2015 SUBARU XV CROSSTREK HYBRID
0 recalls — 4 complaints — 67 TSBs — 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 3 |
| POWER TRAIN | 1 |
ELECTRICAL SYSTEM
Apr 21, 2019
Incident date: Apr 3, 2019
ON TWO DIFFERENT OCCASIONS, THE ENGINE SHUT OFF UNEXPECTEDLY AND I HAD TO TURN OFF THE ENGINE AND RESTART THE CAR (PER INSTRUCTIONS ON THE NAVIGATION SCREEN). THE FIRST TIME I WAS ABLE TO CREEP TO THE SIDE OF THE ROAD & RESTART THE CAR. THE SECOND TIME, I WAS AT A STOP LIGHT AND WAS ABLE TO RESTAR... Read more
POWER TRAIN
Aug 13, 2018
Incident date: May 30, 2017
WHEN THE CAR IS STOPPED AND BEGINNING TO PROCEED AGAIN, IT WILL BUCK, STAGGER SOMETIMES SLAM INTO GEAR, SOMETIMES THE GEAR DOESNT ENGAGE, WHEN I AM APPLYING BRAKES IT WILL ALSO HAPPEN JUST ABOUT STALLING OR IT WILL JUMP FORWARD- THIS HAPPENS ON ALL ROADS AND MY DRIVEWAY. No airbag failure, was repl... Read more
ELECTRICAL SYSTEM
Jul 25, 2018
Incident date: May 22, 2018
DRIVER AND PASSENGER WINDOWS NOT FUNCTIONING NORMALLY AFTER 38,000 MILES. DRIVER SIDE WILL AUTO DOWN, BUT WILL ONLY ROLL UP A FEW INCHES AT A TIME. PASSENGER SIDE WINDOW CONTROLS FAIL ON DRIVER SIDE BUT DOWN FUNCTIONALITY WORK ON PASSENGER SIDE HOWEVER UP FUNCTION FAILS AND WINDOW STAYS STUCK OPEN.
ELECTRICAL SYSTEM
May 18, 2018
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK HYBRID. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROTTEN EGG ODOR EMERGING FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BATTERY WAS L... Read more
NHTSA Safety Ratings — 2015 SUBARU XV CROSSTREK HYBRID
2015 Subaru XV Crosstrek Hybrid SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2015 SUBARU XV CROSSTREK HYBRID
67 manufacturer communications from 32 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 21 |
| 110000 ELECTRICAL SYSTEM | 14 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 2 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 2 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 2 |
01-168-09R
Aug 1, 2023
350000 EQUIPMENT
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
01-168-09R
Aug 1, 2023
170000 LATCHES/LOCKS/LINKAGES
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
01-168-09R
Aug 1, 2023
110000 ELECTRICAL SYSTEM
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
15-285-21R
Jul 13, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
15-285-21R
Jul 13, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
15-285-21R
Jul 13, 2023
350000 EQUIPMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
15-285-21R
Jul 13, 2023
110000 ELECTRICAL SYSTEM
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
15-285-21R
Mar 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
15-285-21R
Mar 23, 2023
350000 EQUIPMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
15-285-21R
Mar 23, 2023
110000 ELECTRICAL SYSTEM
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
01-167-08R
Aug 23, 2022
350000 EQUIPMENT
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
15-302-22
Aug 23, 2022
350000 EQUIPMENT
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
15-302-22
Aug 23, 2022
110000 ELECTRICAL SYSTEM
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Aug 12, 2022
350000 EQUIPMENT
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
15-192-22R
Mar 18, 2022
110000 ELECTRICAL SYSTEM
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
15-177-14R
Jun 25, 2021
110000 ELECTRICAL SYSTEM
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation a??Gen 2a?? and a??Gen 2.1a?? F10 Navigation and Display Audio systems.
01-167-08R
Jun 17, 2021
350000 EQUIPMENT
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models
01-167-08R
Jun 17, 2021
110000 ELECTRICAL SYSTEM
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models
09-51-08R
Jun 7, 2021
350000 EQUIPMENT
This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure.
09-51-08R
Jun 7, 2021
060000 ENGINE AND ENGINE COOLING
This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure.
14-22-16R
Feb 1, 2021
350000 EQUIPMENT
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
01-168-09R
Jan 4, 2021
350000 EQUIPMENT
The purpose of this bulletin is to provide replacement key and immobilizer information.
01-168-09R
Jan 4, 2021
110000 ELECTRICAL SYSTEM
The purpose of this bulletin is to provide replacement key and immobilizer information.
14-22-16R
Aug 4, 2020
350000 EQUIPMENT
Special Service Tools Cross Reference List.
01-181-20
Apr 30, 2020
350000 EQUIPMENT
All Models (Vehicle Cleaning- COVID-19Best Practices)
15-172-14R
Aug 23, 2019
110000 ELECTRICAL SYSTEM
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
15-172-14R
Aug 23, 2019
350000 EQUIPMENT
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Subaru Tech Tips
May 21, 2019
350000 EQUIPMENT
Subaru Service and Technical Support Line Newletter.
14-22-16R
May 6, 2019
350000 EQUIPMENT
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
16-94-15R
Jul 9, 2018
350000 EQUIPMENT
This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric moto
16-94-15R
Jul 9, 2018
110000 ELECTRICAL SYSTEM
This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric moto
16-94-15R
Jul 9, 2018
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric moto
16-94-15R
Jul 9, 2018
060000 ENGINE AND ENGINE COOLING
This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric moto
16-94-15R
Jul 9, 2018
060000 ENGINE (PWS)
HYBRID MODELS ONLY. This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter
07-126-17
Dec 21, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
HYBRID MODELS ONLY. This Service Information bulletin provides a precaution regarding the diagnosis of DTC P0A1D.
16-108-17
Jun 28, 2017
060000 ENGINE AND ENGINE COOLING
In conjunction with current TSB 16-94-15R, this bulletin provides a new service procedure for repairing the drive motor case assembly. Previously, failure of the non-serviceable o-rings on the electric oil pump relief valve located inside
16-104-17R
Mar 30, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a "bump" feeling from the CVT. The bump feeling has been reported to occur after the C
16-104-17R
Mar 30, 2017
100000 POWER TRAIN
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a "bump" feeling from the CVT. The bump feeling has been reported to occur after the C
15-193-16R
Nov 29, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new proced
15-193-16R
Nov 29, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new proced
01-168-09R
Nov 16, 2016
350000 EQUIPMENT
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
01-168-09R
Sep 30, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
169415R
Aug 12, 2016
350000 EQUIPMENT
This bulletin provides a diagnosis and repair procedure for DTC P172A and/or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor.
169415R
Aug 12, 2016
110000 ELECTRICAL SYSTEM
This bulletin provides a diagnosis and repair procedure for DTC P172A and/or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor.
169415R
Aug 12, 2016
070000 FUEL SYSTEM, GASOLINE
This bulletin provides a diagnosis and repair procedure for DTC P172A and/or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor.
169415R
Aug 12, 2016
060000 ENGINE AND ENGINE COOLING
This bulletin provides a diagnosis and repair procedure for DTC P172A and/or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor.
15-177-14R
May 18, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
15-177-14R
May 18, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
16-94-15R
Oct 22, 2015
353000 EQUIPMENT:ELECTRICAL
THIS BULLETIN PROVIDES A DIAGNOSIS AND REPAIR PROCEDURE FOR DTC P172A AND / OR P0B0B. WHEN EITHER OF THESE DTCS IS STORED, A LEAKING O-RING WHICH SEALS THE ELECTRIC OIL PUMP RELIEF VALVE MAY ALLOW CVT FLUID TO ENTER THE PUMP?S ELECTRIC MOTO
16-94-15R
Sep 8, 2015
110000 ELECTRICAL SYSTEM
THIS BULLETIN PROVIDES A DIAGNOSIS AND REPAIR PROCEDURE FOR DTC P172A AND / OR P0B0B. WHEN EITHER OF THESE DTCS IS STORED, A LEAKING O-RING WHICH SEALS THE ELECTRIC OIL PUMP RELIEF VALVE MAY ALLOW CVT FLUID TO ENTER THE PUMP?S ELECTRIC MOTO
16-94-15
Jul 30, 2015
110000 ELECTRICAL SYSTEM
THIS BULLETIN PROVIDES A DIAGNOSIS AND REPAIR PROCEDURE FOR DTC P172A AND / OR P0B0B. WHEN EITHER OF THESE DTCS IS STORED, A LEAKING O-RING WHICH SEALS THE ELECTRIC OIL PUMP RELIEF VALVE MAY ALLOW CVT FLUID TO ENTER THE PUMP?S ELECTRIC MOTO
15-176-14R
Mar 30, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE AUDIO VOLUME LEVEL DECREASING WHEN SLOWING THE VEHICLE FROM SPEEDS ABOVE 25 MPH BY APPLYING THE BRAKE. THE CONDITION OCCURS WHEN LISTENING TO AN FM RADIO STATIO
15-176-14R
Mar 30, 2015
030000 BRAKES (PWS)
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE AUDIO VOLUME LEVEL DECREASING WHEN SLOWING THE VEHICLE FROM SPEEDS ABOVE 25 MPH BY APPLYING THE BRAKE. THE CONDITION OCCURS WHEN LISTENING TO AN FM RADIO STATIO
18-177-15
Mar 2, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
1517214R
Nov 25, 2014
350000 EQUIPMENT
Exchange Component Identification and procedures
PDIChecklist
Oct 6, 2014
350000 EQUIPMENT
The 2015MY Dealer PDI Checklist Has Been Revised
1517214
Sep 26, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Exchange Component Identification and prcedures
0116809R
Jul 17, 2014
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Replacement Key and Immobilizer Info
139714
May 6, 2014
980000 UNKNOWN OR OTHER
Paint Coding Information
07-83-14
Mar 12, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DIAGNOSTICS FOR DTC B1500 AND U1500
Announcements-2
Mar 7, 2014
061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
Service-6
Dec 20, 2013
350000 EQUIPMENT
Information Regarding the XV Crosstrek Hybrid High Voltage Insulation Gloves and Leather Protection Gloves
GR81100EST
Sep 11, 2013
110000 ELECTRICAL SYSTEM
Using The Subaru / Midtronics GR8-1100 EST Battery Diagnostic Stations And EXP WiFi Upgrade Packs
0214013
Apr 25, 2013
060000 ENGINE AND ENGINE COOLING
Oil Filler Cap Gasket Coming Unseated
WQE41-1
Feb 19, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Puddle Light Recall
WQE41-1
Feb 19, 2013
980000 UNKNOWN OR OTHER
Puddle Light Recall
0117113
Jan 10, 2013
353000 EQUIPMENT:ELECTRICAL
Additional PDI Procedure for Installation of Tie-Down Hole Plugs
SUBARU XV CROSSTREK HYBRID — All Years Overview
Complete safety history for the SUBARU XV CROSSTREK HYBRID across all model years.
0
Total Recalls
16
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
SUBARU XV CROSSTREK HYBRID — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2015 (current) | 0 | 4 | |
| 2014 | 0 | 12 | View |