2002 MERCEDES-BENZ M CLASS
5 recalls — 5 complaints — 5 TSBs
11V208000 Mar 31, 2011
VEHICLE SPEED CONTROL:CRUISE CONTROL
Defect Description
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 1999-2002 M-CLASS AND MODEL YEAR 2000-2003 M-CLASS AMG VEHICLES. THE CRUISE CONTROL SYSTEM IN THE AFFECTED VEHICLES ALLOWS THE DRIVER TO DISENGAGE THE SYSTEM IN A NUMBER OF WAYS, INCLUDING TAPPING THE BRAKE PEDAL, USING THE CRUISE CONTROL STALK, OR BRAK... Read more
Consequence
DIFFICULTY OR DELAY IN DISENGAGING CRUISE CONTROL CAN INCREASE THE RISK OF A CRASH.
Remedy
DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
08V465000 Sep 17, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
MERCEDES-BENZ IS RECALLING 125,228 MY 1998-2004 M-CLASS VEHICLES. THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.
Consequence
THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP. THIS COULD RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
Remedy
AN EARLIER RECALL REPAIR PERFORMED ON THESE VEHICLES MAY NOT BE SUFFICIENT TO PREVENT A FUTURE LEAKAGE OR FAILURE OF THE POWER STEERING HOSE CONNECTION (PLEASE SEE 03V121). SINCE IT IS NOT POSSIBLE THROUGH INSPECTION TO IDENTIFY SPECIFIC VEHICLES THAT MAY NOT HAVE BEEN PROPERLY REPAIRED, ALL VEHICL... Read more
03V121000 Mar 27, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
ON CERTAIN PASSENGER VEHICLES, THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.
Consequence
THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP.
Remedy
DEALERS WILL INSTALL A NEW HOSE CLAMP ON THE POWER STEERING HOSE TO THE POWER STEERING COOLER. DURING CLAMP REPLACEMENT, THE POWER STEERING COOLING HOSE WILL BE INSPECTED AND REPLACED AS NECESSARY. OWNER NOTIFICATION BEGAN JUNE 16, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON ... Read more
02V203000 Jul 26, 2002
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Defect Description
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, S7.3, "OCCUPANT CRASH PROTECTION." THE SEAT BELT CHIMES MAY NOT FUNCTION AS DESIGNED AND IS NOT CONSISTENT WITH THE REQUIREMENTS OF THE STANDARD.
Consequence
IF THE DRIVER BUCKLES HIS SEAT BELT PRIOR TO STARTING THE VEHICLE, THE CHIME WILL NOT SOUND AT ALL WHEN THE VEHICLE IS STARTED.
Remedy
DEALERS WILL INSPECT THE VEHICLES TO ENSURE THAT THE SEAT BELT CHIME OPERATES AS REQUIRED BY THE STANDARD. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2002. OWNERS WHO DO NOT RECEIVE THE FREE INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-201-573-0117.
02V058000 Feb 13, 2002
TIRES:SIDEWALL
Defect Description
CERTAIN PASSENGER VEHICLES EQUIPPED WITH DUNLOP SP5000 TIRES. SOME OF THESE TIRES HAVE A SEPARATION AROUND THE ENTIRE CIRCUMFERENCE IN THE AREA OF THE SIDE WALL AND TREAD.
Consequence
THIS COULD RESULT IN PREMATURE TIRE WEAR.
Remedy
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE DUNLOP TIRES WHICH EXHIBIT THIS DEFECT WHEN VISUALLY INSPECTED. ONLY DUNLOP TIRES IN WEEK 4901 WITH TIRE CODES 4909 OR 4917 ARE INVOLVED AND WILL BE REPLACED. OWNER NOTIFICATION BY TELEPHONE BEGAN FEBUARY 27, 2002. OWNERS WHO TAKE THEIR VEHICLES... Read more
Complaint Statistics
5 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 1 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 1 |
| STEERING | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ENGINE AND ENGINE COOLING | 1 |
ENGINE AND ENGINE COOLING
Jan 5, 2012
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ M430. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STARTED TO JERK AND IT SUDDENLY STALLED WITHOUT ANY WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE CLOSES DEALER. THE VEHICLE FAILURE WAS NOT DIAGNOSED N... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 23, 2010
Incident date: Aug 11, 2010
WHILE DRIVING HER 2002 MERCEDES ML 500 AT A STEADY 40 MPH IN TRAFFIC THE ELECTRONIC STABILITY CONTROL ENGAGED FOR NO REASON LOCKING THE BRAKES AND MAKING THE VEHICLE UNCONTROLLABLE AND UNRESPONSIVE TO DRIVER INPUT. THE ONLY THING THAT PREVENTED US FROM BEING HIT WAS THERE WAS NO ONE BEHIND US, HAD ... Read more
STEERING
Feb 18, 2009
Incident date: Feb 4, 2008
RECALL CAMPAIGN # 2003-040005 - MERCEDES BENZ ML 320 RECALL OF POWER STEERING CLAMP. ITEM WAS REPLACED BY INDEPENDENT DEALER IN VIRGINIA AND THE CHARGE WAS COMPLETED FOR THE SERVICE RENDERED. RECALL NOTICE CAME IN THE MAIL 3 DAYS LATER, AND INDEPENDENT DEALER DOES NOT WANT TO REFUND ANY OR ALL OF ... Read more
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Dec 22, 2006
Incident date: Dec 22, 2006
TL* - THE CONTACT CALLED TO REPORT THAT THE AIRBAG INDICATOR LIGHT SAYS THAT THE AIRBAG IS OFF IN HER 2002 MERCEDES M CLASS. THERE IS A LIGHT NEXT TO THE AIRBAG THAT SAYS SRS WHICH IS ON. THE VEHICLE WAS TRAVELING APPROXIMATELY 60-65 MPH WHEN THE CONTACT WAS ADJUSTED THE FRONT PASSENGER SEAT AND THE... Read more
SERVICE BRAKES, HYDRAULIC
Apr 22, 2004
Incident date: Aug 15, 2003
ONE DAY AFTER WASHING THE CAR, THE REAR BRAKE STICKS UNTIL PRESSING THE GAS PEDAL AND FORCE THE BRAKE TO RELEASE. IT MAKES A LOUD CRACKING NOISE DURING THE FORCE RELEASE. THE NOISE IS SO LOUD THAT YOU MAY THINK YOU HIT SOMETHING FROM YOUR BUMPER IF YOU DON'T KNOW THE PROBLEM. MBZ SAID THAT'S NORMAL ... Read more
Technical Service Bulletins — 2002 MERCEDES-BENZ M CLASS
5 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES | 2 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS | 1 |
TB-46-30-13-B
Feb 15, 2013
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
MERCEDES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE LOWER POWER STEERING HOSE AND CLAMP SHOULD BE REPLACE, UNDER EXTENDED WARRANTY, DUE TO POWER STEERING LEAKAGE FROM CONNECTION TO POWER STEERING COOLER. MODELS 1998-2003 163.154,
424562
May 16, 2005
110000 ELECTRICAL SYSTEM
ESP LAMP ILLUMINATED. *TT
805732
Feb 7, 2005
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE WILL NOT START AND FAULT MESSAGE START ERROR APPEARS IN INSTRUMENT CLUSTER. *TT
101002
Oct 10, 2002
151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
SEATBELT WARNING CHIME SERVICE CAMPAIGN. *TT
092502
Sep 25, 2002
151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
SERVICE CAMPAIGN REGARDING SEATBELT WARNING CHIME. *TT
MERCEDES-BENZ M CLASS — All Years Overview
Complete safety history for the MERCEDES-BENZ M CLASS across all model years (1998–2008).
28
Total Recalls
93
Total Complaints
0
Investigations
6
Reported Crashes
3
Reported Fires
0
Reported Deaths