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2014 SMART FORTWO CONVERTIBLE ELECTR

1 recalls — 2 complaints — 15 TSBs

15V192000 Mar 31, 2015
STEERING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Consequence
If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
5,058 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

2 total complaints 2 crashes 2 injuries

Top Reported Components

ComponentComplaints
AIR BAGS1
STEERING1
AIR BAGS Jan 29, 2016
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED MEDICAL... Read more
Crash 1 injured
STEERING Jan 29, 2016
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED MEDICAL... Read more
Crash 1 injured

Technical Service Bulletins — 2014 SMART FORTWO CONVERTIBLE ELECTR

15 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM6
060000 ENGINE AND ENGINE COOLING2
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY2
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
356000 EQUIPMENT ADAPTIVE/MOBILITY1
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE1
010000 STEERING1
353000 EQUIPMENT:ELECTRICAL1
LI54.10-P-069138 Dec 16, 2021
110000 ELECTRICAL SYSTEM
"Vehicle Range Discrepancy a?? Voltage Difference of Cells too Great "
LI80 50-P-061700 Jul 3, 2018
110000 ELECTRICAL SYSTEM
ATA operates without obvious cause
LI80 50-P-061700 Jul 3, 2018
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
ATA operates without obvious cause
LI54 00-P-067822 Mar 7, 2018
060000 ENGINE AND ENGINE COOLING
Vehicle does not start
LI26.40-P-061280 Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
Slight oil leakage at single stage transmission
LI82.85-P-053710 Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288 Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09 May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785 Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620 Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620 Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437 Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798 Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127 Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
LI54.10-P-055824 Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis

SMART FORTWO CONVERTIBLE ELECTR — All Years Overview

Complete safety history for the SMART FORTWO CONVERTIBLE ELECTR across all model years (2014–2014).

1 Total Recalls
2 Total Complaints
0 Investigations
2 Reported Crashes
0 Reported Fires
0 Reported Deaths

Other SMART Models

Model Recalls Complaints
FORTWO 9 470 View
FORTWO COUPE 3 26 View
FORTWO CONVERTIBLE 2 0 View
FORTWO CABRIOLET 1 2 View
FORTWO COUPE ELECTRIC 1 7 View
FORTWO 451 0 0 View
FORTWO CABRIO 0 36 View
SMART 0 0 View