2020 THOR MOTOR COACH FREEDOM ELITE
7 recalls, 3 complaints - 9 TSBs
20V711000 Nov 17, 2020
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.
Consequence
Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will replace the BIM/BIR with a Trombetta solenoid, free of charge. The recall began January 13, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000206.
20V444000 Jul 29, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The ... Read more
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Ben... Read more
20V423000 Jul 22, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Thor Motor Coach (TMC) is recalling certain 2019-2021 Freedom Elite, and 2021 Four Winds motorhomes. A 100amp converter breaker was incorrectly installed at the battery tray when a 70amp breaker is required, possibly resulting in the wiring connected to the breaker overheating.
Consequence
Overheated wires can increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will replace the converter breaker with one of the correct amperage if needed, free of charge. This recall began September 18, 2020. Owners may contact TMC customer service at 1-855-2867. TMC's number for this recall is RC000199.
20V312000 May 28, 2020
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front ax... Read more
Consequence
If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.
Remedy
TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact ... Read more
20V308000 May 27, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's... Read more
Consequence
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
Remedy
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
19V775000 Oct 28, 2019
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Defect Description
Thor Motor Coach (TMC) is recalling certain 2019-2020 Chateau 22B, 22E, 23U, 24F, 25V, and 28A, Daybreak 22GO, Four Winds 22B, 22E, 24F, 26B and 28A, Freedom Elite 22HE and 2020 Quantum GR22, and SE22 motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five secon... Read more
Consequence
Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
Remedy
GM will notify TMC owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, GMC customer service at 1-800-462-8782 or TMC customer service at 1-877-855-2867. TMC's number for... Read more
19V609000 Aug 20, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.
Consequence
The loose connection can causing arcing, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's nu... Read more
Complaint Statistics
3 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| ELECTRICAL SYSTEM | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
ELECTRICAL SYSTEM
Oct 2, 2020
Incident date: Oct 2, 2020
TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON... Read more
FUEL/PROPULSION SYSTEM
Oct 2, 2020
Incident date: Oct 2, 2020
TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON... Read more
UNKNOWN OR OTHER
Aug 18, 2020
Incident date: Aug 13, 2020
A BICYCLIST ALERTED US AT 0630 THAT OUR RV WAS ON FIRE AS IT SAT PARKED, OFF AND UNPLUGGED IN OUR DRIVEWAY. WITHIN MINUTES THE ENTIRE RV WAS IN FLAMES AND WE EVACUATED OUR HOME SECONDS BEFORE THE RV EXPLODED ABOUT 5 FEET FROM OUR BEDROOM WINDOW. 7 FIRE TRUCKS RESPONDED. THE FIREFIGHTERS SAID THAT IF... Read more
Fire
Technical Service Bulletins, 2020 THOR MOTOR COACH FREEDOM ELITE
9 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 3 |
| 030000 BRAKES (PWS) | 2 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| 350000 EQUIPMENT | 1 |
| 010000 STEERING | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
RC000220SADealer
Jun 9, 2021
030000 BRAKES (PWS)
MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it cou
RC000220SAOwner
Jun 9, 2021
030000 BRAKES (PWS)
MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it cou
RC000218SADealer
Mar 25, 2021
110000 ELECTRICAL SYSTEM
us. On certain model year 2012a?? 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (a??RVsa??), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially coul
RC000218SAOwner
Mar 25, 2021
110000 ELECTRICAL SYSTEM
On certain model year 2012a?? 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (a??RVsa??), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lea
RC000210SADealer
Jan 18, 2021
010000 STEERING
It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak,
LTR 120519
Dec 5, 2019
350000 EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
TSB 19-03
Sep 20, 2019
110000 ELECTRICAL SYSTEM
Battery cables on the e-start solenoid for chassis battery and coach battery may be reversed, which will not allow the chassis to charge the coach battery with engine running.
TSB 19-03
Sep 20, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery cables on the e-start solenoid for chassis battery and coach battery may be reversed, which will not allow the chassis to charge the coach battery with engine running.
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH FREEDOM ELITE - All Years Overview
Complete safety history for the THOR MOTOR COACH FREEDOM ELITE across all model years (2010, 2026).
37
Total Recalls
19
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
THOR MOTOR COACH FREEDOM ELITE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.