Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

2002 THOMAS BUILT BUSES SAF-T-LINER ER

5 recalls — 1 complaints — 70 TSBs

16V407000 Jun 7, 2016
STRUCTURE:BODY:DOOR
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2002 Saf-T-Liner MVP-EF, 2000-2001 CL-960, 1998-1999 Vista, 2000-2002 Saf-T-Liner MVP-ER, and 2000-2002 TL-960 transit buses. In the affected... Read more
Consequence
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1-... Read more
717 vehicles affected
Manufacturer: Daimler Trucks North America LLC
16V395000 Jun 2, 2016
STRUCTURE:BODY:DOOR
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Line... Read more
Consequence
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at... Read more
24,698 vehicles affected
Manufacturer: Daimler Trucks North America LLC
15V432000 Jul 7, 2015
STRUCTURE:BODY:DOOR
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-... Read more
Consequence
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's numb... Read more
103,038 vehicles affected
Manufacturer: Daimler Trucks North America LLC
15V425000 Jul 6, 2015
STRUCTURE:BODY:DOOR
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-... Read more
Consequence
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for th... Read more
3,013 vehicles affected
Manufacturer: Daimler Trucks North America LLC
02V320000 Dec 2, 2002
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
Defect Description
ON CERTAIN SCHOOL AND TRANSIT BUSES EQUIPPED WITH REYCO REAR AXLE AIR SUSPENSIONS, DEFLATED SUSPENSION AIR BAGS COULD CREATE EXCESSIVE DRIVELINE ANGLES CAUSING U-JOINT DAMAGE.
Consequence
THE DRIVE SHAFT COULD FALL OFF OF THE BUS. FOLLOWING VEHICLES COULD THEN RUN OVER THIS OBSTACLE, INCREASING THE RISK OF DAMAGE TO THE FOLLOWING VEHICLE.
Remedy
DEALERS WILL INSTALL AXLE STOPS TO LIMIT REAR SUSPENSION TRAVEL AND FASTENER TORQUE WILL BE CHECKED ON THE SUSPENSION HEIGHT CONTROL ROD. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT ... Read more
122 vehicles affected
Manufacturer: FREIGHTLINER CORPORATION

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
SEATS1
SEATS Apr 9, 2003
Incident date: Dec 1, 2002
THE DRIVER'S SEAT WAS DEFECTIVE. THE SEAT FRAME BENT AND CAUSED THE SEAT TO TWIST 15 DEGREES TO THE RIGHT. *NLM A NEW SEAT UNIT WAS REASSEMBLED AND INSTALLED. *TT

Technical Service Bulletins — 2002 THOMAS BUILT BUSES SAF-T-LINER ER

70 manufacturer communications from 63 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL37
060000 ENGINE (PWS)6
090000 FUEL SYSTEM, OTHER4
070000 FUEL SYSTEM, GASOLINE4
060000 ENGINE AND ENGINE COOLING4
160000 STRUCTURE2
350000 EQUIPMENT2
162300 STRUCTURE:BODY:DOOR1
sbt0002 Jun 17, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Publications Ordering
sbt0002 Jun 17, 2017
350000 EQUIPMENT
Technical Publications Ordering
sbt0002 Jun 17, 2017
350000 EQUIPMENT
Technical Publications Ordering
16-011 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-008 Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007 Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
FL685 Dec 1, 2015
358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
FL685 TBB Emergency Door Handles
FL685AB Nov 1, 2015
162300 STRUCTURE:BODY:DOOR
TBB Emergency Door Handles On certain buses, the stem which joins the outside emergency door handle to the door opening mechanism may corrode. Excessive material loss of the stem due to corrosion could result in the outside handle separa
15-028A Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
15-029 Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
OlFL685 TBB Aug 1, 2015
160000 STRUCTURE
OlFL685 TBB Interim-US TBB Emergency Door Handles
OlFL685 Aug 1, 2015
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
OlFL685 TBB Interim-CAN TBB Emergency Door Handles
15CSA9 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15-013 Apr 20, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-013-DLR TBB Cummins 10 percent Handling Allowance
15CSA4 Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TL6 Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010 Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010 Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009 Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009 New Detroit Standard Diagnostic Times
15-009 Mar 16, 2015
060000 ENGINE (PWS)
15-009 New Detroit Standard Diagnostic Times
15TL5 Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4 Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4 Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
14-036 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-036-DLR DTNA & JAD Highlights - Q3
14-038 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040 Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14WO-9 Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
13R Aug 29, 2014
160000 STRUCTURE
13R_Floor Cross Tube Crack Repair_03-13R
14-017R Aug 11, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-017R Revised: Detroit Addition of Admin Time
14-029 Aug 4, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-029 New Detroit Standard Diagnostic Times
14-028 Jul 28, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-028 Remy Extended Coverage Direct File
14-027 Jul 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-025 Jul 21, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-025-DLR TBB - Changes to PDI Requirements & PDI Claims
715-14 Jul 15, 2014
060000 ENGINE AND ENGINE COOLING
715-14 Symptom Diagnostics - Coolant Los
14-024 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14 Jul 14, 2014
060000 ENGINE (PWS)
714-14 Symptom Diagnostics - Low Engine Compression
14-022 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-023 Detroit Axles Pre-Approval Changes
713-14 Jul 13, 2014
070000 FUEL SYSTEM, GASOLINE
713-14 Symptom Diagnostics - Combustion Gas in Coolant
713-14 Jul 13, 2014
060000 ENGINE AND ENGINE COOLING
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14 Jul 12, 2014
060000 ENGINE AND ENGINE COOLING
712-14 Engine Coolant Temperature
ICI14-012 Jul 1, 2014
110000 ELECTRICAL SYSTEM
ICI14-012-DLR Freightliner Cascadia Daytime Running Lights (Canada Only
0228-14 Feb 28, 2014
060000 ENGINE (PWS)
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14 Feb 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14 Feb 19, 2014
090000 FUEL SYSTEM, OTHER
0219-14 Metal in Fuel
0215-14 Feb 15, 2014
090000 FUEL SYSTEM, OTHER
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0210-14 Feb 10, 2014
090000 FUEL SYSTEM, OTHER
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0202-14 Feb 2, 2014
090000 FUEL SYSTEM, OTHER
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14 Feb 1, 2014
060000 ENGINE (PWS)
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 Feb 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0233-14 SPN 51 FMI 2 - All Years
0238-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
12-040 Dec 24, 2012
162000 STRUCTURE:BODY
12-040-DLR Roof Fairing Removal Program
12-039 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-045 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-045-DLR New Vehicle Warranty and Extended Coverage Freight
12-038 Dec 10, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
EFX Exterior Par Dec 1, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
EFX Exterior Parts Ref Manual 2012.12.12 BM
PAB034 Aug 27, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PAB034, Mileage Rates and Interest
PAB033 Aug 23, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PAB033, Insta-Chain Tire Chains
Dealer Memo 2012 Aug 9, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer Memo 2012.08.09 New Literature Order Site Announcement
PAB032 Aug 3, 2012
220000 SEATS
PAB032, TBB-SYNTEC Seats with ISO Latch
PAB032 Aug 3, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PAB032, TBB-SYNTEC Seats with ISO Latch
12-022 Aug 1, 2012
980000 UNKNOWN OR OTHER
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
Learning Center Jul 20, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Learning Center Dealer Registration Instructions-2012.07.12

THOMAS BUILT BUSES SAF-T-LINER ER — All Years Overview

Complete safety history for the THOMAS BUILT BUSES SAF-T-LINER ER across all model years (1995–2004).

19 Total Recalls
2 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

THOMAS BUILT BUSES SAF-T-LINER ER — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2004 2 0 View
2003 2 0 View
2002 (current) 5 1
2001 4 0 View
2000 3 1 View
1997 1 0 View
1996 1 0 View
1995 1 0 View

Other THOMAS BUILT BUSES Models

Model Recalls Complaints
C2 0 0 View
CL-960 0 0 View
CONVENTIONAL 0 0 View
EF 0 0 View
ER 0 0 View
FS-65 0 0 View
FS65 0 0 View
HDX 0 0 View