2020 THOR MOTOR COACH OUTLAW
4 recalls — 4 complaints — 1 TSBs
21V522000 Jul 8, 2021
STRUCTURE
Defect Description
Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
20V339000 Jun 9, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to... Read more
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
19V609000 Aug 20, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.
Consequence
The loose connection can causing arcing, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's nu... Read more
19V504000 Jun 30, 2019
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Consequence
Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 2 |
| UNKNOWN OR OTHER | 1 |
| VEHICLE SPEED CONTROL | 1 |
VEHICLE SPEED CONTROL
Mar 20, 2024
Incident date: Mar 20, 2024
In February, while I was driving on the interstate, I started to lose the ability to control the speed of my car. I pulled over and shut off my car. When I tried to start the car again, it wouldn't start. After I towed it home, I tried jump starting and an error message popped up stating it was t... Read more
STRUCTURE:BODY
Dec 14, 2022
Incident date: Jul 4, 2022
The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.
STRUCTURE:BODY
Apr 14, 2022
Incident date: Nov 30, 2021
Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road. Upon further investigation it looks like the side wa... Read more
UNKNOWN OR OTHER
Jul 2, 2021
Incident date: Jun 28, 2021
Frameless Window fell off during a trip, the window glue probably failed. We are not sure when it happened, I hope no one got injured on the highway.
Technical Service Bulletins — 2020 THOR MOTOR COACH OUTLAW
1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 1 |
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH OUTLAW — All Years Overview
Complete safety history for the THOR MOTOR COACH OUTLAW across all model years (2007–2026).
52
Total Recalls
35
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
THOR MOTOR COACH OUTLAW — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 1 | 0 | View |
| 2022 | 0 | 2 | View |
| 2021 | 1 | 2 | View |
| 2020 (current) | 4 | 4 | |
| 2019 | 7 | 4 | View |
| 2018 | 6 | 9 | View |
| 2017 | 5 | 3 | View |
| 2016 | 0 | 3 | View |
| 2015 | 5 | 1 | View |
| 2014 | 5 | 6 | View |
| 2013 | 3 | 0 | View |
| 2012 | 2 | 1 | View |
| 2011 | 2 | 0 | View |
| 2010 | 2 | 0 | View |
| 2009 | 2 | 0 | View |
| 2008 | 2 | 0 | View |
| 2007 | 1 | 0 | View |