2004 SUZUKI GS500 Recalls, Complaints & Safety

EXTERIOR LIGHTING

THE REAR REFLEX REFLECTOR ON AFFECTED GS500 MOTORCYCLES AND THE REAR AND SIDE REFLEX REFLECTORS ON AFFECTED GZ250 MOTORCYCLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' THE REFLEX REFLECTORS HAVE A REFLECTED LIGHT OUTPUT AT SOME MEASUREMENT ANGLES THAT IS LESS THAN THE MINIMUM OUTPUT REQUIRED BY THE STANDARD.

Remedy: DEALERS WILL REPLACE THE NON-COMPLYING REFLEX REFLECTORS WITH COMPLYING REFLECTORS. THE RECALL BEGAN ON NOVEMBER 16, 2007. OWNERS MAY CONTACT SUZUKI AT 1-800-255-2550.

28,221 vehicles affected

TL*THE CONTACT OWNS A 2004 SUZUKI GS500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V515000 (EXTERIOR LIGHTING). DUE TO PAST PROBLEMS WITH THE DEALER (THE CYCLE SHOP), THE CONTACT FEELS THAT THEY WILL REFUSE TO PERFORM THE RECALL REPAIR. HE STATED THAT THE NEXT DEALER IS OVER 100 MILES AWAY. HE CALLED THE MANUFACTURER AND SPOKE TO MEGAN O'CONNOR. SHE STATED THAT THEY HAVE A RIGHT TO REFUSE SERVICE TO HIS VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 23,000.