2020 TRIPLE E UNITY
8 recalls — 2 complaints — 3 TSBs
21V673000 Aug 30, 2021
ELECTRICAL SYSTEM:WIRING
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24IB, U24TB, U24RL, Wonder W24RL, and W24RTB vehicles. The 12-volt wire for the illuminated assist handle is routed too close to the refrigerator exhaust, which could melt the wire and blow the fuse.
Consequence
A melted wire and blown fuse can increase the risk of a fire.
Remedy
Dealers will install foil tape over the 12-volt wire, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9949-1.
21V400000 May 27, 2021
EQUIPMENT:APPLIANCE:REFRIGERATOR
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low,... Read more
Consequence
Discoloration or charring of the wood frame can increase the risk of a fire.
Remedy
Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.
21V320000 May 5, 2021
EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:WIRING
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.
Consequence
Damaged wires may cause an electrical shock, increasing the risk of injury.
Remedy
Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.
20V738000 Nov 25, 2020
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24RL motorhomes. The galley overhead cabinet assembly is missing a heat shield over the cooktop.
Consequence
The heat from the cooktop may radiate to the underside of the upper galley cabinet, increasing the risk of a fire and bodily injury.
Remedy
Triple E will notify owners, and dealers will install a repair kit, free of charge. The recall began January 6, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9845-1.
20V722000 Nov 20, 2020
EQUIPMENT
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the c... Read more
Consequence
Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Remedy
Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
20V669000 Oct 29, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection o... Read more
Consequence
The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
Remedy
Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#... Read more
20V299000 May 22, 2020
STRUCTURE:BODY
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Unity travel trailers, model U24RL. The utility compartment's inner latch mechanism may rotate due to vehicle motion, becoming locked.
Consequence
A locked utility compartment prevents access to the liquid propane (LP) shutoff valve. In the event of a propane leak at the regulator, this may increase the risk of a fire in the presence of an ignition source.
Remedy
Triple E will notify owners, and dealers will repair the utility compartment latch mechanism, free of charge. This recall began June 2, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9681-1.
19V884000 Dec 11, 2019
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Unity U24RL trailers. The propane tubing for the water heater may be routed too close to the tire tread possibly resulting in contact between the tire and the tubing.
Consequence
Tire contact with the propane tubing can create a hole in the tubing, releasing propane gas, increasing the risk of a fire in the presence of an ignition source.
Remedy
Triple E will notify owners, and dealers will install a metal shield around the propane tubing for protection, free of charge. The recall began December 30, 2019. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9572-1.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 30, 2021
Incident date: Oct 1, 2021
Mercedes Sprinter Automatic Emergency Braking cannot stay turned on, by design. After driving 30-60 minutes without traffic it turns off, every time. There's more potential for driver confusion and accidents when the system works sometimes and not others. The dealer says this behavior is intentiona... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 30, 2021
Incident date: Oct 1, 2021
Mercedes Sprinter Automatic Emergency Braking cannot stay turned on, by design. After driving 30-60 minutes without traffic it turns off, every time. There's more potential for driver confusion and accidents when the system works sometimes and not others. The dealer says this behavior is intentiona... Read more
Technical Service Bulletins — 2020 TRIPLE E UNITY
3 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| 350000 EQUIPMENT | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
CA#9454
Aug 28, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE 12V WIRE P-CLAMP IS FASTENED THROUGH THE UNDERSIDE OF THE BATTERY BOX SPACER WHICH ALSO ACTS AS A SUPPORT FOR THE LOOMED EQUALIZER LEVELING JACKS HYDRAULIC LINES. AFFECTS 2020 UNITY (ALL MODELS)
CA#9454
Aug 28, 2019
350000 EQUIPMENT
THE 12V WIRE P-CLAMP IS FASTENED THROUGH THE UNDERSIDE OF THE BATTERY BOX SPACER WHICH ALSO ACTS AS A SUPPORT FOR THE LOOMED EQUALIZER LEVELING JACKS HYDRAULIC LINES. AFFECTS 2020 UNITY (ALL MODELS)
No comms 2021-03
Apr 1, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for March 2021 for Triple E Recreational Vehicles.
TRIPLE E UNITY — All Years Overview
Complete safety history for the TRIPLE E UNITY across all model years (2010–2026).
54
Total Recalls
2
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
TRIPLE E UNITY — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.