2011 MINI COOPER S COUNTRYMAN
2 recalls, 27 complaints - 175 TSBs
18V248000 Apr 18, 2018
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Coo... Read more
Consequence
If the circuit board were to overheat, it can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive... Read more
12V008000 Jan 11, 2012
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Defect Description
BMW IS RECALLING CERTAIN MODEL YEAR 2007-2011 MINI COOPER S, 2008-2011 MINI COOPER S CLUBMAN, 2009-2011 MINI COOPER S CONVERTIBLE, 2009-2011 MINI COOPER JCW, 2009-2011 MINI COOPER JCW CLUBMAN, 2009-2011 COOPER JCW CONVERTIBLE, AND 2011 COOPER S COUNTRYMAN PASSENGER CARS MANUFACTURED FROM NOVEMBER 14... Read more
Consequence
THE CIRCUIT BOARD MAY SMOLDER WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy
BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGANDURING FEBRUARY 2012. OWNERS MAY CONTACT BMW AT 1-866-275-6464.
Complaint Statistics
27 total complaints
1 crashes 2 fires 1 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 5 |
| UNKNOWN OR OTHER | 4 |
| ENGINE | 4 |
| ELECTRICAL SYSTEM | 3 |
| AIR BAGS | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
| EXTERIOR LIGHTING | 1 |
| AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
UNKNOWN OR OTHER
Feb 24, 2025
Incident date: Dec 23, 2024
6.The crash involved complex vehicle systems that may have been manipulated using advanced techniques. I have it documented as a PDF files, can email anytime...
Crash
1 injured
1 deaths
ELECTRICAL SYSTEM
Feb 24, 2025
Incident date: Dec 23, 2024
Chrysler needs to recall this issue. Many people are having this same screen issue. Chrysler, Please do something about this. This has been known to be a safety issue, as when it gets bad enough, the screen will black out. Delamination on screens has been known to cause the screen to black out, espe... Read more
SEATS
Feb 24, 2025
Incident date: Dec 23, 2024
My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 9, 2024
Incident date: May 30, 2020
While driving about 30mph the automatic forward collision braking gave a malfunction light and screen. The car had NOTHING in front of it to cause the breaking to happen and forced my car to intermittently hard break as I tried to bring it to a car safely. If I had had a car behind me I surely would... Read more
SERVICE BRAKES
May 9, 2024
Incident date: May 30, 2020
The contact owned a 2014 Hyundai Accent. The contact received notification of the NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 70 MPH, other drivers motioned for ... Read more
Fire
FORWARD COLLISION AVOIDANCE: WARNINGS
May 9, 2024
Incident date: May 30, 2020
The orange flashing rectangular "BRAKE" warning light on the dashboard display comes on intermittently and randomly while I am driving when there is NOTHING on the road or in front of the car warning me that the car will be braking itself. This has happened while driving 70 mph on the Interstate as... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Apr 19, 2022
Incident date: Apr 8, 2022
The contact owns a 2011 Mini Cooper S Countryman. The contact stated while parked there was white smoke coming from the rear of the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the battery and CS module needed to be replaced. The contact stated that an un... Read more
ENGINE AND ENGINE COOLING
Apr 19, 2022
Incident date: Apr 8, 2022
The contact owns a 2011 Mini Cooper S Countryman. The contact stated while parked there was white smoke coming from the rear of the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the battery and CS module needed to be replaced. The contact stated that an un... Read more
ENGINE
Jan 9, 2021
Incident date: Mar 26, 2018
THE COOLANT THERMOSTAT HOUSING IS ALWAYS MAKING A PROBLEM. I SEE THERE IS EXTENDED WARRANTY ON OTHER YEARS MODEL. BUT IT HAS TO BE INCLUDED MY VEHICLE'S YEAR. THEY USES SAME THERMOSTAT HOUSING AND MAKING A SAME PROBLEM. LEAKS OR IT STUCK OPENED/CLOSED VERY EASILY. WITHIN A 3 YEARS I NEED TO CHANGE T... Read more
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Oct 29, 2018
Incident date: Oct 28, 2018
WHEN A PASSENGER IS IN THE FRONT SEAT, THE AIRBAG LIGHT GOES ON AND OFF DURING THE COURSE OF TRAVEL OR SITTING STILL. THE PROBLEM CONTINUES, WHETHER IT BE ON A CITY STREET, FREEWAY, ETC.
AIR BAGS
Oct 29, 2018
Incident date: Oct 28, 2018
WHEN A PASSENGER IS IN THE FRONT SEAT, THE AIRBAG LIGHT GOES ON AND OFF DURING THE COURSE OF TRAVEL OR SITTING STILL. THE PROBLEM CONTINUES, WHETHER IT BE ON A CITY STREET, FREEWAY, ETC.
ENGINE
Oct 25, 2018
Incident date: Aug 1, 2017
MY TURBOCHARGER FAILED IN 2017. I REPLACED WITH A NON OEM TURBOCHARGER. WE RECEIVED A LETTER FROM MIN EXTENDING THE WARRANTY AFTER OUR REPAIR. MINI IS REFUSING TO REIMBURSE PARTS COST AND INSTALL BECAUSE NON OEM PARTS. THIS SHOULD NOT MATTER ACCOUNT PARTS WERE REPLACED PRIOR TO EXTENDED WARRANTY BEI... Read more
ENGINE
Jul 6, 2018
Incident date: May 1, 2017
ENGHINE LIGHT HAS BEEN COMING ON SINCE PURCHASE IN 2015 AND WE HAVE ALREADY INVESTED SEVERL $ TRYING TO GET TO THE HEART OF THE PROBLEM. IT ALWAYS COME BACK ON POWER LOSS AND RATTLING SOUND TOOK TO BMW DEALER AND PAID FOR "TROUBLESHOOTING" WAS TOLD BY BMW SERVICE TECH NOT TO DRIVE THE CAR AS IT... Read more
UNKNOWN OR OTHER
Jul 6, 2018
Incident date: May 1, 2017
ENGHINE LIGHT HAS BEEN COMING ON SINCE PURCHASE IN 2015 AND WE HAVE ALREADY INVESTED SEVERL $ TRYING TO GET TO THE HEART OF THE PROBLEM. IT ALWAYS COME BACK ON POWER LOSS AND RATTLING SOUND TOOK TO BMW DEALER AND PAID FOR "TROUBLESHOOTING" WAS TOLD BY BMW SERVICE TECH NOT TO DRIVE THE CAR AS IT... Read more
ENGINE
Jun 12, 2018
Incident date: Jun 9, 2018
AUXILIARY WATER PUMP CODE CAME UP DURING A SMOG CHEG INSPECTION.
UNKNOWN OR OTHER
Apr 18, 2018
Incident date: Apr 15, 2018
CAR FIRE UNDER THE HOOD. ON SUNDAY, APRIL 15, 2018 I DROVE 10 MINUTES FROM HOME. I WAS PARKED IN A LOT FOR 5 MINUTES. CAME OUT OF STORE, STARTED ENGINE AND HEAVY SMOKE IMMEDIATELY STARTED FILLING THE INTERIOR AND BILLOWING UP FROM UNDER THE HOOD. I QUICKLY GOT OUT. OPENED THE HOOD. SAW FLAMES... Read more
Fire
EXTERIOR LIGHTING
Oct 25, 2017
Incident date: Oct 18, 2017
AFTER A BATTERY FAILURE (LOSS OF CHARGE OR BATTERY REPLACEMENT) CRITICAL SAFETY FEATURES ARE DISABLED UNTIL THE CAR IS RETURNED TO A DEALER TO "PROGRAM THE NEW BATTERY". THE SAFETY FEATURES THAT ARE DISABLED INCLUDE: 1) TURN SIGNALS, 2) 4 WAY FLASHERS, 3) FRONT WINDOWS LOWERING, 3) CONTROL OF THE HE... Read more
ELECTRICAL SYSTEM
Oct 25, 2017
Incident date: Oct 18, 2017
AFTER A BATTERY FAILURE (LOSS OF CHARGE OR BATTERY REPLACEMENT) CRITICAL SAFETY FEATURES ARE DISABLED UNTIL THE CAR IS RETURNED TO A DEALER TO "PROGRAM THE NEW BATTERY". THE SAFETY FEATURES THAT ARE DISABLED INCLUDE: 1) TURN SIGNALS, 2) 4 WAY FLASHERS, 3) FRONT WINDOWS LOWERING, 3) CONTROL OF THE HE... Read more
AIR BAGS
May 15, 2016
Incident date: May 14, 2016
PASSENGER AIRBAG SENSOR ENABLES AIRBAG WHEN EXTREMELY LIGHT ITEMS ARE PLACED IN THE SEAT SUCH AS A CELL PHONE. CAR COULD DEPLOY AIRBAG WITH SMALL OCCUPANT IN SEAT.
FUEL/PROPULSION SYSTEM
Dec 18, 2015
Incident date: Nov 2, 2015
TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WA... Read more
ELECTRICAL SYSTEM
Nov 17, 2014
Incident date: Oct 7, 2014
ON OCTOBER 7TH, 2014 THE KEY WOULD NOT COME OUT OF THE KEY SLOT. THE KEY IS NOT REQUIRED TO BE INSERTED TO START THE CAR BUT SIMPLY WITH YOU. HOWEVER, MY DAUGHTER HAD BORROWED THE CAR AND INSERTED THE KEY SO I HAVE NO WAY OF KNOWING IF THIS FAILURE OCCURRED ON THE DATE MENTIONED OR EARLIER. IT WAS I... Read more
POWER TRAIN
Nov 17, 2014
Incident date: Oct 7, 2014
ON OCTOBER 7TH, 2014 THE KEY WOULD NOT COME OUT OF THE KEY SLOT. THE KEY IS NOT REQUIRED TO BE INSERTED TO START THE CAR BUT SIMPLY WITH YOU. HOWEVER, MY DAUGHTER HAD BORROWED THE CAR AND INSERTED THE KEY SO I HAVE NO WAY OF KNOWING IF THIS FAILURE OCCURRED ON THE DATE MENTIONED OR EARLIER. IT WAS I... Read more
POWER TRAIN
Aug 30, 2013
Incident date: Aug 19, 2013
WITH JUST OVER 16000 MILES ON MY 2011 MINI COOPER S COUNTRYMAN, MY CLUTCH IS BURNED OUT! HAVING IT TOWED TO THE CLOSEST MINI DEALERSHIP AT 70 MILES AWAY, THEY ARE SAYING THE FAILURE IS DUE TO ABUSE AND IS NOT COVERED BY MINI USA WARRANTEE. I HAVE BEEN DRIVER FOR OVER 40 YEARS WITH MOST OF MY CARS BE... Read more
UNKNOWN OR OTHER
Apr 16, 2013
Incident date: May 30, 2011
VEHICLE STALLS FROM 1ST GEAR WITHOUT THE ASSISTANCE OF THE "SPORT" BUTTON (REGARDLESS OF TERRAIN). COMPONENTS IN THE DRIVE LINE COMBINED WITH THE STANDARD MINI CLUTCH LACK THE FEEL TO THE POINT OF CLUTCH ENGAGEMENT OFTEN CAUSING IT TO STALL. BMW/MINI DEALERSHIPS DENY ANY PROBLEM OCCURRING / EVER HA... Read more
POWER TRAIN
Apr 16, 2013
Incident date: May 30, 2011
VEHICLE STALLS FROM 1ST GEAR WITHOUT THE ASSISTANCE OF THE "SPORT" BUTTON (REGARDLESS OF TERRAIN). COMPONENTS IN THE DRIVE LINE COMBINED WITH THE STANDARD MINI CLUTCH LACK THE FEEL TO THE POINT OF CLUTCH ENGAGEMENT OFTEN CAUSING IT TO STALL. BMW/MINI DEALERSHIPS DENY ANY PROBLEM OCCURRING / EVER HA... Read more
POWER TRAIN
Sep 28, 2012
Incident date: Sep 20, 2012
AT 18XXX MILES THE CLUTCH IS GONE. TRANSFER CASE FOUND DEFECTIVE. THE CLUTCH HAS BEEN FAILING ON THE ALL4 MODELS ALL ACROSS THE COUNTRY AND DEALERS ARE BLAMING USER ERROR, EVEN AS FAST AS 1500 MILES. $2500 FOR A NEW CLUTCH ON A BRAND NEW VEHICLE IS ABSURD. *TR
POWER TRAIN
Jun 21, 2012
Incident date: May 21, 2012
2011 MINI COUNTRYMAN S ALL4 MANUAL TRANSMISSION AFTER REPEATED INCIDENTS OF THE CLUTCH "SMOKING" UNDER HEAVY USE, AND REPORTING SAID INCIDENTS TO THE DEALER, AND HAVING THE DEALER INSPECT THE CAR AND CLAIM ALL WAS FINE, THE CLUTCH FINALLY WORE DOWN SUFFICIENTLY AND REQUIRED REPLACEMENT AT ONLY 4965... Read more
NHTSA Safety Ratings, 2011 MINI COOPER S COUNTRYMAN
2011 Mini Cooper S Countryman 5 HB FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2011 MINI COOPER S COUNTRYMAN
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.6L 4-cyl, Automatic (S6) (Front-Wheel Drive) | 25.0 | 31.0 | 28.0 | Premium | $2,700 |
| 1.6L 4-cyl, Manual 6-spd (Front-Wheel Drive) | 26.0 | 32.0 | 28.0 | Premium | $2,700 |
CO2 Emissions: -1.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2011 MINI COOPER S COUNTRYMAN
175 manufacturer communications from 76 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 28 |
| 350000 EQUIPMENT | 25 |
| 060000 ENGINE (PWS) | 24 |
| 060000 ENGINE AND ENGINE COOLING | 14 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 353000 EQUIPMENT:ELECTRICAL | 6 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 6 |
| 070000 FUEL SYSTEM, GASOLINE | 5 |
M610607
Oct 25, 2023
110000 ELECTRICAL SYSTEM
MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, m
M360119
Dec 1, 2021
110000 ELECTRICAL SYSTEM
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when d
M360119
Dec 1, 2021
200000 WHEELS
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when d
M360119
Dec 1, 2021
350000 EQUIPMENT
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when d
M640108
Jul 12, 2019
353000 EQUIPMENT:ELECTRICAL
Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no lea
M640108
Jul 12, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no lea
M010218
Apr 1, 2019
350000 EQUIPMENT
N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTYEXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
M010218
Apr 1, 2019
060000 ENGINE AND ENGINE COOLING
N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
M010218
Apr 1, 2019
350000 EQUIPMENT
N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
M010218
Apr 1, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
M230108
Nov 1, 2018
100000 POWER TRAIN
"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go in
M240118
Feb 1, 2018
100000 POWER TRAIN
AISIN AUTOMATIC TRANSMISISON: RIGHT SIDE OUTPUT SHAFT SEAL REPLACEMENT
M010116
Jun 1, 2017
070000 FUEL SYSTEM, GASOLINE
"N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles This Service Information bulletin supersedes SI M01 01 16 dated March 2016.. For the above-referenced vehicles, MINI USA, a division of BMW of N
M010116
Jun 1, 2017
060000 ENGINE (PWS)
"N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles This Service Information bulletin supersedes SI M01 01 16 dated March 2016.. For the above-referenced vehicles, MINI USA, a division of BMW of N
BMWDEC0116
Dec 1, 2016
060000 ENGINE AND ENGINE COOLING
"Update MINI Water Pump Class Action Settlement: Herremans v. BMW of North America, LLC. MINI USA, a division of BMW of North America, LLC (""MINI USA"") has entered into a nationwide settlement with the plaintiffs in the above referenced c
M011216
Dec 1, 2016
060000 ENGINE AND ENGINE COOLING
"ENGINE MECHANICAL WATER (COOLANT) PUMP: LIMITED WARRANTY EXTENSION TO 7 YEARS/84,000 MILES. INFORMATION As part of a Class Action Suit Settlement for the vehicles listed above (""Class Vehicles""), MINI USA, a division of BMW of North Amer
M510513
Dec 1, 2016
160000 STRUCTURE
Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. The body shell roof support area, where the C-pillar is joined to the roof, is buckling,
M651016
Nov 1, 2016
110000 ELECTRICAL SYSTEM
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be
M651016
Nov 1, 2016
350000 EQUIPMENT
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be
M650916
Oct 1, 2016
110000 ELECTRICAL SYSTEM
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. CAUSE No
M650916
Oct 1, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. CAUSE No
M650916
Oct 1, 2016
350000 EQUIPMENT
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. CAUSE No
M650916
Oct 1, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. CAUSE No
M010616
Aug 1, 2016
110000 ELECTRICAL SYSTEM
FOOTWELL MODULE: LIMITED WARRANTY EXTENSION TO 8 YEARS/125,000 MILES. When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module could fail. There is a compatibility issue w
BMWJUL1316
Jul 29, 2016
350000 EQUIPMENT
MINI Water Pump Class Action Settlement
BMWJUL1316
Jul 29, 2016
060000 ENGINE (PWS)
MINI Water Pump Class Action Settlement
M010116
Jul 1, 2016
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
"Technical Service N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles This Service Information bulletin supersedes SI M01 01 16 dated March 2016. INFORMATION For the above-referenced vehicles, MIN
M010116
Jul 1, 2016
060000 ENGINE (PWS)
"Technical Service N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles This Service Information bulletin supersedes SI M01 01 16 dated March 2016. INFORMATION For the above-referenced vehicles, MIN
M630116
May 1, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is nor
M630116
May 1, 2016
120000 LIGHTING (PWS)
Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is nor
M840114
May 1, 2016
110000 ELECTRICAL SYSTEM
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure
M840114
May 1, 2016
350000 EQUIPMENT
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure
M840114
May 1, 2016
353000 EQUIPMENT:ELECTRICAL
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure
M010116
Mar 1, 2016
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
"N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles. For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the e
SIM010116
Mar 1, 2016
010000 STEERING
N18 engine high pressure fuel pump (hdp): limited warranty extension to 10 years/120,000 miles
SIM010116
Mar 1, 2016
070000 FUEL SYSTEM, GASOLINE
N18 engine high pressure fuel pump (hdp): limited warranty extension to 10 years/120,000 miles
M840114
Feb 1, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connect
M840114
Feb 1, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connect
M090115
Dec 1, 2015
110000 ELECTRICAL SYSTEM
New programming feature: Exclusion of Infotainment Control Units from Programming.
M110815
Dec 1, 2015
060000 ENGINE (PWS)
Surface Cracks on the Water Pump Drive Pulley. During a repair, service or inspection, the drive pulley on the water pump shows signs of cracking. No part replacement is necessary unless there is another issue found that will be corrected b
M011014
Oct 1, 2015
350000 EQUIPMENT
"MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. To address this issue
M011014
Oct 1, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
"MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. To address this issue
M620115
Oct 1, 2015
160000 STRUCTURE
Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off.
M640215
Oct 1, 2015
060000 ENGINE AND ENGINE COOLING
The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. CAUSE The blower motor is faulty and causes the blower resistor
M640215
Oct 1, 2015
138800 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. CAUSE The blower motor is faulty and causes the blower resistor
M640215
Sep 1, 2015
350000 EQUIPMENT
This Service Information bulletin supersedes SI M64 02 15 dated August 2015. SUBJECT The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operatin
M640215
Sep 1, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Service Information bulletin supersedes SI M64 02 15 dated August 2015. SUBJECT The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operatin
M651015
Sep 1, 2015
350000 EQUIPMENT
NAV Road Map Installation Using USB Stick. The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. 32GB USB stick is necessary Desired
M651015
Sep 1, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NAV Road Map Installation Using USB Stick. The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. 32GB USB stick is necessary Desired
M510113
Jul 1, 2015
130000 VISIBILITY
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
M510113
Jul 1, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
M620115
Jul 1, 2015
110000 ELECTRICAL SYSTEM
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interio
M620115
Jul 1, 2015
162300 STRUCTURE:BODY:DOOR
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interio
M620115
Jul 1, 2015
330000 INTERIOR LIGHTING
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interio
M650213
Jun 1, 2015
110000 ELECTRICAL SYSTEM
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: ? Menu ""PRESETS"" ? Preset buttons on the head unit Hardware error in the CHAM
M650213
Jun 1, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: ? Menu ""PRESETS"" ? Preset buttons on the head unit Hardware error in the CHAM
N-14-05-09
May 22, 2015
060000 ENGINE (PWS)
MINI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. QUESTIONS AND ANSWERS FOR TIMING CHAIN OF VARIOUS MINI. *PE
M360215
May 1, 2015
190000 TIRES
Valve Stem Replacement with Wheel Electronics. Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement.
M360215
May 1, 2015
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Valve Stem Replacement with Wheel Electronics. Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement.
M360215
May 1, 2015
200000 WHEELS
Valve Stem Replacement with Wheel Electronics. Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement.
M340313
Apr 1, 2015
030000 BRAKES (PWS)
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Only vehicles within the specified producti
M620115
Apr 1, 2015
110000 ELECTRICAL SYSTEM
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interio
M070115
Mar 1, 2015
350000 EQUIPMENT
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify
M070115
Mar 1, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify
M130115
Mar 1, 2015
070000 FUEL SYSTEM, GASOLINE
N18:MINI Fuel Additive. INFORMATION Because carbon deposit buildup is related to fuel quality, it is not considered a defect in the vehicle's materials or workmanship. Consequently, the use of MINI Fuel Additive as outlined in this bulletin
M170115
Mar 1, 2015
060000 ENGINE AND ENGINE COOLING
"Engine Cranks, No Start and/or Engine Coolant Temperature Faults. 1 The engine either exhibits a crank, no start or a hard start (long crank), usually on a cold engine. No faults are stored in the DME. Proceed to Correction 1 for further d
M170115
Mar 1, 2015
060000 ENGINE (PWS)
"Engine Cranks, No Start and/or Engine Coolant Temperature Faults. 1 The engine either exhibits a crank, no start or a hard start (long crank), usually on a cold engine. No faults are stored in the DME. Proceed to Correction 1 for further d
M610607
Mar 1, 2015
110000 ELECTRICAL SYSTEM
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery""
M610607
Mar 1, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery""
M110112
Feb 1, 2015
060000 ENGINE (PWS)
SI M11 01 12February 2015 EngineTechnical Service This Service Information bulletin supersedes SI M11 01 12 dated March 2014. designates changes to this revision SUBJECT N16 and N18 Engine: Engine Oil Leak. The customer states that a small
M340113
Jan 1, 2015
030000 BRAKES (PWS)
"SI M34 01 13January 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated May 2014. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Although Brake Lining Thickness is Abov
M840115
Jan 1, 2015
350000 EQUIPMENT
"SUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the pho
M840115
Jan 1, 2015
353000 EQUIPMENT:ELECTRICAL
"SUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the pho
M840214
Jan 1, 2015
110000 ELECTRICAL SYSTEM
"This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENAN
M840214
Jan 1, 2015
350000 EQUIPMENT
"This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENAN
M840214
Jan 1, 2015
353000 EQUIPMENT:ELECTRICAL
"This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENAN
SIM-11-10-14
Dec 1, 2014
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
MINI: SOME VEHICLES HAVE TURBOCHARGER NOISE AND A LACK OR LOSS OF PERFORMANCE, DUE TO RESTRICTION OF TURBOCHARGER OIL SUPPLY, RESULTING IN OIL STARVATION AND SEIZING OF TURBOCHARGER ASSEMBLY. MODEL ALL. *PE
SIM-11-10-14
Dec 1, 2014
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
MINI: SOME VEHICLES HAVE TURBOCHARGER NOISE AND A LACK OR LOSS OF PERFORMANCE, DUE TO RESTRICTION OF TURBOCHARGER OIL SUPPLY, RESULTING IN OIL STARVATION AND SEIZING OF TURBOCHARGER ASSEMBLY. MODEL ALL. *PE
M210114
Dec 1, 2014
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total ro
M210114
Dec 1, 2014
100000 POWER TRAIN
Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total ro
M650414
Dec 1, 2014
110000 ELECTRICAL SYSTEM
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to pe
M650414
Dec 1, 2014
350000 EQUIPMENT
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to pe
M650414
Dec 1, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to pe
M840214
Dec 1, 2014
350000 EQUIPMENT
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Blue
M840214
Dec 1, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Blue
M840214
Dec 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Blue
M840114
Nov 1, 2014
110000 ELECTRICAL SYSTEM
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 a
M120211
Sep 1, 2014
100000 POWER TRAIN
Hesitation or Jerking Is Felt When Accelerating Between 3000 - 4000 rpm. A hesitation or jerking is intermittently felt when accelerating under higher loads between 3000 - 4000 rpm. No DME faults are stored. DME software error
M120211
Sep 1, 2014
060000 ENGINE (PWS)
Hesitation or Jerking Is Felt When Accelerating Between 3000 - 4000 rpm. A hesitation or jerking is intermittently felt when accelerating under higher loads between 3000 - 4000 rpm. No DME faults are stored. DME software error
M640110
Jun 1, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
?SI M64 01 10 Heating and Air Conditioning June 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged. The air conditioning compressor is excessively loud/running rough when the air conditioning syst
M120214
May 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
N18: Service Engine Soon Lamp (MIL) May Come On at High Altitude. The Service Engine Soon lamp (MIL) is illuminated and engine power output is reduced. This could only occur only in areas high above sea level (greater than 5,000 feet) and m
M120214
May 1, 2014
060000 ENGINE (PWS)
N18: Service Engine Soon Lamp (MIL) May Come On at High Altitude. The Service Engine Soon lamp (MIL) is illuminated and engine power output is reduced. This could only occur only in areas high above sea level (greater than 5,000 feet) and m
M340113
May 1, 2014
030000 SERVICE BRAKES, HYDRAULIC
Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the
M340113
May 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the
M110112
Apr 1, 2014
350000 EQUIPMENT
N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak
M110112
Apr 1, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak
M110112
Apr 1, 2014
060000 ENGINE (PWS)
N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak
M510113
Feb 1, 2014
130000 VISIBILITY
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
M510113
Feb 1, 2014
350000 EQUIPMENT
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
SIM-11-01-12
Jan 1, 2014
060000 ENGINE (PWS)
MINI: ON CERTAIN MODEL VEHICLES, AN ENGINE OIL LEAK MAY OCCUR, DUE TO THE COMPROMISED OIL PUMP VOLUME CONTROL SOLENOID VALVE, FROM THE UNDERSIDE OF ENGINE. NO MODEL YEARS LISTED. *PE UPDATED 4/19/2013. *KB UPDATED 3/11/14.
Showing 100 of 175 bulletins.
MINI COOPER S COUNTRYMAN - All Years Overview
Complete safety history for the MINI COOPER S COUNTRYMAN across all model years (2011, 2012).
3
Total Recalls
59
Total Complaints
0
Investigations
1
Reported Crashes
6
Reported Fires
1
Reported Deaths
MINI COOPER S COUNTRYMAN - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2012 | 1 | 32 | View |
| 2011 (current) | 2 | 27 |