2017 SMART FORTWO CABRIOLET

1 recalls — 2 complaints — 18 TSBs

17V447000 Jul 14, 2017
STEERING
Defect Description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
Consequence
Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.
110 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
POWER TRAIN1
SEAT BELTS1
SEAT BELTS Oct 7, 2017
Incident date: Oct 1, 2017
PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON
POWER TRAIN Sep 1, 2017
Incident date: Aug 28, 2017
THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.

EPA Fuel Economy — 2017 SMART FORTWO CABRIOLET

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
0.9L 3-cyl, Automatic (AM6) (Rear-Wheel Drive) 33.0 38.0 35.0 Premium $2,350
0.9L 3-cyl, Manual 5-spd (Rear-Wheel Drive) 31.0 38.0 34.0 Premium $2,400

CO2 Emissions: 251.0 g/mile (Two Seaters)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2017 SMART FORTWO CABRIOLET

18 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM8
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY2
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
356000 EQUIPMENT ADAPTIVE/MOBILITY1
020000 SUSPENSION1
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)1
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE1
010000 STEERING1
NCU-2022110003 Dec 9, 2022
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2016-2017 smart (453 platform) vehicles, the transmission control unit software does not correspond to current specifications. During scan t
NCU-2022110003 Dec 9, 2022
100000 POWER TRAIN
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2016-2017 smart (453 platform) vehicles, the transmission control unit software does not correspond to current specifications. During scan t
2021080017 Nov 25, 2021
110000 ELECTRICAL SYSTEM
The software for the battery management system control unit does not correspond with the current series production configuration in the vehicles of the above-mentioned model series transferred to you. The possibility thus exists that a faul
LI80 50-P-061700 Jul 3, 2018
110000 ELECTRICAL SYSTEM
ATA operates without obvious cause
LI80 50-P-061700 Jul 3, 2018
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
ATA operates without obvious cause
LI35.10-P-064468 Jul 9, 2016
020000 SUSPENSION
Installation position of suspension springs at rear axle
LI35.10-P-064468 Jul 9, 2016
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Installation position of suspension springs at rear axle
LI82.85-P-062404 Jun 10, 2016
110000 ELECTRICAL SYSTEM
smart media system displays Renault R-Link pop-up
LI82.85-P-053710 Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288 Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09 May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785 Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620 Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620 Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437 Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798 Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127 Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
LI54.10-P-055824 Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis

SMART FORTWO CABRIOLET — All Years Overview

Complete safety history for the SMART FORTWO CABRIOLET across all model years (2017–2017).

1 Total Recalls
2 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

Other SMART Models

Model Recalls Complaints
FORTWO 9 470 View
FORTWO COUPE 3 26 View
FORTWO CONVERTIBLE 2 0 View
FORTWO CONVERTIBLE ELECTR 1 2 View
FORTWO COUPE ELECTRIC 1 7 View
FORTWO 451 0 0 View
FORTWO CABRIO 0 36 View
SMART 0 0 View