FUEL SYSTEM, GASOLINE
Defect Description
ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence
FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
172,093 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
ELECTRICAL SYSTEM:IGNITION
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, THE IGNITION SYSTEM WIRING HARNESS IS ROUTED UNDER THE INTAKE MANIFOLD. THE HARNESS CAN RUB AGAINST THE MANIFOLD DURING VEHICLE OPERATION AND ABRASION DAMAGE TO THE HARNESS CAN OCCUR.
Consequence
DAMAGE TO THE WIRING HARNESS CAN CAUSE A SHORT IN THE IGNITION CIRCUIT, WHICH CAN CAUSE THE IGNITION FUSE TO BLOW AND THE ENGINE TO STOP RUNNING. THIS CAN RESULT IN A LOSS OF CONTROL OF THE VEHICLE AND COULD CAUSE A CRASH.
Remedy
DEALERS WILL REPAIR ANY WIRING HARNESS DAMAGE AND WILL ADD ADDITIONAL INSULATION AND A PROTECTOR PLATE TO PREVENT THE WIRING HARNESS FROM BECOMING DAMAGED. OWNER NOTIFICATION BEGAN ON DECEMBER 16, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
20,580 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
VISIBILITY:WINDSHIELD
Defect Description
CERTAIN PASSENGER (111 MY 2002 ESTEEM, 777 MY 2002 AERIO, 2,368 MY 2003 AERIO) AND SPORT UTILITY (324 MY 2002 GRAND VITARA, 274 MY 2003 GRAND VITARA, 684 MY 2002 GRAND VITARA XL-7, AND 781 MY 2003 GRAND VITARA XL-7) VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDA
... RD NO. 212, 'WINDSHIELD MOUNTING." THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY DUE TO INSUFFICIENT ADHESION BETWEEN THE PAINT APPLIED DURING THE SECOND-STAGE PAINTING PROCESS AND THE PAINT APPLIED DURING FINAL-STAGE PAINTING.Read moreConsequence
IF THE WINDSHIELD IS NOT PROPERLY SECURED, IT MAY SEPARATE FROM THE VEHICLE DURING A CRASH WHICH COULD RESULT IN THE EJECTION OF UNBELTED OCCUPANTS, INCREASING THE RISK OF SEVERE INJURY OR DEATH.
Remedy
DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT ARE FOUND TO HAVE INSUFFICIENT PAINT ADHESION WILL EITHER HAVE THE PROBLEM REMEDIED BY REPAINTING, OR WILL BE REPLACED, OR REPURCHASED AND DESTROYED. OWNER NOTIFICATION BEGAN ON JULY 8, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
5,319 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
Complaint Statistics
20 total complaints
4 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 3 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 1 |
| VEHICLE SPEED CONTROL | 1 |
| UNKNOWN OR OTHER | 1 |
| EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES | 1 |
| VEHICLE SPEED CONTROL:CABLES | 1 |
Incident date: Oct 22, 2005
THE BRAKE AND GAS PEDAL ARE AT THE PROPER ELEVATION TO PRESS THEM SIMULTANEOUSLY WITH ONE FOOT. BECAUSE IT IS REAR WHEEL DRIVE AND ANTI-LOCK BRAKES, THE CAR SPEEDS UP WHEN THAT HAPPENS. THIS IS A TYPICAL ENGINEERING FLAW THAT HAPPENS WITH MANY VEHICLES ("HE THOUGHT HE WAS STEPPING ON THE BRAKE WH
... EN HE RAN INTO THE CROWD OF PEOPLE..."). THE FRONT ANTI-LOCK BRAKES RELEASE WHEN THE REAR WHEELS WANT TO KEEP TURNING. WITH REGULAR BRAKES, ONE CAN STILL OVERCOME THE FORCE OF THE ENGINE AND STOP A CAR. I RAN INTO A HOUSE TRAILER BECAUSE OF THE CAR ACCELERATED WHEN I STEPPED ON THE BRAKE! THE PROBLEM CAN BE ENGINEERED OUT. I HAVE NOT YET FOUND A WAY TO DISSEMINATE THIS INFORMATION TO ANY NATIONAL SAFETY COMMITTEE. IT IS PROBABLY A COMMON PROBLEM FOR PEOPLE WHO USE ONE FOOT ON THE BRAKE AND THE OTHER FOOT ON THE GAS.Read more
Crash
Incident date: Jun 16, 2005
I HAD BOUGHT A USED SUZUKI AUTO FROM ENTERPRISE RENTAL CARS. IN MID-JUNE 2005 I WAS RETURNING TO PHILA. ON I-95 AFTER TAKING MY DAUGHTER TO CAMP IN MASSACHUSETTS. JUST OUTSIDE DARIEN, CONN. ALL THE POWER ON THE CAR JUST SHUT DOWN COMPLETELY. AN 18-WHEELER WAS BARRELING DOWN ON ME IN THE CENTER LANE
... BUT FORTUNATELY FOR ME THE LANE TO MY RIGHT WAS EMPTY AND THE SHOULDER WAS WIDE ENOUGH FOR ME TO PULL OVER. AFTER SPENDING THE NIGHT IN DARIEN AND HAVING A REPAIR SHOP TOW THE CAR, THE MECHANIC SAID THERE HAD BEEN A BLOWN FUSE. HE REPLACED THE FUSE AND GAVE ME A SPARE AND INSTRUCTIONS ON HOW TO REPLACE IT IF I NEEDED TO ON MY WAY HOME. AFTER I GOT BACK TO PHILA., I TOOK THE CAR TO MY NEAREST SUZUKI DEALER. THE MECHANIC FOUND THE PROBLEM WHICH HE SAID WAS THE SUBJECT OF A RECALL THE PREVIOUS YEAR AND THAT ENTERPRISE HAD NEVER TAKEN THE VEHICLE IN TO FIX THE PROBLEM. THE PROBLEM, BY THE WAY, WAS THAT A WIRES RUBBER COATING HAD BEEN ABRADED DUE TO RUBBING AGAINST THE CHASSIS OF THE CAR. ONCE THE WIRE WAS EXPOSED, ITS TOUCHING THE METAL FRAME CAUSED THE ELECTRICAL SYSTEM (INCLUDING THE ACCELERATOR) TO SHUT DOWN COMPLETELY. I DON'T FAULT SUZUKI BUT RATHER ENTERPRISE CAR RENTALS FOR NOT ALLOWING THE CAR TO BE SERVICED BY SUZUKI WHEN THEY WERE GIVEN THE RECALL NOTICE AND THEN SELLING IT TO ME WITHOUT TELLING ME ANYTHING ABOUT THE RECALL OR WHAT THEY DID ABOUT THE RECALL.. AFTER I GOT BACK TO PHILA., I TOOK THE CAR TO MY NEAREST SUZUKI DEALER. THE MECHANIC FOUND THE PROBLEM WHICH HE SAID WAS THE SUBJECT OF A RECALL THE PREVIOUS YEAR AND THAT ENTERPRISE HAD NEVER TAKEN THE VEHICLE IN TO FIX THE PROBLEM. THE PROBLEM, BY THE WAY, WAS THAT A WIRES RUBBER COATING HAD BEEN ABRADED DUE TO RUBBING AGAINST THE CHASSIS OF THE CAR. ONCE THE WIRE WAS EXPOSED, ITS TOUCHING THE METAL FRAME CAUSED THE ELECTRICAL SYSTEM (INCLUDING THE ACCELERATOR) TO SHUT DOWN COMPLETELY. *TRRead more
Incident date: Jul 20, 2007
GAS DOOR HINGES RUST AND BREAK CAUSING THE DOOR TO FALL OFF. *TR
Incident date: Oct 17, 2007
I WAS DRIVING MY CAR HOME FROM THE PARK IT WAS RAINING A LITTLE BIT SUDDENLY MY STEERING WHEEL STAR GOING THE LEFT, I HIT THE BRAKE AND THE LEFT SIDE OF MY CAR FALL DOWN AND THE CAR STOP COMPLETELY, I CHECK THE WHEEL AND IT WAS ABOUT TO COME OUT. *TR
Incident date: Mar 22, 2003
DT: THE BRAKES ARE SQUEAKING, AND THE TECHNICIAN CANNOT FIND THE CAUSE OF THE PROBLEM. THE BRAKE PADS WERE REPLACED AND WERE STILL SQUEAKING. THE FRONT SHOCKS WERE REPLACED, BUT THE TECHNICIAN SAID THE REAR SHOCKS NOT WORKING WELL, AND THIS WAS NORMAL. AIR CONDITIONER (A/C) WAS NOT COOLING. THE VE
... HICLE DOES NOT FEEL SAFE ANYMORE.*AKRead more
Incident date: Mar 22, 2003
DT: THE BRAKES ARE SQUEAKING, AND THE TECHNICIAN CANNOT FIND THE CAUSE OF THE PROBLEM. THE BRAKE PADS WERE REPLACED AND WERE STILL SQUEAKING. THE FRONT SHOCKS WERE REPLACED, BUT THE TECHNICIAN SAID THE REAR SHOCKS NOT WORKING WELL, AND THIS WAS NORMAL. AIR CONDITIONER (A/C) WAS NOT COOLING. THE VE
... HICLE DOES NOT FEEL SAFE ANYMORE.*AKRead more
Incident date: Mar 22, 2003
DT: THE BRAKES ARE SQUEAKING, AND THE TECHNICIAN CANNOT FIND THE CAUSE OF THE PROBLEM. THE BRAKE PADS WERE REPLACED AND WERE STILL SQUEAKING. THE FRONT SHOCKS WERE REPLACED, BUT THE TECHNICIAN SAID THE REAR SHOCKS NOT WORKING WELL, AND THIS WAS NORMAL. AIR CONDITIONER (A/C) WAS NOT COOLING. THE VE
... HICLE DOES NOT FEEL SAFE ANYMORE.*AKRead more
Incident date: Mar 22, 2003
DT: THE BRAKES ARE SQUEAKING, AND THE TECHNICIAN CANNOT FIND THE CAUSE OF THE PROBLEM. THE BRAKE PADS WERE REPLACED AND WERE STILL SQUEAKING. THE FRONT SHOCKS WERE REPLACED, BUT THE TECHNICIAN SAID THE REAR SHOCKS NOT WORKING WELL, AND THIS WAS NORMAL. AIR CONDITIONER (A/C) WAS NOT COOLING. THE VE
... HICLE DOES NOT FEEL SAFE ANYMORE.*AKRead more
Incident date: Jun 15, 2004
PROBLEM WITH VEHICLE ACCELERATING BACKWARDS WHEN TRYING TO PARK. *MR THE VEHICLE HIT A STEEL BEAM. THE PROBLEM WAS DUE TO THE ACCELERATOR CABLE. (SUZUKI XL 7) *SC THE C ONSUMER STATED THE VEHICLE HAD JUST BEEN SERVICED FOR A RECALL REGARDING THE ACCELRATOR CABLE. *JB
Crash
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DO
... OR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WAS FIXED. *NMRead more
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DO
... OR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WAS FIXED. *NMRead more
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DO
... OR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WAS FIXED. *NMRead more
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DO
... OR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WAS FIXED. *NMRead more
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DO
... OR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WAS FIXED. *NMRead more
BASED ON THE CONSEQUENCES OF NOT GETTING THE RECALL WORK PERFORMED, THE CONSUMER WANT THE WORK DONE OR ANOTHER SUZUKI GRAND VITARA. *PH PROBLEMS WITH ALARM SYSTEM AS WELL AS VEHICLE CUTTING OFF AND LOSS OF CONTROL. *MR
CONSUMER RECEIVED A RECALL NOTICE, AND MADE 3 SEPARATE APPOINTMENTS. ALL WERE CANCELLED BECAUSE PARTS WERE NOT AVAILABLE TO SERVICE VEHICLE. *AK
Incident date: Nov 4, 2003
WHILE DRIVING 15 MPH ACCELERATOR PEDAL STUCK. AS A RESULT, VEHICLE LOST CONTROL AND COLLIDED INTO A WALL BARRIER. NO INJURIES REPORTED. *AK
Crash
Incident date: Dec 22, 2003
I BOUGHT THIS VEHICLE FROM A SUZUKI DEALER ON LONG ISLAND, 14 MONTHS AFTER I BOUGHT A SUZUKI 2003 AERIO SX AWD, FROM THE SAME DEALER. THE AERIO HAD LOUD HUMMING IN THE REAR OF THE CAR. BROUGHT IT BACK 3 TIMES BEFORE THEY HAD A FACTORY REP TELL THEM THAT THE REAR DIFFERENTIAL WAS DEFECTIVE. THEY REPL
... ACED IT, AND ALTHOUGH THE HUMMING WAS GONE, THERE WAS A TERRIBLE VIBRATION WHEVER I STEPPED ON THE GAS. BROUGHT IT BACK 2 TIMES BEFORE THEY SAID THAT THE ENGINE MOUNTS WERE DEFECTIVE. THEY ORDERED THE PARTS IN EARLY NOVEMBER, AND SAID THEY WERE ON BACKORDER. THIS IS A 2003 CAR !!! I WENT BACK TO THE DEALER, AND THEY MADE ME A "GREAT" DEAL. THEY SOLD ME THIS 2003 XL7 WITH 11206 MILES. AS I DROVE THE CAR HOME, I NOTICED A VERY SEVERE WIND NOISE COMING FROM THE LOWER LEFT SIDE OF THE WINDSHIELD, AND A WHINING TYPE NOISE WHEN FIRST STEPPING ON THE GAS. AGAIN, THIS IS A 2003 CAR. THIS WAS 12/22/03. I CALLED THE DEALER AND SAID THAT I WOULD DROP IT OFF AFTER CHRISTMAS. I DID, AND THEY SAID A FACTORY REP DROVE THE CAR AND SAID THERE WAS NOTHING WRONG. HOW CAN SUZUKI SELL CARS THAT SEEM TO HAVE THESE "NORMAL PROBLEMS" ? WELL I'M ONLINE AND TRYING TO FIND INFORMATION ABOUT THIS CAR, AND FIND OUT THAT THE CAR WAS BOUGHT BY THE DEALER AT AN AUCTION IN COLORADO. THEN I GO ON YOUR WEBSITE AND FIND THE RECALL ABOUT THE WINDSHIELD PROBLEM. I AM AFRAID TO DRIVE THIS CAR. OBVIOUSLY THIS MUST BE THE AIR I FEEL RUSHING IN AT THE BOTTOM OF THE WINDSHIELD. I CAN'T BELIEVE THIS. I AM BRINGING THE CAR BACK TO THE DEALER TOMORROW. I AM VERY AFRAID TO DRIVE IT. THE "GREAT" DEAL WITH THE XL7 NOW COSTS ME MORE MONEY EVERY MONTH AND HIS "MISTAKE" ADDED ANOTHER YEAR ONTO MY PAYMENTS. IS THERE SOMEONE I CAN GO TO ABOUT THIS, EVEN THOUGH IT'S BEEN 3 WEEKS SINCE IT WAS PURCHASED ? THIS IS REALLY NOT FAIR. NOW I HAVE TO WORRY THAT MY WINDSHIELD WILL POP AND I COULD BE SERIUOSLY INJURED OR DIE IF I'M IN AN ACCIDENT ??? I THINK NOT. ALL BECAUSE I BOUGHT SUZUKI. THANKS, CINDY BAEYENS. *AKRead more
Incident date: Sep 19, 2003
THE BRAKES ON THE CAR FAILED, THE BRAKE PEDAL WAS PRESSED AND IT WENT ALL THE WAY TO THE FLOOR BUT THE CAR WILL NOT STOP. THE HAND BRAKE WAS PULLED AND THE CAR WAS DIRECTED OUT OF THE ROAD INTO THE GRASS TO MAKE IT STOP. *JB THE DISTANCE WAS MEASURED AND IT WAS 75 FEET FROM THE POINT WHERE THE BR
... AKE WAS APPLIED TO THE POINT THE CAR STOPPED. THE CAR WAS GOING 35-40 MPH. THE DRIVER FINALLY GOT THE CAR TO STOP BY PULLING THE HAND BREAK BUT THE CAR HIT THE BUMPER HIT THE REAR OF PICK UP TRUCK IN FRONT AND THE TOW HITCH OF THE PICK UP TRUCK CRACKED THE FRONT BUMPER OF THE CAR THE CAR IS BRAND NEW AND HAS 1300 MILES ONLY ON THE CAR. *JBRead more
Crash
1 injured
Incident date: Aug 9, 2002
TRANSMISSION SLIPS BETWEEN SECOND AND THIRD GEAR AT NORMAL OPERATING TEMPERATURE. THIS WAS INCONSISTANT BUT RECURRING PROBLEM WHICH USUALLY OCCURRED WHEN PULLING INTO TRAFFIC FROM A STOP. THE TRANSMISSION WOULD SLIP UNDER ACCELERATION AND NOT SHIFT INTO THIRD GEAR UNTIL STOPPED ACCELERATING. THIS
... CIRCUMSTANCE CREATED A SAFETY HAZARD WHILE ATTEMPTING TO MERGE INTO TRAFFIC. THE VEHICLE WAS BROUGHT TO THE DEALER AND THE TRANSMISSION WAS REPLACED UNDER WARRANTY. THE SERVICE ANALYST AND TECHNICIAN COULD NOT CONFIRM THE CAUSE OF THE PROBLEM , BUT ACKNOWLEDGED THIS WAS A RECURRING PROBLEMS W/ THIS TYPE OF TRANSMISSION SINCE THE 2000 MODEL YEAR AND CONTINUES THROUGH THE 2003 MODEL YEAR. A TSB REGARDING THIS TYPE OF PROBLEM HAS NOT BEEN ISSUED.*AKRead more