Complaint Statistics
106 total complaints
4 crashes 4 fires 4 injuries
Top Reported Components
| Component | Complaints |
|---|
| AIR BAGS | 43 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 7 |
| AIR BAGS:FRONTAL | 7 |
| SEATS | 4 |
| SEAT BELTS | 4 |
| ELECTRICAL SYSTEM | 3 |
| VEHICLE SPEED CONTROL | 3 |
| STEERING | 3 |
| VISIBILITY/WIPER | 3 |
| SEAT BELTS:FRONT:WARNING LIGHT/DEVICES | 2 |
Incident date: Oct 28, 2021
The contact owns a 2007 Suzuki SX4. The contact stated that while in reverse and backing into a parking space, the vehicle suddenly experienced unintended acceleration causing the vehicle to drive over a curb and crash into a fence. The contact indicated that while pressing the brake pedal the vehic
... le accelerated. During the incident, no injuries were reported. No police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 44,000.Read more
Crash
Incident date: Oct 28, 2021
The contact owns a 2007 Suzuki SX4. The contact stated that while in reverse and backing into a parking space, the vehicle suddenly experienced unintended acceleration causing the vehicle to drive over a curb and crash into a fence. The contact indicated that while pressing the brake pedal the vehic
... le accelerated. During the incident, no injuries were reported. No police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 44,000.Read more
Crash
Incident date: Apr 14, 2018
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST LOCATED FAILURE CODE: DTCB1312. THE MECHANIC STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED.
... THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.Read more
Incident date: Apr 14, 2018
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST LOCATED FAILURE CODE: DTCB1312. THE MECHANIC STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED.
... THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.Read more
Incident date: Apr 14, 2018
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST LOCATED FAILURE CODE: DTCB1312. THE MECHANIC STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED.
... THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.Read more
Incident date: Feb 2, 2018
HAVE TO REPLACEMENT CATALYTIC CONVERTERS TWICE OVER 10 YEARS OWNER THIS CAR.
Incident date: Feb 2, 2018
HAVE TO REPLACEMENT CATALYTIC CONVERTERS TWICE OVER 10 YEARS OWNER THIS CAR.
Incident date: Feb 2, 2018
HAVE TO REPLACEMENT CATALYTIC CONVERTERS TWICE OVER 10 YEARS OWNER THIS CAR.
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2007 SUZUKI SX4 EQUIPPED WITH NEXEN N5000 TIRES, SIZE: P225/40R18. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A LOSS OF AIR. WHEN AIR WAS PLACED INTO THE TIRE, THE REAR PASSENGER TIRE EXPERIENCED THE SAME FAILURE. DUE TO THE TIRE FAILURES, THE VEHICLE EX
... PERIENCED INDEPENDENT VEERING. THE VEHICLE WAS TAKEN TO ROBERTS TIRE SHOP WHERE IT WAS DIAGNOSED THAT THERE WERE NO LEAKS IN THE TIRES. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN MECHANIC WHERE IT RECEIVED AN ALIGNMENT; HOWEVER, THE VEHICLE SWAYED. THE FAILURE WAS NOT CORRECTED. THE VIN, DOT NUMBER, TIRE AND VEHICLE FAILURE MILEAGE WERE UNKNOWN.Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT PROVIDE A SOLUTION. THE CONTACT CALLED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE AND WAS WAITING FOR A RESPONSE TO DETERMINE T
... HEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.Read more
Incident date: Jan 4, 2017
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AW
... ARE OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 128,000. UPDATED 06/21/17*LJ THE STEERING WHEEL ALSO TURNS IN THE OPPOSITE DIRECTION. THAN THE ONE THE CONATCT IS TURNIN. *ASRead more
Incident date: Jan 2, 2017
VEHICLE NOT STATIONARY IN MOTION ON STREET HIGHWAY WHEN TURNING. REARVIEW MIRROR KEEPS FALLING OFF.
Incident date: Jan 2, 2017
VEHICLE NOT STATIONARY IN MOTION ON STREET HIGHWAY WHEN TURNING. REARVIEW MIRROR KEEPS FALLING OFF.
Incident date: Mar 24, 2015
I SPOKE WITH THE SUZUKI RECALL RESOLUTION TEAM (1-855-815-8359) CONCERNING THEIR RECALL NOTICE DUE TO PROBLEMS WITH THE FRONT PASSENGER SENSING SYSTEM SENSOR MAT BUILT INTO THE FRONT PASSENGER SEAT BOTTOM CUSHION. THE NEAREST APPROVED LOCATION FOR THIS REPAIR IS 91 MILES FROM MY HOME IN RENO, AT PE
... OPLE'S FOLSOM LAKE SUZUKI, FOLSON CA 95630. I REQUESTED THAT THE REPAIR BE MADE IN THE RENO AREA OR THAT I BE REIMBURSED FOR MILEAGE (IRS RATE $0.575/MILE) AND TIME (ESTIMATED AT 6 HOURS AT MY BILLABLE RATE.) I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE WORK TO HAVE IT DONE IN RENO AND THAT THEY WOULD NOT REIMBURSE ME FOR MILEAGE AND TIME. THEY SAID THEY WOULD KEEP MY INFORMATION ON FILE AND NOTIFY ME IF THEY DECIDED TO HAVE THE REPAIR DONE IN A LOCATION CLOSER TO RENO. *TRRead more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR SEVEN MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE
... OF THE ISSUE.Read more
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE DRIVER SIDE MIRROR EXPLODED AND THE BROKEN GLASSES INJURED THE DRIVER. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 10V513000 (VISIBILITY), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DI
... AGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.Read more
1 injured
Incident date: May 30, 2014
THIS IS MY WIFE'S VEHICLE, BUT WHILE I WAS DRIVING IT , NOTICED THAT THE VISIBILITY TO THE FRONT LEFT SIDE ABOUT 45 DEGREES TO THE LEFT IS VERY LIMITED, NARROW AND ALMOST NON-EXISTENT WHILE THE DRIVER SEAT IS ALL THE WAY BACK AND WITH THE BACKREST IN A NORMAL POSITION. IS A VERY DIFFICULT TO SEE IN
... COMING TRAFFIC ON A LEFT CURVE IN SMALL RURAL ROADS. THIS IS BECAUSE THE NARROW WIDTH OF THE FRONT WINDSHIELD AND THE WIDE REINFORCEMENT BETWEEN THE DRIVER SIDE DOOR, THE SMALL SIDE WINDOW AND THE WINDSHIELD. HAD TO LEAN FORWARD WHILE REDUCING THE SPEED IN ORDER NOT TO HIT INCOMING TRAFFIC. *TRRead more
Incident date: Nov 20, 2013
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V513000 (VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIRS. THE MANUFACTURER WAS NOT MA
... DE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE ANY FAILURE. UPDATED 8/12/14*CN UPDATED 09/5/2014 *JSRead more
Incident date: Nov 20, 2013
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V513000 (VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIRS. THE MANUFACTURER WAS NOT MA
... DE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE ANY FAILURE. UPDATED 8/12/14*CN UPDATED 09/5/2014 *JSRead more
Incident date: Apr 7, 2014
I GOT IN THE CAR, STARTED IT UP AND THE AIR BAG LIGHT CAME ON WITH THE PASSENGERS RESTRAINT LIGHT. I RAN A SCAN AND THE SEAT SENSOR FAILED. 2 GRAND TO REPAIR IT. NO ONE SITS ON THIS SIDE. I'M THE ORIGINAL OWNER AND I BABY THE HECK OUT OF THIS CAR. THIS STINKS. NOW ITS BECOME A SAFETY ISSUE. *TR
Incident date: Apr 3, 2014
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN SEPTEMBER OF 2013, THERE SHOULD B
... E A REMEDY AVAILABLE BEFORE APRIL OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.Read more
Incident date: Mar 10, 2014
AIRBAG LIGHT IS ON,DOES NOT GO OFF,ALSO SEATBELT SIGN FOR PASSENGER SIDE IS ON. *TR
Incident date: Feb 26, 2014
MOTOR MOUNT BAR HAS ROTTED THRU,CAR IS ONLY 7 YEARS OLD,WHY DID THIS HAPPEN? *TR
Incident date: Nov 20, 2013
TL* THE CONTACT OWNS A 2007 SUZUKI SX-4. THE CONTACT STATED THAT WHENEVER STARTING THE ENGINE, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V405000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE N
... EEDED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.Read more
Incident date: Jan 21, 2014
BOUGHT CAR BRAND NEW IN 2007,HAD NO PROBLEMS WITH IT EXCEPT REAR WHEEL BEARING. AT ABOUT 102,000 MILES I HAD AN AIR BAG LIGHT COME ON FOR DRIVER SIDE,TO COSTLY TO GET REPAIRED. THEN AT ABOUT 160,000 MILES MY FRONT PASSENGER AIR BAG LIGHT CAME ON. RECENTLY I HAD RECEIVED NOTIFICATION FOR RECALL FOR A
... IR BAG PROBLEM. CALLED MANY DEALERSHIPS TRISTATE TO MY AREA,AND THEY ALL TOLD ME THERE ARE NO PARTS AVAILABLE.THE STATE OF WEST VIRGINIA IS NOW ENFORCING INSPECTION CODES,AND I CANNOT GET MY CAR INSPECTED. I CALLED NUMBER ON RECALL CARD,AND IT SEEMS THAT THEY ARE READING FROM A CUE CARD AND OFFERED NO HELP AT ALL.I WAS FORCED TO BUY ANOTHER CAR,WHICH CANNOT REALLY AFFORD AT THIS TIME,DEALER OFFERED ME $500 FOR MY SUZUKI,WHICH TO ME WAS AN INSULT.HE EXPLAINED THAT IT WAS DUE TO AIRBAG SITUATION,AND THEY WOULD HAVE TO SEND CAR TO AUCTION,BELIEVING THEY WOULD NOT GET MUCH FOR CAR. I DECLINED OFFER AND CAR IS SITTING IN DRIVEWAY,SUZUKI SHOULD BE RESPONSIBLE FOR PUTTING ME BACK IN DEBT! *TRRead more
Incident date: Jan 21, 2014
BOUGHT CAR BRAND NEW IN 2007,HAD NO PROBLEMS WITH IT EXCEPT REAR WHEEL BEARING. AT ABOUT 102,000 MILES I HAD AN AIR BAG LIGHT COME ON FOR DRIVER SIDE,TO COSTLY TO GET REPAIRED. THEN AT ABOUT 160,000 MILES MY FRONT PASSENGER AIR BAG LIGHT CAME ON. RECENTLY I HAD RECEIVED NOTIFICATION FOR RECALL FOR A
... IR BAG PROBLEM. CALLED MANY DEALERSHIPS TRISTATE TO MY AREA,AND THEY ALL TOLD ME THERE ARE NO PARTS AVAILABLE.THE STATE OF WEST VIRGINIA IS NOW ENFORCING INSPECTION CODES,AND I CANNOT GET MY CAR INSPECTED. I CALLED NUMBER ON RECALL CARD,AND IT SEEMS THAT THEY ARE READING FROM A CUE CARD AND OFFERED NO HELP AT ALL.I WAS FORCED TO BUY ANOTHER CAR,WHICH CANNOT REALLY AFFORD AT THIS TIME,DEALER OFFERED ME $500 FOR MY SUZUKI,WHICH TO ME WAS AN INSULT.HE EXPLAINED THAT IT WAS DUE TO AIRBAG SITUATION,AND THEY WOULD HAVE TO SEND CAR TO AUCTION,BELIEVING THEY WOULD NOT GET MUCH FOR CAR. I DECLINED OFFER AND CAR IS SITTING IN DRIVEWAY,SUZUKI SHOULD BE RESPONSIBLE FOR PUTTING ME BACK IN DEBT! *TRRead more
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS
... A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE HAVE THESE PROBLEMS. I'M JUST SICK OF IT, I KNOW I GOT RIPPED OFF. WHAT CAN I DO ABOUT IT, I WILL NEVER BUY ANOTHER SUZUKI. *TRRead more
Fire
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS
... A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE HAVE THESE PROBLEMS. I'M JUST SICK OF IT, I KNOW I GOT RIPPED OFF. WHAT CAN I DO ABOUT IT, I WILL NEVER BUY ANOTHER SUZUKI. *TRRead more
Fire
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS
... A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE HAVE THESE PROBLEMS. I'M JUST SICK OF IT, I KNOW I GOT RIPPED OFF. WHAT CAN I DO ABOUT IT, I WILL NEVER BUY ANOTHER SUZUKI. *TRRead more
Fire
Incident date: Oct 2, 2012
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS
... A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE HAVE THESE PROBLEMS. I'M JUST SICK OF IT, I KNOW I GOT RIPPED OFF. WHAT CAN I DO ABOUT IT, I WILL NEVER BUY ANOTHER SUZUKI. *TRRead more
Fire
Incident date: Dec 18, 2012
AIR BAG SENSOR FAILURE ON PASSENGER SIDE FRONT SEAT. *TR
Incident date: Dec 18, 2012
AIR BAG SENSOR FAILURE ON PASSENGER SIDE FRONT SEAT. *TR
Incident date: Mar 1, 2013
PASSENGER AIR BAG SENSOR IS BAD. SENSOR IS ON AND NOBODY CAN TELL ME WHY EXCEPT TO BUY A NEW SEAT. I ALREADY REPLACE THE DRIVERS SEAT DUE TO SAME ISSUE. *TR
Incident date: Mar 1, 2013
PASSENGER AIR BAG SENSOR IS BAD. SENSOR IS ON AND NOBODY CAN TELL ME WHY EXCEPT TO BUY A NEW SEAT. I ALREADY REPLACE THE DRIVERS SEAT DUE TO SAME ISSUE. *TR
Incident date: Mar 23, 2008
VEHICLE PURCHASED NEW ON 10/30/2007, AND SERVICED REGULARLY AT LOCAL DEALER. INITIAL REPORTS OF "PASSENGER AIR BAG" LIGHT IGNORED REPEATEDLY BY DEALER. ON 3/23/2008 WHILE VEHICLE WAS MOVING IT WAS BACKED INTO BY A TOYOTA CAMRY. THE CAMRY HAD MINIMAL DAMAGE, BUT THE SUZUKI SUSTAINED MORE THAN $4700
... IN DAMAGE. NUMEROUS CALLS TO POLICE ENSUE AND FINALLY AFTER 2 HOURS, A FLORIDA HWY. PATROL OFFICER RESPONDS. HE REFUSED TO MAKE/TAKE A REPORT AS HIS SHIFT IS ABOUT TO END. HE HAD A VERY DEMEANING ATTITUDE AND WAS QUITE AGITATED. WHILE INJURIES WERE SUSTAINED, NO ONE KNEW THE EXTENT OF THEM AT THE TIME OF THE INCIDENT. NONE OF THE 7 AIRBAGS DEPLOYED AND THE AIRBAG LIGHT NEVER CAME ON. THE CAR ITSELF WAS SEVERELY DAMAGED AND ALMOST TIPPED COMPLETELY OVER ONTO ITS ROOF. THE PASSENGER LATER LEARNED THAT THE REASON FOR HER SEVERE PAIN AND INABILITY TO WALK 3 WEEKS AFTER THE ACCIDENT WAS DUE TO A SEVERED HIP JOINT. OF COURSE THE CAMRY DRIVER'S GEICO INSURANCE HANDLED THE INITIAL CLAIM AND REPAIRED THE SUZUKI. THEY BALKED AT THE INJURIES, BUT AFTER RETAINING COUNSEL FINALLY PAID OUT A SMALL PORTION ON THE MEDICAL; THE PASSENGER HAS PERMANENT LIFE LONG PROBLEMS AS A RESULT, LOST HER JOB AND HAS A LARGE PARTIALLY UNPAID MEDICAL BILL. THE VEHICLE WAS "OKAY" AFTER THE REPAIR AND THEN AT 51310 MILES THE "AIR BAG" LIGHT CAME ON AND STAYED ON. REPORTS TO NHTSA AND SUZUKI WENT COMPLETELY IGNORED SINCE THERE WERE NOT ENOUGH SUZUKI'S SOLD. SUZUKI ADVISED OWNER TO CONTINUE MAKING CAR PAYMENTS, INSURANCE PREMIUMS ETC., BUT DO NOT DRIVE VEHICLE AS THEY WOULD NOT BE RESPONSIBLE FOR INJURIES NOW THAT THEY WERE AWARE. WHAT A COMPLETE JOKE! OWNER HAD TO SELL CAR AS TRANSPORTATION WAS NEEDED; WHY MAKE PAYMENTS ON SOMETHING YOU CAN'T DRIVE. GM OWNED THE SUZUKI DIVISION AT THE TIME AND HAVE SINCE CLOSED THE SUZUKI DIVISION. THEY AGAIN GOT OFF WHILE OTHERS SUFFER FOR THE REST OF THEIR LIVES! *TRRead more
Crash
2 injured
Incident date: Feb 6, 2013
AS OTHERS HAVE RELATED THE AIR BAG WARNING LIGHT(S) HAS APPEARED ON MY CAR ALSO NOW. AS OTHERS HAVE WRITTEN THEIRS WAS MAINLY THE DRIVER SEAT SENSORS FAILING. THE MINOR DIFFERENCE OF MY ISSUE IS THAT BOTH SEATS AIR BAG WARNING LIGHTS CAME ON AND WILL NOT GO AWAY AT THE SAME TIME. THIS FACT DOES ADD
... UP TO THE SENSORS IN EACH SEAT FAILING AT EXACTLY THE SAME TIME. SUZUKI REPAIR DEPARTMENTS ARE CLAIMING INDIVIDUAL SEAT SENSOR ISSUES. SOMETHING ELSE IS WRONG HERE AND THIS SHOULD BECOME A DEFECT INVESTIGATION BEFORE SOMEONE DIES DUE TO THE AIR BAGS NOT DEPLOYING. *TRRead more
Incident date: Feb 6, 2013
AS OTHERS HAVE RELATED THE AIR BAG WARNING LIGHT(S) HAS APPEARED ON MY CAR ALSO NOW. AS OTHERS HAVE WRITTEN THEIRS WAS MAINLY THE DRIVER SEAT SENSORS FAILING. THE MINOR DIFFERENCE OF MY ISSUE IS THAT BOTH SEATS AIR BAG WARNING LIGHTS CAME ON AND WILL NOT GO AWAY AT THE SAME TIME. THIS FACT DOES ADD
... UP TO THE SENSORS IN EACH SEAT FAILING AT EXACTLY THE SAME TIME. SUZUKI REPAIR DEPARTMENTS ARE CLAIMING INDIVIDUAL SEAT SENSOR ISSUES. SOMETHING ELSE IS WRONG HERE AND THIS SHOULD BECOME A DEFECT INVESTIGATION BEFORE SOMEONE DIES DUE TO THE AIR BAGS NOT DEPLOYING. *TRRead more
Incident date: Jul 15, 2009
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE ALL BAGS WARNING LIGHT AND THE PASSENGER SIDE SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE AIR BAG WARNING LIGHT WOULD ILLUMINATE EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT THERE
... WAS NO WAY OF KNOWING WHETHER THE AIR BAG WOULD DEPLOY IN THE EVENT OF A CRASH. THE CONTACT HAD BEEN DEALING WITH THE FAILURE FOR FOUR YEARS AND HAD NOT BEEN OFFERED AN ADEQUATE REPAIR. THE MANUFACTURER SENT A GOOD FAITH EXTENSION LETTER TO THE CONTACT THAT STATED THAT THE SENSOR COULD BE REPAIRED FOR UP 10 YEARS OR 120,000 MILES. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 08/03/12 *LJ UPDATED 08/06/12Read more
Incident date: Jul 15, 2009
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE ALL BAGS WARNING LIGHT AND THE PASSENGER SIDE SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE AIR BAG WARNING LIGHT WOULD ILLUMINATE EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT THERE
... WAS NO WAY OF KNOWING WHETHER THE AIR BAG WOULD DEPLOY IN THE EVENT OF A CRASH. THE CONTACT HAD BEEN DEALING WITH THE FAILURE FOR FOUR YEARS AND HAD NOT BEEN OFFERED AN ADEQUATE REPAIR. THE MANUFACTURER SENT A GOOD FAITH EXTENSION LETTER TO THE CONTACT THAT STATED THAT THE SENSOR COULD BE REPAIRED FOR UP 10 YEARS OR 120,000 MILES. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 08/03/12 *LJ UPDATED 08/06/12Read more
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT AFTER CRASHING INTO A DEER, THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE PASSENG
... ER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 60,000.Read more
Crash
Incident date: Apr 6, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED
... . THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12Read more
Incident date: Apr 6, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED
... . THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12Read more
Incident date: Apr 6, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED
... . THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12Read more
Incident date: Apr 6, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED
... . THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12Read more
Incident date: Apr 6, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED
... . THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12Read more
Incident date: Sep 23, 2011
AT APPROXIMATELY 70,000 MILES THE AIRBAG LIGHT CAME ON. A COMPUTER DIAGNOSTIC SHOWED THAT THE SENSOR IN THE PASSENGER SEAT CUSHION NEEDED TO BE REPLACED. THIS IS THE SENSOR WHICH SENSES WHETHER OR NOT A PERSON IS SITTING IN THE SEAT AND IN THE CASE OF AN ACCIDENT TELLS THE AIRBAG TO DEPLOY. THE STAT
... E IN WHICH I LIVE REQUIRES SAFETY INSPECTIONS WHICH THE VEHICLE WILL NOT PASS IF THE AIRBAG LIGHT IS ON. THE FAILURE OF AN AIRBAG DEPLOYMENT IS CONSIDERED A SAFETY ISSUE BY MY STATE LAWS AND SHOULD BE CONSIDERED A SAFETY ISSUE WITH THE MANUFACTURER OF THIS VEHICLE. *TRRead more
Incident date: Mar 9, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE CUSHION FOR THE PASSENGER SEAT NEEDED TO BE REPLACED BECAUSE THE SENSOR FAI
... LED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 56,200.Read more
Incident date: Feb 7, 2012
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG LIGHT WOULD ILLUMINATE AND REMAIN ILLUMINATED WHETHER A PASSENGER WAS OCCUPYING THE SEAT OR NOT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4
... 0,000 AND THE CURRENT MILEAGE WAS 40,100.Read more
Incident date: Jan 31, 2012
THIS IS A SAFETY ISSUE AND I HAVE TRIED WORKING WITH SUZUKI CORP. AND MY LOCAL DEALER. THEY BOTH SAY I HAVE TO REPLACE IT AT $1,000. NEW SEAT OR A USED ONE( WHICH I DO NOT WANT) FOR $450.00. I AM ON DISABILITY AND CANNOT AFFORD A SEAT. IT SHOULD BE UP TO SUZUKI TO REPLACE THIS AT NO CHARGE BECAUSE O
... F A MECHANICAL DEFECT. I LOVE MY SX4 AND I AM VERY UPSET THAT THEY WILL NOT REPLACE THE SEAT. *TRRead more
Incident date: Jul 12, 2011
I HAVE BEEN A LOYAL SUZUKI OWNER SINCE 1993. I HAVE NEVER HAD A MAJOR REPAIR ON ANY SUZUKI, UNTIL NOW. THE AIRBAG SENSOR IN THE PASSENGER SEAT HAS FAILED. THE LIGHT STARTED TO APPEAR INTERMITTENTLY A FEW MONTHS AGO. MY CAR IS NOW IN THE SHOP AND THE DIAGNOSIS IS OFFICIAL. I NEED A NEW AIRBAG SENSOR
... --- AND THE ONLY WAY TO GET ONE IS TO BUY AN ENTIRE NEW SEAT. MY DEALER?S EARLY ROUGH ESTIMATE IS ABOUT $800 FOR THE SEAT AND ABOUT $200 FOR THE INSTALLATION. AFTER SEARCHING THE INTERNET, $1000 IS CONSISTENT WITH WHAT OTHER PEOPLE ARE BEING ASKED TO PAY. MY INTERNET SEARCH HAS ALSO SHOWN THIS IS AN EXTREMELY COMMON FAILURE. I REQUEST THAT THE NTSB CONSIDER A RECALL FOR THE FOLLOWING FOUR REASONS: 1)THIS PROBLEM IS WIDESPREAD AND WARRANTS A RECALL. 2)THIS IS AN OBVIOUS DESIGN FLAW AND WARRANTS A RECALL. 3)THE BASIC SAFETY FEATURES ARE COMPROMISED, WHICH WARRANTS A RECALL. 4)THE REPAIR IS PROHIBITIVELY EXPENSIVE (7% OF THE PURCHASE PRICE) WHICH WARRANTS A RECALL. JUST IN CASE I AM BEING TOO SUBTLE, I BELIEVE THAT THE CAR SHOULD BE RECALLED, AND THAT CUSTOMERS BE REIMBURSED IF THEY HAVE PAID FOR THE REPAIR. A RECALL IS A MUCH BETTER OPTION THAT A CLASS ACTION SUIT SINCE THAT WILL TAKE TOO MUCH TIME. MY BIGGEST CONCERN IS THAT THE DESIGN OF THE PART PRECLUDES AN EASY REPAIR. IT WOULD BE MUCH MORE AFFORDABLE IF THE SENSOR COULD BE REPLACED WITHOUT REPLACING THE ENTIRE SEAT. THE $1000 + PRICE TAG WILL PREVENT PEOPLE FROM MAKING THE REPAIR. IN REALITY, THERE ARE TWO DESIGN FLAWS; 1) THE FAULTY SENSOR AND 2) THE WAY THAT THE SENSOR IS INTEGRATED INTO THE SEAT. AS A RESULT OF MY DIRECT CONTACT WITH SUZUKI, THEY HAVE OFFERED TO PAY FOR THE PART IF I PAY FOR THE INSTALLATION. THIS MAKES THE REPAIR AFFORDABLE, BUT WHAT ABOUT PEOPLE WHO AREN'T WILLING TO APPEAL TO THE COMPANY. PLUS, IF THEY ADMIT THAT THE PART IS DEFECTIVE WHY AM I REQUIRED TO PAY FOR INSTALLATION? *TRRead more
Showing 50 of 106 complaints.