2014 SMART FORTWO COUPE ELECTRIC
1 recalls, 4 complaints - 24 TSBs
15V192000 Mar 31, 2015
STEERING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Consequence
If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 1 |
| STRUCTURE:BODY | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| SUSPENSION | 1 |
SUSPENSION
Sep 1, 2025
Incident date: Aug 29, 2025
I own a 2023 Jeep Grand Cherokee. On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was ... Read more
FUEL SYSTEM, GASOLINE
Mar 18, 2025
Incident date: Mar 5, 2025
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormally strong gasoline odor inside the vehicle. There was a warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The contact ... Read more
STRUCTURE:BODY
Mar 16, 2025
Incident date: Mar 5, 2025
Both of the manual passengers back doors will not fully close and lock.
POWER TRAIN
Jul 28, 2016
Incident date: Jun 30, 2016
TWICE, SO FAR THIS YEAR, WHILE DRIVING ON A MAJOR ROADWAY, THE VEHICLE LOST POWER. I HAD TO PULL OVER TO THE SHOULDER, PUT IT IN PARK, SHUT IT OFF, AND RESTART THE SYSTEM. I CONSIDER THAT TO BE AN EXCEPTIONALLY DANGEROUS SITUATION. LATER, WHEN THE VEHICLE WAS SERVICED, I WAS TOLD THAT SMART USA ... Read more
Technical Service Bulletins, 2014 SMART FORTWO COUPE ELECTRIC
24 manufacturer communications from 18 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 10 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 4 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 2 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE | 1 |
LI54.10-P-069138
Dec 16, 2021
110000 ELECTRICAL SYSTEM
"Vehicle Range Discrepancy a?? Voltage Difference of Cells too Great "
LI54 10-P-068383
Jul 11, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI80 50-P-061700
Jul 3, 2018
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
ATA operates without obvious cause
LI80 50-P-061700
Jul 3, 2018
110000 ELECTRICAL SYSTEM
ATA operates without obvious cause
LI54 00-P-067822
Mar 7, 2018
060000 ENGINE AND ENGINE COOLING
Vehicle does not start
SM-SC-2016060002
Jul 1, 2016
110000 ELECTRICAL SYSTEM
Update Battery Management System Control Module Software
SM-SC-2016060003
Jul 1, 2016
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Update Powertrain Control Module Software
SM-SC-2016060002
Jul 1, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Update Battery Management System Control Module Software
SM-SC-2016060002
Jul 1, 2016
110000 ELECTRICAL SYSTEM
Update Battery Management System Control Module Software
SM-SC-2016060003
Jul 1, 2016
110000 ELECTRICAL SYSTEM
Update Powertrain Control Module Software
SM-SC-2016060003
Jul 1, 2016
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Update Powertrain Control Module Software
LI82.60-P-061733
Jun 25, 2015
353000 EQUIPMENT:ELECTRICAL
smart audio system - time is not shown
LI26.40-P-061280
Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
Slight oil leakage at single stage transmission
LI82.85-P-053710
Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288
Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09
May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785
Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620
Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620
Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437
Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798
Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127
Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
LI54.10-P-055824
Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis
LI54.10-P-052655
Feb 20, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
smart ed - 12V battery discharged, undervoltage, vehicle not drivable, fault messages concerning electric drive system
SMART FORTWO COUPE ELECTRIC - All Years Overview
Complete safety history for the SMART FORTWO COUPE ELECTRIC across all model years (2014, 2014).
1
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
SMART FORTWO COUPE ELECTRIC - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2015 | 0 | 3 | View |
| 2014 (current) | 1 | 4 |