2004 PORSCHE CAYENNE S

9 recalls, 74 complaints - 198 TSBs

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that ... Read more

Consequence

Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy

Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

222,858 vehicles affected

Manufacturer: Porsche Cars North America, Inc.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 ... Read more

Consequence

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy

Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for thi... Read more

99,665 vehicles affected

Manufacturer: Porsche Cars North America, Inc.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

50,145 vehicles affected

Manufacturer: Porsche Cars North America, Inc.

SEAT BELTS

Defect Description

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR F... Read more

Consequence

WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.

Remedy

DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-5... Read more

31,000 vehicles affected

Manufacturer: PORSCHE CARS NORTH AMERICA, INC.

SEAT BELTS:REAR/OTHER

Defect Description

ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.

Consequence

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

19,175 vehicles affected

Manufacturer: PORSCHE CARS NORTH AMERICA, INC.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.

Consequence

IN EXTREME CASES, TO A CABLE FIRE BENEATH THE INSTRUMENT PANEL IN THE PASSENGER COMPARTMENT.

Remedy

DEALERS WILL RE-ROUTE THE WIRING HARNESS. OWNER NOTIFICATION SCHEDULE BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

10,637 vehicles affected

Manufacturer: PORSCHE CARS NORTH AMERICA, INC.

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.

Consequence

CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.

Remedy

DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

4,099 vehicles affected

Manufacturer: PORSCHE CARS NORTH AMERICA, INC.

SEATS

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.

Consequence

IN THE EVENT OF A CRASH, THE SEAT FRAME COULD BREAK, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE DRIVER'S SIDE SEAT FRAME. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

4,144 vehicles affected

Manufacturer: PORSCHE CARS NORTH AMERICA, INC.

EQUIPMENT:OTHER:LABELS

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).

Consequence

THE VEHICLE OPERATOR WILL NOT BE INFORMED OF THE VEHICLE'S GVWR AND GAWR.

Remedy

DEALERS WILL APPLY THE CORRECTED LABEL. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

326 vehicles affected

Manufacturer: PORSCHE CARS NORTH AMERICA, INC.

Complaint Statistics

74 total complaints 4 crashes 4 injuries

Top Reported Components

Component	Complaints
FUEL/PROPULSION SYSTEM	7
POWER TRAIN	7
ENGINE	6
ENGINE AND ENGINE COOLING	6
ELECTRICAL SYSTEM	6
TIRES	4
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK	3
ENGINE AND ENGINE COOLING:COOLING SYSTEM	3
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	3
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	2

Incident date: Mar 12, 2010

2004 PORSCHE CAYENNE S. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE FIRE DAMAGES. *AS *JS

Incident date: Jul 30, 2018

2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL FILTER FLANGE COULD NOT BE REPLACED WITHOUT REPLACING THE FUEL TANK AND THE FUEL LINE. THE CONSUMER REQUESTED THAT MANUFACTURER INCUR THE REPAIR COSTS. *JS

Incident date: Jul 17, 2018

RECEIVED RECALL NOTICE FOR FILTER FLANGE OF FUEL PUMP. CALLED DEALER WHO SAID DID NOT HAVE REPAIR PARTS AND DOES NOT KNOW WHEN THEY WILL GET THEM. CALLED PORSCHE U.S. AND THEY TOLD ME THE SAME THING. NO DATE FOR RECEIVING PARTS OR REPAIRING MY CAR.

Incident date: Jan 29, 2018

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWA... Read more

Incident date: Jan 29, 2018

Incident date: Nov 1, 2017

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE DEALER (CIRCLE PORSCHE, 1850 OUTER TRAFFIC... Read more

Incident date: Oct 1, 2017

SINCE THIS RECALL WAS INITIATED IN 2017, THERE HAS BEEN NO UPDATE OR TIMELINE FOR EXPECTED REMEDY TO THIS CAMPAIGN. (AH10). PORSCHE DEALER HAS NO INFORMATION OR ETA FOR REPAIR YET AND IT'S BEEN 6 MONTHS! NOW ALMOST APRIL 2018.

Incident date: Dec 18, 2017

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more

Incident date: Nov 14, 2017

PORSCHE ANNOUNCED THEIR "CAMPAIGN" (RECALL) ON NOVEMBER 14, 2017. I HAVE CALLED SEVERAL PORSCHE DEALERS SINCE THAT TIME, AND THE PARTS FOR THIS RECALL ARE NOT AVAILABLE. ONE DEALER SAYS IT COULD BE "ANOTHER COUPLE OF MONTHS" BEFORE THE PART IS AVAILABLE. THE AH10 CAMPAIGN SAYS THAT THIS SITUATION CA... Read more

Incident date: Aug 26, 2015

THERE IS AN OPEN RECALL (NHTSA RECALL NUMBER 17V-576) FOR THE FUEL FLANGE ON MY VEHICLE. I PREVIOUSLY PAID OUT OF POCKET FOR THIS REPAIR AND CONTACTED BOTH MY LOCAL DEALERSHIP AND THE CORPORATE CUSTOMER SERVICE FOR INFORMATION ABOUT BEING REIMBURSED AND WAS TOLD THEY NOTIFY ME ABOUT REIMBURSEMENT. I... Read more

Incident date: Sep 5, 2016

CAR WAS BOUGHT AS CERTIFIED PORSCHE IN MAR 2011 WITH 66K MILES; CURRENT MILES 165K MILES; DRIVEN APPROX. FOR 100K MILES IN 6 YEARS. ENGINE CLICKING NOISE WAS GETTING LOUDER AND LOUDER. TOLD BY MECHANICS THAT THE "F" CYN. WALLS ARE SCORED AND ENGINE NEEDS TO BE REPLACE. CHECKED ON-LINE FOR THIS CO... Read more

Incident date: Apr 6, 2016

PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED... Read more

Incident date: Apr 6, 2016

Incident date: Mar 14, 2016

WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK... Read more

Incident date: Mar 14, 2016

Incident date: Apr 8, 2015

WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR

Incident date: Apr 8, 2015

Incident date: Jul 21, 2014

DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN I... Read more

Incident date: Jul 21, 2014

Incident date: Apr 26, 2014

THE PORSCHE CAYENNE IS NOTORIOUS FOR DRIVE / CARDAN SHAFT FAILURES. HAD BAD DRIVE SHAFT NOISES, AND SUBSEQUENT PREMATURE FAILURE, IT WAS A WORN CENTER SUPPORT DAMPENER AND A FAULTY CENTER SUPPORT BEARING. I EXPERIENCED BANGING, BUMPING, GRINDING NOISES FROM MY PORSCHE CAYENNE AND WAS UNAWARE AT THE... Read more

Incident date: Apr 26, 2014

Incident date: Aug 23, 2013

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT THE TREAD WALL SEPARATED ON ALL FOUR OF THE TIRES. THE TIRES WERE INSPECTED BUT WERE NOT DIAGNOSED. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 129,000.... Read more

Incident date: May 6, 2013

COOLANT LINE/PLASTIC COOLANT HOSE FAILURE. I WAS DRIVING IN TRAFFIC AND MY LOW COOLANT LIGHT APPEARED. WITHIN SECONDS, THE CAR BEGAN SMOKING AND THE TEMP. GAGE RAPIDLY BEGAN TO RISE. I HAD TO TURN THE CAR OFF IMMEDIATELY IN THE MIDDLE OF TRAFFIC TO AVOID POSSIBLE ENGINE FAILURE. I TOWED THE CAR T... Read more

Incident date: Dec 19, 2012

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED ALL THE ANTIFREEZE LEAKED OUT OF THE VEHICLE CAUSING THE ENGINE TO OVERHEAT CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN . THE DEALER WAS NOTIFIED WHO STATED THERE WAS A DESIGN FLAW WITH THE PLASTIC PIPES. THE MANUFACTURER WAS NOTIF... Read more

Incident date: Nov 2, 2012

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR. THE TECHNICIAN SMELLED AN ODOR OF FUEL OUTSIDE OF THE VEHICLE AND DETECTED THAT A SUBSTANTIAL AMOUNT OF FUEL LEAKED ONTO THE GROUND CONTINUOUSLY. THE VEHIC... Read more

Incident date: Jun 22, 2012

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND FAILED TO RESPOND WHEN CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE ACCELERATED AT ONCE AND JOLTED RAPIDLY. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME VEHICLE'S SPEED WAS... Read more

Incident date: Mar 5, 2012

COOLANT LEVEL APPEARS LOW ALL THE SUDDEN AND PIPES R LEAKING. *TR

Incident date: Jan 30, 2011

PORSCHE KNOWINGLY MANUFACTURED CAYENNE MODEL VEHICLES WITH PLASTIC COOLANT TUBES THAT DEGRADE AND FRACTURE CAUSING ENGINE COOLANT TO LEAK INTO THE ENGINE, POTENTIALLY LEADING TO SIGNIFICANT ENGINE DAMAGE. PORSCHE HAS KNOWN ABOUT THIS DEFECT AND FAILED TO MAKE CONSUMERS AWARE OF THE POTENTIAL FAILURE... Read more

Incident date: Jul 8, 2011

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, AN OVERHEATING INDICATOR LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN DIRECTLY TO AN INDEPENDENT REPAIR SHOP WHERE ENGINE COOLANT WAS ADDED TO THE VEHICLE. WHILE ADD... Read more

Incident date: Mar 16, 2011

COOLANT PIPE START TO FAIL FOR THE MODEL YEAR 2004-2006. THE MATERIAL FOR COOLANT PIPE WAS MADE OF PLASTIC AND IT RESULTED IN A DISINTEGRATION OF PIPE OVERTIME DUE TO TEMPERATURE CHANGES. PORSCHE TECHNICIANS IDENTIFIED THIS ISSUE AND PORSCHE ENGINEERS ALSO IDENTIFIED THIS ISSUE. THEY CAME UP WITH... Read more

Incident date: Apr 5, 2011

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. WHILE DRIVING APPROXIMATELY 50 MPH, A SEVERE VIBRATION OCCURRED ALONG WITH A SIMULTANEOUS BANGING SOUND OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED... Read more

Incident date: Apr 5, 2011

Incident date: Dec 9, 2010

WATER PUMP FAILURE. ORIGINAL PART HAS PLASTIC IMPELLER AND HIGH FAILURE RATE DEALER WII REPLACE WITH UPGRADED PART BUT NO REEMBURSEMENT. *TR

Incident date: Dec 9, 2004

MAIN DRIVE SHAFT CENTER BEARING FAULTY, FAILURE WITHOUT NOTICE, CAUSING SEVERE VIBRATION IN DRIVE TRAIN. DEALER WILL REPLACE WITH UPGRADE PART WITH NO REIMBURSEMENT FROM MAKER. *TR

Incident date: Dec 9, 2010

ORIGINAL ENGINE COOLING TUBES DEFECTIVE, PLASTIC COMPOSITION.CAN FAIL WITHOUT INDICATION CAUSING OVERHEATED ENGINE AT ANY TIME. REPLACEMENT PARTS ARE UPGRADED TO METAL. NO RECALL AND MAKER WILL NOT REEMBURSE DAMAGE OR REPAIR. *TR

Incident date: Nov 9, 2010

THE PORSCHE CAYENNE (AND OTHER PORSCHE MODELS) HAVE A COOLANT LEAK PROBLEM. MY VEHICLE'S "LOW COOLANT LEVEL" LIGHT CAME ON. I CHECKED THE COOLANT LEVEL AND FOUND IT TO BE SEVERELY LOW. THE PORSCHE DEALER SERVICE (AND ON-LINE FORUMS) REPORT THAT PORSCHE CAYENNE ENGINES ARE ENCOUNTERING A COOLANT LEAK... Read more

Incident date: Jan 30, 2009

**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR S... Read more

Incident date: Jan 30, 2009

Incident date: Sep 13, 2009

THE REAR BRAKE LIGHTS (LEFT, RIGHT AND HIGH MOUNTED) REMAIN LIT AT ALL TIMES, AS DOES THE REAR RIGHT AND LEFT FOG LIGHTS. TURNING LIGHTS ON OR OFF HAS NO EFFECT. DEPRESSING THE BRAKE PEDAL HAS NO EFFECT. THIS PROBLEM HAS OCCURRED RANDOMLY AND INCONSISTENTLY AND WHEN THE CAR HAS BEEN UNOCCUPIED AN... Read more

Incident date: Feb 4, 2009

2004 PORSCHE CAYENNE S WITH 15,000 MILES HAD FLAT TIRE. DEFECTIVE COLLAPSIBLE SPARE TIRE PROVIDED BY PORSCHE FAILED TO INFLATE AFTER REPEATED ATTEMPTS BY PORSCHE ROADSIDE ASSISTANCE AND COULD NOT BE USED. COLLAPSIBLE SPARE IS VREDESTEIN SPACEMASTER 195/75-18 106P , DOT: DVVB4103.. , E4 021... Read more

Incident date: Mar 16, 2007

CAR WAS DRIVING NORMAL. PARKED IN GARAGE AND 2 HOURS LATER TOOK BACK OUT FOR SHORT DRIVE. REACHING 25 MPH, CAR BEGIN SHAKING VIOLENTLY AND THAN AS ACCELERATED FURTHER STOPPED SHAKING. PULLED OVER, THAN ACCELERATED AGAIN SLOWLY, CAR BEGIN SHAKING AT APPROX 50 MPH. SLOWED AGAIN. AND CAR CONTINUED ... Read more

Incident date: Mar 1, 2007

TAIL GATE FAILS TO REMAIN OPEN IN COLD WEATHER. IT FELL, STRIKING THE BACK OF A PERSON. THE WEATHER WAS BELOW 32 DEGREES F AND THERE WAS NO SNOW OR ICE ON THE TAIL GATE. APPEARS THAT SPRINGS/HYDRAULIC DEVICES FAIL IN COLD WEATHER. *JB

1 injured

Incident date: Jan 29, 2007

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPIT... Read more

Crash 1 injured

Incident date: Jan 29, 2007

Crash 1 injured

Showing 50 of 74 complaints.

EPA Fuel Economy, 2004 PORSCHE CAYENNE S

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.5L 8-cyl, Automatic 5-spd (4-Wheel or All-Wheel Drive)	12.0	17.0	14.0	Premium	$5,450

CO2 Emissions: -1.0 g/mile (Sport Utility Vehicle - 4WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2004 PORSCHE CAYENNE S

198 manufacturer communications from 173 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	42
060000 ENGINE AND ENGINE COOLING	32
110000 ELECTRICAL SYSTEM	29
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	18
061000 ENGINE AND ENGINE COOLING:ENGINE	6
140000 AIR BAGS	6
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION	5
980000 UNKNOWN OR OTHER	4

060000 ENGINE AND ENGINE COOLING

Manufacturers certificate - allocation of approved engine oils up until MY2020

980000 UNKNOWN OR OTHER

Information for PIWIS tester update 42.500.020

118000 ELECTRICAL SYSTEM:SOFTWARE

Information for PIWIS tester update 42.500.020

350000 EQUIPMENT

Information for PIWIS tester update 42.300.050 & .052

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Instructions on manufactures certificate for approved Porsche A40 engine oils

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Instructions on manufacturers certificate for approved C20 engine oils

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Instructions on manufactures certificate for approved Porsche C30 engine oils

350000 EQUIPMENT

Information for PIWIS tester update 42.300.040 & .041

350000 EQUIPMENT

Information for PIWIS tester update 42.300.035

350000 EQUIPMENT

Information for PIWIS tester update 42.300.030 - .032

350000 EQUIPMENT

Parts information for parts withdrawal involving the glass roof - 9J0877069EY and 9J0877069DY

110000 ELECTRICAL SYSTEM

Instructions on advanced technical information for the KESSY immobilizer repairs on 1st gen Cayenne

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Special tools and equipment information on PIWIS tester update 42.250.050

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information on PIWIS tester update 42.250.045

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information on PIWIS tester update 42.250.042

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information PIWIS tester update 42.250.040

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information on PIWIS tester update 42.250.032

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information on PIWIS tester update 42.250.030

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information on PIWIS tester update 42.200.025

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information on PIWIS tester update 42.200.020 & .022

110000 ELECTRICAL SYSTEM

Special tools and equipment information for all Porsche models. Diagnostic equipment standards.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Manufacturers certificate for an overview of approved Porsche C20 engine oils.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Manufacturers certificate for an overview of approved Porsche C30 engine oils.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information on PIWIS tester update 42.200.000 a?? 42.200.012

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Manufacturers certificate for an overview of approved Porsche C40 engine oils.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Manufacturers certificate for an overview of approved Porsche A40 engine oils.

110000 ELECTRICAL SYSTEM

Special tools and equipment information for the Pico Oscilloscope Extended Functionality

350000 EQUIPMENT

Parts information for parts withdrawal on the locks made to original key code

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

Parts information for parts withdrawal on the locks made to original key code

980000 UNKNOWN OR OTHER

Parts information on parts withdrawal for the oil pump

061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP

Parts information on parts withdrawal for the oil pump

200000 WHEELS

Instructions on manufacturers certificate for approved wheels and tires.

060000 ENGINE AND ENGINE COOLING

Manufacturers certificate for allocation of approved engine oils

350000 EQUIPMENT

Information for PIWIS tester update 42.100.000, .010 & .011

280100 BACK OVER PREVENTION:SOFTWARE

Information for PIWIS tester updates 42.000.050 & .051

280100 BACK OVER PREVENTION:SOFTWARE

Information for PIWIS tester update 42.000.048

350000 EQUIPMENT

Information for PIWIS tester update 42.000.040

350000 EQUIPMENT

Information for PIWIS tester update 42.000.035

350000 EQUIPMENT

Special tools information on an upgrade to the pushers for the VAS5237

060000 ENGINE AND ENGINE COOLING

Manufacturers certificate for approved engine C20 engine oils.

350000 EQUIPMENT

Product knowledge for the Porsche evolution from 1948-2023.

350000 EQUIPMENT

Information for PIWIS tester update 41.750.045 & .046

356000 EQUIPMENT ADAPTIVE/MOBILITY

Special tools information for the pneumatic cartridge gun.

060000 ENGINE AND ENGINE COOLING

Overview of approved engine C40 oils for all Porsche models that use C40 oil.

060000 ENGINE AND ENGINE COOLING

Overview of approved engine C30 oils for all Porsche models that use C30 oil.

060000 ENGINE AND ENGINE COOLING

Overview of approved engine A40 oils for all Porsche models that use A40 oil.

110000 ELECTRICAL SYSTEM

Instructions on advanced technical information for improper odometer and speedometer function

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The following illustrations are based on the four poster set "Evolution Porsche 1948-2006".

356000 EQUIPMENT ADAPTIVE/MOBILITY

Special tools information for the logo templates and exchangeable inserts.

350000 EQUIPMENT

Information for PIWIS tester update 41.500.020 & .022

980000 UNKNOWN OR OTHER

Parts information for parts withdrawal involving the gateway

340000 COMMUNICATION

Parts information for parts withdrawal involving the gateway

190000 TIRES

Instructions on the manufacturers certificate for approved tires, wheels, and spacers.

200000 WHEELS

Instructions on the manufacturers certificate for approved tires, wheels, and spacers.

350000 EQUIPMENT

Information for PIWIS tester update 41.400.000 & .010.

350000 EQUIPMENT

Information for PIWIS tester update #41.375.050

350000 EQUIPMENT

Information for PIWIS tester update #41.375.045.

070000 FUEL SYSTEM, GASOLINE

Parts information for parts withdrawal involving the fuel filler flap

350000 EQUIPMENT

Parts information for parts withdrawal involving the fuel filler flap

350000 EQUIPMENT

Information for PIWIS tester update #41.375.040

356000 EQUIPMENT ADAPTIVE/MOBILITY

Instructions on advanced technical information for the lubricant for the sunroof/sliding roof.

350000 EQUIPMENT

Information for PIWIS tester update #41.300.000, .010 & .012

060000 ENGINE AND ENGINE COOLING

Overview of approved engine C30 oils for Porsche models using C30 oils.

060000 ENGINE AND ENGINE COOLING

Instructions on the manufacturers certificate for approve Porsche A40 engine oils.

060000 ENGINE AND ENGINE COOLING

Overview of approved engine C40 engine oils for all Porsche models using this oil.

060000 ENGINE AND ENGINE COOLING

Overview of approved engine C20 engine oils for all Porsche models using this oil.

140000 AIR BAGS

Information the airbag warning light activated: fault code 1217 and/or 1218

060000 ENGINE AND ENGINE COOLING

Special tools information for the Cayenne valve spring tools.

030000 BRAKES (PWS)

Advanced technical information for a brake squeal.

060000 ENGINE AND ENGINE COOLING

Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils.

060000 ENGINE AND ENGINE COOLING

List of approved engine oils for all Porsche models using C40 oil.

350000 EQUIPMENT

List of approved engine oils for all Porsche models using C40 oil.

060000 ENGINE AND ENGINE COOLING

List of approved engine C30 engine oils for all Porsche vehicles using C30 oil.

060000 ENGINE AND ENGINE COOLING

List of approved C20 engine oils for all Porsche models using C20 oil.

350000 EQUIPMENT

Special tools information on new Redline Dual Purpose Diagnostic Leak Locator.

350000 EQUIPMENT

Information on new PIWIS Tester update #40.300.020.

350000 EQUIPMENT

Information on PIWIS tester update #40.300.000 & .010.

350000 EQUIPMENT

Information on new PIWIS Tester update #40.250.040

350000 EQUIPMENT

Information on new PIWIS Tester program for independent repair facilities.

350000 EQUIPMENT

Information on Porsche PIWIS Tester update #40.250.030 & .035.

060000 ENGINE AND ENGINE COOLING

List of approved engine oils for new and classic Porsche models.

350000 EQUIPMENT

Information on Porsche PIWIS Tester III Online Update 40.200.020.

110000 ELECTRICAL SYSTEM

Information on Porsche PIWIS Tester III Online Update 40.200.000, .010, .015 & .016.

110000 ELECTRICAL SYSTEM

Information on how to deal with a potential cyber security breach.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Historical information on Porsche product evolution.

060000 ENGINE AND ENGINE COOLING

List of approved C20 style engine oils for classic and new Porsche models since 1984.

350000 EQUIPMENT

List of approved C20 style engine oils for classic and new Porsche models since 1984.

350000 EQUIPMENT

Information on PIWIS Tester update 40.000.020 & .022.

060000 ENGINE AND ENGINE COOLING

List of approved C20 engine oils for all new and classic Porsche models 1984 and newer.

060000 ENGINE AND ENGINE COOLING

List of approved C30 engine oils for all new and Classic Porsche vehicles MY1984 and newer.

060000 ENGINE AND ENGINE COOLING

List of approved C40 engine oils for new and classic Porsche vehicles MY 1984 and newer.

060000 ENGINE AND ENGINE COOLING

List of approved A40 style engine oils for new and classic Porsche vehicles MY 1984 and newer.

160000 STRUCTURE

Special tools information on a measuring and alignment system.

060000 ENGINE AND ENGINE COOLING

List of approved C40 style engine oils for new and classic Porsche vehicles.

060000 ENGINE AND ENGINE COOLING

List of approved A40 style engine oils for new and classic Porsche models.

350000 EQUIPMENT

List of approved A40 style engine oils for new and classic Porsche models.

060000 ENGINE AND ENGINE COOLING

Advanced Technical information on a NVH Lubrication kit.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

List of approved engine oils for all Porsche models since 2003.

060000 ENGINE AND ENGINE COOLING

Overview of Approved Porsche C20 Engine Oils

110000 ELECTRICAL SYSTEM

Information on PIWIS Tester III Online Update 39.700.000, .010 & .012

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PORSCHE CAYENNE S - All Years Overview

Complete safety history for the PORSCHE CAYENNE S across all model years (2003, 2024).

39 Total Recalls

135 Total Complaints

0 Investigations

7 Reported Crashes

1 Reported Fires

0 Reported Deaths

PORSCHE CAYENNE S - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	1	0	View
2021	1	0	View
2020	1	1	View
2019	1	0	View
2015	1	0	View
2014	1	0	View
2013	1	0	View
2012	2	6	View
2011	3	20	View
2009	1	0	View
2008	1	6	View
2007	0	1	View
2006	3	13	View
2005	4	10	View
2004 (current)	9	74
2003	9	4	View

Other PORSCHE Models

Model	Recalls	Complaints
TAYCAN	220	389	View
911	155	175	View
TAYCAN 4S	121	2	View
TAYCAN TURBO S	110	1	View
CAYENNE	105	642	View
TAYCAN TURBO	99	0	View
PANAMERA	91	158	View
PANAMERA 4S	81	15	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 PORSCHE CAYENNE S

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2004 PORSCHE CAYENNE S

Technical Service Bulletins, 2004 PORSCHE CAYENNE S

Most Affected Components

PORSCHE CAYENNE S - All Years Overview

PORSCHE CAYENNE S - Year by Year

Other PORSCHE Models