2013 TRIUMPH EXPLORER
2 recalls, 1 complaints - 65 TSBs
14V765000 Dec 2, 2014
STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
Defect Description
Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2011-2014 Explorer motorcycles manufactured November 1, 2011, to June 1, 2014. The side stand pivot bolt may fracture.
Consequence
If the side stand pivot bolt fractures, the motorcycle may fall when parked on the side stand, increasing the risk of injury to someone nearby.
Remedy
Triumph will notify owners, and dealers will replace the side stand pivot bolt and lock nut, free of charge. The recall began January 5, 2015. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SB518.
13V180000 May 1, 2013
EQUIPMENT:OTHER:LABELS
Defect Description
Triumph Motorcycles America, Ltd. is recalling certain model year 2012-2013 Explorer and Explorer XC motorcycles. The Gross Vehicle Weight Rating data on the certification Label is incorrect. Thus, the motorcycles fail to comply with the requirements of Part 567, "Certification."
Consequence
The incorrect label could cause the operator to overload the motorcycle which may result in handling issues and/or tire failure, increasing the risk of a crash.
Remedy
Triumph will notify owners and replace the labels with corrected GVWR data, free of charge. The recall began on April 30, 2013. Owners may contact Triumph at 1-678-854-2010 for more information.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 1 |
FUEL/PROPULSION SYSTEM
Jul 27, 2018
Incident date: Jan 16, 2018
ECU SHUTS THROTTLE BUTTERFLIES AND THEREFORE STALLS ENGINE WITH NO IDLE. VERY DANGEROUS WHEN RIDER OF THE MOTORCYCLE IS ATTEMPTING TO ACCELERATE. THIS HAPPENS AFTER RIDING THEN SLOWING TO STOP. THE ENGINE JUST SHUTS OFF AND MUST BE RESTARTED. I HAVE HEARD THERE WAS A RECALL TO REMEDY ECU PARAMETER... Read more
Technical Service Bulletins, 2013 TRIUMPH EXPLORER
65 manufacturer communications from 38 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 19 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 16 |
| 350000 EQUIPMENT | 5 |
| 010000 STEERING | 4 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 100000 POWER TRAIN | 2 |
| 120000 EXTERIOR LIGHTING | 2 |
SMT-COM-01
Apr 3, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2024-03 and dealers should begin using it immediately.
SMT-COM-02
Mar 18, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2024-04 and dealers should begin using it immediately.
Parts
Feb 15, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2024-02 and dealers should begin using it immediately.
SMTCOM01
Jan 17, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2024-01 and dealers should begin using it immediately.
SMT-COM03
Dec 23, 2023
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2023-08 and dealers should begin using it immediately.
SMT-COM01
Dec 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer notice announcing the availability of Diagnostic software 2023-06 and dealers should begin using it immediately.
SMT-TB230
Jun 4, 2023
110000 ELECTRICAL SYSTEM
Technical Bulletin 230 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Introduction of New Instrument Hardware, Triumph Diagnostic Tool 2023-02 Update - Calibrations Removed From Service and
SMT-COM03
Jun 4, 2023
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
SMT-COM03
May 22, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice advising of a bug notification affecting calibration download function on certain systems.
SMT23891
Mar 20, 2023
280100 BACK OVER PREVENTION:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2023-01.3 and dealers should begin using it immediately.
SMT-COM01
Mar 5, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2023-02.1 and dealers should begin using it immediately.
SMT-COM02
Mar 4, 2023
280100 BACK OVER PREVENTION:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
Technical Bullet
Nov 19, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2022-11.1 and dealers should begin using it immediately.
SMT-COM05
Jul 22, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2022-08.1 and dealers should begin using it immediately.
SMT-COM04
Jul 20, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2022-08 and dealers should begin using it immediately.
SMTCOM04
Jun 21, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2022-07 and dealers should begin using it immediately.
SMT-COM01-13APRI
Apr 13, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2022-03.1 and dealers should begin using it immediately.
22714
Apr 11, 2022
353000 EQUIPMENT:ELECTRICAL
Dealer notice announcing the availability of Diagnostic software 2022-11 and dealers should begin using it immediately.
SMTCOM01
Mar 24, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2022-02 and dealers should begin using it immediately.
SMTCOM01
Mar 24, 2022
980000 UNKNOWN OR OTHER
Dealer notice announcing the availability of Diagnostic software 2022-02 and dealers should begin using it immediately.
22651
Jan 11, 2022
353000 EQUIPMENT:ELECTRICAL
Dealer notice announcing the availability of Diagnostic software 2022-10 and dealers should begin using it immediately.
20733 SVC
Feb 8, 2021
110000 ELECTRICAL SYSTEM
Triumph has released diagnostic software version 2022-01
SMT-COM04-16DECE
Dec 16, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2020-12 and dealers should begin using it immediately.
SMT-COM04-16DECE
Dec 16, 2020
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2020-12 and dealers should begin using it immediately.
SMT-COM06-18SEPT
Sep 18, 2020
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2020-9.1 and dealers should begin using it immediately.
SMT-COM04-16JUNE
Jun 16, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Diagnostic software 2020-6.2 and dealers should begin using it immediately.
SMT-COM01-06OCTO
Jun 10, 2020
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2020-10 and dealers should begin using it immediately.
SMT-COM02-14APRI
Apr 14, 2020
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2020-05 and dealers should begin using it immediately.
SMT-COM06-17MAR2
Mar 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Dealer notice announcing the availability of Diagnostic software 2020-4.2 available and dealers should begin using it immediately.
SMT-COM06-17MAR2
Mar 17, 2020
350000 EQUIPMENT
Dealer notice announcing the availability of Diagnostic software 2020-4.2 available and dealers should begin using it immediately.
SMT-COM06-17MAR2
Mar 17, 2020
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2020-4.2 available and dealers should begin using it immediately.
SMT-COM03-19FEB2
Feb 19, 2020
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2020-3 and dealers should begin using it immediately.
SMT-COM02-18FEB2
Feb 18, 2020
350000 EQUIPMENT
Dealer notice announcing the auto-issue of three new service tools.
SMT-TB201-20DEC2
Dec 20, 2019
060000 ENGINE (PWS)
Technical Bulletin 200 provides instructions that apply to Steering Lock and Keys, Neutral Position Adaption, Triumph Diagnostic Tool - End of Support for Microsoft Windows 7?, Triumph Diagnostic Tool - Internet Connection and Minimum eEqui
SMT-TB201-20DEC2
Dec 20, 2019
350000 EQUIPMENT
Technical Bulletin 200 provides instructions that apply to Steering Lock and Keys, Neutral Position Adaption, Triumph Diagnostic Tool - End of Support for Microsoft Windows 7?, Triumph Diagnostic Tool - Internet Connection and Minimum eEqui
SMT-TB201-20DEC2
Dec 20, 2019
110000 ELECTRICAL SYSTEM
Technical Bulletin 200 provides instructions that apply to Steering Lock and Keys, Neutral Position Adaption, Triumph Diagnostic Tool - End of Support for Microsoft Windows 7?, Triumph Diagnostic Tool - Internet Connection and Minimum eEqui
SMT-TB201-20DEC2
Dec 20, 2019
100000 POWER TRAIN
Technical Bulletin 200 provides instructions that apply to Steering Lock and Keys, Neutral Position Adaption, Triumph Diagnostic Tool - End of Support for Microsoft Windows 7?, Triumph Diagnostic Tool - Internet Connection and Minimum eEqui
SMT-TB201-20DEC2
Dec 20, 2019
010000 STEERING
Technical Bulletin 200 provides instructions that apply to Steering Lock and Keys, Neutral Position Adaption, Triumph Diagnostic Tool - End of Support for Microsoft Windows 7?, Triumph Diagnostic Tool - Internet Connection and Minimum eEqui
SMT-COM07-20DEC2
Dec 20, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing the availability of Technical Bulletin 201.
SMT-COM03-16DEC2
Dec 16, 2019
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2019-8 and dealers should begin using it immediately.
SMT-TB197-18OCT2
Oct 18, 2019
110000 ELECTRICAL SYSTEM
Technical Bulletin 197 provides instructions that apply to Alternator Cover Installation - Addition of Sealant, Steering Head Bearings - Adjustment, Gear Change Selector Mechanism Kit and Fork Seal Cleaner.
SMT-COM02-18OCT2
Oct 18, 2019
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2019-5.1 and dealers should begin using it immediately.
SMT-COM03-18OCT2
Oct 18, 2019
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Technical Bulletin 197 & 198.
SMT-TB197-18OCT2
Oct 18, 2019
010000 STEERING
Technical Bulletin 197 provides instructions that apply to Alternator Cover Installation - Addition of Sealant, Steering Head Bearings - Adjustment, Gear Change Selector Mechanism Kit and Fork Seal Cleaner.
SMT-COM01-15OCT2
Oct 15, 2019
110000 ELECTRICAL SYSTEM
Dealer notice announcing the availability of Diagnostic software 2019-5 and dealers should begin using it immediately.
SMT-COM02-24JUN2
Jun 24, 2019
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer notice concluding the comprehensive test conducted to explore the warranty claims for headlamps with surface damage and corrective actions to prevent the issue.
SMT-COM02-24JUN2
Jun 24, 2019
120000 EXTERIOR LIGHTING
Dealer notice concluding the comprehensive test conducted to explore the warranty claims for headlamps with surface damage and corrective actions to prevent the issue.
SMTCom0102Aug201
Feb 8, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notice announcing that Diagnostic software 2018-7 is now available and dealers should begin using it immediately.
SMT-Com01-23Janu
Jan 23, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer notice announcing that Diagnostic Software 2018-1 is now available and dealers should begin using it immediately.
SMT-Com01-23Janu
Jan 23, 2018
110000 ELECTRICAL SYSTEM
Dealer notice announcing that Diagnostic Software 2018-1 is now available and dealers should begin using it immediately.
SMT-TN176-03May2
Mar 5, 2017
350000 EQUIPMENT
Technical News 176 provides instructions that apply to Handlebar End Weight Fixings, Coolant Expansion Tank Cover Fixings, Airbox and Immobiliser Connector Anti-Tamper Foam Pad, Scheduled Maintenance Chart, Rider's Seat Fixing, Triumph Diag
SMT-TN176-03May2
Mar 5, 2017
220000 SEATS
Technical News 176 provides instructions that apply to Handlebar End Weight Fixings, Coolant Expansion Tank Cover Fixings, Airbox and Immobiliser Connector Anti-Tamper Foam Pad, Scheduled Maintenance Chart, Rider's Seat Fixing, Triumph Diag
SMT-TN176-03May2
Mar 5, 2017
110000 ELECTRICAL SYSTEM
Technical News 176 provides instructions that apply to Handlebar End Weight Fixings, Coolant Expansion Tank Cover Fixings, Airbox and Immobiliser Connector Anti-Tamper Foam Pad, Scheduled Maintenance Chart, Rider's Seat Fixing, Triumph Diag
SMT-TN176-03May2
Mar 5, 2017
060000 ENGINE AND ENGINE COOLING
Technical News 176 provides instructions that apply to Handlebar End Weight Fixings, Coolant Expansion Tank Cover Fixings, Airbox and Immobiliser Connector Anti-Tamper Foam Pad, Scheduled Maintenance Chart, Rider's Seat Fixing, Triumph Diag
SMT-TN176-03May2
Mar 5, 2017
011000 STEERING: STEERING WHEEL/HANDLE BAR
Technical News 176 provides instructions that apply to Handlebar End Weight Fixings, Coolant Expansion Tank Cover Fixings, Airbox and Immobiliser Connector Anti-Tamper Foam Pad, Scheduled Maintenance Chart, Rider's Seat Fixing, Triumph Diag
SMT-TN176-03May2
Mar 5, 2017
010000 STEERING
Technical News 176 provides instructions that apply to Handlebar End Weight Fixings, Coolant Expansion Tank Cover Fixings, Airbox and Immobiliser Connector Anti-Tamper Foam Pad, Scheduled Maintenance Chart, Rider's Seat Fixing, Triumph Diag
SMT-TN 160 1 Nov
Nov 1, 2014
350000 EQUIPMENT
Technical service bulletin 160 addressing 9 service instructions, some of which apply to all models. Instructions relate to frame bolt tightening sequence, new harness and harness/gear position sensor parts kit, panniers, instrument pack wa
SMT-TN 160 1 Nov
Nov 1, 2014
160000 STRUCTURE
Technical service bulletin 160 addressing 9 service instructions, some of which apply to all models. Instructions relate to frame bolt tightening sequence, new harness and harness/gear position sensor parts kit, panniers, instrument pack wa
SMT-TN 159 1 Oct
Oct 1, 2014
010000 STEERING
Technical service bulletin 159 addressing 19 service instructions, some of which apply to all models. Instructions relate to piston and piston top ring, alternator rotor retaining bolt, rear brake hose guide, auxiliary lights, headlight spa
SMT-TN 159 1 Oct
Oct 1, 2014
355100 EQUIPMENT:OTHER:LABELS
Technical service bulletin 159 addressing 19 service instructions, some of which apply to all models. Instructions relate to piston and piston top ring, alternator rotor retaining bolt, rear brake hose guide, auxiliary lights, headlight spa
SMT-TN 159 1 Oct
Oct 1, 2014
120000 EXTERIOR LIGHTING
Technical service bulletin 159 addressing 19 service instructions, some of which apply to all models. Instructions relate to piston and piston top ring, alternator rotor retaining bolt, rear brake hose guide, auxiliary lights, headlight spa
SMT-TN 159 1 Oct
Oct 1, 2014
110000 ELECTRICAL SYSTEM
Technical service bulletin 159 addressing 19 service instructions, some of which apply to all models. Instructions relate to piston and piston top ring, alternator rotor retaining bolt, rear brake hose guide, auxiliary lights, headlight spa
SMT-TN 159 1 Oct
Oct 1, 2014
100000 POWER TRAIN
Technical service bulletin 159 addressing 19 service instructions, some of which apply to all models. Instructions relate to piston and piston top ring, alternator rotor retaining bolt, rear brake hose guide, auxiliary lights, headlight spa
SMT-TN 159 1 Oct
Oct 1, 2014
060000 ENGINE AND ENGINE COOLING
Technical service bulletin 159 addressing 19 service instructions, some of which apply to all models. Instructions relate to piston and piston top ring, alternator rotor retaining bolt, rear brake hose guide, auxiliary lights, headlight spa
SMT-TN 159 1 Oct
Oct 1, 2014
020000 SUSPENSION
Technical service bulletin 159 addressing 19 service instructions, some of which apply to all models. Instructions relate to piston and piston top ring, alternator rotor retaining bolt, rear brake hose guide, auxiliary lights, headlight spa
TRIUMPH EXPLORER - All Years Overview
Complete safety history for the TRIUMPH EXPLORER across all model years (2011, 2014).
6
Total Recalls
3
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths