2017 SPARTAN METROSTAR
13 recalls — 2 complaints — 34 TSBs
19V828000 Nov 19, 2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
Marion Body Works Inc. (Marion Body Works) is recalling certain 2005-2020 Emergency Response Gladiator and Metrostar vehicles equipped with pneumatically-controlled automatic tire chain systems. The air pressure control lines may not be pressure-protected.
Consequence
Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
Remedy
Marion Body Works will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began November 22, 2019. Owners may contact Marion Body Works customer service at 1-715-754-5261 or Spartan cust... Read more
19V674000 Sep 23, 2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2004-2020 Emergency Response Gladiator and Spartan vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected. As such, these vehicles fail to comply with the requirem... Read more
Consequence
Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
Remedy
Spartan will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began October 4, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is... Read more
19V523000 Jul 12, 2019
STEERING:HYDRAULIC POWER ASSIST SYSTEM
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the st... Read more
Consequence
A loss of power steering assist increases the risk of a crash.
Remedy
Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
19V268000 Apr 2, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Precision Industries (Precision) is recalling certain 2017-2018 Emergency Vehicles built on Spartan Metrostar chassis and equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pr... Read more
Consequence
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Precision will notify owners, and dealers will replace the lights, free of charge. The recall began June 12, 2019. Owners may contact Precision Industries customer service at 1-573-346-8387.
18V932000 Dec 26, 2018
SERVICE BRAKES, AIR
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2011-2019 Emergency Response Gladiator and Metro Star vehicles built into fire apparatus and equipped with tandem axles, drum brakes at the rear axles and Electronic Stability Control (ESC). Vehicles with this configuration may have a delay in their... Read more
Consequence
A delay in the brakes releasing may hinder vehicle movement, increasing the risk of a crash.
Remedy
Spartan will notify owners, and dealers will re-route a portion of the brake system to bring the vehicle into compliance, free of charge. The recall began February 22, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18038.
18V691000 Oct 3, 2018
EQUIPMENT
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2001-2019 Spartan MetroStar and Gladiator emergency vehicles. The mounting fasteners for the Emergency Medical Service (EMS) cabinets may not be the correct size, allowing the cabinets to break free from their mountings in the event of a crash.
Consequence
If the EMS cabinets become loose during a crash, the cabinets may become projectiles, increasing the risk of injury.
Remedy
Spartan will notify owners, and dealers will replace the incorrect size fasteners with the correct fasteners, free of charge. The recall began November 30, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18030.
18V654000 Sep 21, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2017-2019 Spartan MetroStar and Gladiator emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Consequence
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Spartan will notify owners, and dealers will replace the brake lights, free of charge. The recall is expected to begin October 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18026.
18V424000 Jun 25, 2018
ELECTRICAL SYSTEM
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2009-2018 Gladiator and MetroStar emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.
Consequence
A loss of power to the pump control module can cause a loss of water pressure for fighting fires, thereby increasing the risk of injury.
Remedy
Spartan will notify owners, and dealers will replace the solenoids, free of charge. The recall began on August 7, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18019.
18V350000 May 29, 2018
SERVICE BRAKES, AIR
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2001-2018 Spartan Gladiator, Diamond, MetroStar, and Advantage emergency response vehicles. The affected vehicles may not be equipped with a pressure protection valve installed between the air reservoir and the lubrication control module. If the ai... Read more
Consequence
A loss of air to the air brake system could increase the risk of a crash.
Remedy
Spartan will notify owners, and dealers will inspect the vehicles and install a pressure protection valve, as necessary, free of charge. The recall began on June 26, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18017.
17V722000 Nov 16, 2017
EQUIPMENT
Defect Description
Spartan Motors USA (Spartan) is recalling 2014-2017 Spartan Gladiator and MetroStar emergency response vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and t... Read more
Consequence
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy
Spartan will notify owners and Hale service providers will install a remedy kit, free of charge. The recall began on December 11, 2017. Owners may contact Spartan customer service at 1-800-543-5008 or Hale customer service at 1-800-533-3569. Spartan's number for this recall is 17028.
17V294000 May 1, 2017
PARKING BRAKE
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2008-2017 Gladiator and MetroStar emergency response vehicles equipped with a supplemental park brake system (SPBS). The directions to activate the SPBS incorrectly state to "Pull" the actuation knob, when it should say "Push."
Consequence
If the operator follows the incorrect directions and believes that the supplemental front park brake is applied when it is not, the vehicle may unexpectedly roll, increasing the risk of a crash.
Remedy
Spartan will notify owners and supply a new actuator control knob with the correct directions, free of charge. The recall began on May 22, 2017. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 17009.
17V160000 Mar 13, 2017
SUSPENSION:FRONT:CONTROL ARM
Defect Description
Spartan Motors USA (Spartan) is recalling certain 2011-2017 Gladiator, 2016-2017 MetroStar, 2012-2018 K2, 2011-2018 K3, 2017-2018 K4, and 2011-2017 MM vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
Spartan will notify owners, and dealers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on March 24, 2017. Owners may contact Spartan customer service at 1-800-543-4277. Spartan's number for this recall is 17004.
16V676000 Sep 19, 2016
STEERING:HYDRAULIC POWER ASSIST:PUMP
Defect Description
Spartan Motors USA (Spartan) is recalling certain model year 2010-2017 Emergency Response K3, Metrostar, and Gladiator emergency response chassis cabs and motor home chassis manufactured April 12, 2010, to August 31, 2016. The affected vehicles have a power steering pump that may have an occasional... Read more
Consequence
An intermittent loss of power steering assist could increase the risk of a crash.
Remedy
Spartan will notify owners, and dealers will replace the power steering pumps, free of charge. The recall began on October 11, 2016. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 16022.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 1 |
| SEAT BELTS | 1 |
AIR BAGS
Jul 29, 2021
Incident date: Feb 13, 2018
Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets ... Read more
SEAT BELTS
Jul 29, 2021
Incident date: Feb 13, 2018
Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets ... Read more
Technical Service Bulletins — 2017 SPARTAN METROSTAR
34 manufacturer communications from 19 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 2 |
| 020000 SUSPENSION | 2 |
| 160000 STRUCTURE | 2 |
| 162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | 2 |
| 162300 STRUCTURE:BODY:DOOR | 2 |
TSB23-540-001
Dec 21, 2023
330000 INTERIOR LIGHTING
This service bulletin is about certain vehicles equipped with 92 inch or longer roof mounted light bars that could experience fracture of the light bar mounting brackets, as well as provides instructions to replace the light bar bracket wit
TSB23-260-001
Dec 11, 2023
010000 STEERING
This service bulletin is about the power steering fluid level sensor could exhibit leaks where sensor seals against power steering reservoir and provides instructions on replacing current power steering level sensor with improved sensor des
CSB22-250-001A
May 25, 2023
160000 STRUCTURE
This service bulletin is about front suspension could experience a loss of dampening due to lower shock eye position and provides instructions to replace the lower shock mount and bolt. Revision to the previous bulletin released.
CSB22-250-001A
May 25, 2023
020000 SUSPENSION
This service bulletin is about front suspension could experience a loss of dampening due to lower shock eye position and provides instructions to replace the lower shock mount and bolt. Revision to the previous bulletin released.
TSB21250003
Jul 28, 2021
350000 EQUIPMENT
This service bulletin provides instructions to replace with new height control valves for front IFS height control valves that may fail.
TSB21250003
Jul 28, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides instructions to replace with new height control valves for front IFS height control valves that may fail.
TSB20-210-001
Oct 21, 2020
200000 WHEELS
This service bulletin provides instructions for replacing galvanized nuts identified as not meeting proper clamp load.
TSB19-330-003
May 9, 2019
100000 POWER TRAIN
This service bulletin provides a solution if the pump shift valve exhausts system air pressure when pilot pressure is reduced.
TSB17-110-001A
Jan 25, 2019
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
This service bulletin amends the previously reported service bulletin that provides instructions on how to replace the door hinges on affected models of emergency response chassis cabs in the event the as built hinge deforms. The amendment
TSB17-110-001A
Jan 25, 2019
162300 STRUCTURE:BODY:DOOR
This service bulletin amends the previously reported service bulletin that provides instructions on how to replace the door hinges on affected models of emergency response chassis cabs in the event the as built hinge deforms. The amendment
TSB17-110-001A
Jan 25, 2019
110000 ELECTRICAL SYSTEM
This service bulletin amends the previously reported service bulletin that provides instructions on how to replace the door hinges on affected models of emergency response chassis cabs in the event the as built hinge deforms. The amendment
TSB18-500-004
Nov 27, 2018
110000 ELECTRICAL SYSTEM
This service bulletin provides instructions on how to install a support bracket to secure wiring harness.
TSB18-500-002
Nov 8, 2018
114000 ELECTRICAL SYSTEM:WIRING
This service bulletin provides instructions on adding a protective sleeving to harnesses in the event the convoluted loom has broken down.
TSB18-150-001
May 9, 2018
350000 EQUIPMENT
This service bulletin provides a solution for superficial cracking at the fascia seam and the main cab
TSB18-150-001
May 9, 2018
162000 STRUCTURE:BODY
This service bulletin provides a solution for superficial cracking at the fascia seam and the main cab
TSB17-250-005A
Feb 26, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin amends a previously submitted service bulletin (TSB17-250-005 - Submitted on 9/1/2017) to include a different bracket used in different cab configurations. The previous service bulletin provided instructions on how to
TSB18-500-002
Feb 12, 2018
114000 ELECTRICAL SYSTEM:WIRING
This service bulletin provides instructions on adding a heat sleeve to cables/wiring in certain areas of the engine tunnel to mitigate a breakdown of the protective loom.
TSB18-500-002
Feb 12, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides instructions on adding a heat sleeve to cables/wiring in certain areas of the engine tunnel to mitigate a breakdown of the protective loom.
TSB18-500-002
Feb 12, 2018
060000 ENGINE (PWS)
This service bulletin provides instructions on adding a heat sleeve to cables/wiring in certain areas of the engine tunnel to mitigate a breakdown of the protective loom.
TSB18-810-001
Jan 26, 2018
140000 AIR BAGS
This service bulletin provides a solution for conditions in the air bag system that cause the "SRS" lamp to illuminate
TSB18-810-001
Jan 26, 2018
110000 ELECTRICAL SYSTEM
This service bulletin provides a solution for conditions in the air bag system that cause the "SRS" lamp to illuminate
4S7-D4E3L-09
Aug 11, 2017
350000 EQUIPMENT
This service bulletin provides instructions on how to remedy or replace cab lock down mounting bracket fasteners.
4S7-V5Z6R-07
Jun 15, 2017
020000 SUSPENSION
This service bulletin provides instructions on installing spacers to resolve "cab clunking."
4S7-V5Z6R-07
Jun 15, 2017
160000 STRUCTURE
This service bulletin provides instructions on installing spacers to resolve "cab clunking."
4S7-V5Z6R-07
Jun 15, 2017
350000 EQUIPMENT
This service bulletin provides instructions on installing spacers to resolve "cab clunking."
4S7-Q8A7D-07
Jun 12, 2017
060000 ENGINE AND ENGINE COOLING
This service bulletin provides instructions on how to replace the air conditioning condenser fans.
4S7-Q8A7D-07
Jun 12, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
This service bulletin provides instructions on how to replace the air conditioning condenser fans.
4S7-F9U7P-06
May 8, 2017
162300 STRUCTURE:BODY:DOOR
This service bulletin provides instructions on how to replace the door hinges on affected models of emergency response chassis cabs in the event the as built hinge deforms.
4S7-F9U7P-06
May 8, 2017
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
This service bulletin provides instructions on how to replace the door hinges on affected models of emergency response chassis cabs in the event the as built hinge deforms.
4S7-L7F2K-04
Mar 2, 2017
150000 SEAT BELTS
This service bulletin provides instructions on how to improve clearance between the lower seat back and seat belt when the seat back is in the fully reclined position.
4S7-L7F2K-04
Mar 2, 2017
220000 SEATS
This service bulletin provides instructions on how to improve clearance between the lower seat back and seat belt when the seat back is in the fully reclined position.
4S7-H4R7D-12
Nov 9, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
This service bulletin addresses a condition in the condenser fans in the air conditioning system may become inoperative.
4S7-H4R7D-12
Nov 9, 2016
060000 ENGINE AND ENGINE COOLING
This service bulletin addresses a condition in the condenser fans in the air conditioning system may become inoperative.
4S7-M3V9Z-10
Sep 12, 2016
053000 PARKING BRAKE:INDICATOR LIGHT
THIS SERVICE BULLETIN ADDRESSES A CONDITION IN WHICH THE "DOOR OPEN" WARNING SIGNAL MAY ACTIVATE WHEN THE PARK BRAKE WAS SET. THE WARNING SIGNAL SHOULD ONLY ACTIVATE WHEN A DOOR IS OPEN AND THE PARK BRAKE IS RELEASED.
SPARTAN METROSTAR — All Years Overview
Complete safety history for the SPARTAN METROSTAR across all model years (1998–2020).
231
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
SPARTAN METROSTAR — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 | 6 | 0 | View |
| 2019 | 15 | 0 | View |
| 2018 | 14 | 0 | View |
| 2017 (current) | 13 | 2 | |
| 2016 | 11 | 0 | View |
| 2015 | 19 | 0 | View |
| 2014 | 21 | 0 | View |
| 2013 | 21 | 0 | View |
| 2012 | 15 | 0 | View |
| 2011 | 15 | 0 | View |
| 2010 | 19 | 0 | View |
| 2009 | 15 | 0 | View |
| 2008 | 12 | 2 | View |
| 2007 | 7 | 0 | View |
| 2006 | 6 | 0 | View |
| 2005 | 5 | 0 | View |
| 2004 | 4 | 0 | View |
| 2003 | 3 | 0 | View |
| 2002 | 4 | 0 | View |
| 2001 | 3 | 0 | View |
| 2000 | 1 | 0 | View |
| 1999 | 1 | 0 | View |
| 1998 | 1 | 0 | View |