2022 THOR MOTOR COACH SANCTUARY
2 recalls — 3 complaints — 10 TSBs
23V447000 Jun 27, 2023
EQUIPMENT:MECHANICAL:CARRIER/RACK
Defect Description
Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.
Consequence
A bike rack that detaches from the vehicle increases the risk of a crash.
Remedy
Dealers will replace the defective components of the bike rack, free of charge. Owner notification letters are expected to be mailed August 26, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000297.
22V300000 May 5, 2022
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing ... Read more
Consequence
A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 1 |
| ENGINE | 1 |
| STRUCTURE:BODY | 1 |
ENGINE
Jan 22, 2025
Incident date: Jul 1, 2024
At approximately 14,000 miles my 6.2L V8 engine had a lifter go bad on the truck. GMC covered this with warranty at the time. The truck seemed to perform well until I hit approximately 94,841 miles and then a lifter went bad again. I had an 85,000 warranty and this repair was not covered. I was quot... Read more
STRUCTURE:BODY
Jan 22, 2025
Incident date: Jul 1, 2024
At speeds of 50 mph and above, my vehicle does the death wobble. Any time I hit a tiny crack in the road, going higher speeds. The person that sold he this car knew it did not pass emissions in September 2024 and I bought it in November 2024. A dealership checked car fax for me after I bought it. A... Read more
POWER TRAIN
Nov 23, 2022
Incident date: Nov 18, 2022
At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.
Technical Service Bulletins — 2022 THOR MOTOR COACH SANCTUARY
10 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 2 |
| 220000 SEATS | 2 |
| 280000 BACK OVER PREVENTION | 2 |
| 114000 ELECTRICAL SYSTEM:WIRING | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 350000 EQUIPMENT | 1 |
| 150000 SEAT BELTS | 1 |
TSB 23-02
May 3, 2023
150000 SEAT BELTS
The seatbelts for the rear, side facing seats may be too long for some passengers.
TSB 22-12
Sep 22, 2022
160000 STRUCTURE
Wood stiles are delaminating due to the vendor changing the glue used for the wrapped stiles.
TSB 22-12
Sep 22, 2022
350000 EQUIPMENT
Wood stiles are delaminating due to the vendor changing the glue used for the wrapped stiles.
RC000236SADealer
Aug 19, 2021
280000 BACK OVER PREVENTION
On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot uninte
RC000236SAOwner
Aug 19, 2021
280000 BACK OVER PREVENTION
On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot uninte
RC000235SADealer
Aug 12, 2021
114000 ELECTRICAL SYSTEM:WIRING
MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become
RC000235SADealer
Aug 12, 2021
220000 SEATS
MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become
RC000235SAOwner
Aug 12, 2021
220000 SEATS
MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become
RC000230SADealer
Jun 28, 2021
160000 STRUCTURE
On certain Model Year 2020 Sprinter vehicles, the screws for the front door hinges may not have been tightened according to specification. If the door hinge screws are not tightened with the specified amount of torque, ita??s possible that
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH SANCTUARY — All Years Overview
Complete safety history for the THOR MOTOR COACH SANCTUARY across all model years (2022–2025).
5
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths