2012 STERLING 9500
2 recalls — 0 complaints — 75 TSBs
12V405000 Aug 16, 2012
EQUIPMENT
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks wh... Read more
Consequence
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
12V074000 Feb 28, 2012
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT ... Read more
Consequence
A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy
DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
No complaints found for this vehicle.
Technical Service Bulletins — 2012 STERLING 9500
75 manufacturer communications from 71 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 38 |
| 060000 ENGINE (PWS) | 8 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 090000 FUEL SYSTEM, OTHER | 4 |
| 350000 EQUIPMENT | 3 |
| 070000 FUEL SYSTEM, GASOLINE | 3 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 2 |
| 080000 FUEL SYSTEM, DIESEL | 2 |
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
15TS3
Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
16-011
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-009R
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-008
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-007
Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15-029
Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-028A
Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
902-15
Sep 2, 2015
060000 ENGINE (PWS)
902-15 Symptom Diagnosis - Oil Leaks
18SP724
Sep 1, 2015
080000 FUEL SYSTEM, DIESEL
EPA07 DD15/16 Three-Filter Fuel System
18SP724
Sep 1, 2015
070000 FUEL SYSTEM, GASOLINE
EPA07 DD15/16 Three-Filter Fuel System
15-017
May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-016
May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15-015
May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15CSA9
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA4
Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010
Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010
Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009 New Detroit Standard Diagnostic Times
15-009
Mar 16, 2015
060000 ENGINE (PWS)
15-009 New Detroit Standard Diagnostic Times
15-009 - Detroit
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15TL5
Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4
Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4
Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14-036
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-036-DLR DTNA & JAD Highlights - Q3
14-038
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040
Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A
Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9
Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14-017R
Aug 11, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-017R Revised: Detroit Addition of Admin Time
14-029
Aug 4, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-029 New Detroit Standard Diagnostic Times
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14-028
Jul 28, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-028 Remy Extended Coverage Direct File
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
14-027
Jul 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026
Jul 21, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-026-DLR SelecTruck Warranty Enhancements
ICI14-013
Jul 15, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ICI14-013-DLR FL655 - Revised Interim Bulletin
715-14
Jul 15, 2014
060000 ENGINE AND ENGINE COOLING
715-14 Symptom Diagnostics - Coolant Los
14-024
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
14-022
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-023 Detroit Axles Pre-Approval Changes
714-14
Jul 14, 2014
060000 ENGINE (PWS)
714-14 Symptom Diagnostics - Low Engine Compression
712-14
Jul 12, 2014
060000 ENGINE AND ENGINE COOLING
712-14 Engine Coolant Temperature
0228-14
Feb 28, 2014
060000 ENGINE (PWS)
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14
Feb 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
Feb 19, 2014
090000 FUEL SYSTEM, OTHER
0219-14 Metal in Fuel
0215-14
Feb 15, 2014
090000 FUEL SYSTEM, OTHER
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0202-14
Feb 2, 2014
090000 FUEL SYSTEM, OTHER
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14
Feb 1, 2014
060000 ENGINE (PWS)
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14
Feb 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0233-14 SPN 51 FMI 2 - All Years
12-040
Dec 24, 2012
162000 STRUCTURE:BODY
12-040-DLR Roof Fairing Removal Program
12-039
Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
ICI12-027
Dec 18, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ICI12-027-DLR Interim FL631 Ending - Final Recall to Begin
12-038
Dec 10, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
12CSA30
Dec 5, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12CSA30 Power Service Literature Comments
FL631
Dec 1, 2012
350000 EQUIPMENT
FL631-DLR Perpendicular Aluminum Air Tank Mounting Brackets
12-033
Nov 2, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-033-DLR Over the Counter No Hassle Warranty (OTC)
12-027
Sep 25, 2012
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12-027-DLR Detroit and Alliance like Batteries are now interchangeable
12-022
Aug 1, 2012
980000 UNKNOWN OR OTHER
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
STERLING 9500 — All Years Overview
Complete safety history for the STERLING 9500 across all model years (2006–2013).
38
Total Recalls
1
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths