2000 MONACO COACH DIPLOMAT
2 recalls — 27 complaints — 4 TSBs
08V257000 Jun 5, 2008
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Consequence
EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy
MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.
01V128005 Apr 30, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Defect Description
VEHICLE DESCRIPTION: CLASS A MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Consequence
SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy
DEALERS WILL INSPECT THE LAP BELTS AND, IF NECESSARY, REPLACE IT WITH A NEW BELT ASSEMBLY. AM-SAFE IS CONDUCTING THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTAC... Read more
Complaint Statistics
27 total complaints
1 crashes 2 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE | 5 |
| ELECTRICAL SYSTEM | 4 |
| STRUCTURE:FRAME AND MEMBERS | 3 |
| UNKNOWN OR OTHER | 2 |
| VISIBILITY:WINDSHIELD | 2 |
| ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY | 2 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER | 2 |
| EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
| SUSPENSION | 1 |
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jun 21, 2008
Incident date: Jun 14, 2008
THIS INVOLVES A NORCOLD 1200 LRIM REFRIGERATOR AND A 2000 MONACO DIPLOMAT 40 PBD MOTORCOACH. WHEN THE REFER WAS REMOVED TO CONDUCT THE RECALL WORK, IT WAS FOUND TO HAVE CAUGHT FIRE PREVIOUSLY, AND HAD SIGNS OF SERIOUS OVERHEATING, CAUSING THE CASE OF THE REFRIGERATOR TO PARALYZE (ALUMINUM FOIL COATI... Read more
Fire
EQUIPMENT
Jun 21, 2008
Incident date: Jun 14, 2008
THIS INVOLVES A NORCOLD 1200 LRIM REFRIGERATOR AND A 2000 MONACO DIPLOMAT 40 PBD MOTORCOACH. WHEN THE REFER WAS REMOVED TO CONDUCT THE RECALL WORK, IT WAS FOUND TO HAVE CAUGHT FIRE PREVIOUSLY, AND HAD SIGNS OF SERIOUS OVERHEATING, CAUSING THE CASE OF THE REFRIGERATOR TO PARALYZE (ALUMINUM FOIL COATI... Read more
Fire
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Feb 6, 2008
Incident date: Dec 23, 2007
ON 10/15/02 WHILE DRIVING MY RV TO A CAMPGROUND, I DETECTED A VERY STRONG ODOR OF ANTIFREEZE INSIDE THE RV AND NOTICED WETNESS ON THE CARPET NEAR THE FIRE WALL. IT RENDERED THE DEFROSTING OF THE FRONT WINDSHIELD NIL AND COULDN'T HARDLY SEE OUTSIDE AND DAMAGE THE SIDE COMPARTMENT OF THE R.V. THE UNIT... Read more
STRUCTURE
Feb 6, 2008
Incident date: Dec 23, 2007
ON 10/15/02 WHILE DRIVING MY RV TO A CAMPGROUND, I DETECTED A VERY STRONG ODOR OF ANTIFREEZE INSIDE THE RV AND NOTICED WETNESS ON THE CARPET NEAR THE FIRE WALL. IT RENDERED THE DEFROSTING OF THE FRONT WINDSHIELD NIL AND COULDN'T HARDLY SEE OUTSIDE AND DAMAGE THE SIDE COMPARTMENT OF THE R.V. THE UNIT... Read more
STRUCTURE
Aug 28, 2006
Incident date: Jun 9, 2006
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THE RV'S WINDSHIELD CRACKED AND BECAME LOOSE. THE INCIDENT HAPPENED AFTER A YEAR OF OPERATION. THE WINDSHIELD WAS REPLACED AT A VEHICLE GLASS SHOP. THE DEALERSHIP DID NOT ASSUME ANY RESPONSIBILITY OVER THE WINDSHIELD FAILURE... Read more
VISIBILITY:WINDSHIELD
Aug 28, 2006
Incident date: Jun 9, 2006
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THE RV'S WINDSHIELD CRACKED AND BECAME LOOSE. THE INCIDENT HAPPENED AFTER A YEAR OF OPERATION. THE WINDSHIELD WAS REPLACED AT A VEHICLE GLASS SHOP. THE DEALERSHIP DID NOT ASSUME ANY RESPONSIBILITY OVER THE WINDSHIELD FAILURE... Read more
TIRES:TREAD/BELT
Aug 27, 2003
Incident date: Jun 28, 2003
WHILE DRIVING AT 65 MPH AND WITH NO WARNING FRONT RIGHT TIRE TREAD SEPARATED, CAUSING THE TIRE TO BLOWOUT, AND DAMAGE THE VEHICLE. THIS HAPPENED IN DECEMBER 2002. ON JUNE 14 2003, WHILE DRIVING AT 65 MPH , LEFT FRONT TIRE TREAD SEPARATED, CAUSING A BLOWOUT. CONSUMER HAD TO PULL OVER, AND TO... Read more
Crash
STRUCTURE
Apr 21, 2003
Incident date: Oct 15, 2001
THIS 2000 MONACO, DIPLOMAT MOTOR HOME HAS BEEN INHALING EXHAUST, ROAD DIRTY ETC. MAINLY THROUGH THE REAR CAP AREA, SINCE THE UNIT WAS NEW. THE FIRST SIGN WAS AN OILY STAIN IN THE CEILING AREA MOSTLY AROUND CABINETS. FOR APPROXIMATELY FIVE MONTHS THE FACTORY TOLD ME THEY DID NOT KNOW WHAT THE PROBLEM... Read more
STRUCTURE:FRAME AND MEMBERS
Dec 3, 2002
THE CONSUMER STATES THAT THE OPERATION OF ONE/BOTH REAR LEVELING JACK(S) WILL INTRODUCE A TORSIONAL OR TWISTING MOVEMENT OF THE COACH CHASSIS, WHICH OVER TIME WILL LOOSEN THE WINDSHIELD FROM THE FRAME AND CAUSE ONE EDGE/CORNER TO UNSEAT/PARTIALLY SEPARATE FROM THE MOLDING GASKET CREATING AN AIR GAP.... Read more
STRUCTURE
Aug 13, 2002
Incident date: Mar 6, 2000
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS, ON STEEP OR WINDING ROADS,... Read more
ELECTRICAL SYSTEM
Aug 13, 2002
Incident date: Apr 10, 2000
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALL... Read more
STRUCTURE:FRAME AND MEMBERS
May 14, 2002
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME. *YH
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
May 14, 2002
CONSUMER HAS A TEN GALLON GAS OR ELECTRIC ATWOOD WATER HEATER (MODEL # GC10A-32 SERIAL # 941130430) WHEN PUT ON PROPANE WITH THE WIND BLOWING TOWARDS IT, IT TESTED TO 70 PARTS PER MILLION IN 15 MINUTES. *TT
SUSPENSION
Apr 4, 2002
Incident date: Mar 24, 2000
THE SLIDEOUT ROOM RETAINING CLAMPS ("TRAVEL LOCKS") CAUSE A DANGEROUS SITUATION. I WAS HIT, (NEARLY ON THE BACK OF THE HEAD) BY A LOOSE "TRAVEL LOCK" WHICH VIBRATED OUT OF PLACE DUE TO SLIDEOUT ROOM VIBRATION. THERE IS NO _POSITIVE_ MEANS OF SECURING THE CLAMP (TRAVEL LOCK) IN PLACE... ONLY FRICTI... Read more
1 injured
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Mar 7, 2002
CONSUMER HAS A TEN GALLON GAS OR ELECTRIC ATWOOD WATER HEATER (MODEL # GC10A-32 SERIAL # 941130430) WHEN PUT ON PROPANE WITH THE WIND BLOWING TOWARDS IT, IT TESTED TO 70 PARTS PER MILLION IN 15 MINUTES. *TT
STRUCTURE:FRAME AND MEMBERS
Jan 31, 2002
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME. *YH
STRUCTURE
Aug 28, 2001
Incident date: Mar 6, 2000
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS.*YH CONSUMER STATES THEY H... Read more
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Aug 28, 2001
Incident date: Mar 6, 2000
ON STEEP OR WINDING ROADS, BAGGAGE DOORS HAVE UNLATCHED AND SWUNG OUT INTO ONCOMING TRAFFIC ON THREE OCCASSIONS.*YH
ELECTRICAL SYSTEM
Aug 28, 2001
Incident date: Apr 10, 2000
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALL... Read more
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
Aug 28, 2001
Incident date: Apr 10, 2000
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALL... Read more
ELECTRICAL SYSTEM
Aug 28, 2001
Incident date: Apr 10, 2000
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALL... Read more
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
Aug 28, 2001
Incident date: Apr 10, 2000
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALL... Read more
VISIBILITY:WINDSHIELD
Jul 25, 2001
WINDSHIELD SHIFTS OUT OF PLACE AND KEEPS CRACKING. *AK
UNKNOWN OR OTHER
Dec 19, 2000
DURING TRAVEL THE EXPANDING ROOM SLIDE DOOR LOCK SLID ACROSS THE SURFACE AND FELL TO THE FLOOR ALMOST STRIKING OCCUPANT, SERVICE TECH STATED IT WAS NOT INSTALLED CORRECTLY AND HE REINSTALLED THE LOCK ON THE VERTICAL SURFACE BEHIND HE DRIVERS SEAT, THE LOCK FELL OUT AGAIN. NLM
UNKNOWN OR OTHER
Dec 5, 2000
DURING TRAVEL THE EXPANDING ROOM SLIDE DOOR LOCK SLID ACROSS THE SURFACE AND FELL TO THE FLOOR ALMOST STRIKING OCCUPANT, SERVICE TECH STATED IT WAS NOT INSTALLED CORRECTLY AND HE REINSTALLED THE LOCK ON THE VERTICAL SURFACE BEHIND HE DRIVERS SEAT, THE LOCK FELL OUT AGAIN. NLM
EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
Jul 17, 2000
THE MOTORHOME IS EQUIPPED WITH A SLIDE OUT THAT CONTAINS A LOCKING DEVICE TO SECURE DURING TRAVEL, HOWEVER THE DESIGN AND INSTALLATION WERE BOTH INADEQUATE RESULTING IN THE RELEASE OF THE SLIDE OUT WHILE CONSUMER WAS TRAVELING, CONSUMER INSTALLED ANOTHER ADDITIONAL LOCKING DEVICE TO SECURE PROPERLY.... Read more
ELECTRICAL SYSTEM
Apr 14, 2000
Incident date: Mar 6, 2000
WHILE DRIVING AND WITHOUT ANY WARNING MOTORHOME JUST DIED. MOTORHOME WAS TOWED TO DEALERSHIP. DEALERSHIP REPLACED TWO ELECTRICAL PARTS. THE DELAER WAS NOT SURE WHAT CAUSED THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION*AK.
Technical Service Bulletins — 2000 MONACO COACH DIPLOMAT
4 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 162300 STRUCTURE:BODY:DOOR | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 162000 STRUCTURE:BODY | 1 |
010305
Mar 20, 2001
162000 STRUCTURE:BODY
SUBJECT REGARDING ORDERS FOR SCREEN DOOR HANDLE ASSEMBLIES. *TT
010305
Mar 20, 2001
162300 STRUCTURE:BODY:DOOR
INFORMATION PERTAINING TO THE DOOR HANDLE TEARDROP STRIKER. *TT
010305
Mar 20, 2001
162300 STRUCTURE:BODY:DOOR
SUBJECT PERTAINS TO SCREEN DOOR HANDLE ASSEMBLIES. *TT
TSI98
Mar 1, 2000
980000 UNKNOWN OR OTHER
CONCERNS WITH THE OVERHEAD TELEVISION CABINET TRIM RING NOT SECURED PROPERLY. *TT
MONACO COACH DIPLOMAT — All Years Overview
Complete safety history for the MONACO COACH DIPLOMAT across all model years (1998–2011).
34
Total Recalls
90
Total Complaints
0
Investigations
4
Reported Crashes
6
Reported Fires
3
Reported Deaths
MONACO COACH DIPLOMAT — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.