2009 MERCURY MILAN
7 recalls, 251 complaints - 38 TSBs
21V158000 Mar 10, 2021
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at ... Read more
21V081000 Feb 16, 2021
AIR BAGS:FRONTAL
Defect Description
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as... Read more
Consequence
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S... Read more
19V904000 Dec 18, 2019
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not ... Read more
Consequence
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall ... Read more
18V046000 Jan 11, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Vir... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
17V024000 Jan 10, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Marian... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2... Read more
16V384000 May 31, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever register... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will... Read more
14E028000 May 29, 2014
EQUIPMENT
Defect Description
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats ma... Read more
Consequence
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped wit... Read more
Complaint Statistics
251 total complaints
17 crashes 1 fires 7 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 97 |
| AIR BAGS | 84 |
| SERVICE BRAKES, HYDRAULIC | 14 |
| VEHICLE SPEED CONTROL | 10 |
| UNKNOWN OR OTHER | 6 |
| ENGINE | 4 |
| POWER TRAIN | 4 |
| STRUCTURE:BODY | 4 |
| ELECTRICAL SYSTEM | 3 |
| STRUCTURE:BODY:DOOR | 2 |
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Jan 2, 2025
Incident date: Jan 2, 2025
The contact owns a 2019 Ford F-250. The contact stated while driving 35 MPH, the vehicle lost motive power temporarily and made an abnormal sound. The contact stated that the vehicle then stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The ... Read more
FUEL/PROPULSION SYSTEM
Jun 20, 2024
Incident date: Jun 11, 2024
Fail emissions dealership not complying refuse fix a car that shouldn't be finances to me seatbelt don't work got car 5/14/2024 the heat resistance wasn't replaced correctly and they won't trade or give my money back or fix it I emissions test reports as well what wrong what need be fix car stop yes... Read more
ELECTRICAL SYSTEM
Jun 20, 2024
Incident date: Jun 11, 2024
Fail emissions dealership not complying refuse fix a car that shouldn't be finances to me seatbelt don't work got car 5/14/2024 the heat resistance wasn't replaced correctly and they won't trade or give my money back or fix it I emissions test reports as well what wrong what need be fix car stop yes... Read more
SEAT BELTS
Jun 20, 2024
Incident date: Jun 11, 2024
Fail emissions dealership not complying refuse fix a car that shouldn't be finances to me seatbelt don't work got car 5/14/2024 the heat resistance wasn't replaced correctly and they won't trade or give my money back or fix it I emissions test reports as well what wrong what need be fix car stop yes... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 9, 2023
Incident date: Mar 9, 2023
I have had a few instances where I was driving and the brake warning light started flashing and the car broke. This latest incident was today and it was extremely dangerous and scary. I was driving and no one was driving in front of me the car warning brake light flashed and the car came to a comple... Read more
SERVICE BRAKES
Jun 4, 2022
Incident date: Jun 1, 2022
Brake pedal going to floor extending stopping distance. Early in 2022 I took it in for recall S1954. HCU passed test and dealer replaced DOT3 brake fluid with DOt4. 5/24/2022 Brake pedal started going to floor again. Dealer performed self test of hcu and electronic bleed hcu and said pedal was ... Read more
SERVICE BRAKES
Feb 4, 2022
Incident date: Jul 1, 2018
The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle for which I have been issued two recalls. Because of the extended brake travel, I was unable to stop in time and had a front end collision with minor damage, which was not reported. The... Read more
SERVICE BRAKES
Nov 5, 2021
Incident date: Nov 5, 2021
2009 MERCURY MILAN. CONSUMER STATED THAT AFTER HAVING SAFETY RECALL REPAIRED THEY ARE STILL EXPERIENCING ISSUES RELATED TO THE SAFETY RECALL.
UNKNOWN OR OTHER
Aug 23, 2021
Incident date: Aug 23, 2021
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is still no remedy. I believe this issue is causing my vehicle to have significant delays in braking into a complete stop. The manufacturer has failed or is unable to remedy this safety r... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 23, 2021
Incident date: Aug 23, 2021
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is still no remedy. I believe this issue is causing my vehicle to have significant delays in braking into a complete stop. The manufacturer has failed or is unable to remedy this safety r... Read more
SERVICE BRAKES
Aug 23, 2021
Incident date: Aug 23, 2021
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is still no remedy. I believe this issue is causing my vehicle to have significant delays in braking into a complete stop. The manufacturer has failed or is unable to remedy this safety r... Read more
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Aug 8, 2021
Incident date: Jul 13, 2021
After receiving the Safety Recall Notice 19S54 in the mail, I contacted my local Ford dealership and set up an appointment. On May 24, 2021, I brought my car to the dealership for this recall. At this time, I explained that the brake pedal was going to the floor intermittently. The car had 134,88... Read more
SERVICE BRAKES, HYDRAULIC
Jul 26, 2021
Incident date: Apr 19, 2021
The contact owns a 2009 Mercury Milan. The contact received recall notification for NHTSA campaign number 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the r... Read more
SERVICE BRAKES
Jun 20, 2021
Incident date: Jun 20, 2021
after the brake recall were done 19v-904 there still soft pedal to much travel
SERVICE BRAKES, HYDRAULIC
Jun 8, 2021
Incident date: Jun 4, 2021
The contact owns a 2009 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that prior to the recall repair, the ABS warning light would appear intermittently. After the recall repair, the ABS warning light was illumina... Read more
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
May 20, 2021
Incident date: May 20, 2021
2009 Mercury Milan. Consumer writes in regard to NHTSA Safety Recall 19V-904. THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL. THE CONSOMER WAS DIRECTED TO PAY FOR THE RECALL REPAIRS. THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE.
SERVICE BRAKES
Mar 31, 2021
Incident date: Mar 31, 2021
FORD HAS FAILED TO ISSUE PARTS TO DEALERS TO FIX THIS 2019 RECALL. IT IS NOW APRIL OF 2021 AND THE RECALL IS STILL OPEN.
SERVICE BRAKES, HYDRAULIC
Mar 15, 2021
Incident date: Mar 15, 2021
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FAMILY FORD OF ENFIELD (65 HAZARD AVE, ENFIELD, CT 06082) WHERE IT WAS CONFIRMED ... Read more
SERVICE BRAKES, HYDRAULIC
Mar 5, 2021
Incident date: Dec 18, 2019
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BEST FORD (579 AMHERST ST, NASHUA, NH 03063, (603) 324-1406) WHERE IT WAS CONFIRM... Read more
AIR BAGS
Mar 3, 2021
Incident date: Feb 24, 2021
THERE IS A FEDERAL RECALL ON MY VEHICLE. I HAVE SET UP AN APPOINTMENT TWICE WITH MATHEWS FORD IN NEWARK, OHIO. THEY HAVE FAILED TO FIX THE PROBLEM. THE FIRST TIME I TOOK IT IN THEY SAID BECAUSE OF COVID THEY WERE NOT FIXING THEM. I SPOKE TO A REPRESENTATIVE FROM FORD WHO SET UP A SECOND APPOINTME... Read more
SERVICE BRAKES
Feb 25, 2021
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BOARD AND WAS SLOW TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAK... Read more
SERVICE BRAKES, HYDRAULIC
Feb 25, 2021
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BOARD AND WAS SLOW TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAK... Read more
SERVICE BRAKES, HYDRAULIC
Feb 12, 2021
Incident date: Jan 22, 2021
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, HER BRAKE PEDAL WOULD DEPRESS TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT INITIALLY SPOKE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT OVER TIME, HER BRAKE PEDAL WOULD DEPRESS TO THE FLOORBOARD. H... Read more
SERVICE BRAKES
Feb 12, 2021
Incident date: Jan 22, 2021
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, HER BRAKE PEDAL WOULD DEPRESS TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT INITIALLY SPOKE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT OVER TIME, HER BRAKE PEDAL WOULD DEPRESS TO THE FLOORBOARD. H... Read more
SERVICE BRAKES
Feb 8, 2021
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND PRESSING THE BRAKE PEDAL, THE BRAKE PEDAL WENT TO THE FLOOR CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE DRIVER HAD NEARLY COLLIDED WITH A SECOND VEHICLE DUE TO THE FAILURE. THE CAUSE OF THE FA... Read more
SERVICE BRAKES, HYDRAULIC
Dec 7, 2020
Incident date: Dec 4, 2020
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL TO STOP HOWEVER, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE VEHICLE DID NOT IMMEDIATELY STOP AND NEARLY CRASHED INTO A SECOND VEHICLE. THE CAUSE OF THE FAILURE ... Read more
SERVICE BRAKES
Dec 7, 2020
Incident date: Dec 4, 2020
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL TO STOP HOWEVER, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE VEHICLE DID NOT IMMEDIATELY STOP AND NEARLY CRASHED INTO A SECOND VEHICLE. THE CAUSE OF THE FAILURE ... Read more
SERVICE BRAKES
Dec 4, 2020
Incident date: Dec 4, 2020
THE FORD COMPANY DOES NOT PROVIDE ME WITH LOANER CAR, EVEN THOUGH THEY SAY ON THE RECALL NOTICE THAT THIS PROBLEM CAN CAUSE A CRASH.
SERVICE BRAKES, AIR:ANTILOCK
Nov 16, 2020
Incident date: Jan 1, 2020
2009 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO HYDRAULIC CONTROL UNIT (HCU) SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
SERVICE BRAKES
Sep 15, 2020
Incident date: Jun 1, 2020
VEHICLE HAS A BRAKE SAFETY RECALL 19S54 FROM JANUARY 2020. IN JUNE OF 2020 ISSUES BEGAN WHERE WHEN WE APPLY THE BRAKES AT TIMES THEY WORK FINE AND OTHER TIMES THE VEHICLE DOES NOT STOP FOR AN UNACCEPTABLE EXTENDED AMOUNT IF TIME. THE VEHICLE IN JUNE WAS INVOLVED IN A MINOR MVA WHERE THE VEHICLE NEED... Read more
Crash
SERVICE BRAKES, HYDRAULIC
Aug 28, 2020
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF... Read more
SERVICE BRAKES
Aug 27, 2020
Incident date: Aug 27, 2020
THIS IS THE 4TH TIME I HAVE BEEN ON A SMALL INCLINE AND LOST BRAKES. I HAD THE CAR AT FORD A MONTH AGO THEY ADMITTED BRAKES RECALLED, CANT GET PART. RELEASED CAR TO ME. TODAY WITH MY CHILD IN THE CAR, I WAS TRAVELING @30MPH ATTEMPTED TO BRAKE FOR A STOP SIGN ON A SMALL INCLINE. THE PEDAL WENT TO T... Read more
SERVICE BRAKES, HYDRAULIC
Aug 11, 2020
Incident date: Aug 1, 2015
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SLIDE AND THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE ANTI LOCK BRAKING SYSTEM WAS DEFE... Read more
SERVICE BRAKES
Jul 16, 2020
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, ANOTHER VEHICLE RAPIDLY CUT IN FRONT AND SUDDENLY SLOWED DOWN. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE PROMPTLY. AS A RESULT, THE CONTACTS SON CRASHED INTO THE REAR OF THE VEHICLE IN FR... Read more
Crash
STRUCTURE:BODY
Jul 11, 2020
Incident date: Jul 3, 2020
THE INTERIOR DOOR HANDLES DRIVER'S SIDE FRONT AND BACK QUIT WORKING. NO LONGER ABLE TO OPEN THE DOOR FROM INSIDE. IN CASE OF AN EMERGENCY THIS COULD BE VERY DANGEROUS
SERVICE BRAKES
Jun 29, 2020
Incident date: Dec 5, 2017
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING OVER A SPEED BUMP, SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT STATED SHE ROLLED TO A STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TIRE SHOP TO HAVE THE BR... Read more
Crash
SERVICE BRAKES, HYDRAULIC
Jun 10, 2020
Incident date: Jun 9, 2020
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD CAUSING THE STOPPING DISTANCE TO BE EXTENDED. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES AND THE VEHICLE OPERATED AS INTENDED. DICK SMI... Read more
SERVICE BRAKES
Jun 7, 2020
Incident date: May 26, 2020
SOFT BRAKE PEDAL CAUSING EXTENDED STOPPING
SERVICE BRAKES
May 25, 2020
Incident date: May 16, 2020
MAY 16,2020 I NOTICE MY BREAKS STOP WORKING.. MAY 18,2020 I WAS BACKING OUT OF A PARKING SPACE WHEN I NOTICE MY BREAKS WEREN'T WORKING AND HAD GOT INTO A CAR ACCIDENT WHICH MESSED MY REAR BUMPER AND TRUNK UP. I DIDN'T REALIZE MY BREAKS WERE HAVING ISSUES UNTIL MAY 22,2020 WHEN THE CAR SAID 'BRAKE FL... Read more
Crash
STRUCTURE:BODY
May 25, 2020
Incident date: May 16, 2020
MAY 16,2020 I NOTICE MY BREAKS STOP WORKING.. MAY 18,2020 I WAS BACKING OUT OF A PARKING SPACE WHEN I NOTICE MY BREAKS WEREN'T WORKING AND HAD GOT INTO A CAR ACCIDENT WHICH MESSED MY REAR BUMPER AND TRUNK UP. I DIDN'T REALIZE MY BREAKS WERE HAVING ISSUES UNTIL MAY 22,2020 WHEN THE CAR SAID 'BRAKE FL... Read more
Crash
SERVICE BRAKES
Feb 25, 2020
Incident date: Feb 6, 2020
TRAVELING DOWN THE ROAD ON CITY STREET, AND APPLIED BRAKES. BRAKE PEDAL WENT STRAIT TO THE FLOOR. BRAKES STILL GOING STRAIT TO THE FLOOR.
AIR BAGS
Jan 22, 2020
Incident date: Apr 10, 2019
THERE IS A RECALL ON MY MERCURY MILAN 2009. LAST OCTOBER SEPTEMBER OCTOBER I TOOK MY CAR TO HOFFMAN FORD FOR THE REPLACEMENT OF THE RECALL ON THE AIRBAGS. AFTERWARDS I NOTICED THAT THERE WAS A RAISING OF THE DASHBOARD WHERE THEY REPLACE THE AIRBAG. I BOUGHT IT TO THEIR ATTENTION, AND THEY SAID IT WA... Read more
Crash
SERVICE BRAKES
Jan 22, 2020
Incident date: Apr 10, 2019
THERE IS A RECALL ON MY MERCURY MILAN 2009. LAST OCTOBER SEPTEMBER OCTOBER I TOOK MY CAR TO HOFFMAN FORD FOR THE REPLACEMENT OF THE RECALL ON THE AIRBAGS. AFTERWARDS I NOTICED THAT THERE WAS A RAISING OF THE DASHBOARD WHERE THEY REPLACE THE AIRBAG. I BOUGHT IT TO THEIR ATTENTION, AND THEY SAID IT WA... Read more
Crash
SERVICE BRAKES
Jan 9, 2020
Incident date: Jun 1, 2017
WHEN I HIT A POT HOLE IN THE ROAD OR GO OVER BUMPY RAILROAD TRACKS, MY BRAKES DO NOT WORK AS EFFICIENT AS THEY DID. A JOLT, LIKE HITTING A POT HOLE, WILL MAKE IT AS IF I BARELY HAVE BRAKES. THE BRAKE PEDAL WILL GO ALMOST TO THE FLOOR AND THIS LACK OF BRAKES WILL LAST FROM A COUPLE OF HOURS TO THE NE... Read more
SERVICE BRAKES
Jan 2, 2020
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE BRAKES. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT HE FELT A HESITATION WHEN APPL... Read more
UNKNOWN OR OTHER
Dec 9, 2019
Incident date: Dec 6, 2019
ON DECEMBER 6, 2019 I WAS AT A RED LIGHT ON SPRINGDALE ROAD. HEARD A LOUD POP SOUND. I JUMPED. THEN I THOUGHT IT WAS MY TIRE. LIGHT TURNED GREEN. I TURNED LEFT AND MY TIRES FELT FINE. THEN I STARTED HEARING THIS STRANGE CRACKLING SOUND BEHIND ME. MY GET WAS AN ANIMAL MY BE IN MY TRUNK. I LOOKED IN... Read more
SERVICE BRAKES
Nov 17, 2019
Incident date: Nov 12, 2019
I WAS DRIVING MY 2009 MERCURY MILAN DOWN A DOWNHILL SIDE ROAD ON THE FIRST DAY OF WINTRY ROAD CONDITIONS OF THE 2019 YEAR, AND MY ABS BRAKES ENGAGED AS I HIT SOME ICE. IMMEDIATELY FOLLOWING THIS INCIDENT AND FOR THE NEXT 20 MILES OF HIGHWAY DRIVING, MY BRAKES FELT VERY SPONGY. SPECIFICALLY, DURING M... Read more
SERVICE BRAKES
Nov 13, 2019
Incident date: Nov 12, 2019
ANTILOCK BRAKES ACTIVATED BASED ON WINTER ROAD CONDITIONS. AFTER ACTIVATION, BRAKE PEDAL EXPERIENCES A LONGER DISTANCE TO PRESS IN ORDER TO MAKE THE VEHICLE COME TO A STOP. MULTIPLE TIMES WHILE DRIVING, THE PEDAL NEARLY HAD TO BE AT THE FLOOR BEFORE VEHICLE WOULD COME TO A STOP. THIS RESULTED IN ... Read more
SERVICE BRAKES
Nov 3, 2019
Incident date: Nov 1, 2019
BRAKES KEEP GOING MUSHY AFTER ABS ACTIVATES, TAKING SIGNIFICANTLY LONGER TO STOP THE VEHICLE. THE ABS ACTIVATES OCCASIONALLY FOR NO REASON ON GOOD DRY ROAD CONDITIONS. ALSO, THE ABS LIGHT GOES ON AND OFF IN DRY CONDITIONS.
SERVICE BRAKES
Sep 30, 2019
Incident date: Sep 30, 2018
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS. THE FIRST DEALER COULD NOT LOCATE A FAILURE. THE SECOND DEALER CL... Read more
Showing 50 of 251 complaints.
EPA Fuel Economy, 2009 MERCURY MILAN
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.3L 4-cyl, Manual 5-spd (Front-Wheel Drive) | 20.0 | 29.0 | 23.0 | Regular | $2,650 |
| 2.3L 4-cyl, Automatic 5-spd (Front-Wheel Drive) | 20.0 | 28.0 | 23.0 | Regular | $2,650 |
| 3.0L 6-cyl, Automatic 6-spd (Front-Wheel Drive) | 18.0 | 26.0 | 21.0 | Regular | $2,950 |
CO2 Emissions: -1.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2009 MERCURY MILAN
38 manufacturer communications from 15 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 5 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 2 |
| 063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) | 2 |
| 140000 AIR BAGS | 2 |
| 060000 ENGINE (PWS) | 2 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 030000 BRAKES (PWS) | 2 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52243
Feb 8, 2024
060000 ENGINE AND ENGINE COOLING
When performing any transmission fluid change or topoff involving MotorcraftA? Premium ATF, MERCONA? V has replaced all versions of MotorcraftA? Premium ATF and can be used going forward. Mixing MotorcraftA? Premium ATF and MERCONA? V in th
22B05 S1
Jul 27, 2023
140000 AIR BAGS
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT ??A?A?
22B05
Mar 28, 2022
140000 AIR BAGS
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that
21N11-S3
Dec 7, 2021
030000 SERVICE BRAKES, HYDRAULIC
Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-Lock Brake Systems DOT 3 Brake Fluid and Anti-Lock Brake System Function In some of the affected vehicles, customers may return to the dealer with complaints
SSM 47201
Mar 30, 2018
350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 46332
Jan 24, 2017
350000 EQUIPMENT
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46085
Sep 21, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
13N03
Mar 16, 2015
162000 STRUCTURE:BODY
FORD FUSION, MILAN, ESCAPE, MARINER 2009-2013: CUSTOMER SATISFACTION PROGRAM THROTTLE BODY EXTENDED COVERAGE. *LJ
CSP-13B17
Jun 11, 2014
350000 EQUIPMENT
FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009-2012 FUSION, MILAN, ESCAP
CSP-13N03
Mar 5, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MA
CSP-13N03
Mar 5, 2014
110000 ELECTRICAL SYSTEM
FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MA
SB-32167-70
Apr 1, 2013
060000 ENGINE (PWS)
FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. MODELS 2009-12 ESCAPE, 2009-1
TSB-08-26-14
May 1, 2009
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
FORD/MERCURY: SOME VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LIGHT (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0340 AND/OR P0344 (CAMSHAFT POSITION SENSOR CIRCUIT). MAY BE DUE TO INCORRECT READING FROM THE CAMSHAFT SENSOR. *PE
TSB-08-26-14
May 1, 2009
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD/MERCURY: SOME VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LIGHT (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0340 AND/OR P0344 (CAMSHAFT POSITION SENSOR CIRCUIT). MAY BE DUE TO INCORRECT READING FROM THE CAMSHAFT SENSOR. *PE
TSB-08-26-14
May 1, 2009
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FORD/MERCURY: SOME VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LIGHT (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0340 AND/OR P0344 (CAMSHAFT POSITION SENSOR CIRCUIT). MAY BE DUE TO INCORRECT READING FROM THE CAMSHAFT SENSOR. *PE
MERCURY MILAN - All Years Overview
Complete safety history for the MERCURY MILAN across all model years (2006, 2011).
44
Total Recalls
3,223
Total Complaints
0
Investigations
131
Reported Crashes
17
Reported Fires
2
Reported Deaths