2014 TOYOTA AVALON HYBRID
2 recalls — 21 complaints — 297 TSBs — 5/5 safety rating
20V024000 Jan 17, 2020
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags a... Read more
Consequence
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will ... Read more
15V728000 Nov 3, 2015
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equippe... Read more
Consequence
A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Complaint Statistics
21 total complaints
3 crashes 2 fires 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 5 |
| VEHICLE SPEED CONTROL | 3 |
| STRUCTURE:BODY | 2 |
| WHEELS | 2 |
| ELECTRICAL SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE | 2 |
| SEATS | 1 |
| SUSPENSION | 1 |
| EXTERIOR LIGHTING | 1 |
| ENGINE | 1 |
UNKNOWN OR OTHER
Jul 3, 2018
Incident date: Jul 2, 2018
DRIVING ON I-10 IN THE METARIE, LA AREA AT SPEED LIMIT, WE HEARD A LOUD BANG, THEN WIND COMING INTO THE CAR. NO OTHER VEHICLES AROUND US, WE PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUNROOF HAD EXPLODED. SOUNDED LIKE A BOMB WENT OFF WHEN IT HAPPENED. WE RETURNED TO OUR HOTEL AND TAPED TH... Read more
UNKNOWN OR OTHER
Feb 15, 2017
Incident date: Feb 10, 2017
AUTO SUDDENLY BRAKED TO A STOP FOR NO APPARENT REASON. AUTO HAD BEEN REPAIRED FOR THE RECALL, 15V728000, FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING. HAS OCCURRED TWICE IN THE LAST MONTH. HAVE SINCE DEACTIVITED THE PRE-COLLISION SYSTEM. BOTH OCCURRENCES HAPPENED WHILE ON CRUISE CONTROL, TRAV... Read more
POWER TRAIN
Nov 9, 2016
Incident date: Nov 4, 2016
WHILE THE VEHICLE IS COASTING AT A STEADY SPEED ON A STRAIGHT ROAD (~30-40 MPH), A SLIGHT ROARING NOISE CAN BE HEARD FROM THE ENGINE BAY WHILE SITTING IN THE PASSENGER COMPARTMENT. THE DEALER, NORTHSIDE TOYOTA OF CHICAGO, INSPECTED THIS VEHICLE ON FRIDAY, NOVEMBER 4, 2016, AND DETERMINED THAT THE TR... Read more
ELECTRICAL SYSTEM
Sep 16, 2016
Incident date: May 8, 2015
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE CENTER CONSOLE, WHERE THE CUP HOLDERS WERE LOCATED, WOULD BECOME HOT WHEN THE HEAT WAS ACTIVATED AND COLD WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN FOR AN EXTENDED PERIOD OF T... Read more
FORWARD COLLISION AVOIDANCE
Jul 27, 2016
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PARTS. THE SYSTEM WAS DISCONNECTED AS AN INTERIM SOLUTION MONTHS AGO. THE CONTACT WAS UNABLE TO DETE... Read more
WHEELS
Jul 1, 2016
Incident date: Jun 30, 2016
BRIDGESTONE TURANZA EL400 P215/55R17 TIRES SHOWING EXCESSIVE WEAR. MILEAGE ON CAR 30,579. THESE ARE ORIGINAL MANUFACTURERS EQUIPMENT. BECAUSE OF TREAD WIRE EXPOSURE, CAR DEEMED TO DANGEROUS TO DRIVE.
FORWARD COLLISION AVOIDANCE
Jun 20, 2016
Incident date: Nov 3, 2015
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA... Read more
UNKNOWN OR OTHER
Apr 19, 2016
Incident date: Oct 1, 2015
NHTSA RECALL 15V728 INVOLVING PRE-COLLISION SYSTEM. OVER 6 MONTHS HAVE PASSED SINCE I RECEIVED NOTICE OF THIS RECALL. TO DATE NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM OTHER THAN TELLING ME TO TURN OFF THE PRE-COLLISION SYSTEM. BOTH LEAVING IT ON OR TURNING IT OFF LESSEN THE SAFETY OF THE VEHICLE... Read more
VEHICLE SPEED CONTROL
Mar 1, 2016
Incident date: Mar 1, 2016
I WAS DRIVING WITHOUT THE CRUISE CONTROL ON A PAVED ROAD AND THE PRE-COLLISION SYSTEM (PCS) SUDDENLY SOUNDED THE ALARM AND SLAMMED ON THE ENGINE BRAKING CAUSING THE CAR TO INSTANTLY DECELERATE. I WAS THROWN FORWARD AND THE SEAT BELT SHOULDER STRAP LOCKED. ALL THE ITEMS ON MY FRONT PASSENGER SEAT W... Read more
ELECTRICAL SYSTEM
Nov 24, 2015
Incident date: Sep 10, 2015
TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPO... Read more
Fire
ENGINE
Nov 24, 2015
Incident date: Sep 10, 2015
TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPO... Read more
Fire
UNKNOWN OR OTHER
Oct 22, 2015
Incident date: Jun 30, 2014
AIR CONDITIONING PROBLEM.IN THE MORNING WHEN TURN ON THE FAN THE AIR COME OUT IS VERY STINT.DURING THE DAY AFTER USING THE AIR CONDITIONING ,STOP THE CAR.WHEN YOU START THE CAR AGAIN THEN OPEN THE FAN THE AIR COME OUT HAS A FOUL ODOR.COMPLAIN 3 TIMES DURING 2014-2015 ,AS TOYOTA RECOMMEND CHANGING T... Read more
UNKNOWN OR OTHER
Jul 30, 2015
Incident date: Jan 14, 2014
WHEN TURNING ON THE AIR CONDITIONER IN SUMMER AFTER THE CAR HAS BEEN SITTING FOR A FEW HOURS OR OVERNIGHT; THERE IS A MUSTY, URINE TYPE SMELL. I DID WHAT TOYOTA SERVICE RECOMMENDED BY NOT RECIRCULATING THE AIR; WHICH WE RARELY DO UNLESS DUSTY. THE SYSTEM DEFAULT IS FOR RECIRCULATING AIR AND WE SWI... Read more
EXTERIOR LIGHTING
Jun 30, 2015
Incident date: Jun 15, 2015
I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER... Read more
Crash
1 injured
WHEELS
Jun 30, 2015
Incident date: Jun 15, 2015
I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER... Read more
Crash
1 injured
STRUCTURE:BODY
Jun 30, 2015
Incident date: Jun 15, 2015
I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER... Read more
Crash
1 injured
VEHICLE SPEED CONTROL
Apr 9, 2015
Incident date: Mar 27, 2015
WHEN APPLYING FOOT ON ACCELERATOR VEHICLE DELAYS MOVEMENT AND HESITATION ENGINE MAKES RATTLING NOISE HIT BUMPS AND POTHOLES EVEN HIGHWAY JOINT VERY ROUGHLY ,VERY POOR STEERING CONTROL FEELS UNSAFE. *TR
STRUCTURE:BODY
Mar 18, 2015
Incident date: Mar 17, 2015
ON OCTOBER 7, 2014, WE PURCHASED OUR CAR FROM NEW ROCHELLE TOYOTA. SINCE THAT TIME, WE HAVE BARELY DRIVEN THE CAR. AFTER FIVE MONTHS WE HAVE DRIVEN APPROXIMATELY 1,700 MILES. WE HAVE SPECIFICALLY AVOIDED DRIVING THE CAR IN INCLEMENT WEATHER AND ON BUMPY ROADS. DESPITE OUR CARE, I NOTICED THAT ... Read more
VEHICLE SPEED CONTROL
Mar 9, 2015
Incident date: Feb 21, 2015
WHILE TRAVELING EASTBOUND ON THE SAN FRANCISCO / OAKLAND BAY BRIDGE AT HIGHWAY SPEED, THE PRE-COLLISION SYSTEM (PCS) SPONTANEOUSLY ENGAGED, QUICKLY BRINGING THE VEHICLE TO A STOP. THE ROAD AHEAD WAS CLEAR; THERE WERE NO OBSTRUCTIONS AND NO STOPPED TRAFFIC. FORTUNATELY NO CARS WERE TRAVELING CLOSE ... Read more
SUSPENSION
Sep 26, 2014
Incident date: Sep 15, 2014
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DROVE OVER BUMPS AND POTHOLES VERY ROUGHLY. AS A RESULT, THE CONTACT'S BODY WAS VERY SORE AFTER DRIVING. THE FAILURE OCCURRED ON TEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ... Read more
SEATS
Aug 24, 2014
Incident date: Aug 17, 2014
DUE TO THE DESIGN OF THE FRONT SEATS, THERE IS A METAL BAR THAT IS NOT WELL PADDED. FROM ALL INDICATIONS THIS BAR AFFECTED EITHER THE NERVES OR BLOOD FLOW IN MY LEGS CAUSING THEM TO GO NUMB. THIS WAS 1.5 HOURS INTO A 5 HOUR DRIVE THAT WE MAKE SEVERAL TIMES A MONTH AND HAVE NEVER HAD THIS ISSUE WIT... Read more
NHTSA Safety Ratings — 2014 TOYOTA AVALON HYBRID
2014 Toyota Avalon HYBRID 4 DR FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2014 TOYOTA AVALON HYBRID
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.5L 4-cyl, Automatic (AV-S6) (Front-Wheel Drive) | 40.0 | 39.0 | 40.0 | Regular | $1,700 |
CO2 Emissions: 223.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2014 TOYOTA AVALON HYBRID
297 manufacturer communications from 134 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 43 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 34 |
| 160000 STRUCTURE | 30 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 23 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 21 |
| 353000 EQUIPMENT:ELECTRICAL | 21 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 17 |
| 110000 ELECTRICAL SYSTEM | 12 |
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0043-14
Jan 22, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
23TE09A
Dec 14, 2023
140000 AIR BAGS
DP: On November 28, 2023, a class action settlement of claims for certain airbag control units was finally approved by the federal court. The settlement includes Toyota?s agreement to provide an Extended New Parts Warranty for parts install
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
Z3G_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z2G_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
ZKG_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z3G_Dealer_Lette
Nov 18, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z2G_Dealer_Lette
Nov 18, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
ZKG_Dealer_Lette
Nov 18, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
ZKG_Dealer_Lette
Nov 17, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z3G_Technical_In
Nov 17, 2022
162000 STRUCTURE:BODY
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
Z3G_Paint_Repair
Nov 17, 2022
162000 STRUCTURE:BODY
CSP: Customer Support Program ZKG ? Paint Repair Process
Z3G_Dealer_Lette
Nov 17, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z2G_Dealer_Lette
Nov 17, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-SB-0119-15 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
T-SB-0119-15 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
TSB009421Rev1
May 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
Support Program
May 18, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
ZKG_Dealer_Lette
Apr 28, 2022
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
Apr 28, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Technical_In
Apr 28, 2022
350000 EQUIPMENT
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG_Technical_In
Apr 28, 2022
160000 STRUCTURE
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG_Paint_Repair
Apr 28, 2022
350000 EQUIPMENT
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
T-SB-0003-22
Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-SB-0094-21
Nov 23, 2021
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
ZKG Important Up
Oct 28, 2021
160000 STRUCTURE
DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG Customer Sup
Oct 27, 2021
160000 STRUCTURE
RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
T-SB-0088-21
Oct 4, 2021
264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
T-SB-0088-21
Oct 4, 2021
284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0125-20
Dec 16, 2020
350000 EQUIPMENT
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc.)
Customer Support
Oct 27, 2020
160000 STRUCTURE
RE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
Oct 27, 2020
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
ZKG_Proper_Photo
Sep 14, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION
ZKG_Proper_Photo
Sep 14, 2020
350000 EQUIPMENT
ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION
ZKG_Dealer_Lette
Sep 14, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG_Dealer_Lette
Sep 14, 2020
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKK - Dealer Pac
Aug 18, 2020
030000 BRAKES (PWS)
DL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 - 2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated ce
ZKK - Dealer Pac
Aug 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
DL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 - 2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated ce
ZKK - Dealer Pac
Aug 18, 2020
350000 EQUIPMENT
DL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 - 2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated ce
ZKK - Dealer Pac
Aug 18, 2020
070000 FUEL SYSTEM, GASOLINE
DL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 - 2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated ce
ZKG_Dealer_Lette
Aug 6, 2020
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
Aug 6, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
Aug 6, 2020
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
Aug 6, 2020
162000 STRUCTURE:BODY
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
T-SB-0074-20
Aug 5, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20
Aug 5, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
ZKG_Dealer_Lette
May 15, 2020
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
May 15, 2020
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Technical_In
May 15, 2020
162000 STRUCTURE:BODY
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG_Technical_In
May 15, 2020
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG_Dealer_Lette
Feb 6, 2020
160000 STRUCTURE
Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle
ZKG_Dealer Email
Feb 6, 2020
160000 STRUCTURE
Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle
ZKG_Paint_Repair
Feb 6, 2020
350000 EQUIPMENT
Customer Support Program ZKG ? Paint Repair Process OPERATION FLOW CHART
ZKG_Technical_In
Feb 6, 2020
350000 EQUIPMENT
TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint C
ZKG_Technical In
Feb 6, 2020
350000 EQUIPMENT
TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint C
ZKG_Technical In
Dec 19, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Technical Instructions: December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that
ZKG_Technical In
Dec 12, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is
ZKG_Technical In
Dec 12, 2019
350000 EQUIPMENT
Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is
ZKG_Dealer Packa
Dec 12, 2019
350000 EQUIPMENT
Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the pain
ZKG_Dealer Packa
Dec 12, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the pain
ZKG_Paint Repair
Dec 4, 2019
160000 STRUCTURE
Repair Process: Customer Support Program ZKG ? Paint Repair Process.
ZKG_Dealer Packa
Dec 4, 2019
160000 STRUCTURE
Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied du
ZKG_Dealer Email
Dec 4, 2019
160000 STRUCTURE
Dealer Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied duri
ZKG_Region Lette
Dec 4, 2019
160000 STRUCTURE
Region Letter: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied dur
ZKG_Region Email
Dec 4, 2019
160000 STRUCTURE
Region Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied duri
ZKG_Technical In
Dec 4, 2019
160000 STRUCTURE
Technical Instructions: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super Whit
Customer Support
Dec 4, 2019
160000 STRUCTURE
Dealer Daily Message: ***Phase 2 ? Customer Renotification and Repair Phase*** Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Fact
ZKG_Dealer Packa
Aug 9, 2019
162000 STRUCTURE:BODY
Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied du
ZKG_Dealer Packa
Aug 9, 2019
162000 STRUCTURE:BODY
Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports ind
ZKG_Dealer Email
Aug 9, 2019
162000 STRUCTURE:BODY
Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indic
ZKG_Region Lette
Aug 8, 2019
162000 STRUCTURE:BODY
Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports ind
ZKG_Region Email
Aug 8, 2019
162000 STRUCTURE:BODY
Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indic
T-SB-0033-14-Obs
Jul 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19.
T-SB-0080-19
Jul 9, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0080-19
Jul 9, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0134-16-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-TT-0442-17_Rev
Apr 30, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Apr 30, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Apr 30, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0414-16-Rev
Feb 28, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-SB-0044-16_Rev
Feb 7, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Intr
T-TT-0414-16-Rev
Sep 12, 2018
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-SB-0039-18
May 29, 2018
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0151-13. * Applicability has been updated to include 2016 - 2018 model year Avalon and Avalon HV and 2017 model year Camry and Camry H
T-SB-0009-18
Feb 2, 2018
220000 SEATS
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
T-SB-0009-18
Feb 2, 2018
350000 EQUIPMENT
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
T-SB-0304-17_Rev
Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0134-16_Rev
Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
Showing 100 of 297 bulletins.
NHTSA Safety Investigations — TOYOTA AVALON HYBRID
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP23005
Opened: Nov 22, 2023
Brake Actuator Valve Wear
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while dr... Read more
DP19004
Opened: Sep 30, 2019 — Closed: Jan 21, 2021
Brake Actuator Valve Wear
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota C... Read more
TOYOTA AVALON HYBRID — All Years Overview
Complete safety history for the TOYOTA AVALON HYBRID across all model years (2013–2021).
18
Total Recalls
81
Total Complaints
2
Investigations
10
Reported Crashes
2
Reported Fires
0
Reported Deaths