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2023 PLEASURE WAY ONTOUR

1 recalls, 3 complaints - 57 TSBs

23V493000 Jul 17, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Pleasure Way Industries, Ltd (Pleasure Way) is recalling certain 2021-2023 On Tour and Lexor motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp for... Read more
Consequence
A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Pleasure Way customer service at 1-800-364-0189.
514 vehicles affected
Manufacturer: Pleasure Way Industries, Ltd.

Complaint Statistics

3 total complaints

Top Reported Components

ComponentComplaints
TIRES2
POWER TRAIN1
POWER TRAIN Mar 21, 2025
Incident date: Mar 20, 2025
The engine is making a very loud internal noise and it is available upon request. There is a major fear of the engine seizing while driving. I don't know if the vehicle has been taken to a dealer for this issue before. The vehicle or component has not been inspected by the manufacturer, police, insu... Read more
TIRES Mar 21, 2025
Incident date: Mar 20, 2025
27 r
TIRES Mar 21, 2025
Incident date: Mar 20, 2025
27 r

Technical Service Bulletins, 2023 PLEASURE WAY ONTOUR

57 manufacturer communications from 52 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT21
110000 ELECTRICAL SYSTEM7
353000 EQUIPMENT:ELECTRICAL4
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS4
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH3
980000 UNKNOWN OR OTHER3
357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS2
160000 STRUCTURE2
DSC-A1342-003 Mar 20, 2024
980000 UNKNOWN OR OTHER
Dealer service communication pertaining to a failed soundbar.
DSC-A1342-003 Mar 20, 2024
114000 ELECTRICAL SYSTEM:WIRING
Dealer service communication pertaining to a failed soundbar.
DSC-A1331-003 Mar 6, 2024
980000 UNKNOWN OR OTHER
Dealer service communication pertaining to a failed DCM3 module.
DSC-A1331-003 Mar 6, 2024
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Dealer service communication pertaining to a failed DCM3 module.
ToolsE Feb 20, 2024
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to re-align the drawer glides to allow the drawers to go in and out evenly.
ToolsC Feb 13, 2024
160000 STRUCTURE
Technical service bulletin pertaining to the procedure to test the cabinet latches and to adjust the hinge to hold the cabinet closed more securely.
ToolsB Feb 12, 2024
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to adjust the latch/catch of the kitchen drawer to keep the drawer closed more securely.
TSBA1297001 Jan 8, 2024
110000 ELECTRICAL SYSTEM
Technical service bulletin pertaining to the procedure to replace the G12 module.
TSBA1295001 Jan 4, 2024
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Technical service bulletin pertaining to the procedure to readhere the window glass to the crank arm.
TSBA1287001 Jan 2, 2024
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to test and adjust the latches on the overhead cabinets so the doors hold closed more securely.
TSBA1290001 Jan 2, 2024
110000 ELECTRICAL SYSTEM
Technical service bulletin pertaining to the procedure to reset the DCM3 module.
DSC-A1285-012 Dec 21, 2023
110000 ELECTRICAL SYSTEM
Dealer service communication pertaining to a failed DCM3 module.
TSB-A1278-012 Dec 5, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Technical service bulletin pertaining to the procedure to replace the G12 module.
DSC-A1268-012 Dec 1, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Dealer service communication pertaining to adjustments to cabinet door hinges and latches to help them hold closed more securely.
DSC-A1268-012 Dec 1, 2023
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Dealer service communication pertaining to adjustments to cabinet door hinges and latches to help them hold closed more securely.
TSB-A1269-012 Dec 1, 2023
110000 ELECTRICAL SYSTEM
Technical service bulletin pertaining to the procedure to replace the end connectors of the communication cable.
OntourB Nov 14, 2023
180000 VEHICLE SPEED CONTROL
Dealer service communication pertaining to a sliding door screen that is coming apart.
DSC-A1245-010 Oct 27, 2023
350000 EQUIPMENT
Dealer service communication pertaining to an adjustment needed on the screen at the sliding door.
TSB-A1244-010 Oct 24, 2023
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to repair lino that is bubbling.
DSC-A1239-010 Oct 19, 2023
357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Dealer service communication pertaining to a failed Bose soundbar.
TSB-A1237-010 Oct 16, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Technical service bulletin pertaining to the procedure to test the latches to determine if they are catching, and the procedure to adjust the hinges to hold the door closed more securely.
DSC-A1230-010 Oct 4, 2023
353000 EQUIPMENT:ELECTRICAL
Dealer service communication pertaining to a failed CO detector.
TSB-A1232-010 Oct 4, 2023
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to adjust the tension of the MCD shade.
TSB-A1228-010 Oct 3, 2023
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to adjust the latch/catch of the kitchen drawers to hold them closed more securely.
TSB-A1226-010 Oct 2, 2023
353000 EQUIPMENT:ELECTRICAL
Technical service bulletin pertaining to the procedure to reset the DCM3 module.
DSC-A1221-009 Sep 19, 2023
350000 EQUIPMENT
Dealer service communication pertaining to an awning that needs adjustment to be level when extended.
TSB-A1219-009 Sep 18, 2023
340000 COMMUNICATION
Technical service bulletin pertaining to the procedure to replace the end connectors of a communication cable.
DSC-A1216-009 Sep 14, 2023
351300 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING
Dealer service communication pertaining to a failed toilet valve.
DSC-A1215-009 Sep 12, 2023
350000 EQUIPMENT
Dealer service communication pertaining to latches that need adjustment to hold the door/drawers closed.
DSC-A1201-009 Sep 1, 2023
350000 EQUIPMENT
Dealer service communication pertaining to a window shade that has come apart.
DSC-A1178-007 Jul 26, 2023
350000 EQUIPMENT
Dealer service communication pertaining to a failed solenoid valve on the LP tank.
TSB-A1168-007 Jul 12, 2023
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to adjust the Carefree awning.
DSC-A1163-007 Jul 10, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Dealer service communication pertaining to a failed compartment door latch.
TSB-A1165-007 Jul 10, 2023
110000 ELECTRICAL SYSTEM
Technical service bulletin pertaining to the procedure to replace the end connectors of the communication cable of the G12 module.
TSB-A1159-006 Jun 29, 2023
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to adjust the tension of the MCD shade.
DSC-A1152-006 Jun 20, 2023
350000 EQUIPMENT
Dealer service communication pertaining to a shade that has come apart
TSB-A1151-006 Jun 19, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Technical service bulletin pertaining to the procedure to reattach the window arm to the window glass.
DSC-A1140-005 May 31, 2023
350000 EQUIPMENT
Dealer service communication pertaining to required latch adjustments to keep cabinets/drawers closed in travel.
DSC-A1137-005 May 31, 2023
160000 STRUCTURE
Dealer service communication pertaining to a wall panel delamination issues.
DSC-A1133-005 May 23, 2023
350000 EQUIPMENT
Dealer service communication pertaining to a failed MCD shade.
DSC-A1131-005 May 17, 2023
357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Dealer service communication pertaining to a soundbar that is not functioning.
DSC-A1120-004 Apr 28, 2023
110000 ELECTRICAL SYSTEM
Dealer service communication pertaining to a failed G12 module.
DSC-A1119-004 Apr 26, 2023
350000 EQUIPMENT
Dealer service communication pertaining to an awning that won't retract.
DSC-A1107-004 Apr 10, 2023
351150 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Dealer service communication pertaining to a faulty water pump.
DSC-A1107-004 Apr 10, 2023
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dealer service communication pertaining to a faulty water pump.
DSC-A1093-003 Mar 20, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Dealer service communication pertaining to a window arm that has become detached from the glass.
DSC-A1086-003 Mar 2, 2023
350000 EQUIPMENT
Dealer service communication pertaining to a faulty lock for the outside shower compartment.
DSC-A1074-002 Feb 24, 2023
350000 EQUIPMENT
Dealer service communication pertaining to a leak at the kitchen sink drain.
TSB-A1073-002 Feb 21, 2023
350000 EQUIPMENT
Technical service bulletin pertaining to the procedure to adjust the pitch of the Carefree awning.
DSC-A1078-002 Feb 14, 2023
353000 EQUIPMENT:ELECTRICAL
Dealer service communication pertaining to a failed USB port.
DSC-A1066-002 Feb 1, 2023
110000 ELECTRICAL SYSTEM
Dealer service communication pertaining to a faulty G12 board.
TSB-A1060-001 Jan 12, 2023
353000 EQUIPMENT:ELECTRICAL
Technical service bulletin pertaining to the procedure to reset the DCM3 module.
DSC-A1055-001 Jan 4, 2023
350000 EQUIPMENT
Dealer service communication pertaining to the adjustment of the tension on an MCD shade.
DSC-A1037-011 Nov 28, 2022
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Dealer service communication pertaining to a window in which the opening mechanism has detached from the glass.
DSC-A1032-011 Nov 15, 2022
170000 LATCHES/LOCKS/LINKAGES
Dealer service communication pertaining to the adjustment of the latches of drawers.
DSC-A1032-011 Nov 15, 2022
980000 UNKNOWN OR OTHER
Dealer service communication pertaining to the adjustment of the latches of drawers.
DSC-A1008-009 Sep 26, 2022
070000 FUEL SYSTEM, GASOLINE
Dealer service communication pertaining to a faulty tank level sensor.

PLEASURE WAY ONTOUR - All Years Overview

Complete safety history for the PLEASURE WAY ONTOUR across all model years (2021, 2023).

5 Total Recalls
3 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

PLEASURE WAY ONTOUR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2023 (current) 1 3
2022 2 0 View
2021 2 0 View

Other PLEASURE WAY Models

Model Recalls Complaints
ASCENT 0 0 View
EXCEL 0 0 View
LEXOR 0 0 View
LEXOR TS 0 0 View
PLATEAU 0 0 View
PLEASURE WAY 0 0 View
PURSUIT 0 0 View
REKON 0 0 View