2018 THOR MOTOR COACH CHATEAU
6 recalls, 9 complaints - 4 TSBs
20V458000 Aug 5, 2020
SEAT BELTS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these moto... Read more
Consequence
If the pedestal were to separate from the floor during a crash, the seat belt anchorages may fail, increasing the risk of injury.
Remedy
TMC will notify owners, and dealers will inspect the pedestal bolt size, correcting the hardware as necessary, free of charge. This recall began September 14, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000202.
19V240000 Mar 27, 2019
VISIBILITY:REARVIEW MIRRORS/DEVICES
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Consequence
If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Remedy
TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
18V741000 Oct 19, 2018
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
Consequence
A propane leak can increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.
17V758000 Nov 22, 2017
EQUIPMENT
Defect Description
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and cl... Read more
17V634000 Oct 9, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fres... Read more
Consequence
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
17V522000 Aug 24, 2017
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018 Four Winds, Chateau and Freedom Elite recreational vehicles. The liquid propane (LP) hose may sag and become pinched between the frame and the leaf spring u-bolts, potentially damaging the hose and causing a propane leak.
Consequence
A propane fuel leak may increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will inspect the LP hose routing and install additional P-clamps or relocate the P-clamps to properly secure the hose, free of charge. The recall began on October 13, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall ... Read more
Complaint Statistics
9 total complaints
4 fires 6 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 3 |
| ELECTRICAL SYSTEM | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
| EQUIPMENT | 1 |
| STRUCTURE:BODY | 1 |
| ENGINE | 1 |
UNKNOWN OR OTHER
Aug 18, 2020
Incident date: Aug 12, 2020
ON AUGUST 12, 2020, I WAS DRIVING HWY 330 TO BIG BEAR LAKE, CA, WHEN A SMALL FIRE OCCURRED IN MY 2018 THOR CHATEAU. MY WIFE AND I FIRST NOTICED THE SMELL OF BURNING PLASTIC. SHE INVESTIGATED THE INTERIOR OF THE RV WHILE I SEARCHED FOR A SAFE TURN-OUT OFF THE HIGHWAY. SHE EVENTUALLY SAW SMOKE FLOWING... Read more
Fire
STRUCTURE:BODY
Jul 21, 2020
Incident date: Jun 9, 2020
TL* THE CONTACT OWNS A 2018 THOR CHATEAU RV. THE CONTACT STATED THAT THE RV WAS PLACED IN STORAGE FOR THREE MONTHS. THE CONTACT STATED THAT THE PROPANE TANK LEAKED PROPANE FUEL. THE RV WAS TAKEN TO GANDER RV AND OUTDOORS OF BARTOW LOCATED AT 203 BARTOW 7400 STATE RD 60 EAST, BARTOW, FL 33830 TO BE D... Read more
UNKNOWN OR OTHER
Jun 15, 2020
Incident date: May 10, 2020
PROPANE GAS HOLES WERE CRASHED THE BODY FRAME. CAUSING PROPANE GAS TO EMPTY. *TR
EQUIPMENT
Jun 15, 2020
Incident date: May 10, 2020
PROPANE GAS HOLES WERE CRASHED THE BODY FRAME. CAUSING PROPANE GAS TO EMPTY. *TR
ELECTRICAL SYSTEM
Nov 19, 2018
Incident date: Nov 18, 2018
TL* THE CONTACT OWNS A 2018 THOR CHATEAU. THE CONTACT STATED THAT THERE WAS AN INTERNAL MALFUNCTION REGARDING THE HIGH POWER ELECTRIC FUNCTIONS RUNNING THROUGH THE VEHICLE. UPON FURTHER INSPECTION UNDER THE REAR OF THE MOBILE HOME, THE CONTACT NOTICED THAT THERE WAS A MAIN POWER WIRE THAT WAS NOT FL... Read more
FUEL/PROPULSION SYSTEM
Nov 19, 2018
Incident date: Nov 18, 2018
TL* THE CONTACT OWNS A 2018 THOR CHATEAU. THE CONTACT STATED THAT THERE WAS AN INTERNAL MALFUNCTION REGARDING THE HIGH POWER ELECTRIC FUNCTIONS RUNNING THROUGH THE VEHICLE. UPON FURTHER INSPECTION UNDER THE REAR OF THE MOBILE HOME, THE CONTACT NOTICED THAT THERE WAS A MAIN POWER WIRE THAT WAS NOT FL... Read more
Technical Service Bulletins, 2018 THOR MOTOR COACH CHATEAU
4 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 2 |
| 010000 STEERING | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
RC000218SADealer
Mar 25, 2021
110000 ELECTRICAL SYSTEM
us. On certain model year 2012a?? 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (a??RVsa??), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially coul
RC000218SAOwner
Mar 25, 2021
110000 ELECTRICAL SYSTEM
On certain model year 2012a?? 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (a??RVsa??), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lea
RC000210SADealer
Jan 18, 2021
010000 STEERING
It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak,
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH CHATEAU - All Years Overview
Complete safety history for the THOR MOTOR COACH CHATEAU across all model years (2003, 2026).
65
Total Recalls
26
Total Complaints
0
Investigations
0
Reported Crashes
10
Reported Fires
0
Reported Deaths
THOR MOTOR COACH CHATEAU - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 1 | 1 | View |
| 2023 | 2 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 5 | 2 | View |
| 2020 | 10 | 0 | View |
| 2019 | 4 | 0 | View |
| 2018 (current) | 6 | 9 | |
| 2017 | 5 | 2 | View |
| 2016 | 4 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 6 | View |
| 2013 | 2 | 3 | View |
| 2012 | 3 | 0 | View |
| 2011 | 3 | 0 | View |
| 2010 | 2 | 0 | View |
| 2009 | 1 | 0 | View |
| 2008 | 1 | 0 | View |
| 2007 | 1 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |
| 2003 | 1 | 0 | View |