2002 MERCEDES-BENZ ML320
1 recalls, 139 complaints - 48 TSBs
01V290000 Sep 10, 2001
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT UPPER CONTROL ARM MAY NOT MEET THE SPECIFIED STRENGTH REQUIREMENTS.
Consequence
THE CONTROL ARM COULD FAIL, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE LEFT FRONT UPPER CONTROL ARM. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Complaint Statistics
139 total complaints
8 crashes 10 fires 10 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 18 |
| STEERING | 15 |
| SERVICE BRAKES | 14 |
| VEHICLE SPEED CONTROL | 10 |
| ELECTRONIC STABILITY CONTROL (ESC) | 10 |
| SERVICE BRAKES, HYDRAULIC | 7 |
| STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS | 5 |
| SUSPENSION | 4 |
| EXTERIOR LIGHTING | 4 |
| UNKNOWN OR OTHER | 4 |
ELECTRICAL SYSTEM
May 3, 2024
Incident date: Apr 30, 2024
The contact's wife owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonabl... Read more
ENGINE
May 3, 2024
Incident date: Apr 30, 2024
The contact owns a 2023 GMC Yukon XL. The contact stated while driving 86 MPH in the middle lane, the vehicle shut off on five occasions. The vehicle was restarted, the steering column was locked, and the brake pedal was depressed but failed to respond. The contact stated that the rear axle had dise... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 30, 2022
Incident date: Apr 7, 2022
The car brakes suddenly by itself just after the ESB/ABS lights come on along with an exclamation point (!). This has happened randomly at least 4 times since we purchased the car. Once at high speeds on the highway. It appears this problem is common with other owners of Mercedes 2001-2002 ML's. Acc... Read more
SERVICE BRAKES
Apr 30, 2022
Incident date: Apr 7, 2022
The car brakes suddenly by itself just after the ESB/ABS lights come on along with an exclamation point (!). This has happened randomly at least 4 times since we purchased the car. Once at high speeds on the highway. It appears this problem is common with other owners of Mercedes 2001-2002 ML's. Acc... Read more
ELECTRICAL SYSTEM
Jan 11, 2020
Incident date: Jan 6, 2020
FUSE BOX SOME HAS POWER SOME NOT. FRONT LEFT WHEEL MAKING THIS NOISE AND STOPS AFTER 25 MILES PER HOUR RADIO VOLUME LOW WHEN IGNITION KEY IS ON POSITION 3 WHEN KEY IT'S IN THE POSITION 2 LAUD VOLUME WHEN KEY IS NOT IN I CAN TURN ON THE STEREO
SERVICE BRAKES
Jan 11, 2020
Incident date: Jan 6, 2020
FUSE BOX SOME HAS POWER SOME NOT. FRONT LEFT WHEEL MAKING THIS NOISE AND STOPS AFTER 25 MILES PER HOUR RADIO VOLUME LOW WHEN IGNITION KEY IS ON POSITION 3 WHEN KEY IT'S IN THE POSITION 2 LAUD VOLUME WHEN KEY IS NOT IN I CAN TURN ON THE STEREO
WHEELS
Jan 11, 2020
Incident date: Jan 6, 2020
FUSE BOX SOME HAS POWER SOME NOT. FRONT LEFT WHEEL MAKING THIS NOISE AND STOPS AFTER 25 MILES PER HOUR RADIO VOLUME LOW WHEN IGNITION KEY IS ON POSITION 3 WHEN KEY IT'S IN THE POSITION 2 LAUD VOLUME WHEN KEY IS NOT IN I CAN TURN ON THE STEREO
UNKNOWN OR OTHER
Jan 8, 2019
Incident date: Dec 8, 2018
FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.
Crash
1 injured
STRUCTURE:BODY
Jan 8, 2019
Incident date: Dec 8, 2018
FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.
Crash
1 injured
AIR BAGS
Jan 8, 2019
Incident date: Dec 8, 2018
FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.
Crash
1 injured
EXTERIOR LIGHTING
Sep 8, 2018
Incident date: Aug 21, 2018
YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGH... Read more
Crash
Fire
1 injured
WHEELS
Sep 8, 2018
Incident date: Aug 21, 2018
YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGH... Read more
Crash
Fire
1 injured
STRUCTURE:BODY
Sep 8, 2018
Incident date: Aug 21, 2018
YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGH... Read more
Crash
Fire
1 injured
VEHICLE SPEED CONTROL
Jun 19, 2018
Incident date: Jun 18, 2018
"TAKATS RECALL" 1ST ISSUE I NOTICED IS WHEN I GAVE SOMEONE A JUMP OFF A DEAD CAR BATTERY. AS I WAS DRIVEN I NOTICED MY CAR BATTERY LIGHT CAME ON MEANING MY BATTERY WAS DECREASING POWER AND IT DID I WAS ON MY WAY HOME DRIVEN I NOTICED MY CAR LOSING POWER IN THE CAR SHUT COMPLETELY OFF SO I PULLED TO ... Read more
UNKNOWN OR OTHER
Jun 19, 2018
Incident date: Jun 18, 2018
"TAKATS RECALL" 1ST ISSUE I NOTICED IS WHEN I GAVE SOMEONE A JUMP OFF A DEAD CAR BATTERY. AS I WAS DRIVEN I NOTICED MY CAR BATTERY LIGHT CAME ON MEANING MY BATTERY WAS DECREASING POWER AND IT DID I WAS ON MY WAY HOME DRIVEN I NOTICED MY CAR LOSING POWER IN THE CAR SHUT COMPLETELY OFF SO I PULLED TO ... Read more
ELECTRICAL SYSTEM
Jun 19, 2018
Incident date: Jun 18, 2018
"TAKATS RECALL" 1ST ISSUE I NOTICED IS WHEN I GAVE SOMEONE A JUMP OFF A DEAD CAR BATTERY. AS I WAS DRIVEN I NOTICED MY CAR BATTERY LIGHT CAME ON MEANING MY BATTERY WAS DECREASING POWER AND IT DID I WAS ON MY WAY HOME DRIVEN I NOTICED MY CAR LOSING POWER IN THE CAR SHUT COMPLETELY OFF SO I PULLED TO ... Read more
ENGINE
Jun 18, 2018
Incident date: Jun 12, 2018
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML320. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO TURN OFF WHEN THE ENGINE WAS TURNED OFF. THE CONTACT ALSO STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE CONTACT PURCHASED AND INSTALLED A NEW ALTERNATOR; HOWEVER, THE VEHICLE FAILED TO START.... Read more
SUSPENSION
Mar 1, 2018
Incident date: Mar 1, 2018
MAJOR STEERING PROBLEMS
ELECTRICAL SYSTEM
Dec 31, 2017
Incident date: Dec 30, 2017
I WAS DRIVING ON A BUSY INTERSECTION IN MY 2002 MERCEDES BENZ ML320 WHEN DRIVING THE YELLOW TRIANGLE IN THE SPEEDOMETER STARTS TO FLASH AND ALL THE BREAKS LOCK UP, THIS IS FOLLOWED BY A STALL, THANKFULLY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT BEING HIT. AFTER DOING SOME RESEARCH I DI... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Dec 31, 2017
Incident date: Dec 30, 2017
I WAS DRIVING ON A BUSY INTERSECTION IN MY 2002 MERCEDES BENZ ML320 WHEN DRIVING THE YELLOW TRIANGLE IN THE SPEEDOMETER STARTS TO FLASH AND ALL THE BREAKS LOCK UP, THIS IS FOLLOWED BY A STALL, THANKFULLY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT BEING HIT. AFTER DOING SOME RESEARCH I DI... Read more
SERVICE BRAKES
Dec 31, 2017
Incident date: Dec 30, 2017
I WAS DRIVING ON A BUSY INTERSECTION IN MY 2002 MERCEDES BENZ ML320 WHEN DRIVING THE YELLOW TRIANGLE IN THE SPEEDOMETER STARTS TO FLASH AND ALL THE BREAKS LOCK UP, THIS IS FOLLOWED BY A STALL, THANKFULLY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT BEING HIT. AFTER DOING SOME RESEARCH I DI... Read more
STEERING
Jun 20, 2017
Incident date: Jun 18, 2017
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT THE BAS AND ESP WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING LEFT AND RIGHT AND HAD TO RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURES. THE UNKNOWN DEALER WAS NOTIFIED OF... Read more
ELECTRICAL SYSTEM
Jun 20, 2017
Incident date: Jun 18, 2017
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT THE BAS AND ESP WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING LEFT AND RIGHT AND HAD TO RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURES. THE UNKNOWN DEALER WAS NOTIFIED OF... Read more
STEERING
Mar 16, 2017
Incident date: Mar 10, 2017
I WAS PULLING AWAY FROM THE CURB, STEERING WHEEL STARTED MAKING WHINING NOISES AND HARDER TO TURN. I CONTINUED ON CITY STREETS THEN TO A FREEWAY WHERE MY CAR BEGAN TO OVERHEAT. I PULLED OVER AT A GAS STATION OPENED THE HOOD AND COULD SEE FLUID ALL OVER RIGHT LOWER DRIVER SIDE. IT SEEMED TO BE COMING... Read more
ENGINE
Mar 16, 2017
Incident date: Mar 10, 2017
I WAS PULLING AWAY FROM THE CURB, STEERING WHEEL STARTED MAKING WHINING NOISES AND HARDER TO TURN. I CONTINUED ON CITY STREETS THEN TO A FREEWAY WHERE MY CAR BEGAN TO OVERHEAT. I PULLED OVER AT A GAS STATION OPENED THE HOOD AND COULD SEE FLUID ALL OVER RIGHT LOWER DRIVER SIDE. IT SEEMED TO BE COMING... Read more
ENGINE
Mar 1, 2017
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML320. THE CONTACT STATED THAT THE VEHICLE WAS RIDING EXTREMELY ROUGH AND FAILED TO ACCELERATE. THE VEHICLE WAS DIAGNOSED BY TWO INDEPENDENT MECHANICS WHO STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS TAKEN TO A DEAL... Read more
SERVICE BRAKES
Nov 3, 2016
Incident date: Sep 1, 2016
ON NUMEROUS OCCASIONS OCCURRING IN DIFFERENT CONDITIONS REGARDING SPEED, WEATHER, ROAD CONDITIONS, ETC., I HAVE HAD THE VEHICLE PULL HARD TO THE RIGHT WHILE ENGAGING THE FRONT BRAKES, BOTH WHILE TURNING THE VEHICLE AND ON STRAIGHTAWAYS. WHEN THIS OCCURS, THE TRIANGLE HAZARD LIGHT AND ESP LIGHTS STA... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Nov 3, 2016
Incident date: Sep 1, 2016
ON NUMEROUS OCCASIONS OCCURRING IN DIFFERENT CONDITIONS REGARDING SPEED, WEATHER, ROAD CONDITIONS, ETC., I HAVE HAD THE VEHICLE PULL HARD TO THE RIGHT WHILE ENGAGING THE FRONT BRAKES, BOTH WHILE TURNING THE VEHICLE AND ON STRAIGHTAWAYS. WHEN THIS OCCURS, THE TRIANGLE HAZARD LIGHT AND ESP LIGHTS STA... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Nov 3, 2016
Incident date: Sep 1, 2016
ON MULTIPLE OCCASIONS AND NUMEROUS DIFFERENT SPEEDS, WEATHER, BOTH DRIVING ON A STRAIGHTAWAY OR TURNING, AND OTHER ROAD CONDITIONS, THE FRONT BRAKES HAVE LOCKED UP ON THE CAR CAUSING IT TO VEER RIGHT WHILE ENGAGING THE BRAKES. MOST OFTEN I HAVE HAD TO PULL OVER, THANKFULLY SAFELY, OR ON ONE OCCASIO... Read more
SERVICE BRAKES
Nov 3, 2016
Incident date: Sep 1, 2016
ON MULTIPLE OCCASIONS AND NUMEROUS DIFFERENT SPEEDS, WEATHER, BOTH DRIVING ON A STRAIGHTAWAY OR TURNING, AND OTHER ROAD CONDITIONS, THE FRONT BRAKES HAVE LOCKED UP ON THE CAR CAUSING IT TO VEER RIGHT WHILE ENGAGING THE BRAKES. MOST OFTEN I HAVE HAD TO PULL OVER, THANKFULLY SAFELY, OR ON ONE OCCASIO... Read more
SERVICE BRAKES
Aug 9, 2016
Incident date: Aug 4, 2016
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE BRAKES INDEPENDENTLY ENGAGED AND CAUSED THE VEHICLE TO VEER TO THE SIDE OF THE ROAD. THE CONTACT MENTIONED THAT THE ABS WARNING LIGHT ILLUMINATED AND THEN THE ENTIRE INSTRUMENT PANEL ILLUMINATED. TH... Read more
VEHICLE SPEED CONTROL
Aug 9, 2016
Incident date: Aug 4, 2016
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE BRAKES INDEPENDENTLY ENGAGED AND CAUSED THE VEHICLE TO VEER TO THE SIDE OF THE ROAD. THE CONTACT MENTIONED THAT THE ABS WARNING LIGHT ILLUMINATED AND THEN THE ENTIRE INSTRUMENT PANEL ILLUMINATED. TH... Read more
SERVICE BRAKES
Jul 25, 2016
Incident date: Jul 18, 2016
BRAKES APPLIED ON THEIR OWN WITHOUT PEDAL PRESSURE WHILE CAR WAS MOVING AT HIGHWAY SPEED. FRONT BRAKES WERE SMOKING BY THE TIME I FOUND A SAFE PLACE TO STOP OFF THE 4-LANE ROAD ON A SIDE ROAD. REAR BRAKES SEEMED HOT, BUT NOT SMOKING. NO WARNING LIGHTS CAME ON. IMMEDIATELY BEFORE THIS HIGHWAY EVEN... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jun 19, 2016
Incident date: Jan 11, 2016
I HAVE A 2002 ML320, THE RADIO IS OUT AND THE HOLE CLAMP USED TO SECURE THE POWER STEERING FLUID DOES NOT PROVIDE SUFFICIENT CLAMPING CAUSING A LEAK, ESP/BAS STAYS ON CAUSING LOW TRACTION AND THE DOOR LOCK. THESE ITEMS WERE RECALLED ON THE M-CLASS 320, WHAT HAPPENED TO THES RECALLS.
ELECTRICAL SYSTEM
Jun 19, 2016
Incident date: Jan 11, 2016
I HAVE A 2002 ML320, THE RADIO IS OUT AND THE HOLE CLAMP USED TO SECURE THE POWER STEERING FLUID DOES NOT PROVIDE SUFFICIENT CLAMPING CAUSING A LEAK, ESP/BAS STAYS ON CAUSING LOW TRACTION AND THE DOOR LOCK. THESE ITEMS WERE RECALLED ON THE M-CLASS 320, WHAT HAPPENED TO THES RECALLS.
STEERING
Jun 19, 2016
Incident date: Jan 11, 2016
I HAVE A 2002 ML320, THE RADIO IS OUT AND THE HOLE CLAMP USED TO SECURE THE POWER STEERING FLUID DOES NOT PROVIDE SUFFICIENT CLAMPING CAUSING A LEAK, ESP/BAS STAYS ON CAUSING LOW TRACTION AND THE DOOR LOCK. THESE ITEMS WERE RECALLED ON THE M-CLASS 320, WHAT HAPPENED TO THES RECALLS.
SERVICE BRAKES
Mar 1, 2016
Incident date: Feb 27, 2016
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML320. WHILE DRIVING 10 MPH, THE VEHICLE FELT AS IF IT SLAMMED ON THE BRAKES WITHOUT THE CONTACT DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE EBS AND ABS WARNING LIGHTS REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A LOUD SCR... Read more
ELECTRICAL SYSTEM
Mar 1, 2016
Incident date: Feb 27, 2016
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML320. WHILE DRIVING 10 MPH, THE VEHICLE FELT AS IF IT SLAMMED ON THE BRAKES WITHOUT THE CONTACT DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE EBS AND ABS WARNING LIGHTS REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A LOUD SCR... Read more
STEERING
Jan 19, 2016
Incident date: Jan 18, 2016
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML320. AFTER THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL SOUND UNDER THE HOOD OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THE POWER STEERING HOSE WAS FRACTURED AND FLUID WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. T... Read more
SERVICE BRAKES
Jun 2, 2015
Incident date: Jan 27, 2015
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT NOTICED THAT THE FRONT ROTORS WERE RED AND HOT. THE ESP WARNING LIGHT ILLUMINATED. THE CONTACT DISCONNECTED THE ESP CABLE AND CONTINUED TO DRIVE THE VEHICLE. THE... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jun 2, 2015
Incident date: Jan 27, 2015
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT NOTICED THAT THE FRONT ROTORS WERE RED AND HOT. THE ESP WARNING LIGHT ILLUMINATED. THE CONTACT DISCONNECTED THE ESP CABLE AND CONTINUED TO DRIVE THE VEHICLE. THE... Read more
SERVICE BRAKES
May 5, 2015
Incident date: Apr 28, 2015
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES WOULD ERRONEOUSLY ACTIVATE AND ABRUPTLY STOP THE VEHICLE. THE CONTACT INDICATED THAT WHEN THE FAILURE OCCURS THE BAS/ESP SENSOR LIGHT WOULD ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED O... Read more
SERVICE BRAKES
Feb 10, 2015
Incident date: Nov 29, 2014
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE ABS SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER... Read more
STEERING
Nov 22, 2014
Incident date: Nov 21, 2014
I BOUGHT THIS CAR YESTERDAY FROM AN INDIVIDUAL OFF CRAIGSLIST AND THE POWER STEERING HAS GONE OUT 5 TIMES. SO FAR ONLY AT VERY LOW SPEEDS, BUT I HAVE LOOKED ONLINE AND SEEN NUMBERS COMPLAINTS WITH POWER STEERING FAILURE AT FASTER SPEEDS TOO. VERY UNSETTLING. THERE WERE A COUPLE OF RECALLS REGARDI... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 13, 2014
Incident date: May 12, 2014
WHILE DRIVING ON THE HIGHWAY AT 60MPH THE VEHICLE STARTED SHAKING VIOLENTLY. THE BRAKES STARTED ENGAGING ON THEIR OWN PULLING THE CAR TO THE LEFT AND RIGHT AND NEARLY BRINGING THE CAR TO A SUDDEN STOP. IT TOOK A LOT OF EFFORT TO KEEP THE VEHICLE FROM PULLING INTO THE OTHER LANES AND CAUSING AN ACCID... Read more
SERVICE BRAKES
May 13, 2014
Incident date: May 12, 2014
WHILE DRIVING ON THE HIGHWAY AT 60MPH THE VEHICLE STARTED SHAKING VIOLENTLY. THE BRAKES STARTED ENGAGING ON THEIR OWN PULLING THE CAR TO THE LEFT AND RIGHT AND NEARLY BRINGING THE CAR TO A SUDDEN STOP. IT TOOK A LOT OF EFFORT TO KEEP THE VEHICLE FROM PULLING INTO THE OTHER LANES AND CAUSING AN ACCID... Read more
STEERING
May 13, 2014
Incident date: May 12, 2014
WHILE DRIVING ON THE HIGHWAY AT 60MPH THE VEHICLE STARTED SHAKING VIOLENTLY. THE BRAKES STARTED ENGAGING ON THEIR OWN PULLING THE CAR TO THE LEFT AND RIGHT AND NEARLY BRINGING THE CAR TO A SUDDEN STOP. IT TOOK A LOT OF EFFORT TO KEEP THE VEHICLE FROM PULLING INTO THE OTHER LANES AND CAUSING AN ACCID... Read more
STEERING
Apr 22, 2013
Incident date: Apr 1, 2013
DRIVING HOME ON A LOCAL STREET AT ABOUT 30 MILES PER HOUR, APPROACHING INTERSECTION, TRYING TO TURN, ALL THE SUDDEN, STEERING WHEEL BECAME VERY HARD TO TURN, WITH NO ASSISTING POWER, CAR RUN OVER TO THE OTHER SIDE OF THE ROAD, ALMOST CRASH INTO CURB. IT IS VERY LUCKY, THERE IS NO INCOMING CARS, W... Read more
ENGINE AND ENGINE COOLING
Apr 22, 2013
Incident date: Apr 1, 2013
DRIVING HOME ON A LOCAL STREET AT ABOUT 30 MILES PER HOUR, APPROACHING INTERSECTION, TRYING TO TURN, ALL THE SUDDEN, STEERING WHEEL BECAME VERY HARD TO TURN, WITH NO ASSISTING POWER, CAR RUN OVER TO THE OTHER SIDE OF THE ROAD, ALMOST CRASH INTO CURB. IT IS VERY LUCKY, THERE IS NO INCOMING CARS, W... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Apr 10, 2013
Incident date: Apr 2, 2013
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, A LOUD NOISE HEARD AS THE SUN ROOF EXPLODED INTO THOUSANDS OF GLASS SHARDS. THE DRIVER AND PASSENGER BOTH SUSTAINED LACERATIONS FROM THE BROKEN GLASS. A DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO GO T... Read more
2 injured
Showing 50 of 139 complaints.
EPA Fuel Economy, 2002 MERCEDES-BENZ ML320
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.2L 6-cyl, Automatic 5-spd (4-Wheel or All-Wheel Drive) | 14.0 | 17.0 | 15.0 | Premium | $5,050 |
CO2 Emissions: -1.0 g/mile (Sport Utility Vehicle - 4WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2002 MERCEDES-BENZ ML320
48 manufacturer communications from 36 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 4 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 3 |
| 010000 STEERING | 3 |
| 161000 STRUCTURE:FRAME AND MEMBERS | 2 |
| 091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES | 2 |
| 072200 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 1 |
| 015100 STEERING:HYDRAULIC POWER ASSIST:PUMP | 1 |
| 014000 STEERING:RACK AND PINION | 1 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI27.50-P-049281
Sep 22, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Harsh engagement when changing gear range from P to D
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI32.20-P-057942
Dec 4, 2013
020000 SUSPENSION
Thumping noises from front axle when driving over bumps on road.
S-B-67.00-29
Jul 23, 2013
130000 VISIBILITY
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
LI-72-00-P
May 1, 2013
162300 STRUCTURE:BODY:DOOR
XENTRY: OUTSIDE DOOR HANDLE NO LONGER RETURNS TO END POSITION. DUE TO A BENT PIN IN THE DYNAMIC BALANCER, THE SUPPORT SPRING OF THE BEARING BRACKET CAN SLIDE OUT OF PLACE OR BECOME UNHOOKED. MODELS 164, 251, 166, 204, 212. NO MODEL YEARS
LI46-20P-055943
Apr 24, 2013
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI46-20P-055943
Apr 24, 2013
012000 STEERING:COLUMN
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI46-20P-055943
Apr 24, 2013
010000 STEERING
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
TB-46-30-13-B
Feb 15, 2013
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
MERCEDES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE LOWER POWER STEERING HOSE AND CLAMP SHOULD BE REPLACE, UNDER EXTENDED WARRANTY, DUE TO POWER STEERING LEAKAGE FROM CONNECTION TO POWER STEERING COOLER. MODELS 1998-2003 163.154,
20-P-053398
Mar 12, 2012
010000 STEERING
XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS
LI-68-50
Dec 10, 2010
356000 EQUIPMENT ADAPTIVE/MOBILITY
MERCEDES-BENZ: THE LOAD COMPARTMENT ROLLER BLIND HAS CATCH BOLTS LOOSE OR BROKEN FROM IMPROPER FORCE WHEN USING. *RM
P-049567
Jun 7, 2010
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES: BATTERY SYMBOL AND SERVICE REQUIRED (IN WHITE). FAULT MESSAGE IS DISPLAYED IF THE CHARGE LEVEL IS TOO LOW OR THE PARK PAWL ADDITIONAL BATTERY IS DEFECTIVE. IN ADDITION FAULT CODE FC 9061 AND/OR FC 9062 IS STORED IN THE FRONT SA
P-049567
Jun 7, 2010
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MERCEDES: BATTERY SYMBOL AND SERVICE REQUIRED (IN WHITE). FAULT MESSAGE IS DISPLAYED IF THE CHARGE LEVEL IS TOO LOW OR THE PARK PAWL ADDITIONAL BATTERY IS DEFECTIVE. IN ADDITION FAULT CODE FC 9061 AND/OR FC 9062 IS STORED IN THE FRONT SA
LI91-22-P-048771
Feb 5, 2010
222000 SEATS:MID/REAR ASSEMBLY
MERCEDES: THE ELECTRICALLY FOLDING 3RD SEAT ROW MAKES NOISES WHILE FOLDING UP AND DOWN, OR THE FOLDING FUNCTION DOES NOT WORK AT ALL. A WARNING MESSAGE ABOUT LOCKING THE 3RD SEAT ROW MAY ALSO APPEAR IN THE DISPLAY. *PE
RSB-2009100002
Jan 1, 2010
092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
MERCEDES BENZ: CHECK FOR INSTALLATION OF SPACER BETWEEN BRAKE AND FUEL LINE, INSTALL IF NECESSARY. THE SPACER BETWEEN THE BRAKE LINE AND FUEL LINE MAY NOT HAVE BEEN INSTALLED. CHECK FOR PRESENCE OF A SPACER, AND IF MISSING, INSTALL THE S
RSB-2009100002
Jan 1, 2010
042600 SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
MERCEDES BENZ: CHECK FOR INSTALLATION OF SPACER BETWEEN BRAKE AND FUEL LINE, INSTALL IF NECESSARY. THE SPACER BETWEEN THE BRAKE LINE AND FUEL LINE MAY NOT HAVE BEEN INSTALLED. CHECK FOR PRESENCE OF A SPACER, AND IF MISSING, INSTALL THE S
LI-58-40
Dec 16, 2009
110000 ELECTRICAL SYSTEM
XENTRY (MERCEDES): ENGINE WARNING LAMP IS CURRENTLY ON OR WAS ON AND A DELAY FAULT OF THE CAMSHAFT ADJUST TO CURRENT OR STORED IN THE ENGINE CONTROL UNIT. MODELS 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, AND 403. NO MODEL YEARS LI
LI-58-40
Dec 16, 2009
061000 ENGINE AND ENGINE COOLING:ENGINE
XENTRY (MERCEDES): ENGINE WARNING LAMP IS CURRENTLY ON OR WAS ON AND A DELAY FAULT OF THE CAMSHAFT ADJUST TO CURRENT OR STORED IN THE ENGINE CONTROL UNIT. MODELS 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, AND 403. NO MODEL YEARS LI
SB-P-047928
Sep 22, 2009
250000 ELECTRONIC STABILITY CONTROL
MERCEDES: ELECTRONIC STABILITY PROGRAM (ESP), STABILITY CONTROL (SR). REFERENCES REVISED AND REFERENCE TO AF DELETED/SUPERSEDES DTB TB 42.45/42. ESP LAMP ON. CONTACT FAULT AT CONNECTION FOR ESP CONTROL UNIT MK25 (N47). NO MODEL YEARS L
TB-P-047927
Sep 17, 2009
021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES: FOLLOWING FAULT CODES ARE ENTERED IN THE CONTROL UNIT AND DISPLAYED-FC5320 DRAIN VALVE:OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODELS SERIES 211, 219; FC5260 DRAIN VALVE OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODEL 2
TB-P-047927
Sep 17, 2009
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES: FOLLOWING FAULT CODES ARE ENTERED IN THE CONTROL UNIT AND DISPLAYED-FC5320 DRAIN VALVE:OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODELS SERIES 211, 219; FC5260 DRAIN VALVE OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODEL 2
SB-47-20-56
Sep 10, 2009
092000 FUEL SYSTEM, OTHER:DELIVERY
MERCEDES: ENSURING UNOBSTRUCTED MOVEMENT FOR THE FUEL LEVEL SENSOR. WHEN INSTALLING THE LEFT OR RIGHT FUEL LEVEL SENSOR, IT IS ESSENTIAL FOR IT TO HAVE UNRESTRICTED, UNOBSTRUCTED MOVEMENT. *PE
SB-32-22-78
May 6, 2009
114000 ELECTRICAL SYSTEM:WIRING
MERCEDES: AIR MATIC VISIT WORKSHOP DISPLAYED WITHIN INSTRUMENT CLUSTER. MODELS 164, 211, 219, 221 AND 251. INCLUDED 4MATIC, AMG (COMPRESSOR) AMG, BLUETEC AND WAGON. MODEL YEARS UNKNOWN. *PE UPDATED 9/18/09.
SB-32-22-78
May 6, 2009
110000 ELECTRICAL SYSTEM
MERCEDES: AIR MATIC VISIT WORKSHOP DISPLAYED WITHIN INSTRUMENT CLUSTER. MODELS 164, 211, 219, 221 AND 251. INCLUDED 4MATIC, AMG (COMPRESSOR) AMG, BLUETEC AND WAGON. MODEL YEARS UNKNOWN. *PE UPDATED 9/18/09.
SB-07-16-80D
Apr 2, 2009
091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
MERCEDES BENZ: FUEL LOSS AT PRESSURE REGULATOR VALVE AND/OR POOR ENGINE RUNNING CHARACTERISTICS (SHAKES, KNOCKS, SURGES, CHANGES TO LIP HOME MODE, POOR OUTPUT, POOR FUEL ECONOMY, COMBUSTION NOISE, VEHICLE STALLS). MAY BE CAUSED BY MALFUNCTI
SB-07-16-80D
Apr 2, 2009
090000 FUEL SYSTEM, OTHER
MERCEDES BENZ: FUEL LOSS AT PRESSURE REGULATOR VALVE AND/OR POOR ENGINE RUNNING CHARACTERISTICS (SHAKES, KNOCKS, SURGES, CHANGES TO LIP HOME MODE, POOR OUTPUT, POOR FUEL ECONOMY, COMBUSTION NOISE, VEHICLE STALLS). MAY BE CAUSED BY MALFUNCTI
SB-07-16-80D
Apr 2, 2009
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
MERCEDES BENZ: FUEL LOSS AT PRESSURE REGULATOR VALVE AND/OR POOR ENGINE RUNNING CHARACTERISTICS (SHAKES, KNOCKS, SURGES, CHANGES TO LIP HOME MODE, POOR OUTPUT, POOR FUEL ECONOMY, COMBUSTION NOISE, VEHICLE STALLS). MAY BE CAUSED BY MALFUNCTI
TB-83-10-112B
Jan 12, 2009
161000 STRUCTURE:FRAME AND MEMBERS
MERCEDES: A NONFUNCTIONAL BLOWER MOTOR (BLOWER MOTOR RUNS CONTINUOUSLY) OR WATER DROPS IN FRONT PASSENGER FOOTWELL AFTER ENGINE WASH. CAUSED BY AN INSUFFICIENT SEALING OF AIR/WATER BOX WHEN WATER IS USED WHEN ENGINE COMPARTMENT IS CLEANE
TB-83-10-112B
Jan 12, 2009
160000 STRUCTURE
MERCEDES: A NONFUNCTIONAL BLOWER MOTOR (BLOWER MOTOR RUNS CONTINUOUSLY) OR WATER DROPS IN FRONT PASSENGER FOOTWELL AFTER ENGINE WASH. CAUSED BY AN INSUFFICIENT SEALING OF AIR/WATER BOX WHEN WATER IS USED WHEN ENGINE COMPARTMENT IS CLEANE
TB-83-10-112B
Jan 12, 2009
162000 STRUCTURE:BODY
MERCEDES: A NONFUNCTIONAL BLOWER MOTOR (BLOWER MOTOR RUNS CONTINUOUSLY) OR WATER DROPS IN FRONT PASSENGER FOOTWELL AFTER ENGINE WASH. CAUSED BY AN INSUFFICIENT SEALING OF AIR/WATER BOX WHEN WATER IS USED WHEN ENGINE COMPARTMENT IS CLEANE
462046
Dec 4, 2008
014200 STEERING:RACK AND PINION:RACK
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
462046
Dec 4, 2008
014000 STEERING:RACK AND PINION
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
TB-46-10-39C
Dec 2, 2008
011000 STEERING: STEERING WHEEL/HANDLE BAR
MERCEDES: CHROME PLATING PEELING ON DECORATIVE CAPS ON THE STEERING WHEEL SPOKES, THIS IS DUE TO LESS THAN OPTIMAL ADHESION BETWEEN CHROME PLATING AND BASE MATERIAL. MODELS 164 AND 251. MODEL YEARS UNKNOWN. *PE
SB-07-16-08
Jun 16, 2008
091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
MERCEDES BENZ: WORK ON PRESSURE REGULATOR VALVE (AS OF CD13, 1600 BAR SYSTEM). FUEL LOSS AT THE PRESSURE REGULATOR VALVE AND/OR POOR ENGINE RUNNING CHARACTERISTICS (SHAKES, KNOCKS, SURGES, CHANGES TO LIMP HOME MODE, POOR OUTPUT, POOR FUEL
033008
Apr 24, 2008
061000 ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT ON / FAULT CODES FC1200 / FC1208 STORED IN ME-SFI CONTROL UNIT. MERCEDES-BENZ MODEL C230, C280, C350, SLK280, SLK350, CLK350, CLK550, E350, E550, CLS550, S600, AND SL550. EQUIPPED WITH M272 ENGINE OR M273 ENGINE. *NJ
TB-46-20-61
Apr 22, 2008
010000 STEERING
RATTLING/THUMPING NOISE ON ROUGH ROADS AND/OR KNOCKING NOISE WHEN MOVING STEERING IN BOTH DIRECTIONS ON ALL MODEL 164 AND 251 VEHICLES. MODEL YEARS UNKNOWN. *PE
SB-27-00-104
Apr 2, 2008
101100 POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
SLOW ACCELERATION WITH GAS PEDAL HESITATION. MODELS 164.122/8SS (ML 320 AND GL320); 211.022 (E320); 251.122 (4320). YEARS UNKNOWN. *PE
TB 83 10 112
Mar 7, 2008
161000 STRUCTURE:FRAME AND MEMBERS
WATER ENTRY INTO VEHICLE INTERIOR FOR ALL MODEL 164 VEHICLES. *PE
463041
Apr 26, 2006
015100 STEERING:HYDRAULIC POWER ASSIST:PUMP
FLOW NOISES FROM AREA OF POWER STEERING PUMP AND/OR FOAMING OF POWER STEERING OIL IN RESERVOIR. ON MERCEDES BENZ ML AND R CLASS MODELS. *AK
TB070029
Feb 13, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE CONTROL UNIT SOFTWARE UPDATE. (MERCEDES BENZ ML350, 2003 & LATER, MERCEDES BENZ G500, 2002 & LATER) *JB
TB472019
Oct 31, 2001
072200 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SUBJECT REGARDING BUZZING NOISE FROM THE FUEL FILTER. (UP TO AND INCLUDING YEARS LISTED) *JG
MERCEDES-BENZ ML320 - All Years Overview
Complete safety history for the MERCEDES-BENZ ML320 across all model years (2002, 2010).
9
Total Recalls
1,089
Total Complaints
0
Investigations
93
Reported Crashes
39
Reported Fires
0
Reported Deaths
MERCEDES-BENZ ML320 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.