9999 REMY ALTERNATOR

0 recalls — 2 complaints

No recalls found for this vehicle.

Complaint Statistics

2 total complaints

Top Reported Components

Component	Complaints
EQUIPMENT:ELECTRICAL	1
EQUIPMENT	1

Incident date: May 5, 2010

I RECEIVED A SAFETY RECALL FOR AN ALTERNATOR I PURCHASED FROM ADVANCED AUTO. THE LETTER SAID THE ALTERNATOR MAY DEVELOP AN INTERNAL SHORT CIRCUIT AND CAUSE A THERMAL EVENT, COULD POTENTIALLY CAUSE A FIRE IN MY VEHICLE, EVEN WHEN THE VEHICLE IS OFF OR NOT ENGAGED. THE LETTER THEN STATES IF THE ALTERN... Read more

Incident date: May 12, 2010

THERE HAS BEEN A RECALL ON AN ALTENATOR FROM REMY AUTO PARTS. I AM COMPLAINING ABOUT THEIR CUSTOMER SERVICE....I CALLED AND RECIEVED A REPLACEMENT PART, NOW THEY ARE TELLING ME TO PAY THE REPAIR SHOP, AND THEY WILL SEND MONEY TO ME AT A LATER DATE. I THINK THIS IS VERY UNFAIR TO THE CONSUMER! I HAVE... Read more

NHTSA Safety Investigations — REMY ALTERNATOR

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EQ — Closed

Remy Alternator Fires

On April 2, 2010, Remy Power Products, LLC (Remy) reported that certain alternators, produced between December 19, 2009, and February 22, 2010, contain an internal voltage regulator that can become damaged by transient voltage that may occur when the regulator and the alternator are built, tested, a... nd installed. Should the regulator's circuit be damaged, thermal degradation of the circuit can occur, increasing the risk of a fire or heat damage even when the vehicle is off. NHTSA assigned recall number 10E-010 to this matter.On April 14, 2010, the Recall Management Division (RMD) requested Remy provide its customer list of all recipients that purchased the defective alternators.Remy responded with an e-mail that contained insufficient contact information for those recipient, and accordingly mailed Remy and information request (IR) letter for the complete information on April 28, 2010.That same day, RMD mailedDaimler Trucks and Knopf Automotive, who were listed as recipients and for which RMD had additional contact information.Daimler Trucks responded that all defective alternators they received had been returned to Remy.RMD never received a response from Knopf Automotive.Previous EQ mailings have revealed that Knopf is a distributor that would not have an obligation to notify NHTSA of a safety defect or contact a recall campaign.RMD received a more detailed customer list from Remy on June 3, 2010, listing 90 purchasers and over 20,000 alternators.RMD then issued IR letters to those companies that re-sold the equipment under another brand/trademark, mostly automotive retail chains.On July 21, 2010, RMD mailed IR letters to Associate Jobbers Warehouse, AutoZone Parts, PASCO, General Parts, O'Reilly Automotive, and Bosch Canada.Only General Parts chose to recall the alternators (10E-036) they sold under their trademark, Proven Value.The others, Associate Jobbers Warehouse, AutoZone, and O'Reilly, responded that they supplied Remy with customer lists of purchasers.Bosch Canada sold their inventory only in Canada.PASCO responded that they do not actually re-label their purchased alternators.Our regulatory authority does not extend to products sold abroad or to distributors.Additionally, We do not believe our regulations are sufficiently decisive as to whether re-branders of equipment (other than tires) must take responsibility for a defective product they sell under that brand name, to include conducting a recall campaign.Accordingly, we decline at this time to pursue further those re-branders.This EQ is closed.IR responses can be found in the EQ repository. A working spreadsheet of response summaries can be found on the next page.Read more

REMY ALTERNATOR — All Years Overview

Complete safety history for the REMY ALTERNATOR across all model years.

2 Total Recalls

2 Total Complaints

1 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

9999 REMY ALTERNATOR

Complaint Statistics

Top Reported Components

NHTSA Safety Investigations — REMY ALTERNATOR

REMY ALTERNATOR — All Years Overview