2004 NEWMAR DUTCH STAR
10 recalls, 4 complaints - 4 TSBs
17V809000 Dec 15, 2017
EQUIPMENT
Defect Description
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become c... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
16V501000 Jul 5, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Defect Description
Newmar Corporation (Newmar) is recalling certain model year 1998-2010 Dutch Star, 2008 Kountry Star, 2008-2009 All Star and Ventana, 2009-2010 Dutch Aire, 2014-2015 King Aire and 2015 Essex motorhomes, built on a Spartan Motors chassis. In the affected vehicles, the flexible exhaust tube may tear a... Read more
Consequence
If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
Remedy
Newmar will notify owners, and Spartan dealers will inspect the alignment of the tubes, correcting them and replacing any that are torn. These repairs will be performed free of charge. The recall began on August 29, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan cus... Read more
15V829000 Dec 9, 2015
STEERING
Defect Description
Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Consequence
A loss of steering increases the risk of a crash.
Remedy
Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V... Read more
09V324000 Aug 11, 2009
EQUIPMENT
Defect Description
NEWMAR IS RECALLING CERTAIN MODEL YEAR 2003 AND 2004 MOTOR HOMES AND RECREATIONAL VEHICLE TRAILERS MANUFACTURED BETWEEN MARCH 5, 2002 AND APRIL 3, 2003, EQUIPPED WITH CERTAIN NORCOLD REFRIGERATORS. THE COOLANT SOLUTION IN THESE COOLING UNITS CAN ESCAPE.
Consequence
IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy
NEWMAR IS WORKING WITH NORCOLD TO NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE REMEDY CAMPAIGN WILL BE CONDUCTED BY NORCOLD. THE SAFETY RECALL CAMPAIGN BEGAN ON OCTOBER 19, 2009. OWNERS MAY CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR NEWMAR AT 1-574-773-7791.
08V366000 Jul 17, 2008
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-... Read more
Consequence
IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy
NEWMAR IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST T... Read more
08V015000 Jan 11, 2008
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Defect Description
CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER VCL OR XC CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RES... Read more
Consequence
THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
Remedy
FREIGHTLINER IS CONDUCTING THIS RECALL (PLEASE SEE 07V-343) AND WILL REPLACE THE STEERING GEAR FREE OF CHARGE. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR NEWMAR AT 574-773-7791.
05V263000 Jun 2, 2005
SERVICE BRAKES, AIR:SUPPLY
Defect Description
ON CERTAIN MOTOR HOMES EQUIPPED WITH AMETEK NGI GAUGES, THE AIR GAUGES ARE NOT PROPERLY CALIBRATED AND THE LOW AIR WARNING INDICATOR MAY BE ACTIVATED WHEN ACTUAL AIR RESERVOIR PRESSURE READINGS ARE BELOW THE FEDERAL MOTOR VEHICLE SAFETY STANDARD REQUIRED RANGE OF 60 TO 65PSI.
Consequence
THIS MAY CAUSE THE PARKING BRAKE TO ENGAGE WITHOUT WARNING, THUS THROWING THE PASSENGER FORWARD, CREATING THE POTENTIAL FOR INJURY TO OCCUPANTS.
Remedy
SPARTAN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSTALL A HARNESS JUMPER CABLE TO EACH AIR SENDER. OWNERS MAY CONTACT SPARTAN AT 800-543-4277 OR NEWMAR AT 574-773-7719.
05V170000 Apr 25, 2005
EQUIPMENT
Defect Description
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH ARE EQUIPPED WITH WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence
SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR NEWMAR AT 574-773-7719.
04V403000 Aug 17, 2004
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
ON CERTAIN MOTOR HOMES, DURING MANUFACTURING, THE SEAT BELT SHOULDER HARNESS ATTACHMENT LOCATION FOR THE PASSENGER SEAT WAS NOT PROPERLY WELDED OR ATTACHED.
Consequence
IN THE EVENT OF A CRASH, THE SHOULDER HARNESS MAY BECOME LOOSE OR UNATTACHED CAUSING SERIOUS INJURY TO ANYONE IN THE PASSENGER SEAT.
Remedy
DEALERS WILL INSTALL A NEW PLATE OVER EXISTING BY DRILLING FOUR ATTACHMENT HOLES ON EACH SIDE OF NEW PLATE AND ADD SECURING BOLTS. THIS RECALL BEGAN OCTOBER 1, 2004. OWNERS MAY CONTACT NEWMAR AT 1-574-773-7791.
04V244000 May 18, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Defect Description
CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence
THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy
AMSAFE WILL NOTIFY CUSTOMERS AND REPLACE THE BUCKLES. THE RECALL BEGAN MAY 28, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR NEWMAR AT 1-574-773-7791.
Complaint Statistics
4 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 1 |
| EQUIPMENT:OTHER:LABELS | 1 |
| POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | 1 |
| EQUIPMENT | 1 |
EQUIPMENT
May 1, 2008
Incident date: Apr 22, 2008
TL*THE CONTACT OWNS A 2004 NEWMAR DUTCH STAR RV. THE CONTACT AND HIS WIFE SMELLED AMMONIA IN THE VEHICLE, BUT DID NOT KNOW WHERE IT ORIGINATED. THE SMELL PERSISTED FOR SEVERAL WEEKS, CAUSING THEM BOTH TO SUFFER SEVERE HEADACHES. HE INSPECTED THE UNIT AND NOTICED AMMONIA BLOWING OUT OF THE COOLANT... Read more
Fire
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Sep 9, 2004
Incident date: Sep 9, 2004
CONSUMER WAS CONCERNED THAT THE TIRES WERE NOT IN COMPLIANCE WITH THIS TRAILER, ACCORDING TO THIS PUBLICATION. CONSUMER CONTACTED DEALER AND MANUFACTURER ABOUT THIS PROBLEM. FMCSA REGULATION 571.120, STANDARD 120, THE MAXIMUM SUM, NOT TO BE CERTIFICATION FOR 1300 POUNDS FOR AXLE. MICHELEN... Read more
TIRES
Sep 3, 2004
Incident date: Aug 1, 2004
MOTORHOME DOES NOT MEET THE QUALIFICATIONS OF FMCSA REGULATION 571.120 STANDARD 120. *MR THE VEHICLE HAD COME EQUIPPED WITH MICHELIN TIRES (XZA-1 LRH 275X70X22.5 TIRES). PUBLISHED DATA BY MICHELIN SHOWED THAT THE CONSUMERS TIRES WERE RATED AT 6365 LBS AT 120 PSI. THE CERTIFICATION LABEL SHOWED... Read more
EQUIPMENT:OTHER:LABELS
Sep 3, 2004
Incident date: Aug 1, 2004
MOTORHOME DOES NOT MEET THE QUALIFICATIONS OF FMCSA REGULATION 571.120 STANDARD 120. *MR THE VEHICLE HAD COME EQUIPPED WITH MICHELIN TIRES (XZA-1 LRH 275X70X22.5 TIRES). PUBLISHED DATA BY MICHELIN SHOWED THAT THE CONSUMERS TIRES WERE RATED AT 6365 LBS AT 120 PSI. THE CERTIFICATION LABEL SHOWED... Read more
Technical Service Bulletins, 2004 NEWMAR DUTCH STAR
4 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| 350000 EQUIPMENT | 2 |
PIB 494
Sep 28, 2017
350000 EQUIPMENT
If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grou
344
Jun 4, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED EQUIPPED WITH NORCOLD REFER. CHANGE COOLING UNIT HEATING ELEMENT VENDORS; THERE IS A NEW STYLE ELECTRIC HEATING ELEMENT THAT MUST BE USED IN CERTAIN NEW COOLING UNITS. *PE
343
Jun 2, 2008
350000 EQUIPMENT
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
343
Jun 2, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
NHTSA Safety Investigations, NEWMAR DUTCH STAR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE07061
Opened: Nov 30, 2007 , Closed: Mar 24, 2008
LIFT ASSISSTED CARGO DOORS
ODI OPENED THIS INVESTIGATON WITH A SINGLE COMPLAINT, VOQ 10192456. DURING THE INVESTIGATION, NEWMAR IDENTIFIED ONE ADDITIONAL OWNER COMPLAINT ON A SUBJECT VEHICLE (POPULATION 2,431).NEWMAR ALSO IDENTIFIED ONE COMPLAINT PERTAINING TO A MODEL YEAR 2006 VEHICLE (OF 1,567 MFD) IN WHICH A LIFT ASSISTED ... Read more
NEWMAR DUTCH STAR - All Years Overview
Complete safety history for the NEWMAR DUTCH STAR across all model years (1994, 2023).
239
Total Recalls
210
Total Complaints
1
Investigations
6
Reported Crashes
6
Reported Fires
0
Reported Deaths
NEWMAR DUTCH STAR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 3 | 2 | View |
| 2022 | 9 | 0 | View |
| 2021 | 13 | 8 | View |
| 2020 | 10 | 8 | View |
| 2019 | 11 | 33 | View |
| 2018 | 15 | 19 | View |
| 2017 | 18 | 7 | View |
| 2016 | 11 | 5 | View |
| 2015 | 11 | 6 | View |
| 2014 | 14 | 2 | View |
| 2013 | 8 | 0 | View |
| 2012 | 6 | 0 | View |
| 2011 | 6 | 0 | View |
| 2010 | 6 | 0 | View |
| 2009 | 5 | 0 | View |
| 2008 | 7 | 4 | View |
| 2007 | 6 | 0 | View |
| 2006 | 4 | 6 | View |
| 2005 | 9 | 6 | View |
| 2004 (current) | 10 | 4 | |
| 2003 | 12 | 3 | View |
| 2002 | 10 | 4 | View |
| 2001 | 8 | 9 | View |
| 2000 | 8 | 39 | View |
| 1999 | 6 | 26 | View |
| 1998 | 6 | 14 | View |
| 1997 | 4 | 4 | View |
| 1996 | 1 | 0 | View |
| 1995 | 1 | 0 | View |
| 1994 | 1 | 1 | View |