2020 ROLLS-ROYCE PHANTOM
1 recalls, 0 complaints - 43 TSBs
21V855000 Nov 3, 2021
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.
Consequence
A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.
No complaints found for this vehicle.
NHTSA Safety Ratings, 2020 ROLLS-ROYCE PHANTOM
2020 Rolls-Royce Phantom 4 DR RWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2020 ROLLS-ROYCE PHANTOM
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 6.7L 12-cyl, Automatic (S8) (Rear-Wheel Drive) | 12.0 | 20.0 | 14.0 | Premium | $5,500 |
CO2 Emissions: 615.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2020 ROLLS-ROYCE PHANTOM
43 manufacturer communications from 21 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 8 |
| 350000 EQUIPMENT | 7 |
| 010000 STEERING | 3 |
| 100000 POWER TRAIN | 2 |
| 060000 ENGINE (PWS) | 2 |
| 120000 EXTERIOR LIGHTING | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 030000 SERVICE BRAKES, HYDRAULIC | 2 |
RRA12202207
Dec 21, 2022
060000 ENGINE AND ENGINE COOLING
A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clip
A07202206
Jul 27, 2022
110000 ELECTRICAL SYSTEM
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call
RR65562989
Sep 1, 2021
060000 ENGINE AND ENGINE COOLING
Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
RR64605110
Sep 1, 2021
350000 EQUIPMENT
The vehicle has been brought to the workshop with a complaint relating to the SoE function.
RR65547515
Jul 1, 2021
060000 ENGINE AND ENGINE COOLING
Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
RR65499571
Jul 1, 2021
030000 SERVICE BRAKES, HYDRAULIC
Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or wh
RR65558203
Jul 1, 2021
353000 EQUIPMENT:ELECTRICAL
Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.
RR65522171
Apr 1, 2021
060000 ENGINE AND ENGINE COOLING
Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns th
RR65217845
Apr 1, 2021
350000 EQUIPMENT
The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
RR65217845
Apr 1, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
RR65217845
Apr 1, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
RR65334268
Apr 1, 2021
120000 EXTERIOR LIGHTING
Visible cracks or hazy areas present in the surface of the LED headlight lens
RR65334268
Apr 1, 2021
350000 EQUIPMENT
Visible cracks or hazy areas present in the surface of the LED headlight lens
RR65537708
Apr 1, 2021
010000 STEERING
The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
RR65537708
Apr 1, 2021
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
RR65522171
Apr 1, 2021
060000 ENGINE AND ENGINE COOLING
Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns th
RR64812903
Jan 1, 2021
162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
RR64812903
Jan 1, 2021
162321 STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
RR64812903
Jan 1, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
RR64812903
Jan 1, 2021
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
RR65503553
Nov 1, 2020
350000 EQUIPMENT
Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
RR65503553
Nov 1, 2020
060000 ENGINE (PWS)
Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
RR65503553
Nov 1, 2020
070000 FUEL SYSTEM, GASOLINE
Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
RR64605110
Oct 1, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
RR64605110
Oct 1, 2020
350000 EQUIPMENT
SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
RR65499571
Oct 1, 2020
045200 SERVICE BRAKES, AIR:DISC:PADS
Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
RR65499571
Oct 1, 2020
350000 EQUIPMENT
Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
RR65502971
Oct 1, 2020
162810 STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.
RR64605110
Oct 1, 2020
060000 ENGINE AND ENGINE COOLING
SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
RR65499571
Oct 1, 2020
030000 SERVICE BRAKES, HYDRAULIC
Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
RR65502968
Oct 1, 2020
200000 WHEELS
Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.
RR65502971
Oct 1, 2020
160000 STRUCTURE
Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.
RRA10202005
Oct 1, 2020
060000 ENGINE AND ENGINE COOLING
Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.
RRA08202004UC
Aug 1, 2020
020000 SUSPENSION
Certain vehicles may have an issue concerning front air struts. Bellows of the air struts were incorrectly assembled at the supplier which could result in a potential leak from the strut.
RR65490062
Aug 1, 2020
110000 ELECTRICAL SYSTEM
When attempting to program a RR1/2/3 vehicle type, ISTA/P will request the CAS control unit is removed.
RR65467386
Aug 1, 2020
010000 STEERING
Failure of the electric steering column adjustment at higher temperatures.
RR65334268
Aug 1, 2020
120000 EXTERIOR LIGHTING
Visible cracks or hazy areas present in the surface of the LED headlight lens.
RR65467386
Jul 1, 2020
010000 STEERING
Failure of the electric steering column adjustment from a temperature of approx. 60?C / 140?F in the passenger compartment.
RR5370364
Jul 1, 2020
350000 EQUIPMENT
Transmission oil has collected on the automatic transmission or there is oil moisture/sweating in this area. There are traces of oil in the oil sump gasket area (see attachment, Fig. 1) or stains/dirty edges can be seen on the underbody pan
RR5370364
Jul 1, 2020
100000 POWER TRAIN
Transmission oil has collected on the automatic transmission or there is oil moisture/sweating in this area. There are traces of oil in the oil sump gasket area (see attachment, Fig. 1) or stains/dirty edges can be seen on the underbody pan
RR5370364
Jul 1, 2020
060000 ENGINE AND ENGINE COOLING
Transmission oil has collected on the automatic transmission or there is oil moisture/sweating in this area. There are traces of oil in the oil sump gasket area (see attachment, Fig. 1) or stains/dirty edges can be seen on the underbody pan
RR65452047
Jun 1, 2020
100000 POWER TRAIN
Customer may experience intermittent warnings regarding the temperature of the engine or transmission.
RR65452047
Jun 1, 2020
060000 ENGINE (PWS)
Customer may experience intermittent warnings regarding the temperature of the engine or transmission.
ROLLS-ROYCE PHANTOM - All Years Overview
Complete safety history for the ROLLS-ROYCE PHANTOM across all model years (2003, 2023).
19
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
ROLLS-ROYCE PHANTOM - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.