Sep 13, 2016
Incident date: Aug 28, 2016
ON AUGUST 28 2016 PRIOR TO CHARGING E-GOLF, CHARGING SYSTEM FAILED CAUSING THE DAMAGE ON THE ELECTRICAL SYSTEM AND BATTERY. THE CAR WAS PARKED ON THE UCSD THORNTON PARKING LOT. AT THAT TIME CAR ODOMETER SHOWS 8727 MILES. VOLKSWAGEN DIDN'T (FAILED TO) INFORM ME ABOUT THE RECALL FOR THE SOFTWARE THAT ... Read more
POWER TRAIN Jul 5, 2016
Incident date: Mar 14, 2016
VEHICLE WAS TRAVELLING ~40 MPH ON PUBLIC ROAD. REACHED DOWN TO PRESS "MODE" BUTTON TO LEFT OF SHIFTER TWICE TO SWITCH TO ECO MODE. PRESSED "POWER" BUTTON BY MISTAKE. TWO PRESSES OF POWER BUTTON CAUSES VEHICLE TO SHUT OFF, EVEN WHILE MOVING. VEHICLE SUFFERED TOTAL LOSS OF POWER. WAS ABLE TO BRING VEH... Read more
FUEL/PROPULSION SYSTEM Jul 5, 2016
Incident date: Mar 14, 2016
VEHICLE WAS TRAVELLING ~40 MPH ON PUBLIC ROAD. REACHED DOWN TO PRESS "MODE" BUTTON TO LEFT OF SHIFTER TWICE TO SWITCH TO ECO MODE. PRESSED "POWER" BUTTON BY MISTAKE. TWO PRESSES OF POWER BUTTON CAUSES VEHICLE TO SHUT OFF, EVEN WHILE MOVING. VEHICLE SUFFERED TOTAL LOSS OF POWER. WAS ABLE TO BRING VEH... Read more
ELECTRICAL SYSTEM Jul 5, 2016
Incident date: Mar 14, 2016
VEHICLE WAS TRAVELLING ~40 MPH ON PUBLIC ROAD. REACHED DOWN TO PRESS "MODE" BUTTON TO LEFT OF SHIFTER TWICE TO SWITCH TO ECO MODE. PRESSED "POWER" BUTTON BY MISTAKE. TWO PRESSES OF POWER BUTTON CAUSES VEHICLE TO SHUT OFF, EVEN WHILE MOVING. VEHICLE SUFFERED TOTAL LOSS OF POWER. WAS ABLE TO BRING VEH... Read more
FUEL/PROPULSION SYSTEM Apr 20, 2016
Incident date: Jan 3, 2016
AFTER THE VEHICLE IS DONE CHARGING USING THE J1772 PLUG (L2 OR L1 CHARGING), THE PLUG REMAINS LOCKED TO THE VEHICLE CHARGING INLET. PRESSING THE J1772 PLUG BUTTON DOES NOT RELEASE THE PLUG AS THE CAR MUST BE UNLOCKED USING A KEY TO RELEASE THE PLUG. IN A PUBLIC CHARGING LOCATION, ANOTHER EV DRIVER A... Read more
ELECTRICAL SYSTEM Apr 20, 2016
Incident date: Jan 3, 2016
AFTER THE VEHICLE IS DONE CHARGING USING THE J1772 PLUG (L2 OR L1 CHARGING), THE PLUG REMAINS LOCKED TO THE VEHICLE CHARGING INLET. PRESSING THE J1772 PLUG BUTTON DOES NOT RELEASE THE PLUG AS THE CAR MUST BE UNLOCKED USING A KEY TO RELEASE THE PLUG. IN A PUBLIC CHARGING LOCATION, ANOTHER EV DRIVER A... Read more
ELECTRICAL SYSTEM Feb 2, 2016
Incident date: Feb 1, 2016
I WAS DRIVING THE ALL-ELECTRIC CAR HOME FROM WORK ON A 3/4 CHARGE (~75 MILES REMAINING RANGE) WHEN I NOTICED TWO FAST, SPLIT-SECOND JERKING MOTIONS, ABOUT 30 SECONDS APART. WITHIN ANOTHER MINUTE, THE CAR'S DASH SYSTEM SOUNDED AN ALARM AND AN ERROR POPPED UP ON THE DASH SCREEN, SAYING "ERROR: ELECTR... Read more
ELECTRICAL SYSTEM Jan 15, 2016
Incident date: Dec 5, 2015
TRIED TO START THE CAR AND ERROR MESSAGE APPEARED ON DASH. MESSAGE READ "ELECTRICAL SYSTEM FAILURE". TURNED CAR COMPLETELY OFF, WAITED APPROX. 1 MINUTE THEN STARTED CAR AGAIN WITH NO PROBLEM.
UNKNOWN OR OTHER Dec 20, 2015
Incident date: Dec 19, 2015
THE E-GOLF LOST ABILITY TO DRIVE, THERE IS A RED TRIANGLE WITH AN EXCLAMATION MARK ON THE DASH, AND THE RED CAR ICON WITH AN EXCLAMATION ON IT, INDICATING A "ELECTRICAL ERROR" ACCORDING TO THE MANUAL. ALL OTHER FUNCTIONS OF THE CAR SEEM TO BE WORKING, EXCEPT IT WON'T START, AND THE KEY FOB LOCK/UNLO... Read more
FUEL/PROPULSION SYSTEM Dec 19, 2015
Incident date: Dec 18, 2015
WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SHUDDERED BRIEFLY, AND THE ELECTRIC DRIVE TURNED OFF. THE DRIVER AIRBAG WAS DISABLED, IN ADDITION TO STEERING AND BRAKE ASSIST, AND OTHER SAFETY FEATURES. THE WARNING MESSAGE APPEARED ON THE MULTIFUNCTION DISPLAY STATING "ELECTRICAL SYSTEM FAILURE... Read more
ELECTRICAL SYSTEM Dec 19, 2015
Incident date: Dec 18, 2015
WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SHUDDERED BRIEFLY, AND THE ELECTRIC DRIVE TURNED OFF. THE DRIVER AIRBAG WAS DISABLED, IN ADDITION TO STEERING AND BRAKE ASSIST, AND OTHER SAFETY FEATURES. THE WARNING MESSAGE APPEARED ON THE MULTIFUNCTION DISPLAY STATING "ELECTRICAL SYSTEM FAILURE... Read more
ENGINE Dec 9, 2015
Incident date: Dec 8, 2015
I JUST EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!" ON THE WAY HOME FORM SAN FRANCISCO TO OAKLAND THANKFULLY I WAS ALREADY OVER THE BAY BRIDGE. THE CAR JUST LOST POWER AND STOPPED. AFTER THE CAR STOPPED I PUT ON THE HAZARDS PUT ON THE BREAK AND TURNED THE CAR OFF I HAD TO DO ABOUT 5 ATT... Read more
ELECTRICAL SYSTEM Dec 9, 2015
Incident date: Dec 8, 2015
I JUST EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!" ON THE WAY HOME FORM SAN FRANCISCO TO OAKLAND THANKFULLY I WAS ALREADY OVER THE BAY BRIDGE. THE CAR JUST LOST POWER AND STOPPED. AFTER THE CAR STOPPED I PUT ON THE HAZARDS PUT ON THE BREAK AND TURNED THE CAR OFF I HAD TO DO ABOUT 5 ATT... Read more
ENGINE Dec 1, 2015
Incident date: Nov 11, 2015
THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'... Read more
ELECTRICAL SYSTEM Dec 1, 2015
Incident date: Nov 11, 2015
THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'... Read more
ELECTRONIC STABILITY CONTROL (ESC) Dec 1, 2015
Incident date: Nov 11, 2015
THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'... Read more
ELECTRICAL SYSTEM Sep 18, 2015
Incident date: Sep 15, 2015
I WAS DRIVING MY 5-MONTH OLD VW E-GOLF ON A CITY ROAD WITH HEAVY TRAFFIC AND TRAVELING ABOUT 35-40 MPH WHEN ALL OF SUDDEN MY ELECTRIC CAR SHUT OFF AND CAME TO A SHUDDERING STOP. IT FELT ALMOST LIKE ANOTHER CAR HAD HIT ME FROM BEHIND. THE ELECTRIC VW GOLF CAME TO SUCH AN ABRUPT STOP THAT THE CAR BE... Read more
STEERING Sep 18, 2015
Incident date: Sep 15, 2015
I WAS DRIVING MY 5-MONTH OLD VW E-GOLF ON A CITY ROAD WITH HEAVY TRAFFIC AND TRAVELING ABOUT 35-40 MPH WHEN ALL OF SUDDEN MY ELECTRIC CAR SHUT OFF AND CAME TO A SHUDDERING STOP. IT FELT ALMOST LIKE ANOTHER CAR HAD HIT ME FROM BEHIND. THE ELECTRIC VW GOLF CAME TO SUCH AN ABRUPT STOP THAT THE CAR BE... Read more
POWER TRAIN Sep 18, 2015
Incident date: Sep 15, 2015
I WAS DRIVING MY 5-MONTH OLD VW E-GOLF ON A CITY ROAD WITH HEAVY TRAFFIC AND TRAVELING ABOUT 35-40 MPH WHEN ALL OF SUDDEN MY ELECTRIC CAR SHUT OFF AND CAME TO A SHUDDERING STOP. IT FELT ALMOST LIKE ANOTHER CAR HAD HIT ME FROM BEHIND. THE ELECTRIC VW GOLF CAME TO SUCH AN ABRUPT STOP THAT THE CAR BE... Read more

EPA Fuel Economy, 2015 VOLKSWAGEN E-GOLF

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
Automatic (A1) (Front-Wheel Drive) 126.0 105.0 116.0 Electricity $650

CO2 Emissions: 0.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2015 VOLKSWAGEN E-GOLF

482 manufacturer communications from 335 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL79
350000 EQUIPMENT61
110000 ELECTRICAL SYSTEM44
060000 ENGINE AND ENGINE COOLING44
060000 ENGINE (PWS)21
980000 UNKNOWN OR OTHER20
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION15
353000 EQUIPMENT:ELECTRICAL15
V171905201285571 Apr 10, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V171901201285570 Feb 22, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
V171901201285569 Jan 25, 2024
060000 ENGINE (PWS)
VW Engine oil quality standards
V171901201285569 Jan 25, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
TT 87 19 02_3 Jan 18, 2024
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
TT 87 19 02_3 Jan 18, 2024
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
TT 91 24 01 Jan 11, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
V691901201047916 Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V9323082071535_2 Dec 7, 2023
980000 UNKNOWN OR OTHER
Instruction to determine the remaining battery capacity of the high-voltage battery,
V9323082071535_2 Dec 7, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Instruction to determine the remaining battery capacity of the high-voltage battery,
V171901201285568 Nov 22, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V171901201285568 Nov 22, 2023
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
V871810204370421 Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V9323082071535_1 Nov 6, 2023
110000 ELECTRICAL SYSTEM
Determination of HV-Battery Health, Remaining Capacity
DC_3GSunsetUPD Oct 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
3G Sunset Update
V171901201285567 Oct 30, 2023
060000 ENGINE (PWS)
VW Engine oil quality standards
V171905201285566 Sep 28, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V9323042071494_1 Sep 21, 2023
110000 ELECTRICAL SYSTEM
Service Information regarding electrical consumption (range too low)
V271901201189425 Sep 7, 2023
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V0018092053065_4 Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
V171901201285565 Aug 21, 2023
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
TT 001601_6 Aug 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
V271503201607612 Jul 13, 2023
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
V171901201285564 Jul 10, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
V271901201189424 Jun 28, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2 Jun 28, 2023
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319 Jun 27, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
V171803203720116 Jun 26, 2023
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
V371802203397511 Jun 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
V171806201781318 Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
V171806201781318 Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563 Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
V171901201285563 Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
V011615201481517 Jun 15, 2023
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
V011615201481517 Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
V001713203384619 Jun 15, 2023
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
V0116132033805_8 Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
V3416022034406_6 Jun 15, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
V3416022034406_6 Jun 15, 2023
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
V171901201285562 May 30, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810 May 22, 2023
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
TT 27 20 02_3 May 4, 2023
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
TT 27 20 02_3 May 4, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
V171901201285560 Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
TT 57 21 01_5 Mar 23, 2023
353000 EQUIPMENT:ELECTRICAL
KESSY Key Adaptation.
V171901201285559 Mar 21, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
V4016012043146_2 Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
V171901201285558 Feb 6, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01 Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
V691901201047915 Feb 2, 2023
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
V691901201047915 Feb 2, 2023
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01 Jan 26, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557 Jan 12, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119 Dec 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
V171901201285556 Dec 12, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V271901201189422 Dec 6, 2022
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15 Nov 16, 2022
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V871810204370417 Nov 10, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
V871810204370417 Nov 10, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
V171901201285555 Nov 1, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V171901201285554 Oct 18, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
V9319022041691_5 Oct 17, 2022
110000 ELECTRICAL SYSTEM
Instruction referral for proper handling. Update to model year applicability and Service instruction.
TT 27 20 02_2 Oct 13, 2022
353000 EQUIPMENT:ELECTRICAL
Battery adaptation when battery labels are missing. Update to model year applicability.
V0017062033708_8 Sep 6, 2022
160000 STRUCTURE
update to required vehicle wash shampoo.
V171901201285553 Aug 30, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V3416022034406_5 Aug 25, 2022
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
CT_batt_charger Aug 22, 2022
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
TT 87 19 02_2 Aug 11, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Additional instruction before replacing A/C compressor. Updated to include additional model and model year applicability.
V171901201285551 Aug 3, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171901201285551 Aug 3, 2022
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171806201781317 Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
V171901201285550 Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
V011812201460318 Jun 22, 2022
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V011812201460318 Jun 22, 2022
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V461902201517331 Jun 22, 2022
030000 BRAKES (PWS)
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
V171901201285548 Jun 15, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
V171901201285548 Jun 15, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
V011615201481514 Jun 15, 2022
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
V0116132033805_6 Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
V3718022033975_8 Jun 14, 2022
100000 POWER TRAIN
Auto Trans fluid requirements.
V001713203384615 Jun 14, 2022
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
V171803203720113 Jun 13, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Checking engine oil during PDI.
V171803203720113 Jun 13, 2022
980000 UNKNOWN OR OTHER
Checking engine oil during PDI.
V271901201189420 Jun 8, 2022
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7 Jun 8, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V271901201189420 Jun 8, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V171901201285547 Jun 6, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.
V171901201285547 Jun 6, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
V8720022061094_5 Jun 6, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2 May 26, 2022
060000 ENGINE (PWS)
Engine oil pressure priming.
TT 13 20 01_2 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
V871812200556627 May 18, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419 May 16, 2022
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4 May 12, 2022
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
V171901201285546 Apr 26, 2022
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
V941901201152118 Apr 7, 2022
120000 EXTERIOR LIGHTING
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
V171901201285545 Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
V171806201781316 Mar 14, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement. Update procedure and work sheet.
TT 57 21 01_4 Mar 10, 2022
353000 EQUIPMENT:ELECTRICAL
MQB KESSY adaptation tip. Updated to include Taos.
V271503201607611 Mar 2, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Discharged Battery, Diagnosis for excessive current draw.

Showing 100 of 482 bulletins.

VOLKSWAGEN E-GOLF - All Years Overview

Complete safety history for the VOLKSWAGEN E-GOLF across all model years (2015, 2018).

10 Total Recalls
88 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

VOLKSWAGEN E-GOLF - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 0 8 View
2018 1 1 View
2017 1 3 View
2016 5 30 View
2015 (current) 3 46

Other VOLKSWAGEN Models

Model Recalls Complaints
JETTA 249 14,075 View
GOLF 190 2,084 View
PASSAT 185 10,492 View
BEETLE 157 3,629 View
GTI 116 1,926 View
ID.4 115 1,606 View
ATLAS 101 2,700 View
TIGUAN 78 3,173 View