2020 THOR MOTOR COACH AXIS
4 recalls — 2 complaints — 2 TSBs
21V441000 Jun 10, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.
Consequence
A missing heat shield increases the risk of a fire.
Remedy
Dealers will install a heat shield, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000228.
20V339000 Jun 9, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to... Read more
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
20V303000 May 27, 2020
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the... Read more
Consequence
Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Remedy
TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the ar... Read more
20V178000 Mar 25, 2020
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in... Read more
Consequence
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
Remedy
Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-8... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
SERVICE BRAKES
May 6, 2021
Incident date: Apr 27, 2021
THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 6, 2021
Incident date: Apr 27, 2021
THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS.
Technical Service Bulletins — 2020 THOR MOTOR COACH AXIS
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
LTR 120519
Dec 5, 2019
350000 EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH AXIS — All Years Overview
Complete safety history for the THOR MOTOR COACH AXIS across all model years (2014–2026).
24
Total Recalls
25
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH AXIS — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.