SEAT BELTS:PRETENSIONER
Defect Description
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
Consequence
A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
Remedy
Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Riv
... ian's number for this recall is FSAM-1770.Read more34,824 vehicles affected
Manufacturer: Rivian Automotive, LLC
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Defect Description
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles. The fastener connecting the front upper control arm and steering knuckle may have been improperly tightened.
Consequence
A loose steering knuckle fastener could separate, causing a loss of vehicle control and increasing the risk of a crash.
Remedy
Dealers will inspect and, as necessary, tighten the steering knuckle fastener, free of charge. Owner notification letters were mailed November 11, 2022. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 997.
12,212 vehicles affected
Manufacturer: Rivian Automotive, LLC
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Defect Description
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles. The fastener connecting the front upper control arm and steering knuckle may have been improperly tightened.
Consequence
A loose steering knuckle fastener could separate, causing a loss of vehicle control and increasing the risk of a crash.
Remedy
Dealers will inspect and, as necessary, tighten the steering knuckle fastener, free of charge. Owner notification letters were mailed November 11, 2022. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 997.
12,212 vehicles affected
Manufacturer: Rivian Automotive, LLC
Complaint Statistics
8 total complaints
Top Reported Components
| Component | Complaints |
|---|
| SEAT BELTS | 5 |
| AIR BAGS | 1 |
| UNKNOWN OR OTHER | 1 |
| POWER TRAIN | 1 |
Incident date: Oct 15, 2025
seat belt anchor failure
Incident date: Sep 18, 2025
Same problem as many of our Rivian vans, the seat belt is coming loose at the anchor point causing a major safety concern.
Incident date: Sep 18, 2025
Same as several of our Rivian vehicles, the seat belt anchor is failing causing a major safety concern.
Incident date: May 14, 2025
The seat belt anchor for the lap belt has separated from the anchor point. It appears the cable is pulling apart as can be seen in photos I will be attaching. This is a huge safety concern however Rivian is telling us this is from a driver sitting on the seat belt. I am denying this accusation becau
... se we have cab facing cameras that detect this kind of behavior.Read more
Incident date: Jul 15, 2025
During normal operation of the this vehicle, the seatbelt pretensioner cable snapped when the driver attempted to buckle the seatbelt. This is where the lap belt portion is attached to the seat. The cable is frayed and breaks. This same defect has occurred on 5 of our 34 vehicles of the same mak
... e and model in the last 12 months. The manufacturer has replaced the first four failures and advised that we need to pay for the repair. This is a Rivian produced Amazon delivery vehicle. Online forums show this being reported by Amazon drivers throughout the country, so it is not an isolated incident. If this cable were to break during an accident, the occupant would no longer be restrained by the seatbelt. The manufacturer has advised us that this is the result of seatbelt misuse, the part is being stressed by drivers sitting on the seatbelt. I find it hard to believe that a component designed to withstand extreme g-force pressure would be damaged from a 180 pound person sitting on it. There must be some flaw in the material, workmanship, or design.Read more
Incident date: May 19, 2024
We have a fleet of these Rivian delivery vehicles and they all have the same issue: the shift lever is made of inferior materials and insufficiently designed. The operator manipulates the shift lever to place the vehicle in drive and the lever breaks off. The vehicle is then stuck in gear and cannot
... be shifted. This is causing near miss incidents due to the operator being unable to safely control the vehicle. Example: operator places the vehicle in "D" to drive forward but is then unable to place the vehicle in "R" to reverse backward, or to place the vehicle in "P" to park. There are no warnings or indications that the failure is about to occur. These units have been inspected by the manufacturer and their representatives but they refuse to address the concern and prefer to instead charge the owner/operator for replacement of the defective part.Read more
Incident date: Feb 22, 2023
The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit
... in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.Read more
Incident date: Feb 22, 2023
The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit
... in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.Read more
NHTSA Safety Investigations — RIVIAN EDV
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2022
Rivian EDV Seat Belt Anchor Detachment
On September 22, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 25011 to investigate and assess allegations of seat belt performance concerns in certain Model Year (MY) 2022-2023 Rivian Electric Delivery Van (EDV). ODI has received fourteen (14) Vehicle Owner
... Questionnaires (VOQ) reporting potential failures of the driverâs front outboard seat belt anchorage system. The anchorage utilizes a steel-braided cable linked to the seat frame, which supports the seat belt webbing that secures the occupant in the event of a crash.  The VOQ describe instances in which the steel-braided cable frayed, unraveled, or completely severed, potentially leaving the occupant inadequately restrained during vehicle operation.  A partial or complete separation of the seat belt pretensioner anchor cable can significantly degrade occupant restraint performance in a crash.  A damaged cable may also prevent the pretensioner from removing belt slack at the onset of a vehicle crash impact, which could reduce airbag effectiveness and increase the risk of injury. ODIâs investigation sought to determine whether the seat belt assemblyâs integrity, design, durability, mounting position, installation method, or manufacturing deficiencies could have contributed to the reported condition. Following the opening of the investigation, Rivian Automotive, LLC (Rivian) determined that the seat belt pretensioner anchor cable contained a safety defect in the subject vehicle population and filed a Part 573 Defect Information Report. Recall 25V-816 is intended to address MY 2022-2025 Rivian EDV vehicles. Rivian has released an over-the-air (OTA) software update and will inspect and replace the driverâs seat belt pretensioner assembly as necessary, free of charge. Owner notification letters are expected to be mailed on January 19, 2026. This recall action seems to resolve the concerns reported by customers. The recall scope includes MY 2024-2025 vehicles in addition to MY 2022-2023 vehicles identified in this investigation. Accordingly, ODI is closing Investigation PE25011. The agency will continue to monitor field performance, complaint trends, and recall completion rates to assess the adequacy of the remedy.  ODI reserves the right to take additional action if warranted by future developments. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov and search the associated ODI Report Identification Numbers.Read more