2011 MERCEDES-BENZ ML550
3 recalls, 11 complaints - 46 TSBs
24V298000 Apr 26, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more
22V315000 May 9, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. O... Read more
16V081000 Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
Complaint Statistics
11 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 2 |
| ELECTRICAL SYSTEM | 1 |
| EXTERIOR LIGHTING:BACK UP LIGHTS | 1 |
| EXTERIOR LIGHTING:BRAKE LIGHTS | 1 |
| EXTERIOR LIGHTING:TAIL LIGHTS | 1 |
| ELECTRICAL SYSTEM:WIRING | 1 |
| STEERING | 1 |
| WHEELS | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| SERVICE BRAKES | 1 |
SERVICE BRAKES
May 18, 2022
Incident date: May 17, 2022
The break line in the rear locate right above the gas tank is corroded by rust due to the clip is holding the break line allows the moisture to accumulate. The car will lose its break completely when this happens. There is no way for the car owner to inspect this problem until the car has no break... Read more
AIR BAGS
Nov 15, 2017
Incident date: Feb 11, 2016
TAKATA RECALL...I HAVE HAD A RECALL FOR A VERY LONG TIME ON MY AIR BAGS AND HAVE NEVER BEEN CONTACTED BY MERCEDES AGAIN AFTER THE INITIAL RECALL. I AM DRIVING AROUND WITH A POTENTIALLY DEADLY DEVICE IN MY VEHICLE. I FIND THIS RIDICULOUS ESPECIALLY SINCE I AM DRIVING A MERCEDES WHICH IS SUPPOSED TO... Read more
AIR BAGS
Jan 14, 2017
Incident date: Aug 2, 2015
TAKATA RECALL. HAVE CONTACTED DEALERSHIP NUMEROUS TIMES IN THE LAST YEAR AND HALF REQUESTING WHEN IT WOULD BE FIXED AND ARE TOLD IT IS STILL PENDING. I WOULD EXPECT FASTER SERVICE ON THIS POTENTIAL DANGER WITH THE DEFECTIVE DRIVER SIDE AIRBAG.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Dec 23, 2014
Incident date: Dec 20, 2014
DRIVING ON A FEEDER ROAD IN LIGHT TRAFFIC AT ABOUT 55 MPH, WE WERE STARTLED BY AN ENORMOUS LOUD EXPLOSIVE SOUND ON OUR SUNROOF OF THE ML 550, LIKE A BOMB SOUND. PULLED OVER AND SLID THE INSIDE VENTED HEADLINER/CURTAIN BACK ABOUT 6 INCHES AND SAW A HOLE THE SIZE OF TWO FISTS PLUS SHATTERED GLASS. W... Read more
STEERING
Sep 7, 2014
Incident date: Dec 30, 2011
THE CAR WOULD MAKE LOUD NOISES EVEN AT A SMALL SPEED, SERVICE MGR AT SMYTHE TOLD ME THAT MB HAD THIS DEFECT AND HE STATED HE PUT LOCTITE 648 PER MY NOTES O 8/24./2012 AT 9N WHEEL BEARING(S)! MB SHOULD NOT HAVE SUCH A PROBLEM. MY PREVIOUS ML 500 ALSO HAD A STEERING PROBLEM AND MB NEVER NOTIFIED US BU... Read more
WHEELS
Sep 7, 2014
Incident date: Dec 30, 2011
THE CAR WOULD MAKE LOUD NOISES EVEN AT A SMALL SPEED, SERVICE MGR AT SMYTHE TOLD ME THAT MB HAD THIS DEFECT AND HE STATED HE PUT LOCTITE 648 PER MY NOTES O 8/24./2012 AT 9N WHEEL BEARING(S)! MB SHOULD NOT HAVE SUCH A PROBLEM. MY PREVIOUS ML 500 ALSO HAD A STEERING PROBLEM AND MB NEVER NOTIFIED US BU... Read more
ELECTRICAL SYSTEM
Aug 2, 2011
Incident date: Aug 1, 2011
YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE THE... Read more
EXTERIOR LIGHTING:BACK UP LIGHTS
Aug 2, 2011
Incident date: Aug 1, 2011
YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE THE... Read more
EXTERIOR LIGHTING:BRAKE LIGHTS
Aug 2, 2011
Incident date: Aug 1, 2011
YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE THE... Read more
EXTERIOR LIGHTING:TAIL LIGHTS
Aug 2, 2011
Incident date: Aug 1, 2011
YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE THE... Read more
ELECTRICAL SYSTEM:WIRING
Aug 2, 2011
Incident date: Aug 1, 2011
YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE THE... Read more
Technical Service Bulletins, 2011 MERCEDES-BENZ ML550
46 manufacturer communications from 37 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 11 |
| 060000 ENGINE AND ENGINE COOLING | 4 |
| 350000 EQUIPMENT | 4 |
| 010000 STEERING | 3 |
| 140000 AIR BAGS | 2 |
| 220000 SEATS | 2 |
| 060000 ENGINE (PWS) | 2 |
| 130000 VISIBILITY | 2 |
NCU-2023060005
Dec 11, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
NCU-2023060005
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
LI68.20-P-070037
Dec 29, 2020
350000 EQUIPMENT
Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
LI77.21-P-072113
Dec 8, 2020
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI35 30-P-058566
Aug 5, 2019
100000 POWER TRAIN
Throttle lift-off clunking noises at drive shafts of rear axle
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI8330P0496447
Nov 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
No cooling output, fault code 9006 stored in air conditioning control unit.
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
TakataRecall
Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
RecallUpdate
Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI91.10-P-050164
Jul 12, 2014
110000 ELECTRICAL SYSTEM
Noises from the mounting of the rear weight sensing system (WSS) sensors
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI67.30-P-052837
Jul 8, 2014
130000 VISIBILITY
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-052837
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Side windows may make noises when closing and opening, or reverse direction when closing.
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI05.10-P-056435
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI54-18P-057840
Dec 4, 2013
110000 ELECTRICAL SYSTEM
XENTRY (MERCEDES): BETWEEN THE FRONT BUMPER TO INTERIOR WIRING HARNESS, THERE MAY BE CORROSION AT ELECTRICAL CONNECTING POINT. *PE
LI32.20-P-057942
Dec 4, 2013
020000 SUSPENSION
Thumping noises from front axle when driving over bumps on road.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
S-B-67.00-29
Jul 23, 2013
130000 VISIBILITY
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
LI82.10-P-054588
Jun 27, 2013
120000 EXTERIOR LIGHTING
Xenon burner inoperative or flickers
LI46-20P-055943
Apr 24, 2013
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI46-20P-055943
Apr 24, 2013
012000 STEERING:COLUMN
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI46-20P-055943
Apr 24, 2013
010000 STEERING
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI46-10P-054715
Oct 14, 2012
011000 STEERING: STEERING WHEEL/HANDLE BAR
MERCEDES (XENTRY): DUE TO AMINE DEPOSITS FROM STEERING WHEEL FOAM, HORN PLATE OF STEERING WHEEL, SHORT CIRCUITED, CAUSING THE MULTIFUNCTION BUTTONS, ON STEERING WHEEL, TO BE NON-FUNCTIONAL. MODELS 164, 251. NO MODEL YEARS LISTED.
LI-91-40-P050718
Apr 5, 2012
151000 SEAT BELTS:FRONT
XENTRY(MERCEDES): BULLETIN PROVIDED REGARDING CONTROL UNIT DETECTING AN UNDERVOLTAGE AFTER BUCKLING UP (BELT SLACK ELIMINATION) DURING SEAT BELT ADJUSTMENT SEQUENCE. *PE UPDATED 5/23/12. *JS
MERCEDES-BENZ ML550 - All Years Overview
Complete safety history for the MERCEDES-BENZ ML550 across all model years (2008, 2014).
21
Total Recalls
53
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths