2009 RAM 4500
2 recalls, 1 complaints - 224 TSBs
18V021000 Jan 9, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chr... Read more
16V739000 Oct 13, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 1 |
STEERING
Oct 21, 2016
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2009 RAM 4500. WHILE MAKING TURNS, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
Technical Service Bulletins, 2009 RAM 4500
224 manufacturer communications from 151 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 56 |
| 060000 ENGINE AND ENGINE COOLING | 15 |
| 060000 ENGINE (PWS) | 14 |
| 100000 POWER TRAIN | 10 |
| 160000 STRUCTURE | 9 |
| 110000 ELECTRICAL SYSTEM | 8 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 7 |
| 220000 SEATS | 6 |
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
9004350
Mar 10, 2021
100000 POWER TRAIN
GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003
9004350
Mar 10, 2021
060000 ENGINE AND ENGINE COOLING
GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003
9004350
Mar 10, 2021
060000 ENGINE AND ENGINE COOLING
GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003
S2121000003
Mar 4, 2021
100000 POWER TRAIN
Transfer Case Gear Motor/Actuator Installation Guidelines.
S2121000003
Mar 4, 2021
100000 POWER TRAIN
Transfer Case Gear Motor/Actuator Installation Guidelines.
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100419
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003220
Aug 7, 2019
350000 EQUIPMENT
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9003220
Aug 7, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
55488
May 30, 2019
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PadKit- Front Disc Brake
55502
May 30, 2019
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PadKit- Front Disc Brake
55429
May 29, 2019
350000 EQUIPMENT
Mat Kit- Floor Front
55308
May 29, 2019
350000 EQUIPMENT
Bin- Storage
55189
May 29, 2019
350000 EQUIPMENT
Actuator-Multiaitr
Volume 5 Issue 5
May 29, 2019
350000 EQUIPMENT
Warranty Operations Newsletter ? Volume 5, Issue 5
54935
May 22, 2019
350000 EQUIPMENT
Sensor-nitrous oxlde
54935
May 22, 2019
060000 ENGINE (PWS)
Sensor-nitrous oxlde
55310
May 22, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Run-Front Door Glass
55310
May 22, 2019
162300 STRUCTURE:BODY:DOOR
Run-Front Door Glass
55309
May 22, 2019
100000 POWER TRAIN
Power Transfer Unit
55309
May 22, 2019
350000 EQUIPMENT
Power Transfer Unit
55312
May 22, 2019
200000 WHEELS
Molding-Wheel Plane
55312
May 22, 2019
350000 EQUIPMENT
Molding-Wheel Plane
55134
May 22, 2019
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Latch- Front Door
55134
May 22, 2019
350000 EQUIPMENT
Latch- Front Door
OD55431
May 22, 2019
350000 EQUIPMENT
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
55311
May 21, 2019
350000 EQUIPMENT
Damper-Steering
55311
May 21, 2019
060000 ENGINE (PWS)
Damper-Steering
55324
May 20, 2019
060000 ENGINE (PWS)
Head-Cylinder
55322
May 20, 2019
350000 EQUIPMENT
Head-Cylinder
55322
May 20, 2019
060000 ENGINE (PWS)
Head-Cylinder
55272
May 17, 2019
070000 FUEL SYSTEM, GASOLINE
Tube- Fuel Filler
OD55341
May 17, 2019
350000 EQUIPMENT
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
OD55341
May 17, 2019
060000 ENGINE (PWS)
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
55221
May 16, 2019
350000 EQUIPMENT
Engine Oil- OW20
55221
May 16, 2019
060000 ENGINE (PWS)
Engine Oil- OW20
9003357
May 15, 2019
060000 ENGINE (PWS)
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - [email protected] Ron Dallison (248-292-9510) ron.dallison@fcagrou
9003357
May 15, 2019
350000 EQUIPMENT
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - [email protected] Ron Dallison (248-292-9510) ron.dallison@fcagrou
55136
May 15, 2019
070000 FUEL SYSTEM, GASOLINE
Tube- Fuel Filler
55096
May 14, 2019
060000 ENGINE (PWS)
Engine Oil- OW20
54973
May 10, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Outlet- Air conditioning & heater
54966
May 10, 2019
274200 LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Module-Parking Assist
54931
May 8, 2019
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TAILPIPE - EXHAUST
54920
May 7, 2019
162300 STRUCTURE:BODY:DOOR
Panel Assembly-Door Trim
54698
May 7, 2019
350000 EQUIPMENT
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
54583
May 7, 2019
100000 POWER TRAIN
Transmission ? With Torque Converter
54637
May 6, 2019
162200 STRUCTURE:BODY:BUMPERS
FASCIA - REAR
54637
May 6, 2019
160000 STRUCTURE
FASCIA - REAR
54638
May 1, 2019
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ASH RECEIVER - INSTRUMENT PANEL
Volume 5 Issue 4
May 1, 2019
350000 EQUIPMENT
Warranty Operations Newsletter Volume 5, Issue 4
BJA46597
May 31, 2018
100000 POWER TRAIN
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
BJA46597
May 31, 2018
350000 EQUIPMENT
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
BJA46597
May 31, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
D-17-12
Mar 31, 2017
350000 EQUIPMENT
Shop Certification Program Guidelines
31056
Mar 29, 2017
220000 SEATS
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.R
31056
Mar 29, 2017
350000 EQUIPMENT
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.R
31127
Mar 29, 2017
070000 FUEL SYSTEM, GASOLINE
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,6
31127
Mar 29, 2017
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,6
31115
Mar 29, 2017
162900 STRUCTURE:BODY:ROOF AND PILLARS
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material.
31115
Mar 29, 2017
350000 EQUIPMENT
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material.
30731
Mar 27, 2017
060000 ENGINE AND ENGINE COOLING
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please
30731
Mar 27, 2017
060000 ENGINE (PWS)
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please
30948
Mar 27, 2017
330000 INTERIOR LIGHTING
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 570105
30948
Mar 27, 2017
350000 EQUIPMENT
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 570105
D-17-11
Mar 22, 2017
350000 EQUIPMENT
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
30928
Mar 21, 2017
131000 VISIBILITY:WINDSHIELD
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot u
30865
Mar 17, 2017
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attac
30865
Mar 17, 2017
174200 LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attac
D-17-08
Mar 17, 2017
350000 EQUIPMENT
Essential Flash Management
30657
Mar 14, 2017
110000 ELECTRICAL SYSTEM
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock
9003687
Mar 8, 2017
150000 SEAT BELTS
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 1, 2017
150000 SEAT BELTS
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
D-16-28 Rev. A
Mar 1, 2017
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
68332810
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. C
22843
Aug 10, 2016
120000 EXTERIOR LIGHTING
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110
22843
Aug 10, 2016
123000 EXTERIOR LIGHTING:TAIL LIGHTS
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110
22842
Aug 10, 2016
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for ident
22842
Aug 10, 2016
060000 ENGINE (PWS)
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for ident
20614
Aug 10, 2016
180000 VEHICLE SPEED CONTROL
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictu
20610
Aug 8, 2016
060000 ENGINE AND ENGINE COOLING
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Ref
20624
Aug 6, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return su
17598
Aug 5, 2016
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identify
17598
Aug 5, 2016
162300 STRUCTURE:BODY:DOOR
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identify
17598
Aug 5, 2016
160000 STRUCTURE
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identify
17161
Jun 17, 2016
350000 EQUIPMENT
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your f
17191
Jun 17, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your f
Showing 100 of 224 bulletins.
NHTSA Safety Investigations, RAM 4500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE19017
Opened: Dec 12, 2019 , Closed: Oct 22, 2023
Front Driveshaft Failure
On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss ... Read more
RAM 4500 - All Years Overview
Complete safety history for the RAM 4500 across all model years (2008, 2026).
100
Total Recalls
65
Total Complaints
1
Investigations
4
Reported Crashes
9
Reported Fires
0
Reported Deaths
RAM 4500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.