Complaint Statistics
23 total complaints
7 crashes 4 fires 4 injuries
Top Reported Components
| Component | Complaints |
|---|
| POWER TRAIN | 6 |
| AIR BAGS | 5 |
| SUSPENSION | 2 |
| STRUCTURE:BODY | 2 |
| STEERING | 1 |
| WHEELS | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ELECTRICAL SYSTEM | 1 |
| SEAT BELTS | 1 |
| ENGINE | 1 |
Incident date: Aug 9, 2024
The contact owns a 2014 Mitsubishi Lancer. The contact stated while driving approximately 45 MPH, there was an abnormally loud thumping sound coming from underneath the vehicle. The contact pulled over the shoulder of the roadway. Upon inspection, the contact became aware that the front driver’s s
... ide wheel had caved inward from the top. There was no warning light illuminated. The vehicle was towed to a local independent mechanic where it was determined that the cross members were rusted. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.Read more
Incident date: Oct 25, 2023
VEHICLE HAS APROX. 100K MILES ON ODOMETER AS OF TIME OF COMPLAINT. VEHICLE HAS BEEN REPAIRED FOR TRANSMISSION "SLOW DOWN" MESSAGE BEFORE. VEHICLE HESITATES FOR APROX. 1-2 SEC. BEFORE MOVING FROM A STOP. VEHICLE THEN PROCEDED TO COMPLETELY STOP AND NOT DRIVE WHILE "DRIVE" RANGE WAS SELECTED. VEHICLE
... WAS STUCK IN TRAFFIC UNTIL DRIVER WAS ABLE TO PUT VEHICLE IN PARK, SHUT OFF, AND RESTART ENGINE. SIMILAR PROBLEM WITH OUTLANDER VEHICLES OF SIMILAR AGE AND SAME TRANSMISSION, CAUSED BY FAULTY TCM SOFTWARE. MULTIPLE VEHICLES AFFECTED BY SIMILAR FAULTS.Read more
Incident date: Feb 2, 2023
The subframe on a 2014 Mitsubishi Lancer with 57,000 miles on it has rusted and cracked. This seems identical to NHTSA campaign number: 20V-279 but this year/make is not covered under recall. I have pictures and a video taken by Conrad's as they are doing the replacement. I attached the photos bu
... t the video is to large, so here is a link https://photos.app.goo.gl/akY1TzhF6SXRSJFs7Read more
Incident date: Jan 31, 2022
The contact owns a 2014 Mitsubishi Lancer. The contact stated that while the vehicle was parked, he smelled a strong gasoline odor inside and outside of the vehicle. There was no warning light illuminated. The contact was able to continually drive the vehicle. The contact referenced NHTSA Campaign
... Number: 15V546000 (Fuel System, Gasoline, Parking Brake). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,000.Read more
Incident date: Jan 16, 2020
TL* THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SLOW DOWN MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO
... BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Incident date: Mar 6, 2020
I WAS HIT YESTERDAY WHEN SOMEONE PULLED OUT IN FRONT OF ME. I WAS GOING MAYBE 40 MPH DOWN A STRAIGHT CITY STREET BUT MY AIRBAGS DID NOT GO OFF WHEN I WAS HIT
Crash
1 injured
Incident date: Jan 5, 2019
BELT TENSIONER IS BAD AND WHEN ACCELERATING MAKES NOISE ESPECIALLY WHEN THE VEHICLE IS COLD IN THE MORNING
Incident date: Dec 18, 2018
THE AYC PUMP(AWD PUMP) KEEPS SAYING IT'S GOING OUT AND THIS HAPPENS TO MULTIPLE PEOPLE. A LOT OF OTHER OWNERS HAVE THE EXACT SAME EXPERIENCE. THE PUMP NEEDS TO BE RELOCATED AND REPLACED AT MITSUBISHI'S COST. IT'S NOT FAIR TO THE BUYERS THAT WE WERE PAYING FOR A CAR THAT WE HAD TO BUY 1 $1700+ PART A
... ND LABOR. IT SHOULD BE A SAFETY CONCERN BECAUSE IF THE PUMP GOES WHILE DRIVING IT IS A SAFETY HAZARD. IN WINTER OF 2018 WAS MY FIRST YEAR IN SNOW WITH IT. ABOUT FEBRUARY WHENEVER THE WEATHER WOULD GET ABOVE 40 DEGREES, THE TARMAC LIGHT WOULD START TO FLASH SIGNALING THE PUMP IS FAILING.Read more
Incident date: Feb 24, 2019
WARNING INDICATOR IN MANUAL AND DISPLAY HAS A SEATBELT AND AIRBAG PICTURE.
Incident date: Feb 24, 2019
WARNING INDICATOR IN MANUAL AND DISPLAY HAS A SEATBELT AND AIRBAG PICTURE.
Incident date: Oct 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V569000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE C
... ONTACT CALLED A UNKNOWN LOCAL MITSUBISHI DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATIN
... G A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.Read more
Fire
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATIN
... G A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.Read more
Fire
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATIN
... G A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.Read more
Fire
Incident date: Oct 20, 2017
VEHICLE HAS CVT TRANSMISSION AND WHEN THE CAR AND ENGINE ARE COLD THE TRANSMISSION WILL NOT MOVE THE CAR. CAR REVS TO 1500-2000 RPM AMD WILL EVENTUALLY BEGIN TO CREEP FORWARD. CAR ONLY HAD 75,000 MILES BUT AS WE ARE THE 2ND OWNER MITSUBISHI WILL NOT WARRANTY ALTHOUGH THE ORIGINAL OWNER WARRANTY IS
... 100,000 MILES AND THERE IS ALREADY A TECALL ON THIS SAME TRANSMISSION IN THE OUTLANDER.Read more
Incident date: Aug 29, 2016
AFTER ABOUT 35,000 MILES A WARNING LIGHT CAME UP SAYING ASC SERVICE REQUIRED. AFTER FURTHER INSPECTION IT TURNED OUT TO BE THAT THE AWD PUMP WAS OUT. THE LIGHT COMES ON MEANWHILE I DRIVE AROUND.
Incident date: Sep 11, 2014
I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS
... I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.Read more
Crash
1 injured
Incident date: Sep 11, 2014
I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS
... I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.Read more
Crash
1 injured
Incident date: Sep 11, 2014
I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS
... I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.Read more
Crash
1 injured
Incident date: Feb 16, 2015
MY CAR WAS RECENTLY WRECKED GOING AROUND THE CORNER IN THE SNOW IS IT SLID OFF THE ROAD INTO A TELEPHONE POLE AND THE FIRE HYDRANT THE AIRBAGS DID NOT GO OFF WHEN WE IMPACT WE WERE DOING ABOUT 40 MILES PER HOUR. THE CAR ALSO DID NOT TURN ITSELF OFF LIKE IT SHOULD HAVE. *TR
Crash
Incident date: Feb 16, 2015
MY CAR WAS RECENTLY WRECKED GOING AROUND THE CORNER IN THE SNOW IS IT SLID OFF THE ROAD INTO A TELEPHONE POLE AND THE FIRE HYDRANT THE AIRBAGS DID NOT GO OFF WHEN WE IMPACT WE WERE DOING ABOUT 40 MILES PER HOUR. THE CAR ALSO DID NOT TURN ITSELF OFF LIKE IT SHOULD HAVE. *TR
Crash
Incident date: Feb 16, 2015
MY CAR WAS RECENTLY WRECKED GOING AROUND THE CORNER IN THE SNOW IS IT SLID OFF THE ROAD INTO A TELEPHONE POLE AND THE FIRE HYDRANT THE AIRBAGS DID NOT GO OFF WHEN WE IMPACT WE WERE DOING ABOUT 40 MILES PER HOUR. THE CAR ALSO DID NOT TURN ITSELF OFF LIKE IT SHOULD HAVE. *TR
Crash
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE FAILURE WAS DIR
... ECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V281000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.Read more
Fire