2016 MERCEDES-BENZ SPRINTER 4500

2 recalls — 2 complaints — 30 TSBs

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

47,667 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Defect Description

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy

47,667 vehicles affected

Manufacturer: Daimler Vans USA, LLC

Complaint Statistics

2 total complaints

Top Reported Components

Component	Complaints
POWER TRAIN	1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	1

Incident date: Apr 26, 2021

THE WHEEL SPEED SENSORS ON THIS VEHICLE HAVE BEEN REPLACED FOUR TIMES IN 15000 MOLES. WHEN THE SENSOR FAILS THE VEHICLE SUDDENLY SHUDDERS TO A LOS SPEED WHICH CAN CREATE A VERY DANGEROUS SITUATION FOR MYSELF AND MY FAMILY

Incident date: Apr 26, 2021

Technical Service Bulletins — 2016 MERCEDES-BENZ SPRINTER 4500

30 manufacturer communications from 21 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	7
110000 ELECTRICAL SYSTEM	5
080000 FUEL SYSTEM, DIESEL	3
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL	3
010000 STEERING	2
350000 EQUIPMENT	2
200000 WHEELS	2
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	1

080000 FUEL SYSTEM, DIESEL

Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.

060000 ENGINE AND ENGINE COOLING

Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine

110000 ELECTRICAL SYSTEM

Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions.

110000 ELECTRICAL SYSTEM

Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor

060000 ENGINE AND ENGINE COOLING

Software Update - Water Pump Diagnostics

080000 FUEL SYSTEM, DIESEL

SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:

060000 ENGINE AND ENGINE COOLING

2020040001

080000 FUEL SYSTEM, DIESEL

Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all

060000 ENGINE AND ENGINE COOLING

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Modification to the emission control system.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Modification to the emission control system.

350000 EQUIPMENT

Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "

110000 ELECTRICAL SYSTEM

Various complaints due to aftermarket OBDII device installed

200000 WHEELS

Replace Wheel Speed Sensors

200000 WHEELS

Replace Wheel Speed Sensors

010000 STEERING

Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak r

356000 EQUIPMENT ADAPTIVE/MOBILITY

Replace 3rd brake lamp, remove soft top compartment cover to access.

350000 EQUIPMENT

Replace 3rd brake lamp, remove soft top compartment cover to access.

110000 ELECTRICAL SYSTEM

Replace 3rd brake lamp, remove soft top compartment cover to access.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

010000 STEERING

Inspect Power Steering Hose Clamps

980000 UNKNOWN OR OTHER

Coolant, vacuum, temperature fault codes.

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Coolant, vacuum, temperature fault codes.

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps and lamps fogged and/or leaking.

MERCEDES-BENZ SPRINTER 4500 — All Years Overview

Complete safety history for the MERCEDES-BENZ SPRINTER 4500 across all model years (2015–2024).

272 Total Recalls

22 Total Complaints

0 Investigations

1 Reported Crashes

2 Reported Fires

0 Reported Deaths

MERCEDES-BENZ SPRINTER 4500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	0	View
2023	7	0	View
2022	16	0	View
2021	65	0	View
2020	74	3	View
2019	94	17	View
2018	8	0	View
2017	2	0	View
2016 (current)	2	2
2015	2	0	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View