FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
Defect Description
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electro
... nic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.Read moreConsequence
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
9,166 vehicles affected
Manufacturer: Mitsubishi Motors North America, Inc.
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electro
... nic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.Read moreConsequence
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
9,166 vehicles affected
Manufacturer: Mitsubishi Motors North America, Inc.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Defect Description
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control
... (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.Read moreConsequence
If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
58,916 vehicles affected
Manufacturer: Mitsubishi Motors North America, Inc.
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control
... (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.Read moreConsequence
If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
58,916 vehicles affected
Manufacturer: Mitsubishi Motors North America, Inc.
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control
... (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.Read moreConsequence
If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
58,916 vehicles affected
Manufacturer: Mitsubishi Motors North America, Inc.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Defect Description
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control
... (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.Read moreConsequence
If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
58,916 vehicles affected
Manufacturer: Mitsubishi Motors North America, Inc.
Complaint Statistics
37 total complaints
6 crashes 4 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 7 |
| POWER TRAIN | 5 |
| AIR BAGS | 5 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES | 2 |
| SEAT BELTS | 2 |
| SUSPENSION | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| VEHICLE SPEED CONTROL | 1 |
| STRUCTURE:BODY | 1 |
Incident date: Feb 25, 2026
Air bag symbol is lit on dash. Technicians unable to find issue, nor were they able to reset light. I feel the importance of said system functioning properly needs addressed. Not just we e can't find what is wrong.Nothing else we can do. No, that's b s
Incident date: Feb 25, 2026
Air bag symbol is lit on dash. Technicians unable to find issue, nor were they able to reset light. I feel the importance of said system functioning properly needs addressed. Not just we e can't find what is wrong.Nothing else we can do. No, that's b s
Incident date: Feb 25, 2026
Air bag symbol is lit on dash. Technicians unable to find issue, nor were they able to reset light. I feel the importance of said system functioning properly needs addressed. Not just we e can't find what is wrong.Nothing else we can do. No, that's b s
Incident date: Oct 17, 2025
Center seat belt will not retract, causing the belt to be unusable and unsafe.
Incident date: Aug 5, 2025
This is a follow-up and correction to a complaint previously submitted for VIN [XXX] regarding airbag non-deployment during a passenger-side T-bone collision on [XXX]. A [XXX] child was properly restrained in a rear-facing car seat in the rear passenger-side seat. The vehicle was struck directly
... on the passenger side at an estimated 30 mph. The front passenger door was deformed to the point it can no longer be opened. Despite this significant side impact and the presence of an occupied child seat in the rear, no side curtain airbags deployed—including those designed to protect rear outboard passengers. This vehicle is equipped with side curtain airbags as standard equipment. We believe this may constitute a failure of the Supplemental Restraint System (SRS) to perform as intended under FMVSS 214 and 226. We request that this report be associated with the prior complaint and considered in any manufacturer or regulatory investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Crash
1 injured
Incident date: Aug 5, 2025
On 05AUG25, my wife was involved in a frontal collision while driving our 2018 Mitsubishi Outlander Sport. The vehicle struck another vehicle at an estimated speed of over 30 mph, resulting in significant damage to the front passenger side, including deformation of the hood and front quarter panel.
... Despite the severity of the impact, no airbags deployed. My wife was properly restrained and sustained visible bruising across her torso. She is currently in her second trimester of pregnancy. The seatbelt force alone presented a serious safety risk to her and our unborn child. There were no airbag system warning lights prior to the collision, and the SRS appeared to be functioning normally. The failure of the airbags to deploy under these conditions indicates a potential defect in the supplemental restraint system. This appears to be a dangerous failure of the airbag system. We are requesting a formal investigation into the SRS components and crash sensor functionality of this vehicle model.Read more
Crash
1 injured
Incident date: Jan 31, 2025
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that upon starting the vehicle, the air bag light warning light was illuminated. The contact stated that the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the air bag sensor was faulty and nee
... ded to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.Read more
Incident date: Feb 7, 2024
The driver seatbelt come unattached while driving. The car looses electric system while driving
Incident date: Feb 7, 2024
The driver seatbelt come unattached while driving. The car looses electric system while driving
Incident date: Mar 1, 2021
I am filing this complaint regarding serious safety issues with my 2018 Mitsubishi Outlander Sport, VIN: [XXX] , purchased from Carvana in 2019. Recurring transmission problems have created a significant safety risk for me and others. About a year after purchase, the vehicle’s transmission began
... failing, and I replaced it in 2021. Despite this, the transmission warning light activates intermittently in stop-and-go traffic, and now the vehicle has started stalling on highways, creating a critical hazard by suddenly losing power. In 2021, I took the vehicle to a now-closed Mitsubishi dealership in Brooklyn, where I was informed that this transmission issue was not covered, despite it being a drivetrain problem that should have been under the 100,000-mile powertrain warranty. My research suggests this model may have a Transmission Control Unit (CVT-ECU) defect, potentially causing stalling. Carvana has stated this issue is Mitsubishi’s responsibility, as it is likely manufacturing-related rather than due to prior use. Given Carvana’s stance and the severe safety implications of stalling, I urge NHTSA to investigate if this vehicle, or others with similar transmissions, pose a broader safety risk. Summary of Safety Concerns: 1. Recurring Transmission Problems: Transmission was replaced in 2021, yet the warning light persists, indicating unresolved issues. 2. Stalling on Highways: Vehicle loses power without warning, posing a major hazard in high-speed traffic. 3. Potential Manufacturing Defect: Research suggests a CVT-ECU defect, likely explaining the stalling. These issues leave me unable to rely on my vehicle safely. For my safety and others, I request an investigation into these transmission issues in the 2018 Mitsubishi Outlander Sport to determine if there is a larger safety concern. Thank you for your attention. I am available to provide further information as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 1, 2021
I am filing this complaint regarding serious safety issues with my 2018 Mitsubishi Outlander Sport, VIN: [XXX] , purchased from Carvana in 2019. Recurring transmission problems have created a significant safety risk for me and others. About a year after purchase, the vehicle’s transmission began
... failing, and I replaced it in 2021. Despite this, the transmission warning light activates intermittently in stop-and-go traffic, and now the vehicle has started stalling on highways, creating a critical hazard by suddenly losing power. In 2021, I took the vehicle to a now-closed Mitsubishi dealership in Brooklyn, where I was informed that this transmission issue was not covered, despite it being a drivetrain problem that should have been under the 100,000-mile powertrain warranty. My research suggests this model may have a Transmission Control Unit (CVT-ECU) defect, potentially causing stalling. Carvana has stated this issue is Mitsubishi’s responsibility, as it is likely manufacturing-related rather than due to prior use. Given Carvana’s stance and the severe safety implications of stalling, I urge NHTSA to investigate if this vehicle, or others with similar transmissions, pose a broader safety risk. Summary of Safety Concerns: 1. Recurring Transmission Problems: Transmission was replaced in 2021, yet the warning light persists, indicating unresolved issues. 2. Stalling on Highways: Vehicle loses power without warning, posing a major hazard in high-speed traffic. 3. Potential Manufacturing Defect: Research suggests a CVT-ECU defect, likely explaining the stalling. These issues leave me unable to rely on my vehicle safely. For my safety and others, I request an investigation into these transmission issues in the 2018 Mitsubishi Outlander Sport to determine if there is a larger safety concern. Thank you for your attention. I am available to provide further information as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Oct 1, 2024
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that the message "Air Bag System Service Required" was displayed. Additionally, the message "Window Washer Fluid Low" was displayed while there was sufficient washer fluid in the reservoir. The contact related the failure to NHTS
... A Campaign Number: 18V621000 (Forward Collision Avoidance, Electronic Stability Control (ESC), Service Brakes, Hydraulic, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,366.Read more
Incident date: Oct 1, 2024
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that the message "Air Bag System Service Required" was displayed. Additionally, the message "Window Washer Fluid Low" was displayed while there was sufficient washer fluid in the reservoir. The contact related the failure to NHTS
... A Campaign Number: 18V621000 (Forward Collision Avoidance, Electronic Stability Control (ESC), Service Brakes, Hydraulic, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,366.Read more
Incident date: Nov 4, 2023
I was parked in my family yard and my dash service symbols just came on 5 at once. I have not been involved in any collision or any trauma to the vehicle.Those lights are the FCM, LFW, AHB, and ASC service required lights. The FCM will come on go off and come back on. I am concerned that these issue
... s can cause a crash or other issue on road. I have not had this issue before and again my vehicle was at a standstill but it was running.Read more
Incident date: Nov 4, 2023
I was parked in my family yard and my dash service symbols just came on 5 at once. I have not been involved in any collision or any trauma to the vehicle.Those lights are the FCM, LFW, AHB, and ASC service required lights. The FCM will come on go off and come back on. I am concerned that these issue
... s can cause a crash or other issue on road. I have not had this issue before and again my vehicle was at a standstill but it was running.Read more
Incident date: Nov 4, 2023
I was parked in my family yard and my dash service symbols just came on 5 at once. I have not been involved in any collision or any trauma to the vehicle.Those lights are the FCM, LFW, AHB, and ASC service required lights. The FCM will come on go off and come back on. I am concerned that these issue
... s can cause a crash or other issue on road. I have not had this issue before and again my vehicle was at a standstill but it was running.Read more
Incident date: Apr 15, 2019
I AM A US ARMY VETERAN AND I NEED YOUR HELP WITH THE FOLLOWING SITUATION. I BOUGHT A MITSUBISHI 2018 OUTLANDER SPORT FROM THE MANATI COOPERATIVE IN APRIL 2019(VIN: [XXX]). THIS VEHICLE HAD A RECALL SINCE SEPTEMBER 14, 2018 AND I GOT IT APRIL 2019 WITH ELECTROMECHANICAL DEFECTS THAT CAUSE DEATH DRIVI
... NG AND ARE A DEADLY DANGER. AND NOW THE MITSUBISHI DOES NOT WORK AND CANNOT BE DRIVEN DUE TO THE RECALL. THE ABOVE SHOULD BE CONSIDERED A LEMON LAW CASE AND I NEED YOUR HELP WITH THIS VIOLATION OF MY CONSTITUTIONAL RIGHTS. RESPECTFULLY, [XXX], US ARMY RETIRED INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Apr 15, 2019
I AM A US ARMY VETERAN AND I NEED YOUR HELP WITH THE FOLLOWING SITUATION. I BOUGHT A MITSUBISHI 2018 OUTLANDER SPORT FROM THE MANATI COOPERATIVE IN APRIL 2019(VIN: [XXX]). THIS VEHICLE HAD A RECALL SINCE SEPTEMBER 14, 2018 AND I GOT IT APRIL 2019 WITH ELECTROMECHANICAL DEFECTS THAT CAUSE DEATH DRIVI
... NG AND ARE A DEADLY DANGER. AND NOW THE MITSUBISHI DOES NOT WORK AND CANNOT BE DRIVEN DUE TO THE RECALL. THE ABOVE SHOULD BE CONSIDERED A LEMON LAW CASE AND I NEED YOUR HELP WITH THIS VIOLATION OF MY CONSTITUTIONAL RIGHTS. RESPECTFULLY, [XXX], US ARMY RETIRED INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Apr 15, 2019
I AM A US ARMY VETERAN AND I NEED YOUR HELP WITH THE FOLLOWING SITUATION. I BOUGHT A MITSUBISHI 2018 OUTLANDER SPORT FROM THE MANATI COOPERATIVE IN APRIL 2019(VIN: [XXX]). THIS VEHICLE HAD A RECALL SINCE SEPTEMBER 14, 2018 AND I GOT IT APRIL 2019 WITH ELECTROMECHANICAL DEFECTS THAT CAUSE DEATH DRIVI
... NG AND ARE A DEADLY DANGER. AND NOW THE MITSUBISHI DOES NOT WORK AND CANNOT BE DRIVEN DUE TO THE RECALL. THE ABOVE SHOULD BE CONSIDERED A LEMON LAW CASE AND I NEED YOUR HELP WITH THIS VIOLATION OF MY CONSTITUTIONAL RIGHTS. RESPECTFULLY, [XXX], US ARMY RETIRED INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Dec 20, 2022
Vehicle has a permanent engine code poo11 vvt intake
Incident date: Aug 6, 2022
ISSUE #1 Transmission light turns on and car starts feeling forced. My car is available for inspection upon request. Transmission issue almost caused the vehicles behind me bump into my vehicle, on a 75 mile highway going uphill. My vehicle was at normal speed then suddenly Transmission light comes
... on then car felt forced and immediately dropped speed. The problem has not been confirmed by a dealer. The vehicle has not been inspected by the manufacturer. Warning lamps of the problem came on a few minutes prior failure. ISSUE #2 Vehicle dies frequently and has turned off while driving, it has been inspected 2 times already for same issue. Only getting the battery replaced, but issue continues. No warning lamps, messages or other symptoms of the problem prior to the failure, the issue began approximately the beginning of 2019.Read more
Incident date: Aug 6, 2022
ISSUE #1 Transmission light turns on and car starts feeling forced. My car is available for inspection upon request. Transmission issue almost caused the vehicles behind me bump into my vehicle, on a 75 mile highway going uphill. My vehicle was at normal speed then suddenly Transmission light comes
... on then car felt forced and immediately dropped speed. The problem has not been confirmed by a dealer. The vehicle has not been inspected by the manufacturer. Warning lamps of the problem came on a few minutes prior failure. ISSUE #2 Vehicle dies frequently and has turned off while driving, it has been inspected 2 times already for same issue. Only getting the battery replaced, but issue continues. No warning lamps, messages or other symptoms of the problem prior to the failure, the issue began approximately the beginning of 2019.Read more
Incident date: Jul 1, 2022
On 07/01/2022 low beam & high beams went out at the same time. Driving without headlights at night when they went out. Could have hit anything not knowing I didn't have any lights. Someone yelled at me from another vehicle to let me know my lights wasn't on keep turning lights on nothing. Made appt.
... with York Mitsubishi they seen me on 07/19/2022 they said the ETACS need to be replace control unit, time & AL8637 Power to fuse block no power to fuse @14.15 to light plugs, ETACS wont Ground -> will not power relay -> To power fuses -> To power bulbs.Read more
Incident date: Jul 1, 2022
On 07/01/2022 low beam & high beams went out at the same time. Driving without headlights at night when they went out. Could have hit anything not knowing I didn't have any lights. Someone yelled at me from another vehicle to let me know my lights wasn't on keep turning lights on nothing. Made appt.
... with York Mitsubishi they seen me on 07/19/2022 they said the ETACS need to be replace control unit, time & AL8637 Power to fuse block no power to fuse @14.15 to light plugs, ETACS wont Ground -> will not power relay -> To power fuses -> To power bulbs.Read more
Incident date: Jun 22, 2021
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that while the vehicle was at the mechanic to have the wheel bearing and front hub replaced, the mechanic found out that the front passenger’s side ABS wheel speed sensor fractured inside the assembly housing. The vehicle was r
... epaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 97,000.Read more
Incident date: Dec 14, 2020
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS O
... N THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.Read more
Crash
Incident date: Dec 14, 2020
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS O
... N THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.Read more
Crash
Incident date: Sep 28, 2020
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFT
... ER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.Read more
Crash
1 injured
Incident date: Sep 28, 2020
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFT
... ER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.Read more
Crash
1 injured
Incident date: Dec 1, 2019
MY 2018 OUTLANDER SPORT SE HAS VERY POOR ACCELERATION WHEN TAKING OFF FROM A COMPLETE STOP. AFTER READING ABOUT A SIMILAR RECALL FOR THE 2015-2016 OUTLANDER SPORT I FEEL MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *TR
Incident date: May 1, 2020
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAF
... ETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.Read more
Incident date: May 1, 2020
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAF
... ETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.Read more
Incident date: May 1, 2020
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAF
... ETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.Read more
Incident date: Dec 25, 2019
THE TRANSMISSION HAS LESS THEN 100,000 MILES AND HAS GONE OUT NEEDS TO BE REPLACED. WHILE DRIVING ON HIGHWAY IT SLIPPED. THEN IN ABOUT 3 MILES ON FILTH STREET WENT OUT COMPLETELY
Incident date: May 5, 2019
PUSH BUTTON START FAILED. DASH MESSAGE "ELECTRICAL FAILURE". CAR WAS PARKED. TRIED TO START. BUTTON STARTED FLASHING AND MESSAGE APPEARED ON DASHBOARD. AFTER SECOND ATTEMPT, HEARD AN ELECTRICAL SHORT BEHIND THE GLOVE BOX AREA.
Incident date: Oct 25, 2018
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THIN
... K THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOURead more
Incident date: Oct 25, 2018
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THIN
... K THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOURead more