9999 UPPABABY OTHER

0 recalls, 10 complaints

No recalls found for this vehicle.

Complaint Statistics

10 total complaints

Top Reported Components

Component	Complaints
Other/I am not sure	2
ENGINE	2
Chest Clip, Buckle, Harness	1
Tether, Lower Anchor (on car seat or vehicle)	1
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS	1
STRUCTURE	1
SERVICE BRAKES	1
ENGINE AND ENGINE COOLING	1

Incident date: Aug 1, 2024

ABS does not engage in emergency stops. Truck has been reviewed by a dealer noting a surge of HCU and ABS units malfunctioning. Parts are on a year lead time in order to repair.

Incident date: Aug 1, 2024

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine ... Read more

Incident date: Aug 1, 2024

Incident date: Aug 13, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the coolant warning light illuminated, and the engine temperature became elevated. The vehicle was taken to an independent mechanic; however, the contact stated that after repairing the vehicle, the failur... Read more

Incident date: Jan 31, 2023

Dangerously wobbly. No way to tighten car seat with seat belt. Unclear why it can be sold. I could not even put my kid in it because it was too dangerous.

Incident date: Jan 31, 2023

Our trim around our windshield came off while driving on a highway. Tried to fix it ourselves but trim replacement would not fit on it properly.

Incident date: Jan 31, 2023

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 70-75 MPH, the exterior driver’s side trim piece along the windshield detached from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the trim needed to be rep... Read more

Incident date: Feb 4, 2022

It is our understanding you experienced an issue with your Uppa Baby Car Seat . needs more additional information from you could provide us regarding the details surrounding your event, as well as supporting documents (pictures, videos etc.) can be scanned, faxed or emailed to our attention. *TP

Incident date: Feb 4, 2022

NHTSA Safety Investigations, UPPABABY OTHER

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed

Lateral Movement of Child Seat

The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) received a manufacturer communication, sent by UPPAbaby to subject 2020 UPPAbaby Knox Convertible Child seat owners, that alerted owners that the seat could exhibit lateral movement when used in rear fac... ing position. The lateral movement could occur despite secure installation. The communication instructs owners to stop using the subject car seat immediately, and that if they continue to use the seat, it would be at their own risk. No injuries or fatalities have been reported. UPPAbaby’s outreach to consumers first involved this communication in which the company requested owners to refrain from using the car seat. The company then issued a second communication that provided instructions to owners on how to disable the seat from further use and receive a monetary refund for returning the seat to UPPAbaby, plus a fifty-dollar incentive for doing so. ODI opened this investigation to evaluate the scope, frequency, and consequence of the alleged defect in the subject 2020 UPPAbaby Knox Convertible Child seat. ODI also opened a separate investigation, AQ21001, to seek information from UPPAbaby relating to these communications and its compliance with 49 C.F.R. Part 579. According to UPPAbaby, the subject seats met all requirements of Federal Motor Vehicle Safety Standards (FMVSS) 213, and that at the time the subject seats were developed and sold, there was no standard for lateral movement.UPPAbaby reported producing 15,335 of the subject seats, of which only 1,913 were sold to consumers. Despite their claim that the seat met all federal requirements UPPAbaby pulled back and destroyed 13,422 of those seats prior to sale. Of the 1,913 subject seats, UPPAbaby indicated that, as of mid-December 2020, all purchasers had been contacted about the lateral-movement issue. UPPAbaby further stated that 87% of the seats had been retrieved from consumers. This left approximately 411 seats in the market. UPPAbaby also, since destroying the majority of these seats and notifying owners of the remaining seats, revised the subject seat with design changes that increased the seat base dimensions for the purpose of increasing lateral stability. The original design dimensions (L x W x H) of the Knox child seat were 330mm x 300mm x 135mm, while the new/revised Knox child seat dimensions are 365mm x 356mm x 135mm. To understand the potential safety consequence of the excessive lateral movement described in UPPAbaby’s communications to consumers, ODI conducted dynamic driving testing and static load testing on the subject, revised subject, and industry peer child seats. NHTSA’s Vehicle Research and Test Center (VRTC) then investigated differences in lateral performance. The initial static testing determined a need for utilizing dynamic tests, which were conducted using vehicles, subject seats, peer seats, and controlled driving maneuvers. The dynamic testing determined a difference in lateral movement during lane change maneuvers between the revised subject seat and the subject seat, as compared to their peers. During the most severe maneuver, the subject seat had on average a 70% greater inward (towards the center of the vehicle) lateral tilt angle than its revised version. This testing also found that the average inward lateral movement of the subject seat was 50% more than its worst performing peer. ODI shared the test results with UPPAbaby. The testing documentation, including videos and photographs, can be found on the public investigation website at https://www.nhtsa.gov/recalls?nhtsaId=PE21015. While the subject seats exhibited inward lateral movement substantially greater than its revised version and its worst performing peer, ODI could not, based on these tests, conclude that an unreasonable risk exists to a child occupant. Upon further validation of the claims submitted by UPPAbaby the count of claims alleging lateral movement has been revised from 18 in the opening resume for this investigation down to a total of 8. ODI is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by circumstances.Read more

AQ, Open

Failure to report under 49 CFR Part 579

NHTSA is opening this AQ to better understand and evaluate UPPAbabys process for required reporting under 49 C.F.R. Part 579.NHTSA received a report from the public in April 2020, regarding the 2020 UPPAbaby KNOX child restraint. NHTSA discussed this issue with UPPAbaby and the manufacturer claime... Read more

UPPABABY OTHER - All Years Overview

Complete safety history for the UPPABABY OTHER across all model years.

0 Total Recalls

10 Total Complaints

2 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

Other UPPABABY Models

Model	Recalls	Complaints
ARIA	0	0	View
MESA	0	0	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

9999 UPPABABY OTHER

Complaint Statistics

Top Reported Components

NHTSA Safety Investigations, UPPABABY OTHER

UPPABABY OTHER - All Years Overview

Other UPPABABY Models