2015 SMART FORTWO COUPE

1 recalls — 2 complaints — 18 TSBs

15V192000 Mar 31, 2015
STEERING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Consequence
If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
5,058 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER1
POWER TRAIN1
POWER TRAIN Feb 11, 2019
Incident date: Feb 8, 2019
TL* THE CONTACT OWNS A 2015 SMART FORTWO COUPE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ MANHATTAN (212-629-1600, LOCATED AT 770 11TH AVE, NEW YORK, NY 10019) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR... Read more
UNKNOWN OR OTHER Sep 30, 2015
Incident date: May 16, 2015
I HAVE TAKEN CAR BACK TO DEALER WITH COMPLAIN THAT SPEED INDICATED ON SPEEDOMETER IS 10% LOW. THEY SAID COULD NOT FIX AND MERCEDES SAYS IS WITHIN TOLERANCE. SINCE MY WARRANTEE IS BASED OFF OF MY ODOMETER AND THE CAR AND IT IS INCORRECT BY 10% I AM LOOSING 10% OR MY WARANTEE. THEREBY THEY ARE VIOL... Read more

EPA Fuel Economy — 2015 SMART FORTWO COUPE

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
1.0L 3-cyl, Automatic (AM5) (Rear-Wheel Drive) 34.0 38.0 36.0 Premium $2,250

CO2 Emissions: 244.0 g/mile (Two Seaters)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2015 SMART FORTWO COUPE

18 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM5
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY3
121000 EXTERIOR LIGHTING:HEADLIGHTS1
350000 EQUIPMENT1
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
356000 EQUIPMENT ADAPTIVE/MOBILITY1
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE1
LI80 50-P-061700 Jul 3, 2018
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
ATA operates without obvious cause
LI80 50-P-061700 Jul 3, 2018
110000 ELECTRICAL SYSTEM
ATA operates without obvious cause
LI54 65-P-066765 Jul 19, 2017
280000 BACK OVER PREVENTION
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765 Jul 19, 2017
270000 LANE DEPARTURE
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54.30-P-061127 Apr 17, 2015
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-053710 Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288 Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09 May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785 Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620 Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620 Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437 Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798 Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127 Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
SM-B-82.10/06 May 9, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM-B-82.10/06 May 9, 2013
121000 EXTERIOR LIGHTING:HEADLIGHTS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI54.10-P-055824 Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis
LI54.10-P-052655 Feb 20, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
smart ed - 12V battery discharged, undervoltage, vehicle not drivable, fault messages concerning electric drive system

SMART FORTWO COUPE — All Years Overview

Complete safety history for the SMART FORTWO COUPE across all model years (2014–2016).

3 Total Recalls
26 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

SMART FORTWO COUPE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2016 1 1 View
2015 (current) 1 2
2014 1 0 View
2008 0 23 View

Other SMART Models

Model Recalls Complaints
FORTWO 9 470 View
FORTWO CONVERTIBLE 2 0 View
FORTWO CABRIOLET 1 2 View
FORTWO CONVERTIBLE ELECTR 1 2 View
FORTWO COUPE ELECTRIC 1 7 View
FORTWO 451 0 0 View
FORTWO CABRIO 0 36 View
SMART 0 0 View