2010 SUTPHEN PUMPERS/RESCUE Recalls, Complaints & Safety

ENGINE AND ENGINE COOLING

Defect Description

SUTPHEN CORPORATION (SUTPHEN) IS RECALLING CERTAIN MODEL YEAR 2010 SL75 AND MODEL YEAR 2010-2011 PUMPERS AND RESCUE FIREFIGHTING VEHICLES, EQUIPPED WITH A CUMMINS ISB, ISX, OR DIESEL ENGINE THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CO... Read more

Consequence

IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy

SUTPHEN IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR SUTPHEN AT 1-866-287-5549.

12 vehicles affected

Manufacturer: SUTPHEN CORPORATION

No complaints found for this vehicle.

NHTSA Safety Investigations — SUTPHEN PUMPERS/RESCUE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ — Closed — Model Year: 2010

Aerial Fire Apparatus Cable Failure

On May 22, 2013 the Office of Defects Investigation (ODI) opened a Preliminary Evaluation investigation (PE13-017) on Sutphen SPH aerial ladder bucket equipped emergency vehicles for cable failures resulting in unintended bucket retraction.This investigation was closed November 19, 2013 when Sutphen... submitted a safety recall 13V-565.At the time of the recall, Sutphen believed the failures were a result of poor maintenance.Sutphen conducted a remedy program where they inspected all of the subject vehicles, repaired any damaged aerial ladder components and trained the owners on the proper maintenance of the equipment.Since the closing of PE13-017, ODI has been made aware (through media reports) of three post recall failures that resulted in 6 injuries.These failures occurred following the implementation of the 13V-565 recall remedy on the subject vehicles.On August 6th, 2014 ODI opened this Recall Query (RQ14-003) on the same Sutphen Corporation SPH aerial ladder bucket equipped emergency vehicles based on the three additional aerial ladder bucket failures.On September 4th, 2014 an ODI investigator, Sutphen engineers, a Hall County technical representative and County Commissioner conducted an inspection of a failed subject vehicle in Atlanta, Georgia.The Fire truck and aerial device were impounded and secured in the maintenance shop where all parties were able to conduct an inspection of the failed components.The Hall county representatives extended the aerial ladder bucket for the ODI and Sutphen inspectors to take measurements and pictures.Also, the failed cables were laid out on the garage floor for inspection. On October 18th 2014, Sutphen purchased the subject fire truck from Hall County for additional analysis and later decided to conduct an additional Safety Recall.Sutphen determined the root cause of the unintended retraction of the aerial ladder bucked was a failure of the cables which extend and retract the ladder.Subsequently a field retrofit kit was developed, analyzed, and tested to ensure that in-service aerials could be restored to a safe operating configuration.This is accomplished by increasing both the size and strength of the cables and limiting the maximum hydraulic pressure in the extension system. This new modification kit will update the field units to meet Sutphen's standards and exceed NFPA requirements.This investigation is closed with safety recall 14V-718.Read more

SUTPHEN PUMPERS/RESCUE — All Years Overview

Complete safety history for the SUTPHEN PUMPERS/RESCUE across all model years (2010–2011).

2 Total Recalls

0 Total Complaints

1 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

SUTPHEN PUMPERS/RESCUE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2011	1	0	View
2010 (current)	1	0

Other SUTPHEN Models

Model	Recalls	Complaints
SPH 100	38	3	View
FIRE TRUCK	31	0	View
SPI 112	24	0	View
SAI 110	24	0	View
SP 110	20	0	View
CHASSIS	16	1	View
SP70	5	0	View
SL75	5	0	View

Vehicle Safety

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Infrastructure

Public Health

2010 SUTPHEN PUMPERS/RESCUE

NHTSA Safety Investigations — SUTPHEN PUMPERS/RESCUE

SUTPHEN PUMPERS/RESCUE — All Years Overview

SUTPHEN PUMPERS/RESCUE — Year by Year

Other SUTPHEN Models