2007 STERLING 360
3 recalls — 4 complaints — 80 TSBs
12V576000 Dec 11, 2012
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Trucks North America is recalling certain model year 2007 Sterling 360 trucks manufactured from January 25, 2006, through January 22, 2007; and equipped with an EPA04 4M50 engine. The fuel lines may crack due to an improper manufacturing process. Additionally, the fuel pipe flare nuts may ... Read more
Consequence
Cracked fuel pipes or loose fuel pipe flare nuts may leak fuel. A fuel leak in the presence of an ignition source may result in a vehicle fire.
Remedy
Daimler will notify owners, and dealers will inspect the fuel lines and tighten or replace them as needed, free of charge. The safety recall began on February 5, 2013. Owners may contact Daimler Trucks at 1-800-547-0712.
09V452000 Nov 24, 2009
EQUIPMENT
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 STERLING 360 VEHICLES. THE WEATHER RESISTANCE PROPERTIES OF THE AIR INTAKE DUCT RUBBER CUSHIONS IS INSUFFICIENT. DURING NORMAL VEHICLE OPERATION, THE RUBBER CUSHIONS DETERIORATE AND CRACK.
Consequence
ALL OF THE RUBBER CUSHIONS COULD CRACK, ALLOWING THE AIR INTAKE DUCT TO FALL OFF OF THE TRUCK INCREASING THE RISK OF CRASH.
Remedy
DEALERS WILL REPLACE ALL OF THE AIR INTAKE DUCT RUBBER CUSHIONS WITH COMPONENTS MANUFACTURED TO PROPER SPECIFICATIONS. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
07V009000 Jan 16, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
ON CERTAIN TRUCKS, THE VACUUM HOSE MAY HAVE BEEN MANUFACTURED WITH INSUFFICIENT WALL THICKNESS ALLOWING THE HOSE TO COLLAPSE DURING NORMAL VEHICLE OPERATION. COLLAPSE OF THE VACUUM HOSE COULD REDUCE BRAKE BOOSTER EFFECTIVENESS.
Consequence
REDUCED BRAKE BOOSTER EFFECTIVENESS COULD RESULT IN INCREASED VEHICLE STOPPING DISTANCE AND POTENTIALLY LEAD TO A VEHICLE CRASH OR PERSONAL INJURY.
Remedy
DEALERS WILL REPLACE THE VACUUM HOSE FREE OF CHARGE. THE RECALL BEGAN ON APRIL 20, 2007. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
Complaint Statistics
4 total complaints
2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL SYSTEM, OTHER | 2 |
| FUEL SYSTEM, DIESEL | 2 |
FUEL SYSTEM, DIESEL
Feb 28, 2013
Incident date: Feb 1, 2013
STERLING 360. CONSUMER WRITES IN REGARDS TO RECALL NOTICE AND REQUESTS ASSISTANCE WITH TRANSPORTATION COST TO FIX VEHICLES. *SMD THE CONSUMER REQUESTED TO HAVE SOMEONE COME TO THE FACILITY TO REPAIR THE TRUCKS, AS THE TIME TO GET TO THE DEALER WAS WELL OVER THREE HOURS.
FUEL SYSTEM, OTHER
Feb 28, 2013
Incident date: Feb 1, 2013
STERLING 360. CONSUMER WRITES IN REGARDS TO RECALL NOTICE AND REQUESTS ASSISTANCE WITH TRANSPORTATION COST TO FIX VEHICLES. *SMD THE CONSUMER REQUESTED TO HAVE SOMEONE COME TO THE FACILITY TO REPAIR THE TRUCKS, AS THE TIME TO GET TO THE DEALER WAS WELL OVER THREE HOURS.
FUEL SYSTEM, DIESEL
Jan 28, 2010
Incident date: Jul 16, 2008
ENGINE CAUGHT FIRE TW*
Fire
FUEL SYSTEM, OTHER
Jun 5, 2008
Incident date: Apr 25, 2008
STERLING TOW TRUCK STARTED ON FIRE, THE TURBO BLEW. *TR
Fire
Technical Service Bulletins — 2007 STERLING 360
80 manufacturer communications from 75 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 38 |
| 060000 ENGINE (PWS) | 7 |
| 070000 FUEL SYSTEM, GASOLINE | 5 |
| 350000 EQUIPMENT | 5 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 090000 FUEL SYSTEM, OTHER | 4 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 3 |
| 355100 EQUIPMENT:OTHER:LABELS | 1 |
WI21-008
Apr 6, 2021
350000 EQUIPMENT
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
sbh00022
Feb 28, 2019
350000 EQUIPMENT
Reminder: Paper Service Bulletin Mailings Are Discontinued
sbh0006
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
sbh0002
Jun 17, 2017
350000 EQUIPMENT
Technical Publications Ordering
sbh0002
Jun 17, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Publications Ordering
15TS3
Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
16-011
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-008
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007
Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15-028A
Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
15-029
Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-017
May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-015
May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15-016
May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA9
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA4
Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010
Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-010
Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-009 - Detroit
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15-009
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009 New Detroit Standard Diagnostic Times
15-009
Mar 16, 2015
060000 ENGINE (PWS)
15-009 New Detroit Standard Diagnostic Times
15TL5
Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4
Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4
Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14-036
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-036-DLR DTNA & JAD Highlights - Q3
14-038
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040
Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-038A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-040A
Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14WO-9
Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14-017R
Aug 11, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-017R Revised: Detroit Addition of Admin Time
14-029
Aug 4, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-029 New Detroit Standard Diagnostic Times
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14-028
Jul 28, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-028 Remy Extended Coverage Direct File
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
14-027
Jul 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026
Jul 21, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-026-DLR SelecTruck Warranty Enhancements
715-14
Jul 15, 2014
060000 ENGINE AND ENGINE COOLING
715-14 Symptom Diagnostics - Coolant Los
ICI14-013
Jul 15, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ICI14-013-DLR FL655 - Revised Interim Bulletin
714-14
Jul 14, 2014
060000 ENGINE (PWS)
714-14 Symptom Diagnostics - Low Engine Compression
14-023
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-023 Detroit Axles Pre-Approval Changes
14-024
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
14-022
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
712-14
Jul 12, 2014
060000 ENGINE AND ENGINE COOLING
712-14 Engine Coolant Temperature
54-68
Jul 1, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
54-68 - Cadex Battery Tester Printer Not Operating
0228-14
Feb 28, 2014
060000 ENGINE (PWS)
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14
Feb 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
Feb 19, 2014
090000 FUEL SYSTEM, OTHER
0219-14 Metal in Fuel
0215-14
Feb 15, 2014
090000 FUEL SYSTEM, OTHER
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0202-14
Feb 2, 2014
090000 FUEL SYSTEM, OTHER
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0233-14
Feb 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0233-14 SPN 51 FMI 2 - All Years
0229-14
Feb 1, 2014
060000 ENGINE (PWS)
0229-14 Symptom Based Diagnostics - Oil Separator
FINAL-Fusobullet
Feb 1, 2013
070000 FUEL SYSTEM, GASOLINE
FINAL-Fusobulletin-30-JAN-2013
12C4
Feb 1, 2013
070000 FUEL SYSTEM, GASOLINE
Owner -Notification-12C4-31-JAN-2013
12C4
Jan 1, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Owner_Notification_12C4_31-JAN-2013
FINAL Fusobullet
Jan 1, 2013
070000 FUEL SYSTEM, GASOLINE
FINAL_Fusobulletin_30-JAN-2013_
12-039
Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040
Dec 24, 2012
162000 STRUCTURE:BODY
12-040-DLR Roof Fairing Removal Program
12-038
Dec 10, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
12CSA30
Dec 5, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12CSA30 Power Service Literature Comments
12-027
Sep 25, 2012
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12-027-DLR Detroit and Alliance like Batteries are now interchangeable
12-022
Aug 1, 2012
980000 UNKNOWN OR OTHER
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
SB-49-13
Mar 1, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
DAIMLER TRUCKS: THERE ARE NEW CGI BELLOWS, BECAUSE THE CURRENT ONES ARE PRONE TO FAILURE. *RM
STERLING 360 — All Years Overview
Complete safety history for the STERLING 360 across all model years (2007–2009).
8
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths