2022 THOR MOTOR COACH RIZE
6 recalls — 6 complaints — 8 TSBs
23V759000 Nov 10, 2023
EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL
Defect Description
Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Consequence
A detached solar panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
23V285000 Apr 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate cl... Read more
Consequence
A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
23V068000 Feb 10, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Consequence
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy
Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
22V300000 May 5, 2022
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing ... Read more
Consequence
A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
21V755000 Sep 28, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2022 Scope and Rize motorhomes. The LP gas line may be too short and improperly installed, creating an excessive bend in the line which could rupture and leak.
Consequence
A gas leak increases the risk of a fire.
Remedy
Dealers will replace the LP gas line and reroute it as necessary, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000243.
21V396000 May 26, 2021
ELECTRICAL SYSTEM:WIRING
Defect Description
Thor Motor Coach (TMC) is recalling certain 2022 Rize, Scope, Sequence, and Tellaro vehicles. The Flex-190 Solar Panel junction box may short.
Consequence
An electrical short can cause the junction box to overheat, increasing the risk of a fire.
Remedy
Dealers will install a new solar panel and junction box, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000226.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
| STRUCTURE | 1 |
| ENGINE | 1 |
| ELECTRICAL SYSTEM | 1 |
STRUCTURE
Feb 1, 2023
Incident date: Feb 1, 2023
2021 RAM PROMASTER/ 2022 THOR RIZE 18M RECREATIONAL VEHICLE. CONSUMER WRITES IN REGARD TO VEHICLE NOT BEING LEVEL AFTER TSB REPAIRS WERE MADE. THE CONSUMER STATED EVERYTHING SLANTS FORWARD SEVERAL DEGREES DUE TO GENERAL RV JACKING UP THE REAR END OF RV TO ENSURE THE GENERATOR AND BATTERY TRAY DIDNT ... Read more
ENGINE
Feb 1, 2023
Incident date: Feb 1, 2023
The contact owns a 2020 Dodge Challenger. The contact stated that while driving approximately 30 MPH, the vehicle momentarily powered off; while coasting to the side of the road, the vehicle suddenly powered back on and continued to drive as needed. The contact stated that during the failure, the in... Read more
ELECTRICAL SYSTEM
Feb 1, 2023
Incident date: Feb 1, 2023
The contact owns a 2020 Dodge Challenger. The contact stated that while driving approximately 30 MPH, the vehicle momentarily powered off; while coasting to the side of the road, the vehicle suddenly powered back on and continued to drive as needed. The contact stated that during the failure, the in... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jan 29, 2023
Incident date: Sep 1, 2022
After starting the car to leave home, the backup camera would not display. Placing car in reverse, the screen did not change from its MAP/nav display. Several other dash controls were also inoperable. It seems the car did not "initialize" successfully yet did not display any warnings. Unknown if a... Read more
STEERING
Jan 27, 2023
Incident date: Sep 1, 2022
My power steering went out in my 2011 Ford Fusion. When researching the possible cause, I found out there was a recall on the power steering for the model of my car. However, there is a 10 year or 150k mile limit on this recall. I couldn't understand how Ford could put a statue of limitations on a d... Read more
LATCHES/LOCKS/LINKAGES
Jan 27, 2023
Incident date: Sep 1, 2022
The contact owns a 2014 Chevrolet Spark. The contact received notification of NHTSA Campaign Number: 22V640000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
Technical Service Bulletins — 2022 THOR MOTOR COACH RIZE
8 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 3 |
| 350000 EQUIPMENT | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
22-09 Rev. A
Jul 26, 2022
350000 EQUIPMENT
Revision to TSB 22-09 adding additional steps to make the repair easier and a time adjustment was made for the repair time.
22-09 Rev. A
Jul 26, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Revision to TSB 22-09 adding additional steps to make the repair easier and a time adjustment was made for the repair time.
TSB 22-09
Jul 7, 2022
350000 EQUIPMENT
Rize/Scope A/C not installed correctly.
TSB 21-06
Sep 1, 2021
160000 STRUCTURE
The Generator and battery tray hangs down below the rear axle line of the vehicle and may contact road obstacles, such as speed bumps, at low speeds.
TSB 21-06 Letter
Sep 1, 2021
160000 STRUCTURE
The Generator and battery tray hangs down below the rear axle line of the vehicle and may contact road obstacles, such as speed bumps, at low speeds.
TSB 21-03
May 26, 2021
160000 STRUCTURE
This document refers to corrective actions for the repair and sealing of roof systems identified by the OEM.
TSB 21-03
May 26, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This document refers to corrective actions for the repair and sealing of roof systems identified by the OEM.
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH RIZE — All Years Overview
Complete safety history for the THOR MOTOR COACH RIZE across all model years (2021–2024).
16
Total Recalls
20
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths