2002 PORSCHE 911 CARRERA
3 recalls, 4 complaints - 181 TSBs
20E091000 Dec 11, 2020
SUSPENSION:FRONT:MACPHERSON STRUT
Defect Description
Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996... Read more
Consequence
If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
Remedy
Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These part... Read more
13V063000 Feb 26, 2013
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Defect Description
US Specs is recalling one 2002 Porsche Carrera, one 1997 BMW 750IL, and two 1986 BMW 635 CSI vehicles for failing to conform to Federal Motor Vehicle Safety Standard No. 111, "Rearview Mirrors." While performing conformity-related modifications for the US market, labels with an incorrect size font ... Read more
Consequence
Drivers of these vehicles may not know the proximity of the objects in the passenger side mirror, increasing the risk of a crash.
Remedy
US Specs will notify owners and correct the statement on the passenger mirror of the affected vehicles, free of charge. The recall began on April 22, 2013. Owners may contact US Specs at 1-443-502-2331.
13V064000 Feb 26, 2013
SEAT BELTS
Defect Description
US Specs is recalling one 2002 Porsche Carrera 911. This vehicle fails to conform to Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." After performing conformity-related modifications for the US market, this vehicle was released with passenger seatbelts that lack the req... Read more
Consequence
Without the ALR function, the seatbelts do not allow for the secure installation of a child restraint, which can increase the risk of injury to a child during a crash.
Remedy
US Specs will notify the owner and replace all of the passenger seat belts, free of charge. The recall began on April 22, 2013. Owners may contact US Specs at 1-443-502-2331.
Complaint Statistics
4 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 1 |
| AIR BAGS | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
ENGINE AND ENGINE COOLING:ENGINE
Jun 23, 2010
Incident date: Jun 6, 2010
TL* THE CONTACT OWNS A 2002 PORSCHE 911 CARRERA. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THERE WAS A LOUD, ABNORMAL BANG. THE CONTACT EXITED THE VEHICLE AND FOUND A LARGE OIL SPILL FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE ENGINE AND TRANSMISSION WERE TAKEN APART TO LOCATE THE F... Read more
AIR BAGS
Apr 9, 2010
Incident date: Apr 8, 2010
ERRONEOUS AIRBAG FAILURE ERROR CODE DETECTED. AIRBAG FAILURE LIGHT ON DASH AND AIRBAG FAILURE TEXT ALSO APPEARS ON DASH. PORSCHE DEALER REPORTS THAT THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BY PORSCHE CARS OF NORTH AMERICA TO FIX THIS PROBLEM. THE FIX INVOLVES RE-WIRING THE GROUND SYSTEM AND REP... Read more
STEERING:HYDRAULIC POWER ASSIST SYSTEM
Oct 18, 2007
Incident date: Jan 1, 1901
2002 PORSCHE 996 WITH POWER STEERING VALVE FAILURE. CONSUMER STATES THAT THE POWER STEERING RESERVOIR VALVE MADE A HIGH PITCHED NOISE. HE STATED THAT THIS FAILURE COULD CAUSE A FIRE SINCE THE VALVE IS LOCATED RIGHT OVER THE EXHAUST AND OR THE TURBO. *KB
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mar 29, 2007
Incident date: Mar 28, 2007
PUT THE KEY IN THE IGNITION, TURNED IT TO START THE VEHICLE, AND THE BATTERY COMPLETELY EXPLODED. ACID VAPORS FILLED THE GARAGE AND BURNED EYES AND CAUSED COUGHING AND BURNING THROAT SENSATION. *JB
Fire
EPA Fuel Economy, 2002 PORSCHE 911 CARRERA
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.6L 6-cyl, Manual 6-spd (Rear-Wheel Drive) | 16.0 | 24.0 | 19.0 | Premium | $4,000 |
| 3.6L 6-cyl, Automatic (S5) (Rear-Wheel Drive) | 16.0 | 24.0 | 19.0 | Premium | $4,000 |
CO2 Emissions: -1.0 g/mile (Minicompact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2002 PORSCHE 911 CARRERA
181 manufacturer communications from 159 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 45 |
| 060000 ENGINE AND ENGINE COOLING | 32 |
| 110000 ELECTRICAL SYSTEM | 22 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 18 |
| 980000 UNKNOWN OR OTHER | 9 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 4 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
| 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION | 4 |
No. 09-24
Apr 10, 2024
060000 ENGINE AND ENGINE COOLING
Manufacturers certificate - allocation of approved engine oils up until MY2020
No. 06-09-4
Apr 10, 2024
110000 ELECTRICAL SYSTEM
Technical information for evaluating over-revving events
No. 2403
Mar 14, 2024
030000 SERVICE BRAKES, HYDRAULIC
Special tools and equipment information for brake caliper pins for the 911, Boxster, and Cayman
No. D8
Feb 2, 2024
980000 UNKNOWN OR OTHER
Product knowledge for the chassis and VIN numbering systems
PIWIS2401f
Feb 1, 2024
980000 UNKNOWN OR OTHER
Information for PIWIS tester update 42.500.008
PIWIS2302s
Nov 17, 2023
350000 EQUIPMENT
Information for PIWIS tester update 42.300.050 & .052
No. 35-23
Nov 14, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on manufactures certificate for approved Porsche A40 engine oils
No. 32-23
Nov 14, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on manufacturers certificate for approved C20 engine oils
No. 33-23
Nov 14, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on manufactures certificate for approved Porsche C30 engine oils
PIWIS2302r
Nov 10, 2023
350000 EQUIPMENT
Information for PIWIS tester update 42.300.040 & .041
PIWIS2302q
Nov 7, 2023
350000 EQUIPMENT
Information for PIWIS tester update 42.300.035
PIWIS2302p
Nov 3, 2023
350000 EQUIPMENT
Information for PIWIS tester update 42.300.030 - .032
No. D654
Nov 2, 2023
350000 EQUIPMENT
Parts information for parts withdrawal involving the glass roof - 9J0877069EY and 9J0877069DY
PIWIS2302h
Oct 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Special tools and equipment information on PIWIS tester update 42.250.050
PIWIS2302g
Sep 29, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.045
PIWIS2302f
Sep 25, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.042
PIWIS2302e
Sep 22, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information PIWIS tester update 42.250.040
PIWIS2302d
Sep 19, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.032
PIWIS2302C
Sep 14, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.030
PIWIS2302b
Sep 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.200.025
PIWIS2302a
Sep 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.200.020 & .022
No. 2314
Sep 6, 2023
110000 ELECTRICAL SYSTEM
Special tools and equipment information for all Porsche models. Diagnostic equipment standards.
No. 16-23
Sep 5, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche C20 engine oils.
No. 17-23
Sep 5, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche C30 engine oils.
PIWIS2301az
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.200.000 a?? 42.200.012
No. 18-23
Sep 5, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche C40 engine oils.
No. 19-23
Sep 5, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche A40 engine oils.
No. 2313
Sep 1, 2023
110000 ELECTRICAL SYSTEM
Special tools and equipment information for the Pico Oscilloscope Extended Functionality
No. D5
Aug 29, 2023
350000 EQUIPMENT
Parts information for parts withdrawal on the locks made to original key code
No. D5
Aug 29, 2023
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Parts information for parts withdrawal on the locks made to original key code
No. D647
Aug 25, 2023
980000 UNKNOWN OR OTHER
Parts information on parts withdrawal for the oil pump
No. D647
Aug 25, 2023
061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Parts information on parts withdrawal for the oil pump
No. 14-23
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
Manufacturers certificate for allocation of approved engine oils
PIWIS2301as
Jul 25, 2023
350000 EQUIPMENT
Information for PIWIS tester update 42.100.000, .010 & .011
PIWIS2301ar
Jul 14, 2023
280100 BACK OVER PREVENTION:SOFTWARE
Information for PIWIS tester updates 42.000.050 & .051
PIWIS2301aq
Jul 12, 2023
280100 BACK OVER PREVENTION:SOFTWARE
Information for PIWIS tester update 42.000.048
PIWIS2301ap
Jul 7, 2023
350000 EQUIPMENT
Information for PIWIS tester update 42.000.040
PIWIS2301ao
Jul 4, 2023
350000 EQUIPMENT
Information for PIWIS tester update 42.000.035
No. 2311
Jun 22, 2023
350000 EQUIPMENT
Special tools information on an upgrade to the pushers for the VAS5237
No. 02-23-1
Mar 24, 2023
060000 ENGINE AND ENGINE COOLING
Manufacturers certificate for approved engine C20 engine oils.
No. D4a
Mar 16, 2023
350000 EQUIPMENT
Product knowledge for the Porsche evolution from 1948-2023.
PIWIS2301k
Feb 27, 2023
350000 EQUIPMENT
Information for PIWIS tester update 41.750.045 & .046
No. 2303
Feb 14, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special tools information for the pneumatic cartridge gun.
No. 04-23
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C40 oils for all Porsche models that use C40 oil.
No. 03-23
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C30 oils for all Porsche models that use C30 oil.
No. 05-23
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Overview of approved engine A40 oils for all Porsche models that use A40 oil.
No. 2234
Dec 8, 2022
110000 ELECTRICAL SYSTEM
Instructions on advanced technical information for improper odometer and speedometer function
No. 17D4a
Dec 6, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The following illustrations are based on the four poster set "Evolution Porsche 1948-2006".
No. 1758.4
Nov 30, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special tools information for the logo templates and exchangeable inserts.
PIWIS2202b
Nov 18, 2022
350000 EQUIPMENT
Information for PIWIS tester update 41.500.020 & .022
PIWIS2201au
Sep 30, 2022
350000 EQUIPMENT
Information for PIWIS tester update 41.400.000 & .010.
PIWIS2201at
Sep 26, 2022
350000 EQUIPMENT
Information for PIWIS tester update #41.375.050
PIWIS2201as
Sep 22, 2022
350000 EQUIPMENT
Information for PIWIS tester update #41.375.045.
No. D615
Sep 19, 2022
070000 FUEL SYSTEM, GASOLINE
Parts information for parts withdrawal involving the fuel filler flap
No. D615
Sep 19, 2022
350000 EQUIPMENT
Parts information for parts withdrawal involving the fuel filler flap
PIWIS2201ar
Sep 16, 2022
350000 EQUIPMENT
Information for PIWIS tester update #41.375.040
No. 1804.1
Aug 30, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
Instructions on advanced technical information for the lubricant for the sunroof/sliding roof.
PIWIS2201an
Aug 26, 2022
350000 EQUIPMENT
Information for PIWIS tester update #41.300.000, .010 & .012
No. 35-22
Jul 30, 2022
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C30 oils for Porsche models using C30 oils.
No. 36-22
Jul 30, 2022
060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for approve Porsche A40 engine oils.
No. 31-22
Jul 30, 2022
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C40 engine oils for all Porsche models using this oil.
No. 33-22
Jul 30, 2022
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C20 engine oils for all Porsche models using this oil.
No. 1801.4
Mar 30, 2022
030000 BRAKES (PWS)
Advanced technical information for a brake squeal.
No. D599
Mar 14, 2022
060000 ENGINE AND ENGINE COOLING
Parts information for parts withdrawal involving the valve spring. Part numbers affected are PAB109623 and 958109623.
No. 06-22
Feb 24, 2022
060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils.
No. 61-21
Aug 31, 2021
060000 ENGINE AND ENGINE COOLING
List of approved engine oils for all Porsche models using C40 oil.
No. 61-21
Aug 31, 2021
350000 EQUIPMENT
List of approved engine oils for all Porsche models using C40 oil.
No. 60-21
Aug 31, 2021
060000 ENGINE AND ENGINE COOLING
List of approved engine C30 engine oils for all Porsche vehicles using C30 oil.
No. 59-21
Aug 31, 2021
060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all Porsche models using C20 oil.
No. 2112
Aug 12, 2021
350000 EQUIPMENT
Special tools information on new Redline Dual Purpose Diagnostic Leak Locator.
PIWIS2101ac
Jun 25, 2021
350000 EQUIPMENT
Information on new PIWIS Tester update #40.300.020.
PIWIS2101ab
Jun 18, 2021
350000 EQUIPMENT
Information on PIWIS tester update #40.300.000 & .010.
PIWIS2101aa
Jun 11, 2021
350000 EQUIPMENT
Information on new PIWIS Tester update #40.250.040
No. D13.2
Jun 2, 2021
350000 EQUIPMENT
Information on new PIWIS Tester program for independent repair facilities.
PIWIS2101z
Jun 1, 2021
350000 EQUIPMENT
Information on Porsche PIWIS Tester update #40.250.030 & .035.
PIWIS2101y
May 21, 2021
350000 EQUIPMENT
Information on Porsche PIWIS Tester III Online Update 40.200.020.
PIWIS2101x
May 10, 2021
110000 ELECTRICAL SYSTEM
Information on Porsche PIWIS Tester III Online Update 40.200.000, .010, .015 & .016.
No. 52-21
Apr 19, 2021
110000 ELECTRICAL SYSTEM
Information on how to deal with a potential cyber security breach.
No. D4a
Mar 30, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Historical information on Porsche product evolution.
No. 13-21
Mar 26, 2021
060000 ENGINE AND ENGINE COOLING
List of approved C20 style engine oils for classic and new Porsche models since 1984.
No. 13-21
Mar 26, 2021
350000 EQUIPMENT
List of approved C20 style engine oils for classic and new Porsche models since 1984.
PIWIS2102j
Mar 5, 2021
350000 EQUIPMENT
Information on PIWIS Tester update 40.000.020 & .022.
No. 03-21
Mar 5, 2021
060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all new and classic Porsche models 1984 and newer.
No. 07-21-1
Mar 5, 2021
060000 ENGINE AND ENGINE COOLING
List of approved C30 engine oils for all new and Classic Porsche vehicles MY1984 and newer.
No. 08-21
Mar 5, 2021
060000 ENGINE AND ENGINE COOLING
List of approved C40 engine oils for new and classic Porsche vehicles MY 1984 and newer.
No. 09-21
Mar 5, 2021
060000 ENGINE AND ENGINE COOLING
List of approved A40 style engine oils for new and classic Porsche vehicles MY 1984 and newer.
No. 1820.1
Jan 27, 2021
160000 STRUCTURE
Special tools information on a measuring and alignment system.
No. 53-20
Dec 3, 2020
060000 ENGINE AND ENGINE COOLING
List of approved C40 style engine oils for new and classic Porsche vehicles.
No. 54-20
Dec 3, 2020
060000 ENGINE AND ENGINE COOLING
List of approved A40 style engine oils for new and classic Porsche models.
No. 54-20
Dec 3, 2020
350000 EQUIPMENT
List of approved A40 style engine oils for new and classic Porsche models.
No. 2000
Oct 28, 2020
060000 ENGINE AND ENGINE COOLING
Advanced Technical information on a NVH Lubrication kit.
No. 33-20
Sep 3, 2020
060000 ENGINE AND ENGINE COOLING
Overview of Approved Porsche C20 Engine Oils
PIWIS2001ac
Sep 1, 2020
110000 ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.000, .010 & .012
PIWIS2001v
Jun 25, 2020
350000 EQUIPMENT
Information on new PIWIS tester update 39.500.020 and .025.
PIWIS2001v
Jun 25, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Information on new PIWIS tester update 39.500.020 and .025.
Charging lockup
Jun 19, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Info on a new customer tool for looking up campaigns and recalls on their vehicle.
No. 19-20
Jun 15, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
List of approved engine oils for classic vehicles.
No. D4a
Jun 3, 2020
110000 ELECTRICAL SYSTEM
Document showing the evolution of Porsche Vehicles since 1948.
No. D4a
Jun 3, 2020
350000 EQUIPMENT
Document showing the evolution of Porsche Vehicles since 1948.
No. 16-20
May 14, 2020
060000 ENGINE AND ENGINE COOLING
List of approved A40 engine oils for all applicable vehicles as of 1984.
Showing 100 of 181 bulletins.
NHTSA Safety Investigations, PORSCHE 911 CARRERA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP21001
Opened: Jan 15, 2021 , Closed: Jul 9, 2021
Backup Lights Fail To Illuminate
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on November 20, 2020 requesting an investigation into the failure of reversing lights to illuminate in certain Model Year (MY) 2013 Porsche 911 Carrera vehicle with manual transmissions. The reversing li... Read more
PORSCHE 911 CARRERA - All Years Overview
Complete safety history for the PORSCHE 911 CARRERA across all model years (1999, 2023).
33
Total Recalls
55
Total Complaints
1
Investigations
3
Reported Crashes
6
Reported Fires
0
Reported Deaths
PORSCHE 911 CARRERA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 1 | 0 | View |
| 2022 | 1 | 0 | View |
| 2021 | 1 | 0 | View |
| 2020 | 5 | 1 | View |
| 2017 | 2 | 1 | View |
| 2014 | 1 | 5 | View |
| 2013 | 1 | 3 | View |
| 2012 | 3 | 0 | View |
| 2011 | 1 | 0 | View |
| 2010 | 1 | 0 | View |
| 2009 | 1 | 0 | View |
| 2008 | 1 | 0 | View |
| 2007 | 1 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 4 | View |
| 2004 | 1 | 9 | View |
| 2003 | 2 | 3 | View |
| 2002 (current) | 3 | 4 | |
| 2001 | 1 | 1 | View |
| 2000 | 2 | 2 | View |
| 1999 | 2 | 21 | View |
| 1997 | 0 | 1 | View |