2021 THOR MOTOR COACH ACE

1 recalls — 6 complaints — 6 TSBs

20V339000 Jun 9, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to... Read more
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
71 vehicles affected
Manufacturer: Thor Motor Coach

Complaint Statistics

6 total complaints

Top Reported Components

ComponentComplaints
SUSPENSION1
POWER TRAIN1
ELECTRICAL SYSTEM1
ENGINE1
VEHICLE SPEED CONTROL1
UNKNOWN OR OTHER1
UNKNOWN OR OTHER Jul 8, 2024
Incident date: Jul 6, 2024
There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was n... Read more
ELECTRICAL SYSTEM Oct 28, 2021
Incident date: Oct 22, 2021
Returning home from trip, route US I26 in NC, heading down 6 degree hill lost all speed control. The following dash lights came on: ABS, Engine Service, the Wrench, anti sway control. We were able to roll to the side of the road just before an entrance ramp. There was no acceleration control.
ENGINE Oct 28, 2021
Incident date: Oct 22, 2021
Returning home from trip, route US I26 in NC, heading down 6 degree hill lost all speed control. The following dash lights came on: ABS, Engine Service, the Wrench, anti sway control. We were able to roll to the side of the road just before an entrance ramp. There was no acceleration control.
VEHICLE SPEED CONTROL Oct 28, 2021
Incident date: Oct 22, 2021
Returning home from trip, route US I26 in NC, heading down 6 degree hill lost all speed control. The following dash lights came on: ABS, Engine Service, the Wrench, anti sway control. We were able to roll to the side of the road just before an entrance ramp. There was no acceleration control.
SUSPENSION Oct 4, 2021
Incident date: May 3, 2021
The contact owns a 2021 Thor Motor Coach Ace RV. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the ... Read more
POWER TRAIN Oct 4, 2021
Incident date: May 3, 2021
The contact owns a 2021 Thor Motor Coach Ace RV. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the ... Read more

Technical Service Bulletins — 2021 THOR MOTOR COACH ACE

6 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION1
103910 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS1
090000 FUEL SYSTEM, OTHER1
103000 POWER TRAIN:AUTOMATIC TRANSMISSION1
030000 BRAKES (PWS)1
980000 UNKNOWN OR OTHER1
RC000219SADealer May 19, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to re
RC000219SADealer May 19, 2021
103910 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to re
RC000219SAOwner May 19, 2021
090000 FUEL SYSTEM, OTHER
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to re
RC000219SAOwner May 19, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to re
RC000219SAOwner May 19, 2021
030000 BRAKES (PWS)
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to re
No comms 2021-11 Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.

THOR MOTOR COACH ACE — All Years Overview

Complete safety history for the THOR MOTOR COACH ACE across all model years (2011–2022).

29 Total Recalls
47 Total Complaints
0 Investigations
0 Reported Crashes
2 Reported Fires
0 Reported Deaths

THOR MOTOR COACH ACE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2023 0 1 View
2022 1 3 View
2021 (current) 1 6
2020 1 0 View
2019 0 5 View
2018 3 6 View
2017 4 5 View
2016 5 8 View
2015 4 5 View
2014 4 4 View
2013 3 4 View
2012 2 0 View
2011 1 0 View

Other THOR MOTOR COACH Models

Model Recalls Complaints
A.C.E. 0 0 View
ARIA 0 0 View
ASTORIA 0 0 View
ASTORIA PACIFIC 0 0 View
AVANTI 0 0 View
AXIS 0 0 View
CHALLENGER 0 0 View
CHALLENGER 37YT 0 0 View