Complaint Statistics
41 total complaints
10 crashes 1 fires 12 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS:FRONTAL | 6 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 3 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 3 |
| ELECTRICAL SYSTEM:WIRING | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| FUEL SYSTEM, GASOLINE:DELIVERY | 1 |
| TIRES | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT | 1 |
| AIR BAGS:ON-OFF SWITCH ASSEMBLY | 1 |
Incident date: Mar 5, 2019
3 YEARS AGO I BOUGHT A SET OF 4 GOODYEAR WARNGLER DURATRAC TIRES FOR MY SUZUKI VITARA. AFTER APROX 1,5 YEARS I GO TO TIRE SERVICE SHOP TO REPAIR AIR LOSS AROUND THE RIM. WITH TIRE UNMOUNTED WE FOUND INNER LAYER SEPARATION. I REPORTED THIS TO THE SELLER AND AFTER CHECKING WITH GOODYEAR REPRESANTIVE
... THEY CHANGED THE TIRE WITH NEW ONE. AFTER ANOTHER APROX 1,5 YEARS I HAVE TO GO TO TIRE SHOP FOR ANOTHER REPAIR AND FOUND ANOTHER TIRE WITH SPLIT LAYERS. WE CHECKED ALL OTHER TIRES MINUS WARRANTY REPLACED ONE AND THEY ALL ARE SPLIT FROM INSIDE. I REPORTED THIS TO THE SELLER AND GOODYEAR REPRESENTIVE BUT THEY DIDN'T OFFER ANY SOLUTION YET.Read more
Incident date: May 12, 2015
WAS IN A FRONTAL ACCIDENT. FRONT END OF CAR PRETTY MUCH TOTALED. AIRBAGS DID NOT DEPLOY, AND NO PROBLEMS WITH THE CODES OR LIGHT BEFORE THIS.
Crash
1 injured
WHILE TRAVELING AT NORMAL SPEED AND WITHOUT ANY INDICATION AIR BAGS DEPLOYED AS A RESULT OF A VEHICLE CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash
Incident date: May 25, 2001
WHILE DRIVING 25 MPH VEHICLE STALLED. TOWED TO DEALER, WHO FOUND IGNITION COIL WAS TOO CLOSE TO ENGINE BLOCK, AND HAD SHORTED OUT. DEALER REWIRED IGNITION COIL.*AK
Incident date: Feb 13, 2001
POSSIBLE ENGINE FAILURE CAUSED THE VEHICLE TO CATCH ON FIRE IN THE ENGINE COMPARTMENT ONE DAY AFTER THE VEHICLE WAS PURCHASED (CASE # 01-250-843-501, REPORT # 1023282). NLM
Fire
1 injured
Incident date: Apr 12, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash
Incident date: May 30, 1998
CONSUMER WAS TOLD THAT WRONG SIZE GAS TANK IS EQUIPPED ON VEHICLE. *AK PREMATURE CLUTCH FAILURE, DRIVESHAFT FAILURE. BOLTS VIBRATED OUT OF EXHAUST NAMIFOLD. RECURRING NOISE FROM ENGINE PULLEY AREA. *SLC
Incident date: May 30, 1998
CONSUMER WAS TOLD THAT WRONG SIZE GAS TANK IS EQUIPPED ON VEHICLE. *AK PREMATURE CLUTCH FAILURE, DRIVESHAFT FAILURE. BOLTS VIBRATED OUT OF EXHAUST NAMIFOLD. RECURRING NOISE FROM ENGINE PULLEY AREA. *SLC
Incident date: May 30, 1998
CONSUMER WAS TOLD THAT WRONG SIZE GAS TANK IS EQUIPPED ON VEHICLE. *AK PREMATURE CLUTCH FAILURE, DRIVESHAFT FAILURE. BOLTS VIBRATED OUT OF EXHAUST NAMIFOLD. RECURRING NOISE FROM ENGINE PULLEY AREA. *SLC
Incident date: May 30, 1998
CONSUMER WAS TOLD THAT WRONG SIZE GAS TANK IS EQUIPPED ON VEHICLE. *AK PREMATURE CLUTCH FAILURE, DRIVESHAFT FAILURE. BOLTS VIBRATED OUT OF EXHAUST NAMIFOLD. RECURRING NOISE FROM ENGINE PULLEY AREA. *SLC
Incident date: May 30, 1998
CONSUMER WAS TOLD THAT WRONG SIZE GAS TANK IS EQUIPPED ON VEHICLE. *AK PREMATURE CLUTCH FAILURE, DRIVESHAFT FAILURE. BOLTS VIBRATED OUT OF EXHAUST NAMIFOLD. RECURRING NOISE FROM ENGINE PULLEY AREA. *SLC
Incident date: Jan 15, 1999
EXHAUST BOLTS VIBRATED LOOSE/BROKE OFF (7/15/98;1/4/99;11/19/99) IDLER PULLEY HAS BEEN CHANGED 3 TIMES(1/4/99;11/17/99;11/19/99); DRIVE BELT HAS BEEN REPLACED 2 TIMES(1/15/99;11/19/99); MOTOR MOUNTS NEEDED TO BE SECURED (2/26/99); CLUTCH SLAVE CYLINDER NEEDS TO BE REPLACED (COMPLAINED 7/15/98;1/25/0
... 0. DIAGNOSED 6/12/00); NOISE COMING FROM TRANSMISSION(6/12/00 TOLD NOISE NORMAL); DRIVESHAFT CV JOINT BAD (6/12/00 TOLD BY DEALER NOISE NORMAL. 6/14/00 TOLD DRIVESHAFT CV JOINT BAD DUE TO POOR DESIGN. 6/16/00 2ND ESTIMATE DRIVESHAFT CV JOINT BAD). THE MANUFACTURER HAS BEEN NOTIFIED NUMEROUS TIMES BUT CONTINUES TO STONEWALL REGARDING ISSUES WITH MY CAR. *AK ALSO WRONG , SMALLER SIZE GAS TANK WAS INSTALLED VEHICLE. MANFACTURER IS NOT SENDING NHTSA INFORMATION REGARDING TSB OR RECALLS.Read more
Incident date: Jan 15, 1999
EXHAUST BOLTS VIBRATED LOOSE/BROKE OFF (7/15/98;1/4/99;11/19/99) IDLER PULLEY HAS BEEN CHANGED 3 TIMES(1/4/99;11/17/99;11/19/99); DRIVE BELT HAS BEEN REPLACED 2 TIMES(1/15/99;11/19/99); MOTOR MOUNTS NEEDED TO BE SECURED (2/26/99); CLUTCH SLAVE CYLINDER NEEDS TO BE REPLACED (COMPLAINED 7/15/98;1/25/0
... 0. DIAGNOSED 6/12/00); NOISE COMING FROM TRANSMISSION(6/12/00 TOLD NOISE NORMAL); DRIVESHAFT CV JOINT BAD (6/12/00 TOLD BY DEALER NOISE NORMAL. 6/14/00 TOLD DRIVESHAFT CV JOINT BAD DUE TO POOR DESIGN. 6/16/00 2ND ESTIMATE DRIVESHAFT CV JOINT BAD). THE MANUFACTURER HAS BEEN NOTIFIED NUMEROUS TIMES BUT CONTINUES TO STONEWALL REGARDING ISSUES WITH MY CAR. *AK ALSO WRONG , SMALLER SIZE GAS TANK WAS INSTALLED VEHICLE. MANFACTURER IS NOT SENDING NHTSA INFORMATION REGARDING TSB OR RECALLS.Read more
Incident date: Jan 15, 1999
EXHAUST BOLTS VIBRATED LOOSE/BROKE OFF (7/15/98;1/4/99;11/19/99) IDLER PULLEY HAS BEEN CHANGED 3 TIMES(1/4/99;11/17/99;11/19/99); DRIVE BELT HAS BEEN REPLACED 2 TIMES(1/15/99;11/19/99); MOTOR MOUNTS NEEDED TO BE SECURED (2/26/99); CLUTCH SLAVE CYLINDER NEEDS TO BE REPLACED (COMPLAINED 7/15/98;1/25/0
... 0. DIAGNOSED 6/12/00); NOISE COMING FROM TRANSMISSION(6/12/00 TOLD NOISE NORMAL); DRIVESHAFT CV JOINT BAD (6/12/00 TOLD BY DEALER NOISE NORMAL. 6/14/00 TOLD DRIVESHAFT CV JOINT BAD DUE TO POOR DESIGN. 6/16/00 2ND ESTIMATE DRIVESHAFT CV JOINT BAD). THE MANUFACTURER HAS BEEN NOTIFIED NUMEROUS TIMES BUT CONTINUES TO STONEWALL REGARDING ISSUES WITH MY CAR. *AK ALSO WRONG , SMALLER SIZE GAS TANK WAS INSTALLED VEHICLE. MANFACTURER IS NOT SENDING NHTSA INFORMATION REGARDING TSB OR RECALLS.Read more
Incident date: Jan 15, 1999
EXHAUST BOLTS VIBRATED LOOSE/BROKE OFF (7/15/98;1/4/99;11/19/99) IDLER PULLEY HAS BEEN CHANGED 3 TIMES(1/4/99;11/17/99;11/19/99); DRIVE BELT HAS BEEN REPLACED 2 TIMES(1/15/99;11/19/99); MOTOR MOUNTS NEEDED TO BE SECURED (2/26/99); CLUTCH SLAVE CYLINDER NEEDS TO BE REPLACED (COMPLAINED 7/15/98;1/25/0
... 0. DIAGNOSED 6/12/00); NOISE COMING FROM TRANSMISSION(6/12/00 TOLD NOISE NORMAL); DRIVESHAFT CV JOINT BAD (6/12/00 TOLD BY DEALER NOISE NORMAL. 6/14/00 TOLD DRIVESHAFT CV JOINT BAD DUE TO POOR DESIGN. 6/16/00 2ND ESTIMATE DRIVESHAFT CV JOINT BAD). THE MANUFACTURER HAS BEEN NOTIFIED NUMEROUS TIMES BUT CONTINUES TO STONEWALL REGARDING ISSUES WITH MY CAR. *AK ALSO WRONG , SMALLER SIZE GAS TANK WAS INSTALLED VEHICLE. MANFACTURER IS NOT SENDING NHTSA INFORMATION REGARDING TSB OR RECALLS.Read more
Incident date: Oct 13, 2000
I SUDDENLY HEARD A WHIRRING AND SOUND AND THE BRAKES STARTED TO GRIND WHEN TRYING TO STOP. I HAD NOT EXPERIENCED ANY BRAKING PROBLEM PRIOR TO THIS EVENT. *AK
Incident date: Aug 21, 2000
CONSUME RWAS TRAVELING ABOUT 45MPH ON HIGHWAY AND WAS GOING UP A HILL. WHEN REACHING THE TOP OF THE HILL, REAR END CAME FORWARD, AND VEHICLE WAS SIDEWAYS ON THE RAMP. VEHICLE VEERED OVER INTO AN ENBANKMENT, AND THEN AT THE AND THEN CAME OUT OF ENBANKMENT. VEHICLE WAS STILL RUNNING . REAR
... DRIVER'S SIDE TIRE HAD EXPLODED.*AKRead more
Crash
INSTABILITY WHEN CORNERING, SEVERE INSTABILITY IN WINDY CONDITIONS, TOP HEAVY, AND TRANSMISSION SHIFTING ROUGHLY WHEN ENGINE IS COLD. *AK
INSTABILITY WHEN CORNERING, SEVERE INSTABILITY IN WINDY CONDITIONS, TOP HEAVY, AND TRANSMISSION SHIFTING ROUGHLY WHEN ENGINE IS COLD. *AK
Incident date: Apr 12, 2000
ON APRIL 12TH 2000, WHILE DRIVING MY SUSUKI SIDEKICK MY AIR BAGES DEPLOYED WITH OUT BEING INVOLVED IN A COLLISION. AT NO TIME DID I HIT ANOTHER VEHICLE OR WAS I HIT BY ANOTHER VEHICLE. BOTH MYSELF AND THE PASSNEGER INTHE FRONT SEAT WERE WEARING SEAT BELTS BUT WE DID SUSATIN MINOR INJURIES. INCLUDIN
... G AIR BAG BURNS AND LACERATIONS ON HTE FACE. I HAVE CALLED SUSUKI DERECTLY AS WELL AS THE DEALER. NO ONE HAS ACKNOWLEDGE THER IS A PROBLEM AND THE COMPANY IS EXPECTING ME TO PAY FOR THE DAMAGES AND TO HAVE THE CAR REPAIRED. I HAVE BEEN WITHOUT A CAR FOR THE TIME SINCE THE ACCIDENT BUT I HAVE NOW AGAIN STARTED TO USE THE CAR BECAUSE I HAVE NO OTHER CHOICE. I DO NOT FEEL THAT THIS VEHICLE IS SAFE AND I WOULD LIKE TO RETURN IT TO THE COMPANY AND BE LET OUT OF MY LEASE. I WOULD ALSO LIKE TO BE COMPENSATED DOR MY TIME I DID NOT USE THE VEHICLE. I CONTINUE TO PAY THE LEASE ONTHE CAR BECAUSE I AM OBLIGATED TO PAY PER THE AGREEMENT. I FEEL SUSUKI IS OBLIGATED TO GIVE ME A VEHCILE THAT IS OPERATING PER THEIR AGREEMENT. I HAVE NOT BEEN ABLE TO GET ANY WEHER WITH THEM. I WOULD APPRECIATE AND HELP YOU COULD OFFER ME IN THIS SITUATION. SINCERLY MICHELLE BUTEAU. *AKRead more
2 injured
MOTORCYCLE EXPERIENCED ENGINE OIL LEAKAGE FROM THE REAR MAIN OIL SEAL. *MJS
ROADMASTER TOW BAR THAT WAS INSTALLED ON THE TRUCK CONTINUED RUBBING AGAINST THE TIRES, CAUSING EXCESSIVE WEAR OF THE TIRES. CONSUMER HAS CONTACTED MANUFACTURER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Incident date: Apr 1, 1999
WHILE DRINVING AT ABOUT 65 ANOTHER VEHICLE RAMMED INTO THE BACK OF CONSUMER'S VEHICLE ON RIGHT HAND SIDE. UPON IMPACT, DRIVER'S AND PASSENGER'S SEATS TOTALLY CALLAPSED. ALSO, GAS TANK BURSTED, AND FUEL SPLASHED INTO CONSUMERS FACE. CONSUMER FELT SEATS SHOULD NOT HAVE BROKEN LOOSE BECAUSE THEY WER
... E DESIGNED TO HOLD PASSENGER IN PLACE. *AKRead more
Crash
1 injured
Incident date: Apr 1, 1999
WHILE DRINVING AT ABOUT 65 ANOTHER VEHICLE RAMMED INTO THE BACK OF CONSUMER'S VEHICLE ON RIGHT HAND SIDE. UPON IMPACT, DRIVER'S AND PASSENGER'S SEATS TOTALLY CALLAPSED. ALSO, GAS TANK BURSTED, AND FUEL SPLASHED INTO CONSUMERS FACE. CONSUMER FELT SEATS SHOULD NOT HAVE BROKEN LOOSE BECAUSE THEY WER
... E DESIGNED TO HOLD PASSENGER IN PLACE. *AKRead more
Crash
1 injured
Incident date: Jan 21, 2000
OUR SIDEKICK IS A 98 AND THE ENGINE BROKE DOWN ON THE HIGHWAY WE HAVE ALSO HAD TO BUY NEW HEAD LIGHTS EVERY TREE MONTHS. *AK
Incident date: Jan 21, 2000
OUR SIDEKICK IS A 98 AND THE ENGINE BROKE DOWN ON THE HIGHWAY WE HAVE ALSO HAD TO BUY NEW HEAD LIGHTS EVERY TREE MONTHS. *AK
Incident date: Aug 28, 1998
THERMOMETER, TEMPERATURE GAUGE.
Incident date: Aug 28, 1998
THERMOMETER, TEMPERATURE GAUGE.
Incident date: Jun 28, 1999
ON 6-28-99 AIRBAGS DEPLOYED VIOLENTLY WHEN VEHICLE WENT IN A DITCH CAUSING SERIOUS INJURY TO THE DRIVER AND PASSENGER. *YC
Crash
2 injured
Incident date: May 23, 1999
CONSUMER WAS IN AN ACCIDENT, AND AIR BAG DID NOT DEPLOY. *AK
Crash
Incident date: Nov 27, 1998
WHILE DRIVING APPROXIMATELY 55-60MPH FRONT RIGHT TIRE STARTED SMOKING. PULLED TO SIDE & CHECKED. NOTICED A PROBLEM WITH BRAKES. HAD VEHICLE TOWED. MECHANIC FOUND NOTHING. HAD PADS, ROTORS & SHOES CHANGED. AFTER TRYING TO STOP, HAD NO BRAKES. BRAKE PEDAL WENT TO FLOOR. *AK
Incident date: Nov 27, 1998
WHILE DRIVING APPROXIMATELY 55-60MPH FRONT RIGHT TIRE STARTED SMOKING. PULLED TO SIDE & CHECKED. NOTICED A PROBLEM WITH BRAKES. HAD VEHICLE TOWED. MECHANIC FOUND NOTHING. HAD PADS, ROTORS & SHOES CHANGED. AFTER TRYING TO STOP, HAD NO BRAKES. BRAKE PEDAL WENT TO FLOOR. *AK
Incident date: Sep 30, 1998
THE FUEL TANK PRESSURE SENSOR HAS BEEN REPLACED THREE TIMES, AND THE LAST ONE HAS BEEN "RESET" STILL NOT FUNCTIONING, ALSO ENGINE HAS INTERMITTENT SKIPPING, FREQUENT SHAKING PROBLEMS, AND STALLING, FOLLOWED BY HARD STARTING, AND POWER SURGES. ENGINE IDLES, THEN VEHICLE IS PUT BACK IN DRIVE, AND WIT
... H LITE PRESSURE ON ACCELERATOR PEDAL, VEHICLE TAKES OFF, WITH R.P.M.'S EXCEEDING 5,000 RPMS.Read more
AFTER RECEIVING AUTHORIZATION FOR ON/OFF SWITCH COULD NOT HAVE SWITCH INSTALLED.
ALL THE WINDOWS EXCEPT THE FRONT WINDSHIELD FOGGED UP WHILE DRIVING THIS VEHICLE AND THE DEFOSTER DOES NOT DEFOG THE WINDOWS. DEALER HAS BEEN CONTACTED. *AK
Incident date: Jan 3, 1999
CONSUMER HAD A HEAD-ON COLLISION AT 30MPH. SMASHED THE FRONT END COMPLETELY, AND THE AIR BAGS DID NOT DEPLOY, AS A RESULT THE DRIVER DISLOCATED SHOULDER. *AK *ET
Crash
1 injured
Incident date: Aug 28, 1998
AIR BAG WARNING LIGHT STAYS ON AT VARIOUS SPEEDS. LIGHT THEN WENT OFF WHEN IGNITION WAS SHUT OFF.
Incident date: Aug 20, 1998
AIR BAG DID NOT DEPLOY.
Crash
3 injured
Incident date: May 8, 1998
WIRES FUSED IN MAIN WIRING HARNESS, COULD CAUSE FIRE.
Incident date: Apr 9, 1998
FUEL PUMP DRAWING TO MUCH CURRENT.
Incident date: Apr 9, 1998
FUEL PUMP DRAWING TO MUCH CURRENT.