POWER TRAIN:MANUAL TRANSMISSION
Defect Description
ON CERTAIN VEHICLES EQUIPPED WITH 5-SPEED MANUAL TRANSMISSIONS, DUE TO IMPROPER SHAPE OF THE CLIP, THE RETAINING CLIP THAT KEEPS THE GEAR SHIFT CABLE ATTACHED TO THE GEAR SHIFT LEVER CAN CONTACT THE GEAR SHIFT LEVER HOUSING IF EXCESSIVE LATERAL FORCE IS APPLIED WHEN SHIFTING TO FIRST GEAR.
Consequence
REPEATED SHIFTING IN THIS MANNER CAN EVENTUALLY CAUSE THE RETAINING CLIP TO BREAK. IF THE RETAINING CLIP BREAKS, THE SHIFT CABLE CAN BECOME DISCONNECTED FROM THE SHIFT LEVER, RESULTING IN LOSS OF THE ABILITY TO CHANGE TRANSMISSION GEARS.
Remedy
DEALERS WILL REPLACE THE GEAR SHIFT CABLE RETAINING CLIP WITH A CLIP THAT HAS A DIFFERENT SHAPE. THE RECALL BEGAN ON AUGUST 13, 2007. OWNERS MAY CONTACT AMERICAN SUZUKI AT 1-800-934-0934.
14,251 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
VISIBILITY:WINDSHIELD
Defect Description
CERTAIN PASSENGER (111 MY 2002 ESTEEM, 777 MY 2002 AERIO, 2,368 MY 2003 AERIO) AND SPORT UTILITY (324 MY 2002 GRAND VITARA, 274 MY 2003 GRAND VITARA, 684 MY 2002 GRAND VITARA XL-7, AND 781 MY 2003 GRAND VITARA XL-7) VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDA
... RD NO. 212, 'WINDSHIELD MOUNTING." THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY DUE TO INSUFFICIENT ADHESION BETWEEN THE PAINT APPLIED DURING THE SECOND-STAGE PAINTING PROCESS AND THE PAINT APPLIED DURING FINAL-STAGE PAINTING.Read moreConsequence
IF THE WINDSHIELD IS NOT PROPERLY SECURED, IT MAY SEPARATE FROM THE VEHICLE DURING A CRASH WHICH COULD RESULT IN THE EJECTION OF UNBELTED OCCUPANTS, INCREASING THE RISK OF SEVERE INJURY OR DEATH.
Remedy
DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT ARE FOUND TO HAVE INSUFFICIENT PAINT ADHESION WILL EITHER HAVE THE PROBLEM REMEDIED BY REPAINTING, OR WILL BE REPLACED, OR REPURCHASED AND DESTROYED. OWNER NOTIFICATION BEGAN ON JULY 8, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
5,319 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
Complaint Statistics
42 total complaints
3 crashes 1 fires 6 injuries
Top Reported Components
| Component | Complaints |
|---|
| WHEELS:RIM | 5 |
| POWER TRAIN:MANUAL TRANSMISSION | 4 |
| TIRES | 2 |
| POWER TRAIN:DRIVELINE | 2 |
| ELECTRICAL SYSTEM | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| ENGINE | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | 1 |
| AIR BAGS:FRONTAL | 1 |
| SUSPENSION:FRONT:WHEEL BEARING | 1 |
Incident date: Sep 23, 2014
STARTED THE CAR TO WARM IT UP, AND SMOKE CAME OUT OF DASH BOARD, MAKING GLASS WHERE SPEEDOMETER IS SMOKEY AND IT STILL IS. SMELT LIKE WIRE BURNING AND SHUT IT OFF IMMEDIATELY. WHEN CHECKED ON, A WIRE INSULATION HAD BURNT OFF CAUSING THE SMOKE AND SMELL. AFTER REPLACING THE WIRE COATING, IT WAS FIN
... E FOR A WHILE, THEN COMING BACK FROM A TRIP TO AUGUSTA THE SPEEDOMETER NUMBER GOT DIMMER, BUT I DID NOT SMELL ANY SMOKE. SO NOT SURE WHAT THE DEFECT IS, JUST KNOW THIS CAN'T BE RIGHT. *TRRead more
Fire
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2003 SUZUKI AERIO SX WAGON. THE CONTACT STATED THAT THE MANUAL TRANSMISSION DISLODGED FROM THE FIFTH GEAR WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO
... AN INDEPENDENT REPAIR SHOP AND THE FIFTH GEAR OF THE TRANSMISSION WAS REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THE FIFTH GEAR WAS EXTERNALLY HOUSED, CAUSING THE FAILURE. THE REMAINING GEARS WERE ALL INTERNALLY HOUSED AND OPERATED AS NORMAL. THE FAILURE RECURRED APPROXIMATELY ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND REPAIRS WERE AGAIN PERFORMED. THE FAILURE HAD SINCE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 82,000.Read more
Incident date: Mar 1, 2011
TL*THE CONTACT OWNS A 2003 SUZUKI AERIO SX. THE CONTACT STATED THAT THE DOOR HANDLE BROKE WHILE ATTEMPTING TO OPEN IT. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DEFECT. THE DOOR HANDLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,586 AND THE CURRENT MILEAGE WAS 11,000.
Incident date: Oct 14, 2010
I HAVE HAD PROBLEMS WITH MY CAR FOR ALMOST 2 MONTHS AND IT SEEMS IT NEVER ENDS. SERIOUS POWER STEERING PROBLEMS WHICH CAUSES A LOT OF INCONVENIENCES FOR A SINGLE MOTHER LIKE ME, TAKEN TO SOME SHOPS, MONEY WASTED ON NOTHING BECAUSE IT SEEMS THIS IS ONE OF THE WEAKEST AND WORST PROBLEMS A SUZUKI AERIO
... 2003 COULD HAVE. CHECKED ON THE INTERNET AND ALL OF THEM HAVE THE SAME PROBLEM ! *LNRead more
Incident date: May 9, 2009
THE REASON IS THAT I BOUGHT ONE USED GOOD YEAR TIRE BUT I JUST RUN ON HIGH WAY FOR FEW MILES ONLY IT WAS SERIOUSLY FLAT ON LAST SATURDAY (MAY 9, 2009). I DID NOT KNOW WHY AN INFERIOR TIRE WOULD BE SOLD IN THE STORE, WHEN I PURCHASED IT SEEMS VERY GOOD LIKE A NEW GOOD YEAR TIRE, AND I WAS NOTICED I N
... EED TO PAY FOR REPLACE IT. I NOTICED THE INSIDE OF THE TIRE SOMETHING WAS MELTED---A FLIMSY PIECE OF MATERIAL. COULD YOUR OFFICE INVESTIGATE THOSE PROBLEMS, BECAUSE IF THOSE TIRES WERE EQUIPPED TO THE FRONT OF THE CARS WOULD CAUSE SERIOUS PROBLEMS ON THE HIGH WAY?. COULD YOU INVESTIGATE WHY THEY HAVE/SELL THOSE INFERIOR TIRES? THE USED TIRE STORE INFORMATION: AFFORDABLE TIRE & WHEELS; 12099 BALLAIRE BLVD, HOUSTON, TX 77072. *TR WENLUO ZHANGRead more
Incident date: Dec 7, 2008
2003 SUZUKI AERIO CV JOINT KEEPS COMING OUT DUE TO SNAP RING IN REAR END,CAR IS UNDER WARRANTY. CAR DEALER WILL NOT HONOR WARRANTY,SAYS REAR AXLE IS A AFTER MARKET PART, THIS IS NOT TRUE,WHY WOULD WE HAVE CAR WORKED ON WHEN UNDER WARRANTY, WE ARE THIRD OWNER OF CAR AND KNOW THE TWO PREVIOUS OWNERS W
... HICH IS A FATHER AND SON,THEY ARE ADAMANT NO WORK HAS BEEN DONE ON THIS CAR,THEY WOULD HAVE TAKEN THE CAR TO GET FIXED SINCE IT IS STILL UNDER WARRANTY, ITS VERY EASY FOR THE MECHANIC TO GET SOME REAR END AXLE AND SAY IT CAME OUT OF MY CAR ,JUST TO AVOID FIXING MY CAR,THEIR CLAIM IS IF SOMEONE ELSE WORKED ON THIS CAR THAT VOIDS THE WARRANTY, SO THIS IS THEIR CONVENIENT WAY OF GETTING OUT OF FIXING MY CAR. *TRRead more
Incident date: Dec 7, 2008
2003 SUZUKI AERIO CV JOINT KEEPS COMING OUT DUE TO SNAP RING IN REAR END,CAR IS UNDER WARRANTY. CAR DEALER WILL NOT HONOR WARRANTY,SAYS REAR AXLE IS A AFTER MARKET PART, THIS IS NOT TRUE,WHY WOULD WE HAVE CAR WORKED ON WHEN UNDER WARRANTY, WE ARE THIRD OWNER OF CAR AND KNOW THE TWO PREVIOUS OWNERS W
... HICH IS A FATHER AND SON,THEY ARE ADAMANT NO WORK HAS BEEN DONE ON THIS CAR,THEY WOULD HAVE TAKEN THE CAR TO GET FIXED SINCE IT IS STILL UNDER WARRANTY, ITS VERY EASY FOR THE MECHANIC TO GET SOME REAR END AXLE AND SAY IT CAME OUT OF MY CAR ,JUST TO AVOID FIXING MY CAR,THEIR CLAIM IS IF SOMEONE ELSE WORKED ON THIS CAR THAT VOIDS THE WARRANTY, SO THIS IS THEIR CONVENIENT WAY OF GETTING OUT OF FIXING MY CAR. *TRRead more
Incident date: Feb 16, 2005
CRACKING AND BENDING OF RIM WHERE THE TIRE BEAD SEALS,HAVE HAD TO REPLACE THREE DIFFERENT RIMS IN THE LAST TWO AND A HALF YEARS. *TR
Incident date: Jul 18, 2008
I AM WRITING IN REFERENCE TO TIRE DEBRIS BEING LEFT IN THE MIDDLE OF NEW YORK'S HIGHWAYS. THESE SITUATIONS CREATE HAZARDOUS ROAD CONDITIONS AND SHOULD BE HANDLED BY THE LOCAL GOVERNMENTAL AGENCIES. TODAY, I WAS TRAVELING ON 495 GOING WEST AND A HUGE TIRE WAS LEFT IN THE MIDDLE LANE, I WAS NOT ABLE T
... O SWERVE SO IT CREATED DAMAGE TO MY VEHICLE OF WHICH I AM SEEKING TO B E COMPENSATED. PLEASE CONTACT ME REGARDING THIS MATTER. THANK YOU. *TRRead more
Incident date: Nov 20, 2007
TL*THE CONTACT OWNS A 2003 SUZUKI AERIO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V307000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER IS GIVING THE CONTACT THE RUN AROUND. THE MANUFACTURER STATED THAT THE DEALER HAS THE PART, BUT THE DEALER STATED OTHERWISE. THE DEAL
... ER ADVISED HIM TO SPEAK WITH THE SERVICE MANAGER, BUT THE SERVICE MANAGER HAS NOT RETURNED HIS PHONE CALLS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 50,000. UPDATED 02-19-08 *BF THE CONSUMER STATED WHEN CALLING TO CONFIRM THE PART IS AVAILABLE ALWAYS RECEIVES THE RUN AROUND FROM THE DEALER. UPDATED 02/19/08 *TRRead more
Incident date: Dec 20, 2007
DRIVING HOME ON I-72 WESTBOUND FROM CHAMPAIGN, IL. 2003 SUZUKI AERIO HAD BEEN IN CRUISE CONTROL MODE AT 65MPH. TOOK OFF CRUISE TO PASS A SEMI TRAILER. CAR ENGINE REVVED UP AND DOWN RESULTING IN NO POWER FOR A MOMENT. WAS ABLE TO PULL BACK IN BEHIND SEMI, ALLOWING CAR FOLLOWING ME TO GO AROUND. LOST
... ALL POWER, BUT WAS ABLE TO PULL SAFELY OFF ONTO THE SHOULDER JUST EAST OF THE EXIT RAMP TO RT 47. CAR WAS TOWED IN TO SHOP IN CLINTON, IL. MECHANIC LOOKED UP TECHNICAL SERVICE BULLETIN TS 02 06284- M/T LEFT DRIVESHAFT POPS OUT OF FINAL DRIVE. CAR HAS JUST OVER 108,000 MILES, SO IT IS OUT OF WARRANTY. THIS WAS A POTENTIALLY FATAL SITUATION TO HAVE BEEN IN. IT APPEARS THAT THIS IS BECOMING A PROBLEM WITH THESE MODELS, BUT NO RECALL HAS BEEN ISSUED. THIS HAS BEEN REPORTED TO SUZUKI VIA THEIR 800-934-0934 NUMBER. CASE NUMBER IS 1-140908504. THEY STATED THEY ARE NOT OBLIGATED TO COVER ANY COSTS BECAUSE THE CAR IS OUT OF THE 7 YEAR/100,000 MILE POWERTRAIN WARRANTY. REASON FOR SUBMITTING THIS COMPLIANT- TO MAKE NSHTA AWARE OF A POTENTIALLY FATAL SITUATION WITH THE SUZUKI AERIO. *TRRead more
Incident date: Apr 28, 2007
TL*THE CONTACT OWNS A 2003 SUZUKI AERIO. OVER THE COURSE OF A FEW DAYS, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE. THE NOISE INTENSIFIED AS TIME PROGRESSED. WHILE DRIVING 55 MPH, THE ENGINE NOISE BECAME LOUDER AND THE VEHICLE GRADUALLY LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO THE
... DEALER WHO STATED THAT THE ENGINE NEEDS TO BE REPLACED. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 73,000.Read more
Incident date: Aug 1, 2006
I OWN A 2003 AERIO SUZUKI SX 5-SPEED WITH MANUAL TRANSMISSION. IT'S BEEN POPPING OUT OF 5TH GEAR AND INTO NEUTRAL. I BROUGHT IT TO THE DEALER WHERE PURCHASED. THEY SAID THEY TEST DROVE IT AND COULD NOT "DUPLICATE CONCERN". THE VERY RUDE SERVICE ADVISOR TOLD ME EVEN IF PROBLEM WAS FOUND THEY DO NOT
... HAVE EQUIPMENT TO REPAIR IT AND TO TAKE IT SOMEPLACE ELSE. SHE ALSO MADE A COMMENT ABOUT NOT NEEDING "FREE WORK",LEADING ME TO BELIEVE BECAUSE IT IS UNDER WARRANTY, THEY DID NOT WANT TO DO EXTENSIVE WORK FOR FREE!! I CALLED SUZUKI AND THEY SAID MOST DEALERS PROBABLY WOULDN'T TEST DRIVE IT MORE THAN 20 MILES AND IT IS HARD TO FIX AN INTERMITTENT PROBLEM AND TO TRY ANOTHER DEALER. DRIVING AT HIGH SPEEDS AND HAVING GEARS POP OUT SHOULD GET MORE ATTENTION THAN AN" INTERMITTENT PROBLEM". OTHER DEALERS ARE MORE THAN 30 MILES AWAY AND HARD TO LEAVE VEHICLE THERE. I READ ABOUT THIS SAME PROBLEM ON LINE AND ONE OF THE PEOPLE 'S DEALER DIAGNOSED THE PROBLEM AS PREMATURE WEAR IN THE 5TH GEAR SYNCHRO ASSEMBLY AND REPAIRED HIS VEHICLE. *JBRead more
Incident date: Jan 1, 2006
DEVELOPMENT OF "BRAKE SHAKE" UNDER NORMAL CONDITIONS, I.E. USAGE UNDER 15,000 MILES ANNUALLY; WARPED FRONT DISCS DUE TO INFERIOR MANUFACTURE/MATERIALS; ATTEMPTED TO RESOLVE UNDER WARRANTY; ADVISED BY SEVERAL DEALERSHIPS TO HAVE BRAKE PADS CHANGED AGAIN, NORMAL BRAKE PAD SEATING REACTION, OTHER LIES,
... ETC. *NMRead more
Incident date: Feb 15, 2003
DT*: THE CONTACT STATED THE BUTTON USED TO OPEN THE SLIDING DOORS JAMMED. THE OCCUPANTS IN THE BACK SEAT WERE UNABLE TO EXIT THE VEHICLE. THE VEHICLE DOOR WAS RIGGED WITH A SCREW DRIVER TO RELEASE THE PASSENGERS AND FIX THE DOOR JAM. THE DEALERSHIP HAS BEEN ALERTED.
Incident date: Jun 15, 2006
APPROXIMATELY IN JUNE 2005 A NOISE AND VIBRATION DEVELOPED WHEN RUNNING THE A/C AND IT TURNED OUT TO BE THE S-BELT TENSIONER, WHICH WAS REPLACED AT MY EXPENSE, AT CRAWFORD SUZUKI ON AIRWAYS BLVD. IN EL PASO, TEXAS.ON JUNE 12, 2006, WHILE RETURNING FROM TUCSON, AZ, MY WIFE NOTICED A VIBRATION AND NOI
... SE. I TOOK THE CAR TO CRAWFORD SUZUKI ON 6/15/2006 (SMCS345882). AFTER THE CAR WAS EXAMINED BY THE TECHNICIAN I WAS TOLD THAT THE PROBLEM WAS A MISALIGNED, FACTORY INSTALLED POWER STEERING BRACKET. ACCORDING TO THE SERVICEMAN ABLE AGUIRRE, I WOULD HAVE TO FULLY PAY FOR THE REPAIR AS THE CAR IS OVER THE WARRANTY PERIOD.ON SATURDAY 17, I SPOKE TO JAVIER, THE OWNER OF THRIFTY CAR SALES AND HE AGREED THAT SUZUKI SHOULD REPAIR AT THEIR EXPENSE WHAT IS OBVIOUSLY A FACTORY DEFECT. AT CRAWFORD THEY AGREE THAT THIS IS A MATTER OF A FACTORY DEFECT AND THEREFORE THE MANUFACTURER IS RESPONSIBLE FOR IT.ON FRIDAY 23, I SPOKE TO A PERSON WHO IDENTIFIED HIMSELF AS ''MANNY'' THE SERVICE MANAGER TOLD ME THAT ALL HE COULD DO WAS TO CONTACT THE SUZUKI DISTRICT MANAGER AND HE WOULD GET BACK TO ME. HE ALSO, STATED THAT THIS SPECIFIC PROBLEM WAS ADDRESSED IN A ''SERVICE BULLETIN'' THEY HAD RECEIVED ABOUT A MONTH AFTER THESE UNITS WERE PLACED ON THE MARKET AND A REPLACEMENT BRACKET WAS AVAILABLE, BUT THERE WAS NO RECALL. SOMETIME LATER, MANNY TOLD MY WIFE THAT THEIR SOLUTION IS THAT THEY WILL PROVIDE THE PARTS AND I WILL HAVE TO PAY FOR LABOR. THIS IS UNACCEPTABLE AS I ALREADY PAID A COUPLE OF HUNDRED DOLLARS FOR A PROBLEM THAT NOW WE KNOW WAS CAUSED BY THIS FACTORY DEFECT. I THINK THAT SINCE THEY KNEW OF THE DEFECT EARLY ENOUGH, THEY ARE FULLY RESPONSIBLE SINCE THEY NEITHER THE SUZUKI DEALERSHIPS NOR THE FACTORY, DISCLOSED THIS DEFECT PRIOR TO THE SALE OF THE AUTOMOBILE TO THE PROSPECTIVE CUSTOMERS, NEITHER DID THEY MAKE AN EFFORT TO CAUSE THE REPAIR. *NMRead more
Incident date: Aug 3, 2005
I TOOK MY CAR IN TO BIRMINGHAM SUZUKI BECAUSE MY CAR WAS SHAKING AND WHEN YOU TURN THE CAR IT WOULD MAKE A POPPING NOISE. THEY REPAIR SHOP TOLD ME IT WAS THE RACKING PINION AND THE TIE ROD. THEY ALSO TOLD ME THAT THE CARE WAS UNSAFE TO DRIVE UNTIL IT WAS REPAIRED. MY EXTENDED WARRANTY COVERED IT.
... I TOOK MY CARE BACK IN ON SEPT. 6, 2005 BECAUSE MY CAR WOULD NOT START. THE REPAIR SHOP AT BIRMINGHAM SUZUKI INFORMED ME THAT WHEN THEY RAN THE DIAGNOSTIC THAT MY ECM HAD LOOSE WIRING. THEY PUT IT BACK IN AND THEN THE CAR RAN FINE. THE EXTENDED WARRANTY DID NOT COVER THAT BECAUSE THEY STATED THAT THERE WERE NO PARTS REPLACED. *JBRead more
Incident date: Aug 3, 2005
I TOOK MY CAR IN TO BIRMINGHAM SUZUKI BECAUSE MY CAR WAS SHAKING AND WHEN YOU TURN THE CAR IT WOULD MAKE A POPPING NOISE. THEY REPAIR SHOP TOLD ME IT WAS THE RACKING PINION AND THE TIE ROD. THEY ALSO TOLD ME THAT THE CARE WAS UNSAFE TO DRIVE UNTIL IT WAS REPAIRED. MY EXTENDED WARRANTY COVERED IT.
... I TOOK MY CARE BACK IN ON SEPT. 6, 2005 BECAUSE MY CAR WOULD NOT START. THE REPAIR SHOP AT BIRMINGHAM SUZUKI INFORMED ME THAT WHEN THEY RAN THE DIAGNOSTIC THAT MY ECM HAD LOOSE WIRING. THEY PUT IT BACK IN AND THEN THE CAR RAN FINE. THE EXTENDED WARRANTY DID NOT COVER THAT BECAUSE THEY STATED THAT THERE WERE NO PARTS REPLACED. *JBRead more
Incident date: Jan 14, 2003
DT: 2003 SUZUKI AERIO, VEHICLE WILL NOT GO INTO REVERSE AFTER THE VEHICLE HAS BEEN PARKED UNLESS THE CONSUMER PULLS VEHICLE FORWARD FIRST, THIS PROBLEM OCCURS ALL THE TIME, CONSUMER TOOK VEHICLE TO THE DEALER DIRECTLY AFTER PURCHASING THE VEHICLE. DEALER SAID THE CABLE BUSTED. THEN THE DEALER CHA
... NGED A CABLE CORD. THIS STILL DID NOT FIX THE PROBLEM. TO DEALER, CONSUMER TOOK THE VEHICLE A SECOND TIME, AND DEALER CHANGED OUT THE GEAR BOX, THIS STILL DID NOT FIX THE PROBLEM. THE THIRD TIME THE DEALER SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM, VEHICLE IS STILL UNDER WARRANTY . *AKRead more
Incident date: May 6, 2005
TRUNK POPS UP WHILE DRIVING AND PAINT IS PEELING
Incident date: Apr 1, 2005
2003 SUZUKI AERIO ENGINE FAILED DUE TO LACK OF OIL.*MR THE ENGINE FAILED WHILE THE CONSUMERS WIFE WAS DRIVING, WHICH LEFT HER WITHOUT BRAKES. THE MANUFACTURER STATED THE FAILURE WAS DUE TO LACK OF OIL, HOWEVER THE CONSUMER DISAGREED BECAUSE THE CONSUMER HAS ALL OF THE SERVICE RECORDS. (LAWYER ON
... BEHALF OF CONSUMER). *JBRead more
Incident date: Apr 7, 2005
WHEN APPLYING THE BRAKES A LOUD BANGING SOUND WAS PRODUCED AND THE VEHICLE VEERED TO THE RIGHT. *AK BRAKE GRABS AND PULLS THE CAR OFF THE ROAD TO THE RIGHT. BRAKES SNAP AND POP CAUSING THE CAR TO STOP IN A PECULIAR FASHION. THE CAR NEEDS TO BE RECALLED BEFORE SERIOUS PROBLEMS OCCUR TOTAL BRAKE FA
... ILURE. *BF *NMRead more
Incident date: Feb 11, 2005
WHILE DRIVING AT 15 MPH AND MAKING A TURN DRIVER TRIED TO ACCELERATE AND THE VEHICLE JUST STOPPED. THE LEFT FRONT CV AXLE CAME OUT OF THE TRANS AXLE. THE CLIP CAME OUT OF THE CV JOINT, CAUSING THE VEHICLE TO BECOME IMMOBILE. OWNER HAD VEHICLE TOWED TO THE DEALERSHIP. *AK
Incident date: Jun 2, 2003
VEHICLE TENDED TO SHAKE, MAKING IT DIFFICULT TO CONTROL AND STEER THE VEHICLE . ALSO, VEHICLE HAD A HARD TIME STOPPING WHEN BRAKES WERE APPLIED. TAKEN FOR REPAIRS TWICE, BUT THE CAUSE WAS STILL UNDETERMINED.*AK
Incident date: Jun 2, 2003
VEHICLE TENDED TO SHAKE, MAKING IT DIFFICULT TO CONTROL AND STEER THE VEHICLE . ALSO, VEHICLE HAD A HARD TIME STOPPING WHEN BRAKES WERE APPLIED. TAKEN FOR REPAIRS TWICE, BUT THE CAUSE WAS STILL UNDETERMINED.*AK
Incident date: Jan 13, 2005
THE WINDSHIELD CONTINUED TO FOG OR FREEZE WHEN THE DEFROSTER WAS ON. AS A RESULT THE DRIVER VISIBILITY WAS IMPAIRED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Incident date: Oct 20, 2004
WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD POPPING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE SHIFTED GEARS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. *AK.......PROBLEM HAPPENED EVERY TIME CONSUMER PUT VEHICLE IN 5TH GEAR. DEALER R
... EPAIRED IT, BUT PROBLEM RECURRED, THOUGH NOT AS REGULARLY. DEALER REFUSES TO REPAIR IT, CLAIMING CAR IS OPERATING WITHIN SPECS. *AKRead more
Incident date: Nov 5, 2004
EN MARZO DEL 2003, ESTA SERVIDORA COMPRO UN AERIO SX GRIS DEL 2003 EN EL. CONCESIONARIO DE NIMAY SUSUKI EN VEGA BAJA, PUERTO RICO. AL LOS SEIS MESES. APROXIMADAMENTE DE ESTAR UTILIZANDO EL VEHICULO ESTE COMENZ A REFLEJAR FALLAS. *AK HASTA QUE SE APAGA MIENTRAS EST EN MOVIMIENTO. EL MISMO COMIENZ
... A CON UN LEVE TEMBLOR EN EL GUA Y EN SEGUNDOS SE APAGA. YA LLEVA DOS VISITAS AL DEALER PARA CORRECCIN DEL PROBLEMA, PERO RECIENTEMENTE, EL VIERNES, 5 DE NOVIEMBRE DE 2004, ME OCURRI UN SERIO PERCANCE BAJANDO UNA CUESTA. SE APAG EL MOTOR MIENTRAS BAJABAMOS LA CUESTA Y NO PUDE DETENERLO HASTA LLEGAR AL FINAL, O SEA BAJ APAGADO UNA DISTANCIA CONSIDERABLE. UNA DISTANCIA DURANTE LA CUAL MIS HIJOS Y YO PENSAMOS QUE NOS IBA PASAR LO PEOR. GRACIAS A DIOS PUDE CONTROLAR LA SITUACIN. HOY ES 8 DE NOVIEMBRE Y AN NO NOS HEMOS REPUESTO DEL SUSTO. NO ME HE ATREVIDO GUIAR EL CARRO OTRA VEZ. EN ESTOS MOMENTOS ESTOY EN NEGOCIACION CON EL DEALER PARA CORREGIR EL PROBLEMA DE MI AUTO POR TERCERA OCASIN YA QUE EL VEHICULO REBAS EL MILLAJE DE GARANTA POR ESCASAS 147 MILLAS. LES NARRO MI EXPERIENCIA POR SI HA SUCEDIDO LO MISMO CON OTRAS PERSONAS TOMEN CARTAS EN EL ASUNTO, YA QUE EN EL DEALER NO HAN ENCONTRADO LA RAZN PARA ESA FALLA. POR FAVOR AYUDENOS. YO NECESITO EL CARRO PARA IR A TRABAJAR Y PODER MANTENER A MIS HIJOS Y NO ES LOGICO QUE EN MENOS DE DOS AOS ME TENGA QUE QUEDAR A PIE CON UN CARRO QUE ESTOY PAGANDO MENSUALMENTE Y EL CUAL NO ME BRINDA SEGURIDAD. NECESITO QUE ALGUIEN ME ORIENTE. MI TELEFONO ES 1-787-392-0067Read more
Incident date: Nov 5, 2004
EN MARZO DEL 2003, ESTA SERVIDORA COMPRO UN AERIO SX GRIS DEL 2003 EN EL. CONCESIONARIO DE NIMAY SUSUKI EN VEGA BAJA, PUERTO RICO. AL LOS SEIS MESES. APROXIMADAMENTE DE ESTAR UTILIZANDO EL VEHICULO ESTE COMENZ A REFLEJAR FALLAS. *AK HASTA QUE SE APAGA MIENTRAS EST EN MOVIMIENTO. EL MISMO COMIENZ
... A CON UN LEVE TEMBLOR EN EL GUA Y EN SEGUNDOS SE APAGA. YA LLEVA DOS VISITAS AL DEALER PARA CORRECCIN DEL PROBLEMA, PERO RECIENTEMENTE, EL VIERNES, 5 DE NOVIEMBRE DE 2004, ME OCURRI UN SERIO PERCANCE BAJANDO UNA CUESTA. SE APAG EL MOTOR MIENTRAS BAJABAMOS LA CUESTA Y NO PUDE DETENERLO HASTA LLEGAR AL FINAL, O SEA BAJ APAGADO UNA DISTANCIA CONSIDERABLE. UNA DISTANCIA DURANTE LA CUAL MIS HIJOS Y YO PENSAMOS QUE NOS IBA PASAR LO PEOR. GRACIAS A DIOS PUDE CONTROLAR LA SITUACIN. HOY ES 8 DE NOVIEMBRE Y AN NO NOS HEMOS REPUESTO DEL SUSTO. NO ME HE ATREVIDO GUIAR EL CARRO OTRA VEZ. EN ESTOS MOMENTOS ESTOY EN NEGOCIACION CON EL DEALER PARA CORREGIR EL PROBLEMA DE MI AUTO POR TERCERA OCASIN YA QUE EL VEHICULO REBAS EL MILLAJE DE GARANTA POR ESCASAS 147 MILLAS. LES NARRO MI EXPERIENCIA POR SI HA SUCEDIDO LO MISMO CON OTRAS PERSONAS TOMEN CARTAS EN EL ASUNTO, YA QUE EN EL DEALER NO HAN ENCONTRADO LA RAZN PARA ESA FALLA. POR FAVOR AYUDENOS. YO NECESITO EL CARRO PARA IR A TRABAJAR Y PODER MANTENER A MIS HIJOS Y NO ES LOGICO QUE EN MENOS DE DOS AOS ME TENGA QUE QUEDAR A PIE CON UN CARRO QUE ESTOY PAGANDO MENSUALMENTE Y EL CUAL NO ME BRINDA SEGURIDAD. NECESITO QUE ALGUIEN ME ORIENTE. MI TELEFONO ES 1-787-392-0067Read more
Incident date: Nov 5, 2004
EN MARZO DEL 2003, ESTA SERVIDORA COMPRO UN AERIO SX GRIS DEL 2003 EN EL. CONCESIONARIO DE NIMAY SUSUKI EN VEGA BAJA, PUERTO RICO. AL LOS SEIS MESES. APROXIMADAMENTE DE ESTAR UTILIZANDO EL VEHICULO ESTE COMENZ A REFLEJAR FALLAS. *AK HASTA QUE SE APAGA MIENTRAS EST EN MOVIMIENTO. EL MISMO COMIENZ
... A CON UN LEVE TEMBLOR EN EL GUA Y EN SEGUNDOS SE APAGA. YA LLEVA DOS VISITAS AL DEALER PARA CORRECCIN DEL PROBLEMA, PERO RECIENTEMENTE, EL VIERNES, 5 DE NOVIEMBRE DE 2004, ME OCURRI UN SERIO PERCANCE BAJANDO UNA CUESTA. SE APAG EL MOTOR MIENTRAS BAJABAMOS LA CUESTA Y NO PUDE DETENERLO HASTA LLEGAR AL FINAL, O SEA BAJ APAGADO UNA DISTANCIA CONSIDERABLE. UNA DISTANCIA DURANTE LA CUAL MIS HIJOS Y YO PENSAMOS QUE NOS IBA PASAR LO PEOR. GRACIAS A DIOS PUDE CONTROLAR LA SITUACIN. HOY ES 8 DE NOVIEMBRE Y AN NO NOS HEMOS REPUESTO DEL SUSTO. NO ME HE ATREVIDO GUIAR EL CARRO OTRA VEZ. EN ESTOS MOMENTOS ESTOY EN NEGOCIACION CON EL DEALER PARA CORREGIR EL PROBLEMA DE MI AUTO POR TERCERA OCASIN YA QUE EL VEHICULO REBAS EL MILLAJE DE GARANTA POR ESCASAS 147 MILLAS. LES NARRO MI EXPERIENCIA POR SI HA SUCEDIDO LO MISMO CON OTRAS PERSONAS TOMEN CARTAS EN EL ASUNTO, YA QUE EN EL DEALER NO HAN ENCONTRADO LA RAZN PARA ESA FALLA. POR FAVOR AYUDENOS. YO NECESITO EL CARRO PARA IR A TRABAJAR Y PODER MANTENER A MIS HIJOS Y NO ES LOGICO QUE EN MENOS DE DOS AOS ME TENGA QUE QUEDAR A PIE CON UN CARRO QUE ESTOY PAGANDO MENSUALMENTE Y EL CUAL NO ME BRINDA SEGURIDAD. NECESITO QUE ALGUIEN ME ORIENTE. MI TELEFONO ES 1-787-392-0067Read more
Incident date: Nov 5, 2004
EN MARZO DEL 2003, ESTA SERVIDORA COMPRO UN AERIO SX GRIS DEL 2003 EN EL. CONCESIONARIO DE NIMAY SUSUKI EN VEGA BAJA, PUERTO RICO. AL LOS SEIS MESES. APROXIMADAMENTE DE ESTAR UTILIZANDO EL VEHICULO ESTE COMENZ A REFLEJAR FALLAS. *AK HASTA QUE SE APAGA MIENTRAS EST EN MOVIMIENTO. EL MISMO COMIENZ
... A CON UN LEVE TEMBLOR EN EL GUA Y EN SEGUNDOS SE APAGA. YA LLEVA DOS VISITAS AL DEALER PARA CORRECCIN DEL PROBLEMA, PERO RECIENTEMENTE, EL VIERNES, 5 DE NOVIEMBRE DE 2004, ME OCURRI UN SERIO PERCANCE BAJANDO UNA CUESTA. SE APAG EL MOTOR MIENTRAS BAJABAMOS LA CUESTA Y NO PUDE DETENERLO HASTA LLEGAR AL FINAL, O SEA BAJ APAGADO UNA DISTANCIA CONSIDERABLE. UNA DISTANCIA DURANTE LA CUAL MIS HIJOS Y YO PENSAMOS QUE NOS IBA PASAR LO PEOR. GRACIAS A DIOS PUDE CONTROLAR LA SITUACIN. HOY ES 8 DE NOVIEMBRE Y AN NO NOS HEMOS REPUESTO DEL SUSTO. NO ME HE ATREVIDO GUIAR EL CARRO OTRA VEZ. EN ESTOS MOMENTOS ESTOY EN NEGOCIACION CON EL DEALER PARA CORREGIR EL PROBLEMA DE MI AUTO POR TERCERA OCASIN YA QUE EL VEHICULO REBAS EL MILLAJE DE GARANTA POR ESCASAS 147 MILLAS. LES NARRO MI EXPERIENCIA POR SI HA SUCEDIDO LO MISMO CON OTRAS PERSONAS TOMEN CARTAS EN EL ASUNTO, YA QUE EN EL DEALER NO HAN ENCONTRADO LA RAZN PARA ESA FALLA. POR FAVOR AYUDENOS. YO NECESITO EL CARRO PARA IR A TRABAJAR Y PODER MANTENER A MIS HIJOS Y NO ES LOGICO QUE EN MENOS DE DOS AOS ME TENGA QUE QUEDAR A PIE CON UN CARRO QUE ESTOY PAGANDO MENSUALMENTE Y EL CUAL NO ME BRINDA SEGURIDAD. NECESITO QUE ALGUIEN ME ORIENTE. MI TELEFONO ES 1-787-392-0067Read more
Incident date: Apr 15, 2004
THE RIGHT FRONT RIMS HAVE BEEN REPLACED THREE TIMES. THE CONSUMER STATED THE RIMS BEND EASILY AND ALLOW AIR TO ESCAPE UPON THE SLIGHTEST IMPACT ON ROAD SURFACES. PLEASE PROVIDE DETAILS. *JB
Incident date: Jun 25, 2004
PURCHASE CAR MAY 13, 2004 HAD 18,000.00 MILES IT WAS A 2003 SUZUKI AERIO. WHEN I PURCHASED THE CAR I NOTICED A CLICKING, AND CLACKING NOISE WHEN YOU PUT THE CAR IN REVERSE OR MAKE A TURN. I WAS GOING OUT OF TOWN ON JUNE 25, 2004. I TOOK THE CAR TO GET SERVICE ON JUNE 23,2004, AND TO FOUND OUT
... WHAT WAS THAT CLACKING, AND CLICKING NOISE I WAS HEARING. AFTER THE MECHANIC TOOK A LOOK AT THE CAR HE TOLD ME HE COULD HEAR IT TO, AND THAT THE BALL BEARING NEEDED WORK HE SAID HE DID NOT HAVE THE PARTS IN AT THE TIME AND WOULD HAVE TO ORDER THEM, AND THAT IT WOULD BE IN TOMORROW. I WAS THEN TOLD HE NEEDED THE PROPER TOOLS TO WORK ON IT BUT IF I COULD BRING IT IN THAT FOLLOWING MONDAY HE WOULD THEN HAVE EVERYTHING HE NEEDED. I INFORMED HIM I WAS GOING OUT OF TOWN THAT FRIDAY, AND NEEDED BY THEN. HE TOLD ME HE DID NOT SEE ANY PROBLEM WITH ME DRIVING THE CAR OUT OF TOWN BECAUSE I HAD BEEN DRIVING IT, AND THAT IT WOULD BE FIND. ON OUR WAY TO SC THE CAR WENT OUT OF CONTROL. IT START ZIG ZAGING FROM ONE LANE TO THE NEXT. IT THEN FLIP OVER THREE TIMES ON LEVEL GOUND, AND LANDED ON THE TOP THE WHOLE FRONT AXEL FROM WHEEL ON DOWN WAS MISSING FROM THE CAR. MY NEPHEW WAS THROWN OUT THE WINDOW HAD TO HAVE EMERGECY SURGERY. THE DRIVER SUFFER CRACK VERTABRA, AND I SUFFERED INJURY TO MY EYE, HEAD, AND GLASS IN SKIN. MY SON WALKED AWAY WITH CUTS, AND LACERATIONS TO SKIN. I FORGOT TO MENTION THE MECHANIC DID SAY THERE WAS A RECALL ON THAT PARTICULAR PART OF THE CAR. THIS CAR IS VERY DANGEROUS VECHICLE, AND WOULD LIKE FOR SOMEONE TO INVESTERGATE THIS COMPLAINT. 770 478-5751*AKRead more
Crash
4 injured
Incident date: Jun 26, 2004
MY CAR HAS 25,000 MILES ON IT, WENT TO GET NEW TIRES PUT ON FOR THE FIRST TIME TO FIND OUT THAT 2 OF MY RIMS WERE CRACKED AND BENT. I DON'T DRIVE FAR OR ON BAD ROADS FOR THIS TO HAPPEN.*AK
Incident date: Jun 13, 2004
WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DUAL AIR BAGS DID NOT DEPLOY UPON IMPACT. AS A RESULT, THE PASSENGER SUFFERED SEVERE HEAD INJURIES. INSURANCE COMPANY STATED THAT "THE VEHICLE IS A TOTAL LOSS". THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONA
... L INFORMATION. *LARead more
Crash
1 injured
Incident date: Jun 5, 2004
WHEN DRIVING OVER ANY TYPE OF BUMP OR POTHOLE IN THE ROAD ALUMINUM RIM BENT. THE PART WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK *SC
Incident date: Mar 28, 2004
MY DAUGHTER WAS DRIVING MY 2003 SUZUKI AERIO WITH MY INFANT GRAND DAUGHTER IN THE CAR AND THE RIM SNAPPED IN 2 PIECES AND THE WHOLE WHEEL FELL OFF AND THE CAR SLIP 175 FEET ON THE ROTOR. WHEN TAKEN TO THE DEALER FOR REPAIR I WAS TOLD THAT THIS WAS NOT A DEFECT AND I HAD TO PAY OUT OF POCKET FOR ALL
... THE DAMAGES INCLUDING THE BODY WORK. I WAS WITHOUT A VEHICLE FOR OVER 30 DAYS NO RENTAL CAR AND MY DAUGHTER'S BACK WAS INJURED IN THE ACCIDENT. ALSO THE BRAKE LIGHT KEEPS RANDOMLY LIGHTING UP AND GOING OUT AND NO ONE SEEMS ABLE TO FIGURE OUT WHY. *LARead more
Crash
1 injured
Incident date: Apr 1, 2004
AT APPROX. 23,000 MILES FRONT RIGHT WHEEL BEARING FAILED. WITH IN 20 MILES AFTER REPAIR FAILED AGAIN, AND HAS DONE SO FOR THE NEXT FIVE WHEEL BEARINGS. THE DEALER & OR SUZUKI REPRESENITIVES DON'T NOT KNOW WHAT TO DO WITH THIS SITUATION, ON THIS 2003 SUZUKI. THIS CAR IS STILL UNDER WARRANTY I FEEL TH
... EY ARE STALLING HOPING TO WARE ME DOWN.Read more
Incident date: Mar 15, 2004
GEAR DOESN'T SHIFT UNTIL REACHING 60 MPH. DEALER STATES THAT IS NORMAL PROCEDURE. *AK
Incident date: Feb 15, 2004
ALUMINIUM RIM FAILURE ON 2003 SUZUKI AERIO - RIM MANUFACTURERED BY ENKEI.AUGHTER REALIZED SOMETHING DID NOT FEEL RIGHT ON CAR AND TOLD HER TO TAKE IT TO LOCAL TIRE SHOP WE TRADE AT.TIRE SHOP SAID SHE COULD HAVE GOT IN A SERIOUS ACCIDENT IF SHE HAD NOT TAKEN IT IN.RIM CRACKED ON INBOARD SIDE AND CHUN
... K CAME OFF.TIRE DEALER SAID APPEARS RIM HAD STRESS CRACK AND PIECE CAME OFF, RECOMMENDED THAT WE HAVE IT CHECKED BY A METALURGIST.*AKRead more
Incident date: Dec 11, 2003
WHILE DRIVING AT 30 MPH CLUTCH FAILED. DEALER AND MANUFACTURER STATED IT WAS CONSUMER'S PROBLEM, CLUTCH WAS NOT COVERED UNDER WARRANTY. *AK
Incident date: Jul 1, 2003
PAINT CHIPS VERY EASILY. *JB