2023 MERCEDES-BENZ TOURRIDER PREMIUM
5 recalls — 0 complaints — 3 TSBs
25V144000
Mar 5, 2025
SEATS
Defect Description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi... Read more
Consequence
Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.
Remedy
Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.
24V151000
Feb 26, 2024
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Defect Description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217,... Read more
Consequence
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
Remedy
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
24V141000
Feb 23, 2024
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requi... Read more
Consequence
Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.
Remedy
Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.
23V893000
Dec 22, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE
Defect Description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Consequence
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Remedy
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
23V893000
Dec 22, 2023
ELECTRICAL SYSTEM
Defect Description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Consequence
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Remedy
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
No complaints found for this vehicle.
Technical Service Bulletins — 2023 MERCEDES-BENZ TOURRIDER PREMIUM
3 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 3 |
TI 83.70U23243C
Jan 15, 2024
110000 ELECTRICAL SYSTEM
Auxiliary heating software update.
TI83.70U23243B
Oct 24, 2023
110000 ELECTRICAL SYSTEM
Diagnosis of auxiliary heating systems expansion of variants.
83.70U23243A
Aug 31, 2023
110000 ELECTRICAL SYSTEM
Software update
MERCEDES-BENZ TOURRIDER PREMIUM — All Years Overview
Complete safety history for the MERCEDES-BENZ TOURRIDER PREMIUM across all model years (2022–2026).
17
Total Recalls
0
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths