2004 PIERCE ENFORCER
10 recalls, 0 complaints - 5 TSBs
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
17V348000 May 30, 2017
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
13V525000 Oct 22, 2013
EQUIPMENT
Defect Description
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab... Read more
Consequence
If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.
11V384000 Jul 26, 2011
FUEL SYSTEM, OTHER
Defect Description
PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THA... Read more
Consequence
THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH.
Remedy
FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS ST... Read more
11V255000 Apr 26, 2011
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 1999-2008 ARROW XT, DASH, LANCE, AND ENFORCER FIRE APPARATUS MANUFACTURED FROM JUNE 22, 1999, THROUGH MAY 12, 2008, AND EQUIPPED WITH AN ELECTRONIC ACCELERATOR PEDAL. AFTER REPEATED USE WITH EXCESSIVE FORCE, THE ACCELERATOR PEDAL ARM MAY BEND AND CAUSE THE PED... Read more
Consequence
IF THE ACCELERATOR PEDAL BECOMES STUCK, THE OPERATOR MAY LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REMOVE THE EXISTING ACCELERATOR ARM AND INSTALL A REDESIGNED PEDAL ARM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
10V423000 Sep 21, 2010
STEERING
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM ... Read more
Consequence
DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Remedy
PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIE... Read more
10V300000 Jun 28, 2010
STRUCTURE:BODY:BUMPERS
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE T... Read more
Consequence
IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.
Remedy
A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
05V351000 Aug 10, 2005
SEATS
Defect Description
CERTAIN FIRE TRUCKS WITH COMMAND CABS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207,"SEATING SYSTEMS." THE RESCUE BODY OFFERINGS DO NOT MEET THE PULL TEST REQUIREMENTS. THE PEDESTAL SEAT WAS MOUNTED BY DRILLING AND TAPPING THE CAB OR BODY FLOOR.
Consequence
IN THE EVENT OF A CRASH, THE PEDESTAL SEAT FASTENERS COULD FAIL TO RESTRAIN THE SEAT, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy
DEALERS WILL INSPECT THE SEAT PEDESTALS. IF THE SEAT WAS MOUNTED WITH TAPPED FASTENERS, THE FASTENERS WILL BE REMOVED AND A HOLE WILL BE DRILLED TO REPLACE THE MOUNTING FASTENERS WITH 7/16" BOLTS AND NUTS. THE RECALL BEGAN ON AUGUST 19, 2005. OWNERS MAY CONTACT PIERCE AT 920-832-3249.
05V220000 May 12, 2005
SUSPENSION
Defect Description
CERTAIN FIRE TRUCKS EQUIPPED WITH HOLLAND/NEWAY AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTINGS MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION?S TRANSVERSE B... Read more
Consequence
THIS WILL CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.
Remedy
HOLLAND IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES FREE OF CHARGE. OWNERS MAY CONTACT HOLLAND AT 616-396-6501 OR PIERCE AT 1-888-974-3723.
05V072000 Mar 4, 2005
SEATS
Defect Description
CERTAIN FIRE TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, 'SEATING SYSTEMS.' THE SEAT TETHER RESTRAINS THE SEAT DURING PULL TESTING AS THE SUSPENSION COMPONENTS ARE NOT DESIGNED TO RESTRAIN THE SEAT ON THEIR OWN. THE SUSPENSION SEAT TETHERS ARE TOO L... Read more
Consequence
THE OCCUPANT WILL EXPERIENCE INSUFFICIENT SUSPENSION SEAT RESTRAINT WHICH COULD LEAD TO PERSONAL INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy
DEALERS WILL REPLACE SUSPENSION SEAT TETHERS WITH SHORTER TETHERS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.
No complaints found for this vehicle.
Technical Service Bulletins, 2004 PIERCE ENFORCER
5 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 2 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 2 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
SB_588.4
Jul 25, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
SB_588.4
Jul 25, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
SB_588
Jan 5, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
SB_588
Jan 5, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
PB_593_03.02.202
Mar 2, 2022
060000 ENGINE AND ENGINE COOLING
The lower coolant tube clamp bracket (Pierce P/N 2953062) has been redesigned and older versions should be replaced with Pierce P/N 4107662.
PIERCE ENFORCER - All Years Overview
Complete safety history for the PIERCE ENFORCER across all model years (1998, 2026).
210
Total Recalls
2
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE ENFORCER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 2 | 0 | View |
| 2023 | 4 | 0 | View |
| 2022 | 6 | 0 | View |
| 2021 | 7 | 0 | View |
| 2020 | 10 | 0 | View |
| 2019 | 9 | 0 | View |
| 2018 | 9 | 0 | View |
| 2017 | 10 | 0 | View |
| 2016 | 16 | 0 | View |
| 2015 | 15 | 0 | View |
| 2014 | 6 | 0 | View |
| 2013 | 6 | 0 | View |
| 2012 | 6 | 0 | View |
| 2011 | 5 | 0 | View |
| 2010 | 6 | 0 | View |
| 2009 | 8 | 0 | View |
| 2008 | 9 | 0 | View |
| 2007 | 11 | 1 | View |
| 2006 | 9 | 1 | View |
| 2005 | 10 | 0 | View |
| 2004 (current) | 10 | 0 | |
| 2003 | 8 | 0 | View |
| 2002 | 7 | 0 | View |
| 2001 | 7 | 0 | View |
| 2000 | 7 | 0 | View |
| 1999 | 3 | 0 | View |
| 1998 | 1 | 0 | View |